缺點： "Supper was very average , one slice of pizza , that’s it"
優點： "Different seat location for family of five Missing luggage"
缺點： "Business class boarding could have been more organized. Was sent to the gate too early from lounge"
缺點： "The entertainment unit was constantly malfunctioning"
缺點： "No entertainment facilities available even in business class"
缺點： "Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home."
缺點： "Flight was delayed by two hours"
缺點： "Better range of entertainment as the options were a bit dated and mediocre"
缺點： "Felt more like a domestic flight than an international"
缺點： "My entertainment system was not working, so was my seatmate's."
優點： "we had extra legroom travelling with an infant"
缺點： "the staff could have been a little considerate when serving food to you while you're holding a sleeping baby"
優點： "Good seats and crew."
缺點： "Choice of movies"
缺點： "Not being cancelled and delayed"
缺點： "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight"
缺點： "I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode."
優點： "Everything was good about this flight"
缺點： "They need to have at least 5 to 10 vegetarian meal on board."
優點： "The crew was extremely hospitable, and the food was excellent."
優點： "Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill"
缺點： "Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS"
優點： "cabin crew very friendly and professional"
缺點： "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"
缺點： "Flight delay announcement could have been made much earlier"
缺點： "Feel airline maintenance is slipping second flight in a week where they have tv trouble"
缺點： "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"
優點： "Crew is ok, accommodating, entertainment system ok, food ok."
缺點： "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."
優點： "the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all."
缺點： "the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum."
優點： "The airline better than the budget ariline"
缺點： "The agency that booked through not so cooperative and complicated"
優點： "Friendly staff"
缺點： "Security check at gate without priority Bagage Delivery business class"
優點： "crew provided attentive and excellent service. Good food and beverage."
缺點： "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."
缺點： "cabin not so clean, no foot rest. But crew good service."
優點： "Smooth flight, great entertainment"
缺點： "The air con totally not cold!"
缺點： "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."
缺點： "Delayed for more than an hour.."
優點： "Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes."
優點： "New plane and spacious."
缺點： "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."
缺點： "No onboard entertainment"
缺點： "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."
優點： "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
缺點： "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"
優點： "I was surprised to board an A380 to fly from KUL to BKK"
缺點： "In Bangkok we had to get off on the field to board a bus"
優點： "None that I like!"
缺點： "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"
缺點： "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
缺點： "Fight was delayed"
優點： "Very quick transfer of my luggages in KL"
缺點： "Old plane"
優點： "Food was good and staff was always with a smile in their face"
缺點： "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
缺點： "For 50 min flight we waited 45 mins in taxi"
優點： "The cabin crew and this was the only flight that reflects the correct boarding gate on my boarding pass."
優點： "The cabin crew."
缺點： "Again, incorrect information of boarding gate."