每天清潔，並在 台北市飛往 歐洲的機艙內安裝HEPA高效濾網
長榮航空, 中華航空和歐羅巴航空都已經豁免了從台北市 到歐洲的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "Amazing staff and service!"
優點： "Great seating"
缺點： "Free internet in long flights"
缺點： "Nothing comment."
缺點： "Flat beds on second flight"
優點： "SQ always the best service"
優點： "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
缺點： "Nothing Better than average flight"
優點： "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
缺點： "Change the food menu, boring with the same menu"
優點： "The crew, their professionalism and wide variety of entertainment."
缺點： "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
缺點： "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
缺點： "My moslem meal selection wasn’t provided onboard"
優點： "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
缺點： "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
優點： "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
缺點： "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
優點： "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
缺點： "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
優點： "Singapore airline is amazing, great service and quality entertainment."
優點： "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
優點： "Flight time"
優點： "Great service and very very comfy"
優點： "Food, service"
優點： "The flight attendants were nice, attentive and joyful!"
缺點： "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
優點： "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
缺點： "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
缺點： "the food was mediocre at best - had to ask for water couple of times"
優點： "Excellent crew"
缺點： "My seat was very hard"
缺點： "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
缺點： "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
優點： "Very good service."
優點： "I was inpressed"
缺點： "Inflight entertainment wasn't as extensive as in previous years."
優點： "The serivce was amazing. Also it was clean and the food was great."
優點： "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
缺點： "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
優點： "Excellent crew services"
缺點： "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
優點： "Food was ok"
缺點： "Entertainment system are old age and poor quality TFT screen"
優點： "Service was nice."
缺點： "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
優點： "Food was delicious!"
優點： "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
缺點： "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
優點： "Love the service at Singapore Air. Very attentive and accommodating."
缺點： "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
優點： "Good reliable SQ service"
缺點： "I got the seat with communications box on the floor under the seat in front... no foot room :-("
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Good service and entertainment."
缺點： "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
優點： "Great service, great experience."
缺點： "I liked it all."
優點： "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
缺點： "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
優點： "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
優點： "the service on the flight was the best I can ever recall having."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Food is amazing, planes are good."
缺點： "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Nice service and excellent staff will recommend Emirates airline to everybody"
缺點： "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
優點： "I really appreciated the upgrade"
優點： "cheuk in 快！吾使等太耐！"
優點： "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
缺點： "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
缺點： "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
優點： "On point"
缺點： "Keep doing the good work"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "The crew"
缺點： "The chicken option dish was overdone."
優點： "The entertainment system is good"
缺點： "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
優點： "I loved the entertainment choices and the food wasn’t bad"
缺點： "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."
優點： "the crew are nice"
缺點： "food limited selection"
優點： "Nothing ."
缺點： "I started my journey from JFK with Emirates and before booking ticket I checked with customer care representative regarding the baggage allowance and I was told that I am allowed to carry up to 55 inch . I just carried 43 inch tv weighing 19lbs and one check-in baggage weighing 21kgs and they made me pay 175$ saying that tv size is not in allowed limitations. I have also filed complaint but didn’t get any response so far . Last year my husband carried 55 inch with ethihad from same airport JFK and was not charged single penny. so I can say there is no airport restriction as well."
優點： "Movie choice"
缺點： "Noise, attitude, boardinv"
缺點： "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
優點： "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
缺點： "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
缺點： "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
優點： "I always prefer this airline to so many others. It’s definitely more organized, good selection of movies, more leg room for a long flight which is great. The food was mediocre"
缺點： "Movies Leg room Breakfast"
優點： "Great service! While first time, I had a great experience."
優點： "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
缺點： "Codebase flights and no one looking as us as customers."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "I didn't get hotel and the staff in the airport were too strict and mean"
優點： "Food and entertainment and punctuality"
缺點： "Quite a long wait to disembark"
優點： "A380 is spacious"
缺點： "my tablet was not flat"
缺點： "Maria was very rude and not pleasant."
優點： "My mother was the passenger Emirates & was her first experience flying alone, but having airline assistance. She marveled at their service & at every consideration to make flying alone as a senior seamless & worry-free. She was so happy of their thoughtfulness for carrying her luggage, driving her wheelchair, checking in for her w/her passport & picking up her luggage at the baggage round, that she tipped him $20. She made us sure that she would LOVE to fly alone back home again to the PH without us as long as she has airline assistance. A hint for us! She also liked how there was more foot room for economy seats than in Delta & EvaAir for this long trip & it helped her stretch her legs, as well as, the little Emirates pocket bag they give w/ear plugs & a eye mask with socks."
缺點： "She says that on her way to MNL from JFK (with the 1 stop at Dubai) the food was delicious. However on the way back home from MNL to JFK, the food was not good & she just slept all the way through."
缺點： "The boarding process could be more organized and more smoothly."
缺點： "Thy did not hv service on demand in First Class. So had lunch at 10.30 am"
優點： "Twice on this nearly 8-hour flight attendants passed through the cabin with hot cloths to clean face and hands. Very refreshing! Good food."
缺點： "This is not about the plane or the airline; rather the airport in Dubai: build better restroom facilities for your female passengers! Near gate 29 is a women's restroom with just 2 toilet stalls and one sink! Wholly inadequate for the 3-4 gates it serves."
優點： "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
缺點： "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
優點： "Staff Seats Food Cleanliness Good destinations"
缺點： "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
優點： "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
缺點： "There were maybe too many announcements made throughout the flight."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Food was great, service was also amazing."
缺點： "The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable"
缺點： "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."
優點： "For me everything was good"
優點： "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
缺點： "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"
優點： "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
缺點： "Limited meal options for someone with food allergies."
優點： "Not like other airlines, they allowed passengers to move to better yet empty seats. Great service, so many thing handed out free (where others charge) Entertainment system is superb as well as food and service. i fly with them all the time, NEVER delayed!"
優點： "the food and service was outstanding as always on Turkish Airlines"
缺點： "The seats were incredibly Uncomfortable, and I was in Business Class. It seemed to be a newer plane. The seat was like sitting on a bench, not in a seat, and the distance between rows was almost non-existant; it was very distressing and disappointing...."
缺點： "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
優點： "Entertainment n meals"
缺點： "Not sure"
優點： "Crew was good Comfortable seats"
缺點： "food could have been better"
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
缺點： "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
優點： "Comfortable and uneventful flight - just the way it should be!"
優點： "All the staff was polit"
缺點： "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"
優點： "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
缺點： "I wish the seats had more legroom in economy class."
缺點： "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
優點： "Every thing about the flight but the"
缺點： "The Customer Service at the Istanbul air port is the WORSE service I have ever seen in the entire world, in fact you can not call it customer service, these people duel on older people that depend on their services and they treat them like garbage. I have always like Turkish Airlines but now I will try to go with any other Airline because of that problem, all their flight are routed true Istanbul and I do not want to risk being stacked there again!!!!!"
優點： "Great food!"
缺點： "The aircraft looks a little old."
優點： "You guys are blessed and best of all of time"
缺點： "I didn't hate nothing it was the best"
優點： "Nice seats, and staff"
缺點： "The family behind us had kids, they were yelling, kicking my seat and had a cat they were holding. I am highly allergic to cats and at first couldn't understand why I was coughing so much. I was very disappointed the staff did not make sure this animal was contained at the back of the plane."
優點： "Very friendly and willing crew."
缺點： "Sound through headphones could be better. Hope to have free onboard internet one day!!"
優點： "not much"
缺點： "hostesses not so courteous"
缺點： "The things that they can improve upon: - Better tasting, not chewy meatballs - Providing salad dressing - Water absolutely had weird odor - Omelette was not tasty at all, as if it came from an industrial machine"
優點： "It was a full plain but overall ok I will take this flight again"
優點： "The plane has a lot of restrooms"
缺點： "he crew was not available at all Time"
優點： "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
缺點： "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
優點： "On time"
優點： "Food and drinks,"
缺點： "No USB outlets."
優點： "Always courteous service."
缺點： "The flight was delayed and we had to run for our connection."
缺點： "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
優點： "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
缺點： "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
優點： "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
缺點： "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
優點： "Nice aircraft"
缺點： "Quantity of food served was less for 13 hour flight"
缺點： "AC was not working while we were in the ground"
優點： "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
缺點： "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
優點： "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
缺點： "Everything was fine."
缺點： "There were 4 crying babies all seated closely together."
優點： "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
缺點： "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
缺點： "Seat was small and squeezy. More variety for food needed."
優點： "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."
優點： "Excellent service."
缺點： "Istanbul airport takes some getting used to."
優點： "Turkish Airlines is the best airlines we have every flown on in our international travels. The food is excellent. The service is excellent."
優點： "Departure and arrival were on time. Fairly smooth flight"
缺點： "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""
優點： "The plane is almost brand new. The service, the food and the crew were fantastic."
優點： "The touch screens and little care packages we got once we were on the plane were great. The food was really good, too, but they ran out of one dinner option before it got to half the plane."
缺點： "The entry to the plane in Istanbul was complicated--double checking at the gate for security and then also the boarding entry. The lines were crowded and disorganized and began late. After we were on the runway, we actually turned around and went back to the gate to let one sick passenger off. the flight attendants went up and down the aisles multiple times opening bins and asking people if the luggage was theirs or not before we could leave the gate again. It was really disorganized and bizarre. The flight itself was fine. The flight attendants weren't overly friendly, and they were missing during longer stretches, leaving passengers to find refreshments on their own. Beyond that, things were thankfully uneventful."
每天清潔，並在 台北市飛往 歐洲的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 歐洲的機上會提供口罩
從 台北市飛往 歐洲的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 歐洲的彈性機票