每天清潔，並在 台北飛往 畢爾巴鄂的機艙內安裝HEPA高效濾網
優點： "Food was ok"
優點： "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."
優點： "I like the price, quality, aircraft, staff, food.. everything!"
優點： "Good service"
優點： "comfortable plane: new, new media systems, leg room. usb to charge my phone."
缺點： "I ordered a special meal, and I did not get it. The response I got from the crew was: 'so you refuse to take the regular meal? we will report you didn't get what you ordered'. and I stayed hungry. In general, the crew wasn't very welcoming."
優點： "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
缺點： "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."
優點： "Good service and timely departure"
缺點： "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."
優點： "Lounge in istanbul is probably the best I have ever experienced worldwide"
缺點： "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"
優點： "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
缺點： "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"
優點： "The crew was very helpful."
缺點： "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
缺點： "They didnt load a special meal (child) that I had requested for my two year old. Luckily we had packed extra food. They returned that car seat all wet at SFO. Didn't even have the decency to put a plastic cover on it. Overall I found the crew lacking any warmth and the service was mediocre at best. The food was below average. Overall highly disappointed. I had assumed that Turkish would be like it's other middle Eastern airlines line Emirates or Qutar but they are not. I would take my business elsewhere"
優點： "Generally better than other European airlines particularly BA and better priced"
缺點： "Work to do on consistency with crew"
優點： "The meals and in flight entertainment"
缺點： "The seating I needed more leg room"
缺點： "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
優點： "On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic."
缺點： "More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead."
優點： "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
缺點： "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."
缺點： "some staff spoken English was not upto the mark"
優點： "good food, enough leg room"
缺點： "First the plane from JFK to Istanbul was two and a half hours late I had a for kids is uncomfortable to wait then try to get a contact with customer service do not give me any straight answers and 3 hours later finally got Somebody explain something overall no good this will be my first time and the last time"
優點： "Food Was good and right amount."
缺點： "Flight staff very pleasant and accommodating. Have always found "foreign"airlines have always been very good I will not fly domestic airlines out of the country Bad unpleasant experiences"
優點： "Great flight overall. Comfortable, nice amenities. Staff was polite and helpful."
缺點： "Did not like the carry on being based on weight instead of size. Also did not like that there was not a self check in kiosk."
優點： "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
缺點： "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
缺點： "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"
優點： "The entertainment choice and availability of USB port for charging was excellent."
缺點： "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
優點： "Flight in early November, where flying was very relaxed and spacious."
缺點： "TV and Lights gave me a headache, but nothing you can do."
優點： "The service and the meals, even in economy class."
缺點： "bread was cold!! food asn't so good"
優點： "boarding was on time, flight was faster than expected food was excellent crew were nice. everything has gone smooth and well"
缺點： "leg room was not enough to sit comfortable."
優點： "Had a wonderful experience in Istanbul for my layover. Turkish airlines took care of accommodations and the hotel was high above my expectations. If you have a layover longer than 10 hours in Istanbul and are flying Turkish airlines, they will take care of your accommodations and wil treat you wonderfully."
缺點： "The seats and space were TINY for an eleven hour flight, and I am a small girl. Nearly impossible to get comfortable. The exceptional service was my reasoning for the good rating. I would fly again but will probably pay for an upgraded seat"
優點： "everythings was fine almost"
缺點： "the service serving the food and beaverage, to slow and just once a while,"
優點： "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
缺點： "gerat flight,no complaints."
優點： "Timng and services on board"
缺點： "I expect the plane to be upgraded."
優點： "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
優點： "One of the best flight experiences I have had in a long time."
優點： "It is nice that breakfast was served."
缺點： "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."
缺點： "I can't find my baggage.."
優點： "I like every thing"
優點： "The entertainment part."
缺點： "It wasn't comfortable. They never give you a gate number in your ticket and I had to go and ask for it many times.No Internet, you had to pay to get access, why should I when you pay a lot of money for your ticket. Food choices sucked because they said sorry we only have one item from the menu...really? You are making me eat something that I don't want to eat.."
缺點： "2.5 hours delay on Tarmac on outbound flight; 1.5 hour delay on Tarmac on return flight. Outrageous."
優點： "awesome services and food"
缺點： "food services time"
優點： "I like everything. Flight was so good."
缺點： "I like everything."
優點： "Nothing what so ever"
缺點： "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
優點： "I liked evereting!"
優點： "For a long flight, most were able to sleep. The crew was very busy during the first couple hours and also very present. Movie choices were wonderful. I was lucky enough to have an empty seat next to me although when the man in front of me reclined, his head was practically in my lap."
缺點： "After first service, the crew disappeared. I get very thirsty and was in need of water more often than they were willing to pass it out. I did not go to galley to request additional water, which likely would have been provided! Passengers made a MESS in aisles & lavs, which was not picked up thru the flight."
優點： "The movie selection was really good, presentation in general was nice."
缺點： "The temperature on the flight from IST to KHI was too high, AC was only blowing out warm air. One of the most uncomforatble flight experiences ive ever had."
優點： "Same as above"
缺點： "Same as above"
優點： "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
缺點： "Nothing,just the seats. Cleanliness was perfect"
缺點： "Wifi on klm"
優點： "The crew was informative"
缺點： "Inflight sandwiches"
缺點： "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
優點： "Crew were great"
缺點： "There was no wifi on flight"
優點： "Good for both."
缺點： "Bigger seats."
缺點： "This was just a short commuter flight from Lyon to Amsterdam for connection."
優點： "The crew are amazing! Attentive and friendly."
缺點： "The seats could have been bigger."
優點： "Cabin facilities"
缺點： "They didn’t bring one of my bags"
優點： "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
缺點： "Long haul flight made pleasant by KLM"
優點： "Nice seats. Only seats with a row of 2, which is what I wanted,"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Friendly staff"
缺點： "Security check at gate; No priority"
缺點： "Larger meals."
優點： "Crew was good"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Good comfortable seat with extra leg room. Pleasant crew."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
優點： "Crew where awesone and the choice of entertainment was fantastic"
缺點： "Seats way to close together"
優點： "Overall booking and airport was ok. Food was also actually quite good."
缺點： "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
優點： "Good selection of movies."
缺點： "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
優點： "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
缺點： "No complaints about anything."
優點： "Good entertainment options. Nice flight attendants"
缺點： "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
優點： "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
缺點： "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
優點： "Flight crew was fine. Food was good."
缺點： "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
優點： "Premium economy service was good."
缺點： "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
缺點： "Boarding was a free for all. The travelers did not pay attention to the priorities."
缺點： "Tiny old cramped plane."
優點： "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
缺點： "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
缺點： "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
缺點： "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
優點： "Flight attendants were friendly, but they only had limited resources to work with."
缺點： "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
優點： "Crew was excellent"
缺點： "Economy was very tight! Seats were uncomfortable"
優點： "No entertainment or food needed on a half hour flight. Otherwise excellent."
優點： "Delays and no proper customer service."
優點： "Entertainment, cabin crew great."
缺點： "Seat layout may now be standard but is still cramped."
優點： "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
缺點： "Only 1 drinks round on a 3h flight."
優點： "Nice new Boeing 787, lots of space."
缺點： "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."
優點： "Take off and landing"
缺點： "Layover time"
優點： "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
優點： "Crew are the best!"
缺點： "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
優點： "I loved the different features on the screen and the excellent. Customer service on this flights"
缺點： "The space on the seat."
優點： "The crew was perfect"
缺點： "No wi fi on the plane."
優點： "Crew were very good."
缺點： "No vegan food available."
缺點： "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
缺點： "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
優點： "Crew was attentive. Timings were spot on."
缺點： "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
優點： "Excellent service"
缺點： "No entertainment facilities"
優點： "Food and wine. Entertainment."
缺點： "Sat closer to water closet. Maybe more air freshener in there."
優點： "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
優點： "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
缺點： "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
缺點： "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
優點： "The crew was helpful and accommodating"
缺點： "The flight was delayed, missed connection, and lost baggage. Subpar."
優點： "Flight was on time."
缺點： "Food could have been much better in comparison with other airlines."
缺點： "Missed the flight due to late landing from earlier connection"
缺點： "I ordered Asian Vegetarian Meal. But they served me only pasta."
優點： "Liked the transfer"
缺點： "Engine noise in the cabin is loud."
優點： "It was a nice plane and boarding was well organized."
缺點： "I was assigned a middle seat, if not for that I would have given a higher rating."
優點： "Their evacution video is interesting"
缺點： "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
缺點： "Plane left more than 40 minutes late with no explanation or apology."
優點： "真的想不到. 若有就是好險行李沒有不見"
缺點： "A320登機可以想到讓18排後的從四號門登機. 難到不知道下樓梯繞飛機走到四號門1-18排旅客都坐定位了嗎"
缺點： "The delay was caused by too many carry on luggage for limited cabin overhead storage. The ramp agent should have better coordination."
優點： "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
優點： "The cabin crew was very good!"
缺點： "The economy premium seats are very uncomfortable"
優點： "Smoothness of flight and service"
缺點： "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
優點： "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
優點： "Punctual, great food in Premium Economy, friendly crew."
缺點： "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
缺點： "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
優點： "It was on time and the crew was good"
缺點： "The food wasnt upto the mark"
優點： "Flight was only 50% full. Room to spread out."
缺點： "Leg room cramp. Flight arrived late as a result missed connection home."
優點： "Short, lots of leg space"
優點： "The flight attendant was very nice to me. TV was very good. space was enough ."
缺點： "We had to pay for wi fi."
缺點： "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
優點： "Nice Flight Attendants Good Food"
缺點： "Flight was delayed by 1.5 hours"
優點： "Standard stuff"
缺點： "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."
優點： "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
缺點： "delayed flight, hot overall plane, personal TV malfunctioned a lot"
優點： "Other crew members were very polite to us, in particular a younger tall woman."
缺點： "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
優點： "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
缺點： "The wi-fi did not work on our flight"
優點： "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."
優點： "Boarding efficient, Air France flight to Paris was brief and pleasant."
缺點： "Seat a bit uncomfortable"
優點： "Pleasant staff."
缺點： "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"
優點： "Bar/Coctail service on AF was excellent."
缺點： "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."
優點： "Everything good more or less."
缺點： "Planes where not updated. I would like planes to be more up to date like other companies."
每天清潔，並在 台北飛往 畢爾巴鄂的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 畢爾巴鄂的機上會提供口罩
從 台北飛往 畢爾巴鄂的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 畢爾巴鄂的彈性機票