缺點： The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either
優點： The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again.
缺點： They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?
優點： The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely.
缺點： Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine.
優點： I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around.