每天清潔，並在 台北飛往 捷克共和國的機艙內安裝HEPA高效濾網
缺點： "Better movie selection. Better organized boarding in Frankfurt"
優點： "I like the crew members"
缺點： "Entertainment selection and food could be better"
優點： "Crew is attentive to our needs"
缺點： "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
缺點： "Nothing comment."
優點： "The crew was terrific. Always smiling and helpful."
缺點： "If you need more space economy is a tight fit. It would be better to upgrade."
優點： "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
缺點： "A little more leg room."
缺點： "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
優點： "Boarding went smoothly, crew extremely curtious and helpful."
缺點： "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "More space then previous flights. Attendants very pleasant and helpful."
缺點： "Ran out of the food choices by the time they reached me. Had to make do with what was left."
優點： "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
缺點： "Need to update the planes.."
優點： "Five Star Singapore Service on board the aircraft."
優點： "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
缺點： "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
優點： "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
缺點： "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
優點： "Everything From the food to the drinks to the comfort"
優點： "Flight crew, food, boarding and entertainment great."
缺點： "Just didn't like the 7 hour delay for the flight. Nobody's fault."
缺點： "Delayed 2 hours behind schedule"
優點： "The main course"
缺點： "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
缺點： "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
優點： "The serivce was amazing. Also it was clean and the food was great."
優點： "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
優點： "Great set up with two seats, window and aisle"
優點： "great crew service. my first time flying with singapore airlines and they delivered"
優點： "Flight is comfortable, food is nice. Most importantly, the flight was on time."
缺點： "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
優點： "Premium economy"
缺點： "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
缺點： "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
優點： "Crew was good."
缺點： "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
優點： "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "The people were excellent."
缺點： "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
缺點： "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
優點： "Crew was friendly and whole on ground process was efficient."
缺點： "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
缺點： "Seats were bit hard without proper head rest.entertainment kiosk was not working."
優點： "Helpful staff and a comfortable trip. A plus all the way around"
優點： "Red wine was good"
缺點： "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
優點： "Ease of checking. Empty seat between us"
缺點： "Can't upgrade with krisflyer miles"
優點： "Crew is big on service and being true professionals. Always smiling and being attentive"
缺點： "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Crew is remarkable"
優點： "Consistently good food."
缺點： "Entertainment system sometimes froze, didn't remember where I was in the movie."
優點： "Friendly and approachable"
優點： "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
缺點： "Can't think of anything:)"
優點： "I loved the movie selection and the food options."
缺點： "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."
優點： "Comfortable, warm with food you could eat! What more could ask from standard economy class"
"my flight was pretty good specially food"
缺點： "Make fare more competitive with other airlines."
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Crew wax amazing"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Entertainment is epic. Speed to get luggage and depart airport was excellent."
缺點： "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."
優點： "Kind and very helpful."
缺點： "A little more room for people with weak legs."
優點： "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
缺點： "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
缺點： "Old plane - ACE - very basic movie selection."
優點： "Entertainment was awesome. Lots of new movies"
缺點： "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
優點： "The food was very good, the seat was comfortable, the entertainment was great."
缺點： "Water could have been offered more frequently. I got a bit dehydrated."
優點： "Crew and services were amazing. The seats and seating arrangement including all amanities are excellent."
缺點： "Lounge at Ahmedabad airport is way undersized and below average expextations in terms of furniture, food and beverages and quality of service."
優點： "cheuk in 快！吾使等太耐！"
優點： "All ok"
缺點： "Sray bathrooms often."
優點： "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."
缺點： "Some slight delay in clearing up some catering equipment."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
缺點： "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."
優點： "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
缺點： "everything was mostly fine"
優點： "All good"
缺點： "All good"
優點： "very good as expected"
優點： "Every things"
優點： "Leg room, on time boarding departure and landing, no delays, condition of the plane. Loved the outlets/ usb entries. Bathroom clean."
缺點： "To pay for wifi during international flights is unacceptable. I think this way for all airline companies. Not just Emirates. it was free for the first 2 hours, but the speed was sooooooo slow!!!"
缺點： "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."
缺點： "The food selection was limited and not tasteful!"
缺點： "No Bassinet provided. Staff was not friendly One of them was very rude. Food was not good. Couldn't get a vegetarian food"
缺點： "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
缺點： "Everything was excellent"
優點： "Hard working, friendly, and effective team. Your customer care is matchless!"
缺點： "I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "I loved the crew. Very helpful. Katarina was very helpfull"
缺點： "I sat next to the bathrooms"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Flight was on time"
缺點： "Crew was surly, never smiled. They all seemed very tired and intolerant of customers. Service was minimal. Food was tasteless and salty. Water was offered only once on a 14 hour flight. Aircraft was very cramped- no room to walk in the aisle without hitting the aisle seats. Overhead compartments were crammed full and it was very difficult to find space for a small bag."
優點： "All are good."
缺點： "Served vegetarian, I am very happy."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Pretty uniforms and good service: Polite, gentle, helpful"
優點： "Every thing looks perfect, but since Emirates want to go one step further, then they should cosider the feet rest"
優點： "Food nd entertainment"
優點： "The food, the crew, the attention to detail."
缺點： "The entertainment interface was average, I've seen better."
優點： "Great leg room"
優點： "Good entertainment, spacious seating and a friendly staff."
缺點： "The boarding process takes longer with the Airbus 380 and the flight from Dubai to SFO is delayed very often. Staff at the airport could provide timely updates about the delay and the boarding process. I would like to see more options in the raw Vegetable diet as I got the same food for Lunch and dinner"
優點： "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
缺點： "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
優點： "Very nice and friendly crew"
缺點： "Keep going same detection"
缺點： "Vegetarian food. 30% of people are vegetarian"
優點： "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
缺點： "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
缺點： "More space and room"
優點： "They were more or less running on time and the crew were polite and helpful."
缺點： "Change up the menu every year."
缺點： "Small legroom"
優點： "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
缺點： "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"
優點： "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
優點： "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
缺點： "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."
優點： "Quick assistance when connection flight messed"
缺點： "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
優點： "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."
優點： "Food and entertainment much better than any other airlines."
缺點： "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
優點： "(see above)"
缺點： "(see above)"
優點： "On time. Professional crew. Nice touch with the bags that had slippers, toothpaste etc. Great entertainment."
缺點： "Because of an accident, I could not walk and needed a wheelchair. Rome and O'Hare were great. Istanbul was a circus. Waited for over two hours for a wheelchair and almost missed my flight."
優點： "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
優點： "Service, timing of flight, entertainment system."
缺點： "There used to be more variety of food choices."
優點： "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
優點： "Excellent service, entertainment, the food and drink options were good and a 10 hour flight was made as comfortable as can be."
優點： "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
缺點： "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
優點： "My first flight with a different airline."
缺點： "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
優點： "Service was nice, crew was very respectful and the gift were well within accomidation"
缺點： "Leaving the aircraft by stairs to the runway"
優點： "Service, food and programming"
優點： "it's mostly good"
缺點： "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
優點： "Service was amazing"
缺點： "EVerything about this airline."
缺點： "Flight was delayed for 1.5 hours from its scheduled departure time. Upon arrival to Boston airport, it took a long time to find gate and disembark. As a result, I missed my boat ride connection. I had to incur hotel fees and be late for my business appointment the next morning."
優點： "Everything about this airline is really good. We will flight again as much as possible using Turkish Airlines. Thank you crew and onboard for the great service."
缺點： "Long layover wait in Istanbul"
缺點： "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
優點： "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
缺點： "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."
優點： "newest airbus aircraft with good entertainment system. touch panel worked well. duty free shops at ataturk was great. wide range of choices."
缺點： "had to take a bus trip to a plane. while outside was very windy and cold."
優點： "Good food. Great service."
缺點： "Small leg room. Display of entertainment system was poor quality."
優點： "Even in economy, TK serves two full meals, with beer/wine as beverage options. They also give an overnight bag with slippers and other helpful goodies"
缺點： "The level of service by the cabin crew was really disappointing. One of the flight attendants asked me to switch seats with the woman seated next to me (although I had pre-selected my seat). I obliged, although I think that the cabin crew and/or gate agents should have given more thought to giving her a better seat assignment, like a bulkhead seat. This woman was uncommonly large with mobility problems, so it was difficult for me to get up when I wanted to. The entertainment system malfunctioned about an hour into the flight, and I had to flag down a cabin crew member on 3 separate occasions to ask them to look into it. No one ever bothered to follow up or attempt to resolve the problem. To make matters worse, the entertainment system is connected to the entire electrical system, so I couldn't use the "call cabin crew" button, or the overhead light - meaning I was stuck in the dark for HOURS. Only after I demanded to be given another seat did anyone do anything, and with zero apologies."
優點： "The flight on time"
缺點： "Nothing. A short flight, not much expectation besides on time departure and arrival"
優點： "food was good, good entertainment, comfortable seating"
缺點： "service was slow and inefficient"
優點： "Great customer service and food!"
缺點： "Nothing. They were great!!"
優點： "Staff courtsey"
缺點： "Some of the food"
優點： "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
缺點： "The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster"
缺點： "Service was poor - my chair was broken had to switch seat - after switching the person in front of me his chair was broken as well and he was praticly laying down on me. My earphone broke in pieces..... Kids behind me was banging my chair the entire flight. Food was just bad ! I heard so much about Turkish Airline as being one of the best airline that I tried it . Big disappointment !!!!"
優點： "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
缺點： "They didn't have any child-sized headphones available for my daughter."
優點： "Staff were very friendly"
缺點： "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
優點： "What can I say, didn't much like anything"
缺點： "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."
缺點： "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
優點： "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
缺點： "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
優點： "The service was great non stop and the goodies for the kids was amazing."
缺點： "All was good"
優點： "Nothing to rave about"
缺點： "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
缺點： "BAD: Leg Room. Seat size and cushion. Food. Air quality/temperature."
優點： "Terrific hot breakfast in bus. class"
缺點： "Window did not darken like the others."
優點： "Usual faultless KLM experience"
缺點： "Delay due to strike"
缺點： "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
優點： "Reclinable seats."
缺點： "The food!! The lights could be dimmed as it was a night flight."
缺點： "1. In Flight Entertainment 2. Controlled In Flight Temperature"
缺點： "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
缺點： "Delays, took my hand luggage into the hold,"
缺點： "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
優點： "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
優點： "Like the overall KLM experience"
缺點： "Food could have had better quality and the stewardess served it all at once versus in the various courses."
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
缺點： "tough to sit on a plane for 9.5 hours"
優點： "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "The flight was perfect! Great food,movies and I even got to sleep !"
缺點： "All was well!"
優點： "Time and Good clean place.. in This case airpöane.."
缺點： "It was not entreteiment st all"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "Great food"
缺點： "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
缺點： "You are almost always late!"
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
優點： "Bording was good and general flight ok"
缺點： "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
優點： "Very friendly service!"
優點： "Decent seat size. Sorta slept the whole flight."
缺點： "Crowded seating, wake-up for breakfast service two hours before arrival"
優點： "My bagage broke"
缺點： "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
優點： "The flight was great."
缺點： "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
優點： "Usual professional and friendly service from my airline of choice for most destinations."
優點： "Loved the service...everything was excellent"
缺點： "The bus class seat was a bit narrow at the feet"
優點： "Catering is ok"
缺點： "Seats comfort really old school"
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
優點： "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
缺點： "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
優點： "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
缺點： "Nothing. This is filler text to meet min characters."
優點： "Boarding was very efficient."
缺點： "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
優點： "Staff, service"
缺點： "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
缺點： "The crew was wonderful, the food was extremely good for economy cabin standards."
優點： "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
缺點： "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
優點： "Services were appropriate for the time of departure and length of the flight."
缺點： "Nothing really"
優點： "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
缺點： "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."
優點： "Crew was good, boarded early and arrived a bit early."
優點： "Very good flight.I recommend it to everyone."
優點： "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
缺點： "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."
每天清潔，並在 台北飛往 捷克共和國的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 捷克共和國的機上會提供口罩
從 台北飛往 捷克共和國的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 捷克共和國的彈性機票