每天清潔，並在 台北飛往 瀋陽的機艙內安裝HEPA高效濾網
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "The crew was nice as always."
缺點： "The leg space was way too small compared to other airlines at the same rate."
優點： "The food was excellent for airline food. The crew were very nice."
缺點： "I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did..."
缺點： "Food was not great"
優點： "There was no problem Everything was good"
缺點： "Learn food from Cathay pacific Add more movies"
優點： "Food was okay"
缺點： "Media system had to be fixed"
優點： "China Southern CZ657 SFOCAN on a 777-300ER. Seating configuration in economy is a comfortable 3-3-3. They use some memory foam-like material for the seat padding and it is very comfortable. The crew was professional and friendly throughout."
缺點： "The price for this trip was just under $500 roundtrip CNXSFO. The food was nothing to write home about but during the flight, they offer endless Cup of Noodles and finger sandwiches and the vegetarian ones are very tasty."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "The boarding was easy"
缺點： "My luggage was lost even when there was 4 hour layover. I have no clothes to wear."
缺點： "Delayed departure and delayed arrival. Landed at a different airport first (due to a storm?) and missed our connecting flight."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
缺點： "See above."
優點： "The flight attendants were attentive.. food was ok.."
缺點： "Lost my luggage"
優點： "Nice aircraft noise level low Entertainment good"
缺點： "Unable to use Mobil check- in asked at ticket counter for a forward seat next to exit doors because I am a tall person over 6’3 ended up with a middle seat was rushed to catch connecting flight drink service slow food is a hit or miss"
優點： "on time"
缺點： "it is short distance, it is fine for myself"
缺點： "The flight was more than 2 hours late and I almost missed my connection. All the explanations given were in Chinese. There was nobody on board who could tell me what is the matter."
優點： "The aircraft looked newer. Toilet was a bit roomier & appeared generally cleaner compared to same flights I’ve taken before. Seat in economy seemed more comfortable. I asked for aisle seats with no problem. On one leg, asked for premium seat (more leg room) & was provided with no problem. Noise level seemed lower. Snacks were at the galley when needed. Food was generally good (I usually feel nauseous with smell of airline food, but didn’t feel it). On one leg, asked for just fruits (instead of the regular meal), & attendant offered 2 apples (apparently personally brought by an attendant)."
缺點： "The flight attendants don’t speak much English, so you couldn’t carry a conversation to pass time. Couldn’t get the English audio on movies to come out. One attendant kept limiting the wine serving on my small cup."
缺點： "My luggage went missing. It’s very disappointing. I was ensured that my luggage would not be affected by the delay of the previous flight. This ruined my first day in Bangkok."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Had to spend about 9 hours in the air-port before they took us to an hotel to spent a night in china Delay can happen but the lack of communication was horrible Didn’t feel like there was anyone to talk to that will explain to you what is going on"
缺點： "Horrible treatment by the company Didn’t know how great the customer who were stock in the airport ................ Horrible experience Will never fly again even if it’s for free No option to choose vegetarian food before the flight if you didn’t book on their website"
缺點： "Very good"
優點： "Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again."
缺點： "Only allow one piece luggage."
缺點： "Wait too in hotel"
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "Flight was on time and arrived early"
缺點： "When we arrived most of the passengers ignored the fact that the fasten seat belt sign was still on and started crowding toward the exit, cramming against the people in front. I wish they would have been reminded to be patient and wait their turn to get off."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Penty if room.plenty of staff on board"
優點： "Great crew and excellent entertainment onboard."
缺點： "The flights was delayed."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "It was clean. Also the media selection"
缺點： "More food needed"
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "Horrible food, the most disgusting food I have ever tried on an airplane. Delayed both ways, 5 hours and 7 hours."
缺點： "Horrible food, the most disgusting food I have ever tried on an airplane. Delayed both ways, 5 hours and 7 hours."
缺點： "Going thru customs, security and immigration for the third time in Wuhan. The first check was in Thailand, second check was in Guangzhou. Not sure why they are always checking you out and in. Must be some bizarre Chinese regulation."
缺點： "I want to receive info about reimbursement"
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Didn't check me through for my second leg, and I had a very short layover in Guangzhou. Luckily they let me skip the very long line at the immigrations/transfer counter to get my boarding pass. Flight itself left early and was pleasant."
缺點： "The flight was so freezing that I (and all around me) had to wear their winter coats during the flight. My TV did not work and each meal I was served was not what I asked for. I also had to ask repeatedly for water before receiving it. A nice flight attendant lent me her iPad so that I could have some entertainment during the flight. Will avoid China Southern airlines in the future."
優點： "Economy seats were roomy with sufficient movies, music and games to satisfy even long flights. Requested kosher meals, which were provide for all but one meal. The exception was satisfied by a tasty vegetarian meal. CSA has the widest selection of vegetarian / vegan choices of any airline that I have seen. All areas were clean, neat and cared for. Flight attendants were attentive and effective. An Engkish language newspaper was available."
缺點： "n / a"
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "My father in law passed away had to fly home."
缺點： "Tryed to cancel reservation put on hold for 25 minutes hung up!"
優點： "Crew members were very polite"
缺點： "Crew members didn't speak very good English but I understand this was a Chinese airline. Drink offerings were bland."
優點： "At least they gave me free hotel to spend the night, but the staff was really rude."
缺點： "When we were about to land in Astana the captain decides to go back due to bad weather. My friend was waiting for me at the airport and I had no way to let her know that we went back. When we went back to Urumqi they didn't tell us anything about the new information, an hour after they just reschedule the flight without giving any information to us. Again the staff didn't really speak english."
優點： "Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat."
缺點： "Completely satisfied"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "Tickets at good price."
缺點： "I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint."
優點： "Cabin smelled nice"
缺點： "More languages spoken"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Crews are good. The seat has more room for leg."
優點： "Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests."
缺點： "Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen."
缺點： "Very limited English speaking programs/movies"
優點： "The flight was fairly smooth. There was a good selection of movies."
缺點： "Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay."
優點： "Crew was nice"
缺點： "Lost baggage. This happens though and I'm understanding. But there has been no assistance or appearance of any effort to locate my bag. At this point we don't know where it is. The second i asked for compensation so i could purchase a change of clothes they stated to try and blame me and refused to offer me anything. So yup. Don't recommend. I won't be flying on them again."
缺點： "There were dried throw up on my sister's seat belt (next to me) and on the floor below us so the the whole duration of the flight smelled like throw up."
優點： "Business class comparable to cathay Pacific. Boeing 707 should be used for all flights."
缺點： "Small plane for the shorter flight"
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "Their flight attendants were kind and the flight was on time"
缺點： "The plane was uncomfortable. The real downer was that somehow they lost a whole cartload of bags for a while, perhaps took them to a different carousel or something, so many of the bags from our flight didn't make it out until probably more than an hour after we had landed."
優點： "Good entertainment system and helpful crew. Comfortable flight"
缺點： "Bangkok passport control was extremely backed-up so many passengers were stuck there for a long time. China Eastern called for final boarding 5 minutes after boarding began, which created a panic! This made everyone run the long distance to the gate, to only find out that the plane was half empty upon boarding. We ended up departing late because of the aforementioned bottle neck but China Eastern should not have announced the final boarding call so soon."
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "Crew was attentive and entertainment selection was decent."
缺點： "Seats are too uncomfortable. For a long flight they should have better seating for economy. They’re expensive enough to deserve comfortable seating."
優點： "The food"
缺點： "I would like to try first or business class"
優點： "It would have been nice if i was warned about it and i can actually get a visa and sight see at nanjing for a day."
缺點： "Boarding time delayed by an hour. Take-off delayed by an additional hour on top of that previous hour. Mediocre food. No usage of ANY electronic device - even in flight mode. Strange. PA announcements contradicted flight attendants messages. They didn't understand. Crew's English was pretty low, but they were nice. Airport in China (immigration) was uugh... I can't."
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Crew was nice. Boarded on time. Great pilot to get us through the foggy weather"
缺點： "The food is nasty"
優點： "Prices was good, apart from that it was all very average."
缺點： "The crew weren't that friendly and it was really hard to understand announcements over the PA. The screens were ok but the sound was awful - it made everything almost unwatchable."
優點： "I ended up wasting an entire day Monday and spent another $460 buying a last minute flight because I showed up Monday at 9am at lax to find out my flight had already left Sunday at 10:30pm. As you can imagine it was very stressful driving 2 hours in traffic to GET to lax early to only find out they wouldn’t allow me to board the 11:30am flight with China eastern because my flight was SUPPOSED to be with CHINA Southern Sunday night."
缺點： "If someone could please call me to discuss the $460 I had to pay Monday evening and the day wasted Monday December 4th I would be grateful. I have booked with kayak.com in the past and have never had any issue. For some reason kayak emailed me the wrong boarding time and airline"
優點： "Good food. More comfortable the aboard."
優點： "Didn't fly to Sydney actually, we missed our connecting flight to Sydney and thought all was lost. Until the travel desk woman for Shanghai and China Eastern came to our aid! It was a lost cause, but 3 1/2 hrs after landing we found ourselves with a new and quicker way actually, to Melbourne and then to our destination of Christchurch! I wished I knew the woman's name at the desk, she was patient and looked for every way to help us, even with a language barrier present. Thank you again."
缺點： "Nothing nothinf"
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Cheap price"
缺點： "Crazy rules insisting people remove earplugs 1 hour before landing."
優點： "Nothing, JustFly cancelled our ticket and would not refund the cancellation fee"
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "Was not allowed to board because we were military and denied boarding because we did not have passports"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "Had to switch off my iPhone so had no music and there was a small child in business class who was very unruly and noisy for much of the early part of the flight I finally ask the stewardess to tell the little kid to shut up it was very annoying and parent should know better and if they don't the crew should tell him"
缺點： "I found the food marginal not very good and behaving child"
優點： "On schedule."
優點： "unlimited movies games and entertainment in headrest. food was good and hot portion was hot cold portion was cold. blanket and pillow available upon request. seats were comfertable."
缺點： "seating was close. was given a meal after an hour into flight and next meal was given ten hours later. this is unacceptable."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "The food. The friendliness"
缺點： "Such a long flight. I needed to put my legs and feet up to decrease swelling and no place for that"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
優點： "Ok, staff was good, some passengers, not."
優點： "I like the seat configuration."
缺點： "The food selection was poor, and the food tasted like economy class. For the price of a business class seat, the food should be better. I had to ask for pj's. The first flight was better than the returning flight."
缺點： "Small space in economy"
優點： "Completely pleasant and satisfactory in air."
缺點： "Poor inter carrier baggage communication and change over, delayed flights caused overnight stay in a hotel in Shanghai out of pocket, terrible spoken English in Vancouver and Shanghai. Changes of flights in both directions caused huge increases in travel time. On the ground ruined my experience. Cost me out of pocket an additional $175 CAD and at least 24 hours round trip extra time."
每天清潔，並在 台北飛往 瀋陽的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 瀋陽的機上會提供口罩
從 台北飛往 瀋陽的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 瀋陽的彈性機票