每天清潔，並在 台北飛往 新山的機艙內安裝HEPA高效濾網
缺點： "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
缺點： "Better range of entertainment as the options were a bit dated and mediocre"
缺點： "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight"
缺點： "I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode."
優點： "Some staff were good others could not be bothered."
缺點： "Nicer staff"
缺點： "lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation"
優點： "Crew is ok, accommodating, entertainment system ok, food ok."
缺點： "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."
優點： "Crews were good."
缺點： "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."
優點： "On time"
缺點： "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
優點： "excellent staff"
缺點： "ship needed cleaning"
優點： "Everything was really good"
缺點： "But the flight left and arrived 30 minn late!"
缺點： "cabin not so clean, no foot rest. But crew good service."
優點： "The flight was pleasant, the staff were delightful, and the plane (a new 737-800) was very comfortably configured."
缺點： "Check-in took an intolerably long time (45 minutes)."
缺點： "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
優點： "Excellent as well!"
缺點： "Everything good as well."
優點： "Friendly crews"
缺點： "Seat allocation was not proper for maximum comfort as flight wasn’t full"
優點： "Attentive flight attendants ."
缺點： "All acceptable"
缺點： "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
優點： "Air conditioning"
缺點： "Not much of a meal and serviced quick then picking up paper before finished eating"
優點： "On-time departure and on-time arrival."
缺點： "Perfect flight"
缺點： "Old plane"
缺點： "For 50 min flight we waited 45 mins in taxi"
缺點： "Incorrect information of boarding gate."
缺點： "Worst food ever."
優點： "The regular plane was swapped out for the A380"
優點： "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
缺點： "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."
優點： "Nice crew and comfy seat."
缺點： "Table tray was dirty and there was old coffee spilled along the side."
缺點： "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
缺點： "There wasn't a food preference option when booking through kayak."
優點： "Excellent food and crew"
缺點： "Seats rather basic for business class"
優點： "Almost everything"
缺點： "Nothing i can think of"
優點： "Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb"
缺點： "Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers."
優點： "Nothing at all!"
缺點： "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."
優點： "The plane was nice and new. Very smooth flight."
缺點： "Toilets could have been cleaned more frequently."
缺點： "Bags didn't arrive at the destination"
缺點： "Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing"
優點： "Plane (A380)"
缺點： "Limited choice menu, some minor malfunctioning seats & screens"
優點： "The staff were helpful, well trained, and friendly."
缺點： "The on-line check in (which their email says is mandatory for economy class--it's not) was buggy. I had to try three times before I was successful."
缺點： "No food, No entertainment"
優點： "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
缺點： "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."
優點： "I liked the crew, very polite and helpful."
缺點： "There then was a delay of 3 hours in Kuala Lumpur, which made the already long trip very endless."
優點： "Prompt and great service."
優點： "Clean and entertainment good!"
缺點： "Food is mediocre, even for airplane food."
優點： "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
缺點： "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."
優點： "On Time"
缺點： "No newspapers"
優點： "I love flying with MAS"
缺點： "I don't like Tax Refund Customs Verification"
優點： "Landing 20 minutes ahead schedule."
缺點： "Nothing much to improve as it only 50 minutes flight"
優點： "Aero bridge availability"
缺點： "Choice to meals like McD mix and match. Can choose other combination of same value"
缺點： "Flight delayed."
優點： "Overall price / value is very good"
缺點： "Leg room is very small"
缺點： "Would be nice to have entertainment"
缺點： "More choices on entertainment"
優點： "Was on time and we landed ahead of the scheduled ETA"
優點： "so far so good. no complain."
缺點： "short trip okay . everything great. keep up the good job."
缺點： "3 hours flight delay"
優點： "Very understanding and helpful flight crew"
缺點： "Such a poor on time record"
缺點： "I was sold an empty Marshall 111 box in a sealed Duty Free bag or 136 USD. COMPLAINED WHEN DISCOVER AT HOME THAT NIGHT. SINCE THEN GIVEN THE RUN AROUND"
優點： "Nothing. We arrived safe"
缺點： "First of all it left late with no explanation. One hour late. Crew did almost nothing. No food at all unless preordered. Not even awater. Lights out for no reason. It was as t even 7:30 when they dimmed the long guts. Only one bathroom in the back and we never saw someone go forward so we were t sure if there was one in the front. Very tight seats."
缺點： "Notification of delayed flight wrong."
優點： "Old and worn out"
缺點： "Food is not appetizing. There were only meat or chicken to choose from. Need to have an option for fruits only."
優點： "The customer service representatives were very cordial"
缺點： "My bag was sent to Kuala Lumpur for no reason. I checked in with plenty of time and when I arrived in Singapore I was advised that not only could they not call to Panang to inquire about my bag -it had to be arranged through email but also bags aren’t destination scanned! I work for United airlines and it seems primitive not to know where a bag is in today’s day and age. The following day, knowing that I was departing back to the United States miraculously my bag showed up at the airport the same time as my minimum required check in time."
缺點： "They are very strict about the weight of your luggage and will not budge on the overage charge. They serve fish for breakfast...gross."
優點： "fast and on time"
優點： "I feel confident with your aircraft and crew. Very professional"
缺點： "The chicken and rice was not the freshest and although the seats are comfortable they are very cramped for a big falang like me"
優點： "On time both times. Ground staff especially very friendly."
缺點： "Nothing we didn’t really not like"
優點： "Price. Number of flights."
缺點： "The 7kg hardline AFTER doing the document check nearly caused me to miss my flight thus potentially missing a connection. If AsiAsia are going to keep to this 7kg hardline they really need to do it across all airports and do it during the document check so the number of queues costumers are subjected to are minimized. I did purchase extra weight when purchasing the ticket however that weight MUST be in checked bags only. No margin here for discussion. Perhaps HotSeat passengers are less scrutinized??? This all may be just some transitional pains here and other airlines may follow the same model but in my 200+ flights on Nok Air this has NEVER happened. In fact, they (Nok) have NEVER weighed my carry on bag. Such a shame as the rest of the flight experience was above average. This hardline approach will be an issue if they continue until they beat their customers into taking or leaving it in my opinion. First AirAsia flight for me so the vets reading this will be smiling quietly to themselves ;-)"
缺點： "Unable to use airasia app for e-boarding"
缺點： "One hour delay on runway"
缺點： "Flight delay for almost 4 hour"
缺點： "The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun."
缺點： "They changed the time without announcing anyone. Each day the flight is at a different time."
缺點： "The flight was damn cold and freezing"
優點： "Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be."
優點： "friendly cabin crew"
缺點： "delayed flights"
缺點： "Delay for 1 hour"
優點： "Almost on all regional flghts i had to pay as much for my luggage as for my ticket."
缺點： "Luggage scheme."
優點： "Staff was very attentive and well trained! Arrived without any delays. Everything was great!"
優點： "Being updated of the status of flight periodically"
缺點： "Airport was crowded. As many other flights were delayed too."
優點： "Great boarding arrangement for back seat passengers to board first and follow up with front seat passengers."
缺點： "Cabin crew totally forget their priority task which is to Ensure the comfort of passenger. Instead everyone is so focus on retail as well as F&B add on sales."
優點： "Had to book with Airasia since its fares were lower compared to the others."
缺點： "Delays delays delays"
優點： "On time"
優點： "Flight is not so full"
缺點： "So far so good"
優點： "Low cost"
缺點： "We paid a small fortune for the couple of kilograms we were over our 15kg allowance."
缺點： "I was charged over $200 for luggage overweight because I did not purchase it at time of booking. That's disgraceful. They should make it clear for people outside Asia who are not familiar with their policies what they should do to avoid these charges Jackie"
優點： "Pilots made a great effort to cut down the delay, kudos to them."
缺點： "No organization whatsoever in boarding procedures. No announcement made on the flight being delayed, only a message passed down from passengers at the very front. Plane was not cleaned and emptied of rubbish before we were boarded. Most shocking of all, the plane was being refueled while passengers were boarding. All in all, pretty appalling. I take budget flights 2-3 times a year and this is the worst experience I've had with budget carriers (including the European budget carriers with dirt cheap fares and sometimes non-existence customer service)."
優點： "Early departure and landing one hour ahead of scheduled time"
缺點： "The check-in baggage came out one hour later the landing."
缺點： "Terrible delay and delay without proper settlement to comfort passenger, that's what we so called budget flight but airasia is the most cheapskate ever."
優點： "Overall not bad the flight left on time and was a good flight."
缺點： "Please be forewarned, pay for your bags ahead of time if you can figure out how. We had a short flight from Singapore to Kuala Lumpur and had not paid for our bags. It ended up costing us more for two bags than the flight for the both of us. For that reason alone I would probably not fly with them again unless it was the only option."
優點： "The price I paid was very reasonable."
缺點： "No commets."
優點： "Same as for earlier flight"
缺點： "Same comment as above"
優點： "The crew"
缺點： "Seats are uncomfortable, no complimentary drinks or food."
缺點： "All was good"
優點： "Clean plane"
缺點： "Charged for everything . We paid $1.50 USD for a small cup of tea."
優點： "I didn't like any thing"
缺點： "Free kg is 15 kg which isn't enough at all"
每天清潔，並在 台北飛往 新山的機艙內安裝HEPA高效濾網
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豁免更改費用。 搜尋 台北飛往 新山的彈性機票