每天清潔，並在 台北飛往 濟南的機艙內安裝HEPA高效濾網
優點： "Seats were comfortable. Crews were super"
缺點： "More recent Hollywood movies and better headsets. While i was in alsaka i was given free internet by txting trough social media. I think it would be better if you could provide free internet for long flights."
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
缺點： "It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit."
優點： "3 free meals."
缺點： "The flight attendants are dry and unhelpful to others not their own race."
優點： "Staff was accommodative"
缺點： "There was on passenger who requested vegitarrian special but air line had no record of it.Air hoist started arguing that they did not have record. I had to intersect that it is not his mistake.It is a miscommunication.please try to solve,and she did. There are a lot of Punjabi passenger but no movie or song for their intertainment.Please if it is all possible!"
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "Boarding was fast even though the flight wa delayed and they allowed me to sit in a different seat since the flight wasn’t full."
缺點： "No vegetarian option. There were still sausage with my egg. No entertainment system. Not everything was translated to English so I didn’t understand what was going on."
缺點： "According to ticket bought, there was no stopover and immigration process mentioned. However it turned out that there was a stopover between Frankfurt and Guangzhou. As a result: Chinese "One China policy: collided with a sticker in my passport, so that I was declined necessary entry into China for transit purposes. 1) The staff in Frankfurt should have checked my documents first and should have pointed out that problem. 2) It should have been clearly highlighted on the tickets and during booking, that there is a stopover with necessary immigration into China."
優點： "I like it allow an adult passenger with 2 free checked baggages,each can be 23kg max."
缺點： "The Online service is only set for Chinese who is living in China. You can not do the Seat Reservation without Chines mobile phone. You can not do any pre check-in because you are holding an Australia Passport."
優點： "Great smooth flight"
缺點： "no directions to the hotel during our layover. No English spoken at the hotel! Very confusing."
優點： "Flight was cheap"
缺點： "Food was bad Old plane Delayed Terrible boarding processes Crew doesn’t know anything"
缺點： "The flight was more than 2 hours late and I almost missed my connection. All the explanations given were in Chinese. There was nobody on board who could tell me what is the matter."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Cheap and service was okay"
缺點： "Seats are uncomfortable They lost my luggage."
缺點： "Only allow one piece luggage."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "Plane is nice. Food is relatively good. Service isn't bad."
優點： "The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite."
缺點： "Boarding was chaotic but once on plane it went smoothly/"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
缺點： "The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo"
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Take off, landing, food"
缺點： "Can't use cellphone"
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "The food!"
優點： "On a long flight I was able to sleep very well. Food was good, staff was excellent."
缺點： "They served breakfast too early. I wanted to sleep some more."
缺點： "I lost money because I bought my ticket in USD and gogt charged $1000, then when I got refunded I only got $880 back. Garbage service."
優點： "Because we had a 10 hour layover in China, the airline gave us a hotel stay including a buffet breakfast."
缺點： "The seats were hard and seemed to be cramped together. The food wasn't the best."
缺點： "It was very turbulent, and I felt sick the whole flight. The anncoucements made in English were not understandable."
缺點： "The plane was delayed by more than 1.5 hours, causing me unknowable to miss my connection flight to Beijing. There was absolutely NO EFFORT by China Southern to assist in getting us to our gate in time. I ended running through the terminal to get to the gate about 8 minutes before departure only to be denied boarding by the unknowledgeable staff. if just one person had phoned the gate and told them to hold for a passenger, I could have made my connection. Communication and efficiency is beyond horrific by the Chinese airlines. Its like living in the stone ages."
優點： "The flight was on time. Food on flight was normal. It was a full meal."
優點： "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Very professional and courteous operation. Departure/arrival was right on time. Connection flt transfer in Guangzhou went very smooth and is simple to pass through concourses to connecting flt. Other airlines and airports can be a major hassle, but China Southern Airlines has their business model operation down to a science. And the best part, their prices are very offirdable."
缺點： "They staff did nothing to help me out and purposely had kept me off of a flight and I had to go re-book with Thai Airways who were much better and more helpful"
優點： "- The attractive fare - Good leg room"
缺點： "- The mediocre boarding procedure with poor match between airport screen info and actual boarding status - Poor food - Absence of EN subtitles for almost all movies - Can't rest my head (seat not high enough) - Limited facilities at international section of Beijing airport"
缺點： "The plane was very old"
缺點： "Prior to the flight I could not bring it up online using the confirmation code with the airline or yapta or kayak."
優點： "On time and friendly crew. All good"
缺點： "Don't come in with high expectations"
缺點： "No entertainment Chinese dishes , alternative Russian .?"
缺點： "This is the worst airline ever!!! The flight attendants are nothing but rude and poorly train on customers service. Gave everyone else (Chinese) snacks and blankets and skip me. Chinese are fake and rude."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "My parents were excited about their first time visit to the United States."
缺點： "I wasn't allowed on the flight. Had to buy another one."
"A lot of value considering the cheap ticket prices. All meals served were Chinese food. Would fly them again considering the ticket was half the price of any others"
優點： "The price was cheap... That was all that was good with the flight. But after that experience, I will never fly with the airline again."
缺點： "Almost everything could have been better"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
缺點： "No WiFi at all"
缺點： "Very limited English speaking programs/movies"
優點： "Being on time"
優點： "Great crew, good service , good food."
缺點： "No wheelchair lift to door, had to climb stairs and stop several times to rest on stairs to plane door."
優點： "It is basically whats its worth i couldnt complain"
缺點： "They should add more amenities like slippers, toothbrush but its all good for what its worth"
優點： "Business class I’m comparable to Cathay Pacific."
缺點： "No special que for Business class passengers when boarding the plane"
缺點： "I had an accident dislocated my shoulder on my way to airport. My wife called all the possible numbers but no one helped. We missed our flight due to medical emergency in an alien country and China Eastern wasn’t helpful atall."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "businessclass seats good"
缺點： "not really busyclassfood"
優點： "Will not flight this airline again"
缺點： "Poor service from a to z"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "Food, entertainment, and crew"
缺點： "Lost mine and three other peoples checked bag on the connection stop in Shanghai. Took 6 days to get it to me."
缺點： "The ground staff at ICN is not polite. We asked them whether we can load more bag before we headed to downtown to go shopping. After we came back to get the boarding pass, we were refused to check more bag under our baggage allowance"
優點： "The crew on board were very kind"
缺點： "It has been very difficult to get the boarding pass because my passport number was not registered in the computer of China Eastern !!! When I booked on line I never had the opportunity to insert my passports number !!"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Low cost"
缺點： "Luggage was not checked in all the way to final destination, need to go thru immigration procees just to pick up the luggage and rechecked in at Pudong Airport, Shanghai, with virtually no one from the airline to help on how to go thru the process. Very frustrating!"
缺點： "No customer service. Their answer is that is not our problem. Call the 24 hr line which has no people to talk to. I had no assistance. They only care about their rules and don't give a dam about the tourist in trouble in a foreign country. I will never flight this airline again or recommend it."
缺點： "We can’t use our phones for listening music By 14 hrs and I pay WiFi"
缺點： "Lacked flavor... quantity was great"
優點： "CE has B777 to/from JFK which are up to date and comfortable. The biz class is similar to all others, lie flat and more than enough entertainment. The flight attendants are fantastic, always willing to do what ever they can."
缺點： "Often you must deplane/board from the tarmac on connecting flights in PVG. Of course only an issue during in climate weather or if you have difficulty with steps. They are building another terminal so hopefully in a year or so all flights can board form the terminal."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Movies are updated"
缺點： "Wifi doesn't work. Rude crew, doesn't have manners. Lack movies. no choices since they run out."
優點： "Our flight was just fine. The food was about what you'd expect on an airplane, the crew was friendly and helpful. I was surprised that we couldn't even turn our phones on during the flight, although this makes sense to me. Unfortunately, I had loaded up all my books on my phone and not my tablet. Overall, about what you'd expect and not deserving of the negative reviews I've seen."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "Checking in for this flight with hundreds of passengers was handled by only 3 China Eastern counters, and these counters weren't even open until about 2 hours before departure, which was barely enough to allow for the 80-minute check-in and the security/immigration screenings afterward. The fight itself was all right, but China Eastern needs much more efficiency on the ground."
優點： "We got snack and drink for a short flight with big smiles"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "On time departure"
優點： "Direct flight from San Francisco to Qingdao"
缺點： "Airplane food was bad, entertainment options were limited"
優點： "Nothing everything is bad"
缺點： "Bad service poor food not even give you a beer"
優點： "The seats were roomy for economy class."
缺點： "The time delay, they fed us our meal before lift off because we were sitting on the plane for hours."
優點： "The price"
缺點： "The staff was pushy. Wouldn't allow cell phones even to listen to music in airplane mode. Replayed safety video 20 times in different languages until you had a headache. Blasted weird music while landing and taking off. Plane was dirty even for airplane standards. Other passengers smelled. Flight was delayed. Food was awful. Website doesn't work for anything including checking in."
優點： "I bought this business class ticket because it was ~$300 cheaper and had a long layover in Shanghai allowing me to visit friends. Boarding process could have been more orderly, but normal chaos for an Asian flight. Seat itself was fine though certainly not the level of comfort you'd find in other airlines that I wouldn't consider to be luxury airlines. Think Delta vs. Emirates. On this spectrum, China Eastern keeps company with Southwest or Spirit except I don't think these airlines have upper cabins. The food was inedible; attendants did not come through with snacks in between and I basically subsisted on a beer diet and what snacks I Had in my carry-on from previous flights. All the movies had the English scrubbed which meant I could watch only if I wanted to watch a silent movie and read English subtitles as if it were the 20s. Cabin and crew were perfectly nice and I don't fault them for the airline's inadequacies."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "My flight from Shanghai to Qingdao on Dec 19 was cancelled, but the Vayma refuted to give me refund. I am very upset about that."
優點： "a short flight and a lot of food!"
缺點： "we were in the plane at the gate for almost 2 hours before moving! this might not have been China Eastern fault, but the rush hour at Shanghai. Couldn't they have planned for this ahead of time?"
優點： "Worst flight I've ever been on :(. Not only did they lose my bag, they were incredibly rude on and off the flight"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
缺點： "Small space in economy"
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
優點： "The seats on business were comfy, the service excellent, the movie selection was fair to poor, the food was also fair to good largely because they served a heavy lunch rather than a light breakfast."
缺點： "The food and movie selection."
優點： "Very frustrated experience. Air China, air Canada, budget air, all push responsibilities away. Budget air got my name wrong, too, which would have caused me to not be able to get on the original flight from China anyways."
缺點： "Still I have not been able to get someone to fix my problem for me although I was promised that I could postpone my return flight by one day because of the delay at Victoria airport. Ended up having to buy a return ticket by myself."
優點： "The seats were super uncomfortable lame service"
缺點： "Everything bad hygiene dirty seats and airplane"
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
優點： "Service was good! Thank you!"
缺點： "I may miss the morning sandwich. It would be good to have more water and more coffee. :)) it would be better if the magazine could be more interesting."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
優點： "Everything smooth and comfortable"
缺點： "The in flight entertainment system was very limited and of no interest"
缺點： "Food was subpar. The entertainment devices did not work."
優點： "Boarding was easy and the crew were wonderful."
缺點： "Entertainment was weak. Food was horrible."
優點： "Staff extremely courteous and helpful."
缺點： "Wanted vegetarian food - not available. Terrible food in economy. Ugh."
優點： "Service was great"
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
缺點： "minimal legroom"
優點： "But very very far experience from Emirates or Qatar air to this part of the world."
缺點： "The veggie/vegan options were inedible overcooked plain veggies and an unflavored carbohydrate - thank god we brought some food. No entertainment system and the plane was definitely a decommissioned 757 from a 1990s 757."
缺點： "So bad customer service"
優點： "Pleasant, uneventful, and meal service."
缺點： "No individual entertainment, but comfortable seating. Good trade off."
缺點： "Luggage did not get on the same plane as me from Beijin to Seoul so I was without my luggage for a day. Received no apology from the airline."
優點： "Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin."
優點： "The price!"
缺點： "The food was ok ok"
優點： "I was injured so they accommodated me with a window seat."
缺點： "4 hours late. Bussed us to gate. Air china is hard to contact."
缺點： "The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice."
缺點： "Food was not good. Small portion."
優點： "Overall an ok flight."
缺點： "We did not depart on time."
缺點： "Long time of waiting"
缺點： "The seats were very close together so when the person in front of you reclined back, it was very uncomfortable."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "The flight and service itself was good and the flight attendents were very kind and orderly for having to care for so many people"
缺點： "The touch screen didnt work on my chair and when i reached my final destination the airline said they have lost my luggage and are trying to find it. That was three days ago"
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "The price was right, the service was decent."
缺點： "Maybe Im picky but the food was only just OK and the entertainment system seemed a bit dated compared to other airlines. No charging ports available."
優點： "Food was okay"
缺點： "Seats are uncomfortable, the entertainment screen is very laggy and unresponsive. The options were VERY poor and very few."
缺點： "Delayed for 2.5 hours."
優點： "I like Eva air better. This was ok, but Eva keeps the bathroom in tip top shape. Air China doesn't seem to keep cleaning the restroom throughout the flight. They seem to run late too which is fine because customs in beijing is slow. Plenty of food, no complaints there."
優點： "The flight was smooth"
缺點： "The God was meh I would have enjoyed more authentic Chinese food but it was hot so that's a positive"
優點： "For $250 less than Cathay and China Southern, the price was very good. Nothing fancy but it got the job done reasonably. There were about 40 empty seats. I was on the window seat. There was a lady on the isle seat. The middle seat was empty so it gave us some room to stretch. Food was basic but was sufficient. Wine for dinner but not breakfast. Restroom was spacious and clean. Landing was perfect. Luggage went to carousel before I got there. Very fast. Very good value."
缺點： "There were a few passengers in a tour group constantly broadcast their conversations to the entire cabinet. Maybe they were very excited about the trip but they did not have to wake up other people and ruin their moods. This is probably not the airline's fault but it went to the overall experiences."
優點： "I've read a lot of bad reviews of Air China. All my flights with them were excellent overall. They provided me with free transit hotels for over night layovers. The staff was friendly and courteous. The food is what you expect from any airline, mediocre. They offered a variety of multilingual movies, which I haven't seen with other airlines."
缺點： "Food could be better, but so could every airline's."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
優點： "They accommodated to my vegetarian diet"
缺點： "I missed my connecting flight because of late landing"
缺點： "30 min to boarding time they changed the gate from E25 to E 57. They have around 250 people jammed into small space, where we had to board a bus to the tarmac and board the aircraft using the stairs carrying our carry ons. At the boarding gate the personnal were mainly giving out instructions in Chinese and people like us had no clue what was happening. There were two lines formed for passengers to check in, when I got to the front of the line the lady said I had to go to the other line as the line I was in was for business class and First class. This is to board the bus to take you to the aircarft. Again there was no clear announcements saying which line was which!!!"
優點： "Seats were large and crew was nice"
優點： "Crew was a bit nicer."
缺點： "China security was ridiculous but cant necessarily blame the airline. Bought water in the airport past security but was made to throw it out in a secondary check at the gate. Food was awful"
優點： "Beautiful and helpful staffs"
缺點： "Their English level too low"
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "I liked the staff on the board."
缺點： "The aircraft looked old."
優點： "787-9 cool windows"
缺點： "The food for premium was gross and nothing different than economy. The staff was horrible and were non existent the whole flight. Seats in premium felt the same as economy."
缺點： "2 hour + delay on a Friday afternoon. 4 consecutive flights , all late. Best was 30 mins late, last two over 2 hours. Flight attendants stiff, no sense of having any kind of fun. They probably have to work all the extra hours this airline tags on to their shifts from being late, for free. Food is marginal at best. Cheap flight and you get what you pay for. I Have to agree with the guy next to me said, never will fly China airlines again."
優點： "On time. Good service."
優點： "Good food. Good drinks. Kind staff."
缺點： "Poorly designed entertainment equipment. Low quality video. Broken sound. Highly disorganized boarding. No entertainment or electronics at takeoff and landing. Did not carry enough customs/border documents for all the passengers."
優點： "The service of the people"
缺點： "They didnt gave a menu to choose the food"
每天清潔，並在 台北飛往 濟南的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 濟南的機上會提供口罩
從 台北飛往 濟南的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 濟南的彈性機票