每天清潔，並在 台北市飛往 法國的機艙內安裝HEPA高效濾網
優點： "Always excellent Japanese service."
缺點： "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
優點： "ANA flights are always well run and good enough."
缺點： "Their iphone applications could be smoother and more functional."
優點： "Crew was amazing.Premium economy seats were superb. Food was also good."
優點： "Cleanliness, spacious legroom"
缺點： "Serve coffee more"
缺點： "Cabin to hot"
優點： "Their friendliness And care for the passengers"
缺點： "i can not think of anything."
優點： "All crew are so kind.Great services."
缺點： "Old man next to me couldn’t keep his arm on his side."
缺點： "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
優點： "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
優點： "Comfortable seat space and food is great"
優點： "Great service"
缺點： "A bit warm"
優點： "The food, choices of entertainment, and the crew"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
缺點： "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
優點： "The service and attention of the ANA flight attendants seemed genuine."
優點： "Flight was ok"
缺點： "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"
優點： "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
缺點： "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
優點： "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
缺點： "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
缺點： "Food was not good, seats not comfy"
缺點： "airline is unprofessional the whole trip was canceled"
優點： "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
缺點： "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."
優點： "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
缺點： "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
優點： "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."
優點： "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
缺點： "The entertaiment film needs more variety..."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "The crew is awesome and food is quite good"
缺點： "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
優點： "Service was great."
缺點： "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
優點： "Enough room for relax, I love this one"
缺點： "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
優點： "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
優點： "Food was excellent. Very polite and helpful staff. Clean restrooms."
缺點： "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
缺點： "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
優點： "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
優點： "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
缺點： "Delayed flight an hour and a half"
優點： "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
缺點： "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
優點： "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
缺點： "Nothing, really."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
缺點： "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
優點： "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
缺點： "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
優點： "Japanese quality is good quality"
缺點： "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
優點： "Cabin crew provided great service!"
優點： "The service crew are excellent and very polite. Definitely like the new window feature."
缺點： "VGML food was not good. Needs significant changes"
缺點： "More food variety"
優點： "Crew very helpful. Seat was very good, food excellent."
缺點： "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
優點： "The service was excellent"
缺點： "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
優點： "They were very generous with food and drinks. It was a pleasant flight."
缺點： "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
優點： "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
優點： "Crew will do anything to help"
缺點： "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
缺點： "I recomended yo my friend"
優點： "All crew members are very friendly and helpful, good service."
缺點： "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
優點： "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
缺點： "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
優點： "I like everything in Singapore airlines"
優點： "Crew was very courteous, went above and beyond."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
缺點： "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
優點： "Excellent service, made a very long flight very pleasant and enjoyable."
優點： "Very comfortable. best airline I flew on overall and was first time ."
缺點： "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
優點： "Great service always smiling, flight on time, overall a great way to fly."
優點： "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
優點： "Quick boarding. Great entertainment system Good staff"
缺點： "Not comfortable seats"
優點： "My neighbor"
缺點： "Fight war delayed and we got a security check upon arrival"
缺點： "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
優點： "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
缺點： "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
優點： "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
優點： "Services, the Care and the Concern!"
優點： "Most everything"
缺點： "Crying babies made it tough to sleep the whole flight"
缺點： "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
缺點： "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
優點： "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
缺點： ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
優點： "The food is very good in economy. Large screen tv gor movies and games."
缺點： "all was good, nothing bad"
缺點： "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
優點： "Service is the best among the airlines I’ve ever taken"
缺點： "Never ever get free upgrade"
優點： "Finally an airline that loads from the back to the front. Makes sense to me"
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
缺點： "one of the oldest planes i ever used"
優點： "crew was very polite and cheerful."
優點： "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
優點： "Great service always"
優點： "Crew was overall friendly"
缺點： "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
缺點： "All good"
優點： "Crew, plane, punctuality"
優點： "Safety, Friendlyness, Seats, Entertainment"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Vegeterian breakfast was good thou ."
缺點： "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
優點： "Great price"
缺點： "Food is not good"
優點： "Professionalism and friendliness of crew"
缺點： "Seat not great for my length even though it was business class"
優點： "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
缺點： "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
優點： "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
優點： "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
缺點： "Everything was perfect"
缺點： "Good as expected"
缺點： "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "More movies."
缺點： "More movies."
缺點： "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
缺點： "Better foods and drinks"
優點： "Seat is very comfortable..."
優點： "Crews are excellent"
缺點： "More legroom"
優點： "Being able to check bags and get boarding pass at Taipei Main station prior to boarding MRT (similar to Hong Kong) is a very useful convenience. EVA staff there were extremely pleasant and helpful."
優點： "attentive staff"
缺點： "they destroyed my suitcase"
優點： "Some were so nice with smiles all time"
缺點： "Some looked so cold that even wanna get you a tea and forget about it."
缺點： "No comment"
缺點： "Incredibly slow wifi"
缺點： "Comfort, I need to get to where I can fly first class"
優點： "On time"
缺點： "All was ok"
優點： "Excellent staff!"
優點： "Comfort, crew, food"
缺點： "Choice of movies somewhat limited (in English)"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Departure and arrival time"
缺點： "I didn’t like the last meal that they served. It’s fish fillet with tomato sauce and no other option."
優點： "I slept all the way"
缺點： "Delay for 1 and half hour"
缺點： "Some people not make a line"
缺點： "Could use salt and pepper, it was not offered."
缺點： "Smaller seat now with emergency seat"
缺點： "Serving are very poorly"
優點： "Complimentary upgrade based on being star Alliance gold. Thank you"
優點： "same comments as the Toronto to Taipei sector...."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Staff was very helpful. They went above and beyond."
優點： "Everything Hello Kitty."
缺點： "Ugly uniform."
優點： "Staff was extremely attentive and friendly"
缺點： "No complaints"
優點： "Western airlines, especially U.S arlines should learn from these folks a thing or two about costumer care. Great job, Eva!"
缺點： "The 6 hours layover."
優點： "Had reclineable seat... Was able to sleep. ..."
缺點： "No complaints. ..."
優點： "On time"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Food is amazing, planes are good."
缺點： "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Nice service and excellent staff will recommend Emirates airline to everybody"
缺點： "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
優點： "I really appreciated the upgrade"
優點： "cheuk in 快！吾使等太耐！"
優點： "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
缺點： "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
缺點： "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
優點： "On point"
缺點： "Keep doing the good work"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "The crew"
缺點： "The chicken option dish was overdone."
優點： "The entertainment system is good"
缺點： "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
優點： "I loved the entertainment choices and the food wasn’t bad"
缺點： "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."
優點： "the crew are nice"
缺點： "food limited selection"
優點： "Nothing ."
缺點： "I started my journey from JFK with Emirates and before booking ticket I checked with customer care representative regarding the baggage allowance and I was told that I am allowed to carry up to 55 inch . I just carried 43 inch tv weighing 19lbs and one check-in baggage weighing 21kgs and they made me pay 175$ saying that tv size is not in allowed limitations. I have also filed complaint but didn’t get any response so far . Last year my husband carried 55 inch with ethihad from same airport JFK and was not charged single penny. so I can say there is no airport restriction as well."
優點： "Movie choice"
缺點： "Noise, attitude, boardinv"
缺點： "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
優點： "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
缺點： "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
缺點： "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
優點： "I always prefer this airline to so many others. It’s definitely more organized, good selection of movies, more leg room for a long flight which is great. The food was mediocre"
缺點： "Movies Leg room Breakfast"
優點： "Great service! While first time, I had a great experience."
優點： "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
缺點： "Codebase flights and no one looking as us as customers."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "I didn't get hotel and the staff in the airport were too strict and mean"
優點： "Food and entertainment and punctuality"
缺點： "Quite a long wait to disembark"
優點： "A380 is spacious"
缺點： "my tablet was not flat"
缺點： "Maria was very rude and not pleasant."
優點： "My mother was the passenger Emirates & was her first experience flying alone, but having airline assistance. She marveled at their service & at every consideration to make flying alone as a senior seamless & worry-free. She was so happy of their thoughtfulness for carrying her luggage, driving her wheelchair, checking in for her w/her passport & picking up her luggage at the baggage round, that she tipped him $20. She made us sure that she would LOVE to fly alone back home again to the PH without us as long as she has airline assistance. A hint for us! She also liked how there was more foot room for economy seats than in Delta & EvaAir for this long trip & it helped her stretch her legs, as well as, the little Emirates pocket bag they give w/ear plugs & a eye mask with socks."
缺點： "She says that on her way to MNL from JFK (with the 1 stop at Dubai) the food was delicious. However on the way back home from MNL to JFK, the food was not good & she just slept all the way through."
缺點： "The boarding process could be more organized and more smoothly."
缺點： "Thy did not hv service on demand in First Class. So had lunch at 10.30 am"
優點： "Twice on this nearly 8-hour flight attendants passed through the cabin with hot cloths to clean face and hands. Very refreshing! Good food."
缺點： "This is not about the plane or the airline; rather the airport in Dubai: build better restroom facilities for your female passengers! Near gate 29 is a women's restroom with just 2 toilet stalls and one sink! Wholly inadequate for the 3-4 gates it serves."
優點： "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
缺點： "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
優點： "Staff Seats Food Cleanliness Good destinations"
缺點： "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
優點： "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
缺點： "There were maybe too many announcements made throughout the flight."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Late departure but kept informed. Food good."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Comfortable seats in Premium Economy."
缺點： "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Flight was excellent except for my knees hurt. Not d airline fault."
缺點： "If i was able to get the seat w/ more legroom."
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
缺點： "The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation."
優點： "Friendly staff and very accomodating"
缺點： "Did not enjoy the food choice, tv needed repairs"
缺點： "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "The upgraded seat to business class."
缺點： "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
缺點： "The crew service very lack"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Little more leg room! A good flight overall"
缺點： "Flying time too long!"
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "Amazing ground staff that was quick and experienced. Great choice of airport lounges. Newer plane."
缺點： "Food was very disgusting and plane was not properly cleaned."
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
缺點： "My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too"
優點： "The flight attendants were professional and attentive."
優點： "Great service from flight attendants."
優點： "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
缺點： "Need healthy food: less salt, whole wheat bread, more vegi."
優點： "Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific."
缺點： "Nothing. Everything was great."
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
缺點： "A white hair found inside the main course. The crew return it back to you."
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "On time"
缺點： "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"
優點： "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
缺點： "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
每天清潔，並在 台北市飛往 法國的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 法國的機上會提供口罩
從 台北市飛往 法國的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 法國的彈性機票