每天清潔，並在 台北市飛往 河內的機艙內安裝HEPA高效濾網
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
缺點： "Good everything"
優點： "Always good service"
缺點： "No fruits on long flight, not like other airlines"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Crew was very friendly."
缺點： "There is just no room to move in those seats. We were packed in like sardines."
缺點： "I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again"
優點： "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
缺點： "Answered above. The seats looked bigger and better but the equipment looks tired."
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Could have a better"
優點： "The flight was 40 minutes faster than expected"
缺點： "The economy seating in this airline are trash"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
優點： "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Frigid cold"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fly China airlines you won't be sorry"
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
缺點： "I dont eat pork and both meals have pork in it."
缺點： "Curry chicken noodles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
優點： "Professional staff"
優點： "Very accommodating."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "Very disappointing because we didn't get our luggage up to now"
優點： "nice checkin staff"
缺點： "the food was boring"
缺點： "Onboarding time"
優點： "Food and crew"
缺點： "Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines"
優點： "Reasonable price and not complicated"
缺點： "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
優點： "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
優點： "crew were friendly and professional, food was not too bad for aeroplane food."
缺點： "In-flight entertainment"
缺點： "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
優點： "Food was the only good part"
缺點： "The crew was rude, no blankets, no entertainment. Overall was not good"
缺點： "Slow check-in not very comfortable seats and food was awful."
優點： "The flights left and arrived on time."
缺點： "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
優點： "The crew was very nice."
缺點： "There were passengers clapping through the whole flight."
優點： "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"
優點： "Only 15 minutes late, could have been worse"
缺點： "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
優點： "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
缺點： "Better info on what the flight number is. More info that is airport specific."
優點： "Boarding was quick and Flight was Smooth"
缺點： "Food basic,Crew not so friendly.Flight left 15 minutes late."
優點： "The crew were great."
缺點： "Not much entertainment available."
優點： "Boarding by rows - great!"
缺點： "The choice of English language films were limited. I did not enjoy the food too much"
缺點： "Was ok"
缺點： "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
優點： "Food. Food is Life"
優點： "Excellent staff"
缺點： "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
缺點： "Hygiene of local passengers"
缺點： "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
優點： "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
缺點： "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
優點： "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
缺點： "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
缺點： "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
缺點： "Entertainment system wasn't switched on immediately after take off and safety demos"
優點： "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
缺點： "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
優點： "The crew was very attentive and nice"
缺點： "The seats are very close together. It's hard to get comfortable"
優點： "Great service"
缺點： "plane a little old"
優點： "Priority boarding for pregnant passengers, leggy and clean"
缺點： "No personal service, meaning have to fill out the same waiver of liability every time we fly, even if flights are just a few days apart."
優點： "Provided food for only a 3 hour flight"
缺點： "Boarding was a bit slow (still arrived on time)"
優點： "Everything was good honestly"
優點： "On time, smooth flight"
缺點： "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
優點： "Great experience. Everyone very helpful."
優點： "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
缺點： "Nothing to dislike about this flight"
缺點： "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
優點： "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
缺點： "The seats and the food."
缺點： "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
缺點： "Got stuck on the runway for a while"
優點： "Everything was great in the flight. It felt fantastic to be treated like a princess."
優點： "On time."
缺點： "No entertainment was provided."
優點： "Kind staff"
優點： "The female flight attendants were great. For some reason the male flight attendants had a sour face all the time and were unfriendly. Entertainment and comfort were good. Plenty of selections and decent leg room."
缺點： "Boarding could have been more organized, but I think half of the fault belongs to Hong Kong Airport. The boarding in LAX and Bangkok were good. The food was extremely low quality (fatty, muscle, tendon, skin, bone chips in the "meat"). Bad food, even for plane food."
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
優點： "Crew is not happy"
缺點： "Be on time but if not help reroute Broke wheels on luggage"
優點： "Surprised, better than expected in everything"
缺點： "I'm satisfied"
優點： "The crew was amazing."
缺點： "The food was terrible and It was all soggy, tasteless, and disappointing."
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Priority luggage pick up"
缺點： "Additional food options"
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
優點： "stable flight"
缺點： "over 1hr delay before take off"
優點： "The plane was clean and the staff were very friendly! We were even a little bit early."
優點： "Crew were friendly and helpful"
缺點： "The bun-with-meat was terrible."
缺點： "I could have paid attention to the warning to make sure that my name appears EXACTLY as it does on my passport. I was not able to board because the ticket name and the passport name didn’t match exactly."
優點： "Great service, competitive price, comfortable seats and cabin, nice lounge in HK"
缺點： "Lounge in SFO and Shanghai was shared with other airlines and a bit crowded. Food is not as impressive as in the business class on some other airlines - even the food in HK airport lounge is not that impressive - neither the varieties nor the taste"
優點： "Very friendly staff, comfortable seats (didn't feel as small as others), awesome entertainment system!"
缺點： "Enhance the choice of movies/entertainment"
缺點： "can't online check in,3 persons seat separated"
優點： "Cheap ticket"
缺點： "Flight delayed 7 hrs. We missed our flight to S Korea and also prior hotel reservation. The airline offered $15 food credit! It is the worst experience ever! Don’t settle with cheap tickets because you will pay much more than that!!!"
優點： "They have big leg room and the service is good before broading"
缺點： "But on the plane. Food is totally terrible The service on the plane is 2 stars because they cannot speak English well. And rude on the plane"
優點： "The flight was on time and everything went smoothly."
缺點： "The seats were not very comfortable."
優點： "Friendly staff"
缺點： "No food or drinks for sale in flight"
優點： "They gave us a meal. Hkg to tpe"
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
優點： "Comfortable, nice. Employees warm"
缺點： "They lost my luggage and the flight was delayed. Too many stuardesses on the plane."
優點： "On time take off and landed earlier than scheduled"
缺點： "Poor ventilation"
缺點： "I did not get my luggage"
缺點： "Baggage delay"
優點： "Friendly staff. Nice new aircraft. Good entertainment options. Large space for luggage. Good food"
缺點： "No complaints."
缺點： "Just fly is a horrible company that charged me 1000$ for a 480$ ticket Never ever ever use just fly they are criminals"
優點： "The return flight HK-Vancouver was on the slightly smaller and older Airbus 330 which had no chargers, no in-flight entertainment screen. We received iPad movie screens which were ok. Coach seats were too close compared to those on the LA-HK Airbus big boys (Airbus 350 9 abreast). Bonus negative was my seat was broken and wouldn't recline and there was a metal box underneath the seat in front of me so leg room was restrictive and I'm 6 feet tall. Shoulda sprung for Business Class. As for food, first meal was rice, kimchee, and a tiny bit of pork and veggies which was ok. Snack was pizza bread, really hard to eat/runny and served with no napkin. Breakfast was runny scrambled eggs, beans, and a cooked cherry tomato and single stalk of broccoli. Staff was polite. Worse yet was the Sunday morning line at Vancouver customs: at least 2500-3000 people from several flights and 4 (YOU READ THAT RIGHT: FOUR) customs agents! Took 2 hours and change to get through. Coming to the US through this airport I had to leave security, ticket for Portland leg, recheck my bag, go through security AGAIN, and GO THROUGH CUSTOMS TO THE US. DO NOT TAKE THIS FLIGHT THROUGH VANCOUVER TO TRAVEL BACK TO THE STATES! Worst international travel experience of my life, bar none."
缺點： "See previous comments."
缺點： "All well"
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "30 mins early arrived..."
缺點： "Delay in boarding. Delay in arriving at the gate (traffic) then delay in getting the off bay to disembark. Crazy"
優點： "Service was excellent"
優點： "The breakfast was excellent and the staff polite and caring! Free movie a great bonus and free headphones!"
優點： "Everything was good and the people were all very good and professional!"
缺點： "Waiting on the tarmac and the delaying of our exit. I do not think that it had anything to do with the crew! More on the airports side!"
優點： "Had to sit for an hour in the flight waiting for it to take off. It's not the airline's fault for the flight delay but they were very helpful to get me rushed to the next connecting flight. My luggage could not make it though and needed to wait for 2 days before they deliver to me."
缺點： "It is not the airline's fault about the delay but I have to say there are quite a lot of delays this year probably due to HKG's new air traffic control system. The delaying problem of flights from HK persists and is damaging HKG's reputation as one of the world's best international airport. What a shame."
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
優點： "Clean and new and comfortable. Great staff and service. No rudeness Fromm flight attendants like US and Canadian airlines"
缺點： "No entertainment on flight. It would be better if we could have watched movies."
缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."
優點： "Punctuality, service, clean and pleasant"
缺點： "Unexpectedly had to check bag because of weight; no charge though so not a big deal. Confusing self-check-in kiosks at airport in Taiwan, but also not a big problem."
優點： "Good landing by Hong Kong airlines"
缺點： "It was freezing inside the cab; you cab see the fog condensing from the humid air."
缺點： "Need improvements"
優點： "Free space"
優點： "On time"
缺點： "Boarding, crew, food"
優點： "New plane and non stop from Manila"
缺點： "It was great."
優點： "Amazing crew at Philippine Airlines"
缺點： "Boarding was a pain"
優點： "More organized boarding via buses"
缺點： "flight was delayed by 1hr 13mins."
優點： "Time management"
缺點： "More information about the terminals"
優點： "the crew were amazing, flight was smooth & fast"
缺點： "Need more leg room"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
缺點： "Manila airport"
優點： "Good check in and inflight crew service and attitude."
缺點： "Poor IFE (overhead LCD screens too small and no headsets provided for sound), seat quality/pitch, no wifi, poor snack quality/type (barely edible choco cupcake)"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
優點： "The seats are cramped. Need more leg room"
缺點： "It only there is somewhere I could rest my foot, then it would have been an enjoyable flight."
優點： "They are all polite!"
缺點： "Need to improve food selection."
優點： "Sit is average small"
缺點： "Food was terrible, need to improve for the food quality"
缺點： "The business seat was very uncomfortable"
優點： "Nice flight attendant. Alcohol included."
缺點： "Snack choices. More tea and coffee"
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
優點： "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
缺點： "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
優點： "All good. New plane, pleasant staff, on timr"
優點： "Flight was pretty smooth.. takeoffs and landing was great.."
缺點： "Crew was not trained in customer service enough.. they where walking and serving at different times..most of the times you can see them bumping at each other.."
優點： "Great crew - polite, friendly and helpful. Excellent service. Good selection of wine. Special meals can be arranged in advance."
缺點： "Delayed 20 minutes due to Manila airport congestion."
優點： "No delays.....yay!!!!!"
缺點： "Food needs improvement...no fruits. Though the flight was somewhat full, I got good seating, BUT my friend who was also traveling with her husband got a seat one over from the middle exit. Her husband is over 6' tall. The attendant would NOT allow him to move by the window where there was LOTS of leg room because that seat cost more. No one sat there the entire flight. Ridiculous to not allow a small change."
優點： "Boarding was quick and efficient."
缺點： "The seats were uncomfortable and small. My knees were in the seat in front of me the entire thing. I was in a middle seat and was elbowed by the guests on either side of me. Luckily, they were nice. The flight attendants were really unorganized during meal service. Some people had no drink until after their meal. The food was average. They played Infinity Wars, which was cool, but you had to watch as people get in get up and move around."
優點： "Take off and landing on time."
缺點： "Very cramped...par for the course."
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "American carriers should take note and work to improve passenger comfort and experience."
缺點： "A better entertainment system would be nice."
優點： "Cabin temperature was good. Staff were excellent!"
缺點： "Landing was rough. Flight delayed for 20mins!"
優點： "Flew from Manila to Toronto using Philippine Airlines it was a 15 hour flight. Overall went great. You can even have whisky for free."
缺點： "The boarding was delayed and then when we got on the plane, take off was delayed and we just stood on the tarmac for around 30 minutes."
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
優點： "Boarding was organized. Food was excellent. A couple of complaints from fellow passengers were handled very professionally by crews. Leg room was not an issue for me as I am an average Asian height but for medical purposes - there should be a policy for them to separate sick-looking passengers from older passengers and children."
缺點： "Seat covers were musty and smells old - they need to change those! Flight got delayed for almost one hour while trying to dock because there was no assigned hangar station for the plane! How can an international airline company allow themselves to be treated like that? The crew looked overworked - what are these airline companies doing to these young professionals - treat them like slaves? I'm not surprised - that's the Philippines companies ways - pay them just enough so they can come back the next time to work."
優點： "Everything was on time and quick all"
缺點： "All went well"
優點： "Price.... $138 USD from HK to Manila at the last minute is fantastic. Also, very helpful ticket counter moved my flight to an earlier one than originally booked, at no extra charge."
優點： "Attendance was excellent"
缺點： "None to complain to"
優點： "the crew very accomodating.helpful,"
優點： "The airport exclusive for PAL, smooth landing."
缺點： "The leg room was too tight , the seats look dirty and old. They run out of choice of food, so they keep on apologizing that you don’t have a choice. But take what ever they have."
優點： "organized departure / arrival aircraft cleanliness pleasant staff great food & entertainment / free alcohol great leg room"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
優點： "The ipad loaded with movies and magazines"
缺點： "The food needs improvement"
優點： "The shuttle from terminals 3 to 2 could have been more organized. The sign says they leave every half hour, but they were waiting for 2 more passengers to arrive which made the wait almost an hour. Our flight was scheduled to board at 9:15 and they weren’t going to depart the shuttle until 9. We we’re panicked because we still needed to go through customs. They ended up leaving earlier after we talked to the reps for a bit. We made our fight but wow that was stressful."
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
優點： "For a short trip of almost two hours going to and from Taipei, I did not expect to receive such accomodating treatment from PAL. Crews are efficient and helpful."
優點： "Comfortable seat."
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
每天清潔，並在 台北市飛往 河內的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 河內的機上會提供口罩
從 台北市飛往 河內的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 河內的彈性機票