每天清潔，並在 台北飛往 福州的機艙內安裝HEPA高效濾網
缺點： "Baggage Claim"
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
缺點： "Transfer process is too hassle"
優點： "The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good."
缺點： "I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "I like the part that the check in personnel and flight attendants were courteous and helpful."
缺點： "That I cannot check in online and the seats are prearranged by the airline. I wont be using the agency that book my travels. CSair was hard to contact to confirm the flight."
優點： "Service was excellent !"
優點： "See above."
缺點： "Again, the checkin process with China Southern felt like an interrogation process. During the flight, the guy behind me was like a loud squirrel. Storing things in the seat pouch, talk8ng loudly, and continually moving around. The seats are thin and spacing is limited so it was annoying. I'd spend a little more and go with a better competitor the next time, skipping the transit through china if possible."
優點： "The price"
缺點： "In business, food was unedible !!!! Flight attendants can’t speak English. They still using bus to transfer you from airplane to terminal witch take lots of time . Then u have a layover in Guangzhou China. They still working on internet service and only one place to eat really bad food . I highly recommend to bring your food with you. And to make everything just great I never received my luggage. Of course you try to call customer service. Guess what no one is available"
優點： "The price was hard to beat."
缺點： "Food was pretty grossand the website was TERRIBLE to use. To sign in to check in for the flight was absolutely impossible. I called and it kept ringing and then hanging up. Since I wasn’t able to check in I couldn’t check in till LAX and they were so rude about it. The website does not function well for English speakers."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "The flight and crew itself was fine, the problem was with China Southern once you got off the plane."
缺點： "This is a big airport for transit passengers. Even if you had a boarding pass for your connecting flight, you needed to get in line to get another one. That took an hour and a half. If you needed a transit visa because of a long layover (China Southern offers accommodation) you needed to go through a second procedure which was arbitrary and chaotic and took hours. I got my transit visa in 2 1/ 2 hours (4 hours after getting off plane). In another hour I was at the very nice hotel provided. China Southern staff had assured me I didn't need to get to the airport particularly early, but the hotel staff required I leave 3 1/2 hours before my flight. With a 15 hour layover I was able to get 3 hours sleep. I saw people who had been in the transit visa area for up to 7 hours. Nothing else about these flights mattered at that point."
缺點： "of course they didn’t transfer our meal requests to the new flight. all the staff were grumpy."
優點： "Very Pleasant Crew very attentive and courteous unfortunate to have poor support by the Airline"
缺點： "uncomfortable seat , no entertainment of any kind Very poor dishes and quality of food"
缺點： "Only allow one piece luggage."
缺點： "Later flight and delayed in China, stay in wuhan for 24 hours No smith transfer to next flight"
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
缺點： "Besides the flight from Guangzhou was delayed for 2 hours due to mechanical issues, my luggage wasn't to be found when I arrived Kathmandu. This is the second time that it happened. The first time was in 2014 and it took them 4-5 days before they can locate it."
優點： "Awesome experience! Great flight and plane."
缺點： "Just a hazy start because of JFK could not give me a boarding pass."
優點： "Get the exit row seat. Unlimited legroom! Can't go wrong with that."
缺點： "Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
缺點： "food was disgusting"
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Penty if room.plenty of staff on board"
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
缺點： "Food was horrible and entertainment center had to be reset 5 times."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "Terrible delay before departure, right before landing, and after landing but before gate. I had 3.5 hr layover in Wuhan but still missed my next flight. The hotel provided by the airline for overnight is terrible. I have to pay extra to get a room for my own (the standard offered requires two strangers stay in the same room)."
優點： "I like the Service of the Stewardess who is polite & efficient. She is very attentive to the needs of the passengers. Her Partner on the other hand, brought down our handcarried luggages from the head cabin when we landed in Manila airport. This is the first time an attended did this in my China Southern flights. We appreciate this very much."
缺點： "The food as usual is mediocre."
優點： "Crew was very nice. Super helpful to have a hotel for layover - thank you!"
缺點： "Seats were hard with little room."
優點： "The international flight from New York to Guangzhou need more leg room even the upgraded economy was tight with stiff non moving arm rest for a couple wo seat together"
優點： "The flight arrived on time. The cabin crew was reasonably polite."
缺點： "The service was underwhelming. While it wasn't bad, it felt like a domestic flight instead of an international flight. Boarding was a free-for-all."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Very professional and efficient crew."
優點： "The crew was attentive, and flights left on time."
缺點： "Had to clear customs twice. We had to get off the plane and get back on. Major pain, but it saved us money transferring to a domestic flight before taking the same flight internationally."
優點： "Crew, food"
優點： "timely and effective to get to seoul from zhengzhou"
缺點： "Prior to the flight I could not bring it up online using the confirmation code with the airline or yapta or kayak."
優點： "The Flight from Guangzhou Baiyuin Airport to Manila was just 1:55 mins. It was quick & fast. My problem was my luggage which were not given priority in release in Manila airport considering that I was in Business Class. Other than that, everything else turned out fine."
缺點： "poor service.i had a fever and they did not provide me with a simple medication like asprin"
優點： "Food not good"
優點： "Cheap and budget friendly option."
缺點： "No entertainment at all. No individual screens for our flights lasting up to 4 hours at all. We took 4 legs of flights lasting 4 hours each time. Only in 2 of the instances was there a tiny communal screen for sad looking c-list hollywood movie running on repeat."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
缺點： "Lost my luggage"
"A lot of value considering the cheap ticket prices. All meals served were Chinese food. Would fly them again considering the ticket was half the price of any others"
優點： "The seat was fine"
缺點： "Everything was fine no problems"
優點： "some of the meals were tasty."
缺點： "No WiFi on the flight back, poor entertainment choices, overall an uncomfortable flight experience."
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "Crew is wonderful .they do everything in business class to make you feel comfortable"
缺點： "I will never fly China Eastern again. EVER !! I need to add an extra day or two onto our flight. We purchased business class flights so they are not cheap. In order for us to make a change they want $1700 each person, a total of $3400 to take the same flight two days later. The fee is the highest I have ever hear for the same flight class .. I will never ever use China Eastern again, they are taking advantage..I could actually buy a return ticket on another airline for cheaper than they want for a flight change."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
缺點： "Food not so good for an American Less pushing of passengers Less abruptness of flight attendants"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Crew was friendly"
缺點： "Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying."
缺點： "Just be ready for a long day but I liked the airline. It was my first time flying China Eastern."
優點： "Crew was friendly. Plane was nice. Food was good."
優點： "Long flight as expected but the service is very good"
優點： "The flight was clean, they offered food even for such a short flight. It felt like a great airline."
缺點： "There was no entertainment."
缺點： "Very limited English speaking programs/movies"
優點： "I don’t like anything"
缺點： "Food,customer service,entertainment and comfort"
缺點： "This was terrible.. Coming home, they would not let me on the plane from Bangkok to San Francisco.. No reason given.. Was there in plenty of time, the agent was a jerk and would not let me board.. I had to buy another ticket.. On Philippine Airlines. I will never book with you again unless you all make it up to me.. This was terrible ."
優點： "New aircraft"
缺點： "Food is boring. Crew barely speaks and understands English."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "Will not flight this airline again"
缺點： "Poor service from a to z"
優點： "Lounge was very nice and the staff at the gate was great."
缺點： "Flying business and Immediately on board was asked for my menu choice for dinner. Flight departure was 830am! Language capabilities of the cabin crew seemed more like a Chinese domestic flight rather than an international one."
優點： "Rude crew, delayed, terrible foods, uncomfortable seating, will not flying with them again."
缺點： "Rude crew, delayed, terrible foods, uncomfortable seating, will not flying with them again."
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
缺點： "No veg meal"
優點： "Heard through different outlets about this airline and they were positive. But I had an EXCELLENT, Beyond Expectations experience with China Eastern. Super Friendly service, great food (all be it airplane food), and even a comfortable seat in Economy. I'm so positive on my experience with China Eastern that I will always fly with them when I make a trip to China."
優點： "China Eastern’s business class is a significant cut below all others I have tried. Headsets are cheap, food portions small and uninteresting, crew forgot my requests. Lay flat bed was comfortable. Air fare was cheap but don’t expect luxury."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Please email me a contact in Bangkok - English speaking"
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "My luggage from SFO (via HKG) was not loaded in HKG on the same flight and arrived the next day. They don't forward it to my hotel in Shanghai, do I had to head down back to the Hangzhou airport to pick it up and take the train back to Shanghai. No apologies from the airline ever."
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
缺點： "China Eastern and the connecting flights were always late causing us to run like mad for a very, very long distance with all our bags to make the next flight. Customer service was horrible. On the plane, the food was unbelievably disgusting. The seats were very, very cramp and some did not recline. And again, the customer service was horrible! I will avoid taking China Eastern in the future and will gladly pay a little extra for a much better experience on another airline."
缺點： "Need more room"
優點： "7 repeated announcements of delay. Flight was supposed to leave at 415 pm, but did not until 9:20 pm. Light rain, no ATC delay in Shanghai, Waiting area is away from the main corridor, with no restaurants and toilets, so it's a hassle climing up and down the stairs."
優點： "No communications, no offer to make other arrangements, missed connections, loat hotel booking and more. A night wasted"
優點： "Nothing, there was no flight, it wad a bus even though it was listed as a flight on the itinerary"
缺點： "The itinerary had this listed as a flight leaving from the Wuxi airport, with no mention of a bus station or anything. So I wasted time and cab fare to go to the airport. And their employees at the airport led me to the wrong bus station, again wasting time and cab fare. I had to rely on strangers to get me a cab and direct him to the right bus station."
缺點： "Flight from manila to shanghai was delayed. We almost missed our domestic flight back home."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
優點： "Bad overall"
缺點： "Small space in economy"
缺點： "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."
每天清潔，並在 台北飛往 福州的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 福州的機上會提供口罩
從 台北飛往 福州的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 福州的彈性機票