每天清潔，並在 台北市飛往 格林斯伯勒（北卡羅來納州）的機艙內安裝HEPA高效濾網
優點： "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
缺點： "Not one thing."
優點： "Crew was very polite. Great food and service."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
缺點： "I was running late, and lady that checked me in was accommodating but a little bit standoffish."
優點： "was not able to board and was checked in 4 hours in advance"
優點： "Nice seats. Ample leg room."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."
優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "New plane, excellent service both on the ground and air. Above average food."
優點： "服務 電影 雪糕"
優點： "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
缺點： "BA flight with poorer screens and food than JAL"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
優點： "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
缺點： "Nothing, it was a very positive experience."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "service is great!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
缺點： "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
優點： "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
缺點： "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
缺點： "Some turbulence awoke us midway through the overnight flight."
優點： "The service was excellent and the seats were really comfortable"
缺點： "The food choice was a bit poor"
優點： "Short flight."
優點： "It seemed more spacious. Food was pretty good."
缺點： "Everything is good !"
缺點： "Nothing--everything was great--perhaps the best service I've ever received."
缺點： "5 hour maintenance delay due to non-responding maintenance crew. Deplaned. Then re-boarded. Then additional delay due to broken tug. Ridiculous."
優點： "I was traveling with my mother who is handicap. The staff did so much to really help her. Although, the staff did everything and I mean everything to help us. TSA was an issue. Plus there was an language barrier."
缺點： "The assistant that they gave us was communicating with the TSA officer in Spanish who did not speak any English. The problem was she was over 75 and she does not have to remove her shoes. Instead of explaining to her what was going on she just took her shoes, which made my mother upset mad."
缺點： "Free movies lagged and got stuck on wifi. Gave up watching one."
優點： "On time flight, efficient, friendly crew. Clean plane."
缺點： "I was told that 30 minutes is plenty of time to make a connection at DCA. However in order to make a connection there you need to take a bus across the tarmac. The bus sat on the tarmac loading up with way too many people for 10+ min… Almost missed our connection"
缺點： "Air conditioning"
優點： "The Crew was great. Very courteous and respectful."
缺點： "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."
優點： "Quick flight good crew"
缺點： "More entertainment and snack selection"
優點： "Wonderful selection of movies"
缺點： "The flight was delayed by over 3 hrs! As a result I missed work!"
優點： "Everything was great"
優點： "Nice crew, short flight"
缺點： "Delayed 43 minutes"
優點： "The fight was awesome from takeoff to landing. This has been one of the first flights that my ears did not pop and hurt in years!!! We took off about 10 minutes late waiting on a crew member but made the time up in the air. Great flight!!"
缺點： "Overbooking and worrying I would miss my trip"
缺點： "Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid"
優點： "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"
優點： "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
缺點： "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"
優點： "Friendly and attentive crew. On time."
缺點： "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
優點： "The in flight experience and entrrntainment was great."
缺點： "The preboarding process by American Airlines was really bad. My passport was looked at 6 times before I boarded. This is after going though passport control by Spain officials at the airport. AA has people waving you down the aisle looking at your passport and sending you to then Verify my boarding pass and that I had documents ok to travel, they told me I did and still sent me over to a security person who asked more questions than the immigration officials in the US, he then sent me to the counter to get my passport scanned ( not sure what that meant), after waiting 10 minutes of waiting the counter clerk asked me what I needed and I told her I was sent there, it was evident there was no reason for me to be there and she printed my boarding pass, which I didn’t need since I had a mobile pass. Then when boarding the aee two people asking a bunch of questions about people having control of their items and looking at your documents which the person who scans to board does again...really very inefficient and slow, it sure it is really helping with safety. Could be done smoother, faster and a lot less people."
缺點： "Although I understand turbulence is a common experience during a flight, I would have appreciated a bottle of water from crew after they suspended service."
缺點： "Flight was an hour late because of "missing crew member". Throughout that hour they insisted they were on time."
缺點： "I loved the fact everything was exactly like the booking information. No hassles and no issues."
優點： "The snacks and meals were decent, as far as plane food goes (although the “vegetables” with the chicken were pretty awful). Also the entertainment selection had a wide assortment of movies, but disappointing tv show selection."
缺點： "The boarding process was a mess. Just a huddle of people, with no clear direction and no one enforcing lines or boarding groups. Also my husband and I weren’t seated together and when I tried to change it online, the entire flight showed as booked. However once on board there were clearly a number of empty seats."
缺點： "My screen was not responsive most of the time"
優點： "Empty seats around me"
缺點： "Flight attendants weren't the most friendly. Screen in seat didn't work."
缺點： "More than a 2 hour delay in Madrid for American Airlines to replace the seat harness on the Co-pilot's chair. This seems like an evolution that should never delay a flight if the proper preventive maintenance had been performed. Very little info was given and there did not seem to be any concern by the pilot or flight attendants once the flight was boarded due to the delay. I was very relieved, however, when we arrived at JFK and AA had a point of contact helping folks with close flights. We originally had 3.5 hours to make our connection to BWI, but due to the delay, had less than an hour to go thru Passport control, rescreening and entry to the terminal, but we made it. Thank you for the personal representative. I did not get her name, but she was very, very helpful."
優點： "Perfect quiet comfy flight"
缺點： "No wifi Display units very old"
優點： "The boarding was quick"
缺點： "I am surprised that an 8 hr international flight, had no WIfi.. I had to continually ask and check the time with Crew members. This needs to change when the average seat is $800-900 and the flight holds 35 seats. AA is raking in WAY to much money to be this cheap. No WiFi and having to look up to the middle isle to watch a child's movie on repeat " Guardians of the Galaxy." My neck and back were in extreme discomfort from the 8 hr flight back to NYC. If AA had headrest monitors and WiFi this could be avoided. Its 2017 stop being cheap!"
優點： "Nothing special, but no problems. I did pay for the fruit and cheese plate, which I think is a good deal for the price. Brie is better than you'd expect on a plane! Totally recommend it."
優點： "The plane had a wider aisle - much appreciatedz"
優點： "The meals were pretty decent and I loved that I was given chocolates during the flight."
優點： "For tall people more room for the legs"
缺點： "The Seats aré very near"
優點： "I initially booked my flight via Kayak for a cheap no hassle price"
缺點： "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
優點： "Flight departed and arrived on time. Seats had power jacks."
缺點： "Could not understand pilot communications. First class flight attendant Jill did nothing special to deserve recognition. No wifi on board."
缺點： "Both flights delayed. A six and a half hour drive took nine and a half hours by air."
優點： "it was all very easy and good."
缺點： "Flight delayed going to and from my destination with no compensation. My bag I had to wait for it to come on the next flight and had to wait 2 hours for it."
優點： "We were on time and even early. The boarding was smooth, the crew was nice, the food was good and satisfying. We were comfortable. And plenty of movies to choose from."
缺點： "I didn't like that the luggage took so long to come out that we almost lose the connection. We had to run. Too tight maybe."
優點： "Smooth flight and landing."
缺點： "If you're over 5'7 you gotta watch your head"
優點： "Crew was friendly, food remarkably good for coach."
缺點： "Seats were comfortable bu"
缺點： "Took my bag for no reason, I flew there with it."
優點： "Friendly-on time-Huntsville personnel first rste."
缺點： "Tsa wait"
缺點： "AA wants to charge $75 to change tickets to take an earlier flight. Plenty of seats available on the earlier flight, while standby passengers not able to get onto the later flight. I lost 4 hours, AA lost revenue, standby passengers stuck in Philly. Also, no air conditioning on this flight."
缺點： "Had to spend 12 hrs in an airport because it was cancelled and was given no reason as to why. I won't fly with aa again"
優點： "The younger male crew staff was good Female staff poor Plane itself was poor . Seat Tray kept unlocking as latch old and faulty Connection was good although airport shuttle to gate uncomfortable due to navigate stairs with carry on"
優點： "Great service from everyone."
優點： "The crew was good the set was not bad."
缺點： "Not sure"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "Everything except the turbulence"
缺點： "less turbulenceE"
缺點： "Took off late, sat on the ground for an hour, very little food and drink for an extremely long 16hr flight"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Everything! Arrived 5 hours latter than expected"
優點： "Getting off the plane."
缺點： "First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again."
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Roomy seat"
缺點： "All the in-seat USB chargers didn’t work for the whole row throughout the whole flight."
缺點： "This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance."
缺點： "We sat on the plane for 2 hours at the gate to find out that the dispatcher did not have paperwork for the flight and hence we could not leave yet. We were not told of all of the issues and were kept sitting on the plane idle for 2 hours before we had to deplane and wait even more."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Ended up requesting a refund. Received zero compensation and zero empathy from anyone at United. Left the airport infuriated and drove to my destination instead."
缺點： "Ended up requesting a refund. Received zero compensation and zero empathy from anyone at United. Left the airport infuriated and drove to my destination instead."
優點： "Roomy seat and quality entertainment"
缺點： "Not much - food wasn't from Ritz Carlton"
缺點： "Wi-Fi did t work for most of the flight."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
缺點： "I can't review this flight because the itinerary change and last minute cancellation of United Airlines' flights."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Seats felt roomy, in comparison to many other regional planes."
缺點： "Vinyl seats made my back really sweaty on a relatively short flight."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Felt very crowded - narrow seats."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
缺點： "I didn't like how the flight attendance wasn't so friendly, I felt as if I was a bother to them."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Flight was ontime and crew was very curtious and professional."
缺點： "One thing I would say that snacks was not good at all. Wasn't able to eat. Should change the snack item."
缺點： "We where delayed for two hours or so, if you asked upon arrving during what should have been boarding you got a curt remark no information. There way no anouncement about a delay just one that the crew arrived, nothing about why we where delayed or estimation of time when we would board. Other delayed fights where getting information over the loud speaker. The attendants left the area came back when we could board and hurded us on the plane. Not a friendly face or smile. Everyone was tired, a little civility would have gone a long way"
優點： "How quickly and effecient our flight arrived to each airport!"
缺點： "See above"
優點： "Very smooth and comfortable flight."
缺點： "So we arrived at the desk after a 7hr international flight ready for the final 1hr leg - only to be confronted with "flight overbooked" looking for 9 volunteers - how can you over book a 40 seat flight by 9 ???? So we had an anxious wait wondering if we'd be dumped from the flight - we weren't but it wasn't enjoyable waiting for the flight and our meeting with our grand kids."
優點： "Best flight attendants!"
優點： "The attendants were very nice"
缺點： "I had to gate check my one little carry on bc there were tons of people with too many bags, my seat was half taken by some lady's fat next to me. I upgraded to first class after my layover because it was so bad."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "Finally got us on the plane after a 6 hour delay. They decided to "update" the computer software on the plane after they had us all on there. Took about 90 minutes. Very displeased, will do my best avoid United in the future"
缺點： "Poor food quality, mechanical issues caused delays, gate change."
優點： "There was a fairly entertaining TV show playing."
缺點： "The flight was only about half- full so when we boarded there were a lot of empty seats. In that situation been told before that we could change seats and spread out if we wanted to, but they didn't say anything. I was going to ask, but there were 2 flight attendants just leaning on seats & talking up until they announced to prepare for departure. Then during the flight when passing out snacks she handed me one and didn't even offer one for my husband sleeping next to me. She moved on the next row and was gone so quickly I didn't even have a chance to ask. When she came back around for drinks, I asked for 2 drinks (1 for me, and one for my husband still sleeping, in case he woke up), to which she responded, "I just won't open it then." She gave me just the can of soda, - no cup, no ice. So when my husband did wake up, he just drank it from the can. Oh, and it's a good thing my husband was sleeping for a portion of the flight because his monitor wasn't working."
每天清潔，並在 台北市飛往 格林斯伯勒（北卡羅來納州）的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 格林斯伯勒（北卡羅來納州）的機上會提供口罩
從 台北市飛往 格林斯伯勒（北卡羅來納州）的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 格林斯伯勒（北卡羅來納州）的彈性機票