每天清潔，並在 台北市飛往 登巴薩的機艙內安裝HEPA高效濾網
優點： "Great service!"
缺點： "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
優點： "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
缺點： "The website doesn't work very well. It's also difficult to navigate."
優點： "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
缺點： "More variety of options for the vegan meals..."
優點： "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
缺點： "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
缺點： "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
優點： "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
缺點： "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."
缺點： "can not think of anything. Everything was more than i expected.Thank you for my experiance"
優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"
優點： "All crew are so kind.Great services."
優點： "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
缺點： "No complaints, I would say....ANA the best,!"
優點： "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
缺點： "Movies and musics more variables from all over the world."
優點： "Empty seats"
缺點： "Only snack No entertainment No chargers"
優點： "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
缺點： "Nothing bad"
優點： "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
缺點： "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
缺點： "Flight attendant didn't mention so well about drink service."
優點： "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
缺點： "The entertainment choices for English speakers was a bit limited."
優點： "Good food and cabin service. Accommodating in connecting flight arrangements."
缺點： "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "It was OK. Time was the same as Asiana and Korea Air."
缺點： "I don't Japan airport."
優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
缺點： "No snaks"
優點： "Flight was very good - enjoyed meal and entertainment"
缺點： "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
缺點： "Food was disappointing for business class ticket. Seats did not recline all of the way."
優點： "Efficient, courteous crews,"
缺點： "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
缺點： "Very nice services"
優點： "crew was very polite and everything was smooth."
優點： "The food and disipline on boarding the passangers according to their classes"
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Most all."
缺點： "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
優點： "Legs-room was good."
缺點： "Sit have good legs-room, but not a great comfortable sits... Food can be better."
優點： "Great movies!!"
缺點： "Terrible seats- difficult to find s confirtsble position."
優點： "service and comfort in Premium economy"
缺點： "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
優點： "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
缺點： "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."
優點： "The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped."
缺點： "Not much all good"
優點： "Seats were comfortable. Entertainment was OK."
缺點： "I don't know what that food was, but it wasn't food."
優點： "I liked the food and the personal television you get. You can play video games on it which was cool."
缺點： "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Excellent service"
缺點： "Movie choice is very limited."
優點： "Late departure but kept informed. Food good."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
缺點： "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
優點： "Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good."
缺點： "Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be."
優點： "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
缺點： "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
缺點： "Seat was very uncomfortably"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "short hall business class not comfortable - flight delayed as usual"
優點： "One lady from the crew was amazing and very helpful"
缺點： "They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Reasonable leg room in the economy"
缺點： "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
優點： "On time. Good service"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "comfortable seats with good leg room"
缺點： "Cabin crew did not offer much service. No coffee, tea or water offered."
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
缺點： "My check in bag was lost. Hope to get it back in the next few days."
優點： "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
缺點： "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "I traveled this time with my wife and 8 year old twin daughters. For the long haul flight from Boston to HongKong, they let all families with children (including us) board earlier, which not all airlines do, and which was much appreciated. It wasn't as big of a deal for the HongKong to Taipei puddle jumper. Crew was very attentive, responding rapidly to calls and rebooting the entertainment system when needed. They were also quick with providing water and ramen noodles when we needed them. Seats were OK, a little short on leg room on the 777, better on the Airbus 350's. In flight entertainment options were very good for the adults, decent for the kids (they seemed to be struggling to find things to watch)."
缺點： "Food options are disappointing. The congee breakfasts have insipid, watery rice and dull flavored savories, and the sausage-and-egg breakfasts aren't much better. Dinner options were also disappointing, with so-so pepper beef and chicken that was not much past good. Snack options mid-flight were OK; they were generous with potato chips, caramel popcorn, chocolate and cookies, but the apples were mealy and there wasn't much in the way of healthy snack options."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "Always consistently good.."
優點： "I was told there would be WiFi on the plane from Chicago to Hong Kong. There was not. Very disappointed. It was hot and not a lot of air circulation. And the seats are hard."
優點： "Entertainment choices"
缺點： "The passenger I was seated next to was awful, but that has nothing to do with the airline. Food was kind of gross."
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
優點： "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
缺點： "General boarding was first come, first served vs by zone or seats."
優點： "On time"
優點： "Flight was cancelled, it didn't happened"
缺點： "Flight was cancelled, it didn't happened"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
缺點： "Leg room in economy is just tight"
優點： "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
缺點： "Screens were better on the flight from Vancouver to Taipei."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "More leg room."
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Seats were as comfortable as expected. Staff tried to help you find one with no one next to you to help. Lots of blankets and pillows."
缺點： "Food and drink abundant but not great."
缺點： "Could have a better"
缺點： "I spent another one thousand us dollar to buy another ticket, because their website's problem. I will file complaint when I am back to USA."
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Crew was friendly and attentive. Wide range of entertainment to choose from."
缺點： "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
缺點： "Frigid cold"
優點： "Better entertainment."
缺點： "No footrests, skipped at mealtime and flight crew response delayed, not offered arrival form"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "I didn't feel crammed."
缺點： "Food was not great. No diet soft drinks."
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fly China airlines you won't be sorry"
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
優點： "The second plane was lovely, with an outlet, comfortable decor, and awesome entertainment system. The first plane economy was roomy for an over seas flight compared to planes I have been on in the past."
缺點： "Airlines could not check me in their system without me having a return ticket, which I did not need for Indonesia as I was receiving a visa upon arrival which does NOT require a return ticket. I was told this as the flight was boarding, so I had to spend $$ on a last minute flight in a panic to anywhere - that I couldn't get a refund for just so I could board the plane."
優點： "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
缺點： "Curry chicken noodles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
優點： "Professional staff"
優點： "Very accommodating."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "The flight boarded and left on time. A good variety of movies and tv shows to entertain all ages."
缺點： "The bathrooms needed to be restocked with towels and toilet paper."
優點： "Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with"
優點： "Awesome experience"
優點： "You ripped me off"
缺點： "you ripped me off"
優點： "Crew was nice. Flight was timely."
缺點： "Food was bland and small. No TVs in seats only on phones. Little leg room. Customer service in Manila was horrible. They told us to transfer to a different location for lounge access then we were denied after we paid for it. They didn’t do anything to correct the mistake. Very unfortunate despite speaking to many managers."
優點： "The crew was good and professional. Friendly."
優點： "This time I didn’t have to go into the corral till close to boarding I still can’t believe you cannot bring bottles of water from vendors to bring on the plane if it was allowed I wouldn’t have to keep calling the crew to bring water.. after second request the crew knew I wanted water... flight late"
缺點： "Allow bottled water on the plane ... or at least sealed bottled water!!"
優點： "Time management"
缺點： "More information about the terminals"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "Good Crew"
缺點： "Lower their fare"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "Crew was very friendly and attentive, movie and tv options were great."
缺點： "I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight."
缺點： "The business seat was very uncomfortable"
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
優點： "Nice seats in business, good food, nice crew."
缺點： "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
缺點： "Missed the connection and had to pay to rebook"
優點： "not full"
優點： "Flight was fine and food was adequate."
缺點： "No entertainment options for the three and a half hour flight. No tv or music available. Arrived in Bali 12:40 am. Very early and wasted hotel cost for arrival time."
優點： "Flight took off early landed early"
缺點： "The seats obviously and the nead trolley dolly was quite rude she spoke about me to another passenger like i wasnt tgere"
優點： "Excellent service. On time departures and early arrival."
缺點： "No entertainment in flight. Older plane."
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "Cabin temperature was good. Staff were excellent!"
缺點： "Landing was rough. Flight delayed for 20mins!"
優點： "Awesome, excelent service"
缺點： "Nothing everything perfect"
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
優點： "Friendly and very attentive flight crew."
缺點： "Nearly threee hour tarmac delay. Every time I fly with them there is a horrible delay."
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
優點： "Getting onboard"
缺點： "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"
優點： "great cabin upgrade...competitive to other airlines with newer planes"
優點： "I've always enjoyed the service I receive on Asian carriers. Last night was the first time I have experienced PAL. I had read some not so good reviews so I was skeptical and canceled my first booking. After looking at other options, I discovered PAL's direct flight from Los Angeles to Manila was the best option so I took a chance. From the moment I check in at the ticket counter in Los Angeles until we landed in Manila, I received exceptional service, tasty food and a clean environment. I have flown several Asian air carriers and have had great experiences on them all. PAL delivered the same experience I have come to love when traveling to Asia. I will definitely fly them again."
缺點： "The only thing I didn't like was not having discovered PAL before"
優點： "YOU NEED TO ADVISE PASSENGERS TO BRING WARM CLOTHING BECAUSE THE PLANE WAS VERY COLD DURING FLIGHT. I NEEDED TWO BLANKETS"
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
缺點： "poor food no entertainment terminal 2"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
優點： "The crew we're very friendly and courteous!"
缺點： "The leg room of the airline seemed less than other airlines I have flown."
優點： "Trip was awesome, as per my nephews they enjoyed every bit of it, it was their first trip abroad"
缺點： "They liked everything, they gave a high rating.. perfect 10"
缺點： "Flight delayed for 5 hours - Connection from Manila was going to be very close. Flight attendant assured me multiple times they would hold the connecting plane, and give us an escort off the plane to make it to the other gate as fast as possible. We arrive in Manila, and there is no special escort. They take us at a regular pace to a connections desk in the terminal. They delayed helping us so we missed the only other flight leaving that night for Bali. While the person at the transfer desk was supposed to be helping us get new connecting flights, they would stop helping us, and take care of other people that showed up at the desk. It took them 1 1/2 hours to rebook our flight. They tried to put us on a flight that took over 20 hours with connections for a direct flight we had missed that would take about 4 hours of flying. We had to get on Kayak.com ourselves to find a better connecting flight that left the next morning. After 1 1/2 hours, the attendant finally put on a flight that was similar to the one we found but slightly worse. They said they could not work with certain airlines leaving from Manila, which I did not understand. Then, they proceed to tell us to go wait in the terminal overnight for the flight leaving the next day. We had to directly ask them to give us a hotel room for the night, which they did upon our request, but were not going to offer it without us asking for it. I understand delays and missed flights are part of air travel. But we were routinely lied to, ignored, and flat out pushed aside during the rebooking process. It was a completely unacceptable way to treat a customer. Never fly Philippine Airlines if you can avoid it."
優點： "Not so crowded!"
缺點： "Not reclining seat."
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "Good standard service."
優點： "Peppy happy music although it should be played a little softer. Good lunch - right portioning. Coffee could be better though."
缺點： "The fact that u would not let me board without a leaving ticket. I have a wife and daughter there, and also PI ID. I missed my daughter's birthday. I will never forgive that"
優點： "Earlier arrival in MNL on the return flight than expected. Everything went smoothly."
缺點： "Delay in flight from MNL to LAX but not really that much of an issue considering traffic in LAX on a Friday night. Online check-in was not working for the return flight to MNL on Dec 30. Was a little too strict on the check-in luggage. Should consider total weight rather than per luggage piece."
缺點： "Seat belt"
優點： "Terrible airline company. It’s a ripoff!"
缺點： "Honesty. Ripoff!"
優點： "Crew were good. Good food."
缺點： "For some reason, the seat was very uncomfortable. Rather hard with little cushion."
優點： "Amazing crews"
缺點： "Nice seats"
優點： "Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried."
缺點： "Again, not being delayed and having to miss my original connecting flight would have been best."
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "Luggage allowance."
缺點： "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
缺點： "No seat back entertainment. Very old plane."
缺點： "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
優點： "All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service."
缺點： "maintenance work not manage well"
優點： "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
優點： "Smooth flight, great entertainment"
缺點： "The food"
缺點： "I haven't even made it to my destination yet."
優點： "Lovely people an caring all the way through."
缺點： "Ok flight but so cold on board"
優點： "The cabin crew."
缺點： "Again, incorrect information of boarding gate."
缺點： "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."
優點： "Service is great..."
缺點： "Not sure why all Sabah/Sarawak gates are at the farthest..."
優點： "The regular plane was swapped out for the A380"
優點： "They provided us with a hotel to stay in until everything was arranged."
缺點： "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."
優點： "The crew were friendly although some of the announcement was not clear."
缺點： "We had bad experience with the airline because our luggage was not to be found at Langkawi airport and we had make a report. Fortunately about 8 hours later our luggage was sent to our resort which we stayed. (we arrived Langkawi airport around 3pm, we were told by the officer that our luggage will be sent to our resort at 7pm but it came at 11pm instead) The snacks could have been better. Besides the salted peanuts, it would be better to add biscuits or a slice of cake. The orange juice is good but maybe if we are given choice of warm drink (tea or coffee) it would be great."
優點： "Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it"
優點： "The crew was nice."
缺點： "Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!"
優點： "Second flight was quite empty and the plane was in much better shape"
缺點： "My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment."
優點： "Larger seats"
缺點： "Food was below standards. Really need to improve."
優點： "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
缺點： "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"
缺點： "The flight was delayed 1.5hours"
優點： "Good was great."
缺點： "Flight was late approx 1 hour. Seems like a regular occurrence which is not good"
優點： "the staff were pleasant"
缺點： "the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room"
優點： "Good service and timely operation"
優點： "The flight surprisingly arrived ahead of schedule :)"
缺點： "The food, at least it was better than the food out of KUL"
優點： "Free beer and wine. For breakfast the egg dish wasn't bad. Good in flight entertainment"
缺點： "Seats uncomfortable after a few hours, not good for long flights. Seats have very little leg room so for someone over 6 foot tall it will not be comfortable."
優點： "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
缺點： "The magazine in my seat pocket was dirty."
缺點： "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."
缺點： "Lost baggage took 24 hours to arrive. Rude staff."
優點： "Good food for airplane although I was in the back of the plane and they ran out of what I preferred to have. Lots of free drink options."
缺點： "Small seating area, hard to sleep on a 13 hour flight"
優點： "Flight was on time, good value airline"
缺點： "Kayak did not book through airline, would prefer to use known site before paying $$$"
缺點： "Two hour in late and still waiting for boarding. Awful experience..."
優點： "Routing convenience if you are heading to Kuala Lumpur."
缺點： "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."
優點： "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"
優點： "Cabin crew friendly and helpful."
缺點： "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."
優點： "As always the crew is good and also the food. The seats in economy are not comfortable though."
缺點： "Luggage was damaged and the airlines is not responding to my email. Web checking did not work (with an error asking me to contact customer service at the airport) at both departure and arrival flights. I never fly in middle seats but was forced to do so since the staff couldn't give me an aisle seat during check in. I am still waiting for the airlines to contact me about damages."
優點： "Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight."
優點： "On Time"
缺點： "No newspapers"
優點： "The korean spicy chicken was delicious!"
缺點： "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."
優點： "Nothing in particular."
缺點： "Nothing in particular."
優點： "Nothing in particular."
缺點： "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."
每天清潔，並在 台北市飛往 登巴薩的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 登巴薩的機上會提供口罩
從 台北市飛往 登巴薩的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 登巴薩的彈性機票