|航空公司||酷航, 全亞洲航空, 長榮航空, 馬印航空, 馬來西亞航空, 中華航空, 新加坡航空, 菲律賓航空, 中國南方航空, 澳洲航空, 國泰航空, 泰國航空|
優點： This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.
缺點： There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.
優點： Comfortable Elite Economy Seats. Most of the air stewardess was polite with smiles
缺點： Not all but some lack of big smiles or no smile at all particularly when press button for services. Also, slower response compared to SQ where all air stewardess was prompt with great smiles. Main course was somehow better in quality for example beef chunk rather than thin slices. Overall, very comfortable ride.
優點： Food and entertainment were consistently good.
缺點： The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly.
優點： All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air
缺點： Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this
優點： Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system.
缺點： A change of snack for to and fro journey would be good.