長榮航空, 泰國航空和哥倫比亞航空都已經豁免了從台北市到紐約 約翰·甘迺迪國際機場的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
缺點： "No additional comment"
優點： "I had a nice exit row seat so that was nice"
缺點： "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
優點： "The crew was amazing. The meal choices were great !"
優點： "they assisted my aunt very well all through out her flight"
優點： "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
缺點： "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
優點： "Seat in biz on 380 was comfortable. Crew good not great."
缺點： "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Flight experience in JAL is excellent."
優點： "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."
優點： "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
優點： "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
缺點： "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."
優點： "服務 電影 雪糕"
優點： "Inspire of bad weather, the pilot executed a perfect landing !"
優點： "Excelent good service.Staff are friendly."
缺點： "Almost i like everything"
缺點： "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"
優點： "Food was excellent and service came frequently. In-flight entertainment was amazing."
優點： "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
缺點： "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
優點： "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
缺點： "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
優點： "Crew was polite and courteous, spoke multiple languages, they came around multiple times to offer beverages, pilot/staff kept us informed about reason for delay to gate, arrived earlier than expected, usb charging available, bathroom was cleaned multiple times during flight, clean bathroom, and there were toothbrushes/sanitary pads available in the bathroom, and enjoyed that they had Haagen Daaz ice cream."
缺點： "The pocket in front had no room to put a drink/bottle. Food was relatively better compared to other airlines but okay. Movie selection was good but compared to other airlines has less."
優點： "service was excellent. Seating was OK in spite of it being economy."
缺點： "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
優點： "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
缺點： "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."
優點： "It was pretty comfortable for a 14hour flight and all the flight attendants were super nice and very helpful. Different then most airlines in my opinion. Next time I go to Japan it will be with Japan Airlines no doubt!"
缺點： "The only thing I didn't like Was leaving the plane."
缺點： "Plane was very hot"
優點： "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."
優點： "Crew service responsive and helpful."
缺點： "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
優點： "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
缺點： "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."
優點： "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
缺點： "Food can be better."
優點： "Friendly and respectful staff, great meals, tasty!"
優點： "Everything bad"
缺點： "Bad customer service, I don't speak English good , can't understand them jet blue"
優點： "The food, the movies and games were really great. There should be more games, though."
缺點： "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
優點： "Very good premium economy seats and airline service was excellent - highly recommended"
優點： "Staff was great and plane was clean"
優點： "The most polite and attentative flight attendants and great food options."
優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
優點： "Food and drinks"
缺點： "Same thing as above"
優點： "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."
優點： "Overall flight was comfortable and staff was friendly."
缺點： "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
優點： "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
缺點： "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."
優點： "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
缺點： "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
優點： "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."
優點： "Food was really good!!! It was way"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Service was excellent."
缺點： "Seat felt stiff but felt well rested after flight"
優點： "I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional."
缺點： "I can't think of anything that could have made service better. They should keep up the good work."
優點： "Amazing crew Thank you"
優點： "Seoul to NYC JFK 1/24/20 trip. This female Korean member was rushing passengers. Which was totally unnecessary. It is necessary to give client some time to get situated. Airline serve all kinds of age group of client. I was watching the way she was serving food, again in a rushed manner? Does she like her job? This is unprofessional. The rest of the crew members were courteous except her. Bad representation of this company."
缺點： "Read above. The food is on the mediocre side. The beef was so hard to chew. The shrimp pasta had 3 pieces of small shrimp. I will not recommend this airline."
缺點： "better in-flight entertainment movie options"
優點： "Great crew, amazing food."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
缺點： "I tried to cancel the flight more than 14 days before the flight and you didn't let me. I couldn't fly that day and i have not received a refund"
優點： "Staff friendliness, leg room"
缺點： "No sleeping eyepatch"
缺點： "It should have been good but I requested wheelchair for my dad who is 78yrs old and he has SCIATICA and cant walk for long time, coming from the Philippines it was ok. But once we areive at incheon. They did not bother to give any wheelchair at all these crew doesnt not care. They dont have compassion. Im very disappointed to asiana"
優點： "Same as above"
缺點： "Same as above"
優點： "I love how they give importance to parents traveling with little kids."
缺點： "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."
優點： "Crew was very nice and accomodating."
缺點： "The temperature in the airplane was extremely cold, even wit h the blanket on I was literary shivering. Other people felt the same, the person next to me kept on her a heavy winter coat with a hood all the time. Seats were extremely tight."
優點： "the very punctual flight"
缺點： "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
優點： "The airline crew were very helpful in making today comfortable during the long flight."
缺點： "Go around and serve water more often. Two lavatories don’t have water to wash your hands. Please provide liquid/foam hand sanitizers OT wipes at least."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "We liked the food and the friendly staff and the little things like a toothbrush and snacks."
缺點： "Why don't you board by zones? The long stressful line of all sections of the airplane is tiresome."
優點： "Entertainment was nice with a good variety."
缺點： "Terrible seats. It seems like asiana is going out of their way to make their economy seats as uncomfortable as possible."
優點： "Food was excellent at least some of the time. And pretty good the other times. It was also nice to get slippers/"
缺點： "Very unorganized boarding process."
優點： "The Korean dinners were fine. Good last minute exit window seat"
缺點： "There should have been more snacks during the flight for the passengers to nosh. Cathay Pacific would have trays of goodies for people to take and the attendants would bring cup noodles and water upon request. The mid flight pizza sliver was a joke. The movie choices were limited."
優點： "Access to restrooms through out the plane should be encouraged to avoid traffic by users in one particular area"
優點： "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
優點： "The price: my round trip ticket from Tokyo Haneda to JFK was only 850USD The layover is only 2 hours which is bearable and enough time to find the boarding gate and a little shopping."
缺點： "Everything else. You can check-in online within 48 hrs before your flight, but there is no QR code produced on their app for paperless check-in. The food was terrible, and the seats were not made for long flights. I really felt the "economy" vibe. They only provide disposable slippers, but everything else you need to check the lavatories if there were toothbrushes or mouthwash packets left. Overall, I will still consider flying this airline for any emergency flight back to the US, but if there will be a compeittive airline, maybe i'd try another. Their business class seem enticing.. maybe comsoder it too."
優點： "Both of my roung trip got delayed for about an hour. The service was very so so compared to Korean Air. I couldn't get tickets through Korean Air because of no ticket available but next time I will definitely look forward Korean Air only."
缺點： "Just about everything."
優點： "Great bassinet for baby Excellent entertainment"
缺點： "Terrible food, not enough food given the long haul distance, not enough water provided"
優點： "Crew was very helpful"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "Great service"
缺點： "Dirty plane. Floor and tables not cleaned."
缺點： "No good Korean movies to watch."
缺點： "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
優點： "Everyone was so personable. We had 4 adults , 2 boys and a baby girl so it was hard to get everyone situated but with the staff on the plane it was just simplicity. All of our needs were met , wether it was someone wanting an extra blanket or the baby needing food or even helping the 2 boys get situated before and after take off . They apparently love babies because they couldn't get enough of ours and were always wanting to play with her and make her smile (which goes along way) and that helped her not feel so groggy on the plane . They know it's a long flight so they get you comfortable even down to giving you slippers and great tasting food."
缺點： "The only thing I didn't like was the long flight but that's not the staffs fault, it was inevitable if your flying halfway across the world . the plane had 12 inch touch screen tv with music, movies, games , news , kids entertainment and even how to learn Korean so it it was very helpful in keeping you entertained throughout the plane ride ."
優點： "Everything was great except for delay."
缺點： "The delays."
優點： "they to change the movie selection going to and from food was just okay Service was excellent No problems experienced"
優點： "Crew was friendly"
優點： "It's just cozy and wonderful. Thank you Asiana."
缺點： "Nothing that I can mention about."
優點： "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
優點： "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."
優點： "On my long-haul flight from Seoul to JFK - the middle seat in my row was empty, the seats were much more spacious than Cathay Pacific, and I appreciated how there wasn't a 10 minute promotional video before watching every movie/TV show as with other airlines. I am very satisfied with this airline overall!"
優點： "THE staff were really nice and kind."
缺點： "Not enough snack small amount of wine usually you get 1 small bottle. NOT enough movies choice. No control on the air over your head."
優點： "Everything was great, to be honest. If this was 3, 4 years ago, I'd have given it 5 stars across the board without hesitation."
缺點： "No wifi on the flights means I'm limited to working offline and Asiana's IFE system, which was amazing but had limited selection."
優點： "I like how they gave us an empty seat in the middle."
缺點： "The food wasn't that great. It was better on the way in. Boarding took forever. It didnt seem like they came around with beverages."
優點： "seats are comfortable for being economy"
缺點： "food was not great as used to be and for a long flight not to have extra snacks options its a bit hard."
優點： "From Seoul, the staff were all quick and prompt."
缺點： "JFK Front desk clerk( she seemed to be an indian or Latin Indian) were so rude and she looked to have no idea for her job. Sorry to grade for " Boarding, Mediocore" Nevertheless, the girl made us too confused. our departure to HK thru Seoul, she gave us boarding pass only to Seoul and my husband uses a cane due to leg pain. ( he can not bend his leg properly). I asked her to give a front seat. She simply ignored my request. At least, she should better say yes or no! However, other staffs helped us!"
優點： "IN flight attendants are great, always willing to help and with a smile."
缺點： "I can see the airline growing ans some of the perks disappearing."
優點： "Crew was attentive and the food for economy was good."
缺點： "13 hour from Seoul to NYC and the crew never once went into and took care of any of the four bathrooms in the lower cabin in economy class. On the flight two weeks before from JFK - they did a great job on the bathrooms.On both flights there was no need for the constant interruptions telling us to put the seat belts on. Just turn on the light no need to make an announcements in two languages."
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "New aircraft with personal TVs; good food; efficient and professional service by the cabin crew"
優點： "No complaint, everything was good."
優點： "Good attention to detail."
缺點： "Seat controls panels need updating. Are also dirty."
優點： "Staying overnight in Istanbul because of the 8 hours delay."
優點： "Everything was awesome!"
缺點： "Nothing really."
優點： "Loved the amenities kit. The hostess was very nice and always helping with a smile."
缺點： "Small legroom"
缺點： "Chairs spaces"
優點： "everything was perfect"
優點： "(see above)"
缺點： "(see above)"
優點： "never turkish airlines ever again!"
缺點： "never turkish airlines ever again!"
缺點： "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."
優點： "I am not blaming the airline at all for these inconveniences."
缺點： "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"
優點： "Interior of the plane"
優點： "Everthing was great. I wish US domestic airlines were even half as good"
缺點： "Please change my meal request from diabetic to regular"
缺點： "It wasn't communicated beforehand to check in our baggage to electronics."
優點： "Attentiveness of staff."
缺點： "The check-in was quite hectic."
缺點： "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."
優點： "Wonderful experience"
缺點： "Lost my bag. Again no gate number from Instambul to NY."
優點： "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."
缺點： "Very good"
缺點： "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."
缺點： "Everything good"
缺點： "Very very cramped"
缺點： "Need more vegetarian options"
優點： "All amazing"
缺點： "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"
缺點： "Late baggage"
優點： "US government sends out travel advisories in timely fashion"
缺點： "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."
優點： "Good in general"
缺點： "Delayed flights"
優點： "I like every thing"
優點： "Great staff"
缺點： "Departed late, landed late, baggage claim took over an hour and half"
優點： "All was ok"
缺點： "To warm in the cabin"
優點： "Everything is high quality but the airplane interior. It's in need of some updating."
缺點： "See above"
優點： "see above"
缺點： "See above"
缺點： "Neverrrrr againnnnn!!!!!!!with Turkish airlines"
優點： "Meals, pillows and blankets, and the pouches with the slippers, toothpaste, etc."
優點： "Priority lounge access made 12 hour layover less unbearable."
缺點： "Missing tray table. Was allowed to keep my bag for takeoff but not for landing. Defective headphones (three pairs). Long waits for lavatories. Animals in main cabin. No ability to turn off main cabin screen while landing. Neighbor vomited due to roughness of landing. And the 12 hour layover (CDG-IST-JFK) was pretty harsh, though not as bad as 16 in the other direction."
缺點： "Similar issues as described above"
缺點： "The food."
優點： "Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with"
優點： "Crew was nice, and we landed in JFK an hour earlier"
缺點： "Food quality"
優點： "New plane and non stop from Manila"
缺點： "It was great."
優點： "The leg rest in premium economy should have been longer & seat should have been wider"
缺點： "See above note"
優點： "Excellent staff and airline! Comfortable seats, good movies. All excellent!"
缺點： "I wish airlines would offer a vegetarian option :( Even if that meant just pasta! It was hard having all 3 meals be meat based."
優點： "Seat was comfortable!"
優點： "Amazing airplane, pilots and flight stewardess"
優點： "Trips were surprisingly pleasant! Excellent services!"
缺點： "Comfortable seats for family with infants or kids,"
缺點： "On time gate opening when landing"
優點： "Food and cleanliness!"
優點： "crew was courteous overall."
缺點： "Younger male crew stewards spend a little too much time appeasing female passengers and female stewards. I asked a male steward for something very easy to do, instead he wasted about 30 minutes talking to two female passengers (that had moved from their assigned seats). Lacked discipline."
優點： "Time management"
缺點： "More information about the terminals"
缺點： "If the food is better and no flight delay"
缺點： "The security check points in NAIA"
優點： "it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
缺點： "Manila airport"
優點： "Service food comfort.."
缺點： "Beyond our control it was a bit torbulent over Jap an for almost 2 hours but asido from that my trip was perfect!"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "Overall experience and the room in economy was execellent."
缺點： "The business seat was very uncomfortable"
優點： "No and No"
缺點： "Was in business class and service is poor. Food was mediocre and service was not at par as other business class airlines. Toilet is dirty most times and lacking toiletries. Very unsanitary. Only thing good is all service staff always smile but lack proper and on time service training."
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "I like how the flight was non- stop."
缺點： "The seat was cramped and uncomfortable. Although I am a person of short stature, my back was achy throughout the flight."
優點： "Yes crew and plane were ok."
優點： "The TV has a great interface with a vast selection of movies, TV, and music. It'd be nice if the hour-long music stations had the songs listed."
缺點： "They could have served drinks a couple more times"
優點： "I love the service from the crew! I lost count after 6 glasses of coke and orange drinks. They had a lot of patience! I loved also the flight, there wasn’t or no air turbulence."
缺點： "The Manila international airport still needs improvement when checking in, the lines were incredible long and there wasn’t any space to walk around in terminal 2 PAL international departures. If you have big shoulders..you are better off with business class, the seats are for slimmer people."
優點： "Flight was on time, and was not overcrowded. Flight crew was polite."
缺點： "waiting 2 hours for the plane to park"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "same thing, food and crew were very courteous"
優點： "From the moment I entered the plane, I was greeted by smiling faces, smooth jazz, and a perfectly air conditioned temperature. It was at this moment that I knew I was in for a treat. There was so much leg room, I closed my eyes at one point and felt like I was laying on a beach in Hawaii. The plane had a fantastic movie selection and great cuisine. Even the crying baby in the row over was such a delight!"
缺點： "Only thing I didn’t like was how much I liked it!"
優點： "Crew, comfort"
缺點： "No options for vegan or vegetarian meals"
優點： "Don't normally like leaving from JFK, but it was a direct flight to Vancouver, and the price was right. Also, they included 2 free bags in economy, a big savings. Also the meals were ok, and wine was included. Entertainment system was fine."
缺點： "Would have rather left out of EWR, but for the price it was worth the bit of inconvenience."
優點： "great price. smooth & relaxed flight! No cons"
優點： "Crew was friendly and helpful. Boarding was efficient and flight departed and arrived ahead of schedule."
缺點： "Food is awful, and options are limited. I also think they need to reconsider playing music on the aircraft, it’s quite irritating."
優點： "Entertainment, Meal options, Baggage Allowance, Plane."
缺點： "Slow check in, strollers can't be taken to the plane and are not left outside the plane at arrival this is extremely inconvenient for families with small children. The website is useless. You cant check your reservation or select a seat until 24 hours before your flight."
優點： "Friendly Staff"
缺點： "Seats are too Small"
缺點： "Everything. Truly a horrendous experience. Worst airline I've ever flown."
優點： "great cabin upgrade...competitive to other airlines with newer planes"
缺點： "Delayed boarding & not organized"
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
優點： "great entertainment"
缺點： "They charge for coffee."
優點： "Efficient boarding and on time departure."
優點： "The flights didn't have any delays"
缺點： "Seat wasn't comfortable."
缺點： "Entertainment options were great"
優點： "The pasta offered at lunch was tasty."
缺點： "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."
優點： "service was good"
缺點： "seating was uncomfortible"
缺點： "Very slow boarding. No overhead space."
優點： "friendly staff"
缺點： "It was fine with me."
缺點： "It was FREEZING. Uncomfortably so that we were unable to sleep."
缺點： "Antiquated entertainment system. Lack of a/c power outlets at each seat."
缺點： "No entertainment options."
優點： "Meals and service were very good."
優點： "on time and it was comfortable"
缺點： "No individual TVs, electric plug nor WiFi"
缺點： "Miserable food. Just horrible quality. Truly - and I'm not picky."
優點： "Choice of entertainment was excellent , ice cream excellent"
缺點： "Food options poor except for ice cream too many extra fees"
缺點： "Overall was Great."
缺點： "Didnt like the food or the movie selections"
缺點： "No personal entertainment devices on 737-800."
優點： "Efficient boarding, smooth flying, arrived on time"
缺點： "Inflight entertainment could have been more user friendly"
缺點： "No wheelchair provided which was requested for. Touch screen not resetted"
缺點： "I was very cramped in my seat."
優點： "That I arrived at my destination"
優點： "The service was super"
優點： "Boarding was quick."
缺點： "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."
缺點： "Missed first round of golf. Have no clubs or clothes. So far this sucks."
優點： "Service, good, comfort but most of all Price! Great but at $600 round trip from Orlando to Rome."
缺點： "Seat was awkward. Staff didn't respond to 2 calls of with the button. Air seemed exceptionally dry and was oddly warm."
優點： "no fresh food"
缺點： "I booked on BA I ended up on AA. US carriers to Europe gives inferior service vis a vis the competition if i wanted a US carrier I would have booked one. It was bait & switch. Compared to whats available in entertainment & comfort on flights, this was like a hires & buggy"
優點： "2:30 h late!"
優點： "todo muy bien"
優點： "The touchscreen was pretty awesome"
缺點： "Loud passengers"
優點： "Staff was friendly, courteous & helpful."
缺點： "Movie choices were not the greatest, as well as the food choices!!"
缺點： "it was really bumpy"
缺點： "There were no screens by each place!!"
優點： "Everything in business class!"
優點： "It was great."
缺點： "Everything was good."
優點： "Business class is very good"
優點： "Great entertainment system."
缺點： "Over an hour late."
優點： "The food was excellent"
缺點： "Did not get to sit with family"
豁免更改費用。 搜尋台北市飛往紐約 約翰·甘迺迪國際機場的彈性機票