每天清潔，並在 台北飛往 拉斯維加斯的機艙內安裝HEPA高效濾網
缺點： "Connection time at Narita is too long"
優點： "Simple check in and boarding, right on time."
缺點： "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
優點： "Crew and service were outstanding!"
缺點： "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."
缺點： "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
缺點： "If the flight was on time."
缺點： "No additional comment"
優點： "Lots of Leg room"
優點： "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
缺點： "Cabin crews need to learn how to smile."
缺點： "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"
優點： "Smooth ride"
優點： "Service was excellent"
缺點： "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
優點： "Very comfortable and nice atmosphere"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "Everything. I will fly out from Narita from this point forward."
優點： "Very respe tful staff."
缺點： "Dirty restrooms."
優點： "Boarding was quick as i've come to expect from DFW."
缺點： "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
優點： "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
優點： "People were friendly - from check in right through to disembarkment."
缺點： "Not applicable"
缺點： "Tight seating."
優點： "服務 電影 雪糕"
優點： "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
缺點： "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
優點： "I enjoyed everything! My first flight was a little over 10 hours, but it didn't feel that way. I was very comfortable and the crew took very good care of all of the passengers. Japan Airlines is Ichi Ban!!!"
缺點： "No complaints! Not even one!"
優點： "Customer service was on point . Thanks Again !"
優點： "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
缺點： "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
優點： "So much food, great leg room, very comfortable and clean, kind and attentive staff"
優點： "The service, more leg rooms and flight attendants were very friendly."
優點： "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
缺點： "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Same as above"
優點： "Crew service responsive and helpful."
缺點： "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
優點： "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
優點： "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
缺點： "They made me pay for a seat that they gave to other people for free. Really messed up."
優點： "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
缺點： "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."
優點： "Staff- the ladies in flight were very friendly and courteous."
優點： "food was great flight attendants are courteous and reliable"
缺點： "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
優點： "excellent seat space, friendly flight attendants, would fly with JAL again."
優點： "The service was excellent and the food was awesome as always!"
優點： "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
優點： "Food was really good!!! It was way"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
缺點： "My seat was not comfortable and it was uncomfortably warm."
優點： "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
缺點： "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
缺點： "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
優點： "Amazing services and foods"
缺點： "The business class seat was great"
優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"
缺點： "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
缺點： "Reservation online"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
缺點： "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
優點： "Service was great on both sectors"
缺點： "Premium economy seat is still not comfortable enough in comparison with economy."
優點： "Excellent service, made a very long flight very pleasant and enjoyable."
優點： "Friendly staff Good customer service"
缺點： "There was nothing i dislike"
優點： "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
優點： "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
缺點： "The food was disgraceful, the entertainment, the quality of the movies was poor.."
優點： "The staff is amazing and know what parents of bubs need."
優點： "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
優點： "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
缺點： "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
缺點： "The desserts. The bun."
優點： "Excellent attention to service and comfort."
缺點： "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
優點： "Everything from Ticketing, Checking in......"
優點： "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
優點： "The aircrafts, on-board service on Sin Dxb route"
缺點： "The thing that Inhad to fly Silk Air with one of four flights."
缺點： "Some staff not courteous which surprised me"
優點： "business seats were excellent"
缺點： "all was good"
優點： "The crew on this flight we amazing had a great flight Thank You"
優點： "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
缺點： "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
缺點： "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
缺點： "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
缺點： "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
優點： "Modern Aircraft , good seat ,Crew friendliness"
缺點： "Stewardesses were a bit rude"
優點： "fast crew service friendly staffs. clean toilet"
缺點： "everything was good"
優點： "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
缺點： "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
優點： "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
缺點： "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
缺點： "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
缺點： "Kids playing and out of control and the flight attendants wouldn't do anything."
優點： "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Excellent experience as usual by SIA."
缺點： "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
優點： "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
缺點： "Extremely cramped flight in regular Economy."
缺點： "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
優點： "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
缺點： "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
優點： "Thanks once again for a comfortable flight homs"
優點： "I like your new entertainment devices and big screen"
缺點： "the number of movies is a little bit less. the category of videos is not clear."
缺點： "The entertainment was poor"
優點： "Nothing i like"
缺點： "Terrible ground service in changi airport singapore"
缺點： "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "They charged us for the second bag checked in ??????"
優點： "Great crew. More room for seat would be better"
缺點： "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
優點： "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
缺點： "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
缺點： "Too much children ob the plain and they are crying"
優點： "In general, everything as expected, some crew members were even extra nice."
缺點： "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
優點： "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
缺點： "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
優點： "cheuk in 快！吾使等太耐！"
優點： "We love this airline!"
優點： "Overall flight was good."
缺點： "Flight attendants were helpful but didn’t smile much as I see with other airlines."
優點： "Crew was attentive Pilot steered a smooth flight"
缺點： "Seats were a little cramped"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
缺點： "Though more comfortable than other flights like KLM, it was still a little cramped"
缺點： "Older plane less entertainment options"
優點： "The ICE entertainment"
缺點： "poor service . Unresponsive cabin crew"
優點： "Same as above"
缺點： "Same as above"
缺點： "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
優點： "What I like is the food served, the entertainment, and the toilet."
缺點： "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
優點： "Emirates flights are awesome and have a good stuff. Very well organized staff and good food served"
缺點： "Nothing bad."
優點： "Quality airline -new and clean plane with good seats and AV set up"
缺點： "length of flight...."
優點： "The journey ending"
缺點： "The length of travel!"
優點： "Spacious for the kid to walk"
缺點： "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"
優點： "Good serevice"
缺點： "food provided is not good. All western style most passengers are from Asia"
優點： "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
缺點： "The food was average"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
缺點： "Kayak booked the ticket through flight network and when we reached airport the airline staff was not able to find the ticket. The flight was missed in trying to find what went wrong and when called the flight network they told that due to insufficient time between booking and departure time they canceled the reservation. No message was sent for cancelation and it caused a lot of troubles and grief to all involved."
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Really exceptional service! Very impressed!"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
優點： "The food and service. Toilets are clean"
缺點： "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Business class was great! Service was great!"
優點： "I was amazed to be upgraded to Business class!!! I wonder why. Anyway, the service was amazing, and the staff very friendly and helpful!!! The food was superb."
優點： "Vego food was provided Lots of meals"
缺點： "Some of the food wasn't as tasty but it's airplane food"
缺點： "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."
缺點： "Iwas unable to select vegetarian meal on webjet online service"
優點： "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
缺點： "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
"Aside from the 5-6 texts for the flight changing the flight was pretty comfortable"
缺點： "The plane was shaky, and I was extremely nervous about why the plane was doing that. I’ve been on several American Airlines flights and never experienced this."
優點： "Fast, easy, got decent seats and didn’t have to sit next to anyone"
優點： "Everything as great"
缺點： "The white woman who checked my ticket at the gate was So rude!"
缺點： "My flight from LAS to LAX was excellent, it was a larger plane , full and was able to stretch out. I would love to fly American Airlines more but flight times for my destinations are not always the best."
優點： "Crew was excellent especially the first class attendant very attentive and always checking on you"
缺點： "The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait"
優點： "Yes everything was great"
缺點： "Nothing everything was great"
優點： "Comfortable seats"
缺點： "It was all good"
缺點： "Paid for upgraded seat for complimentary alcoholic beverages and was told they would not be served. IFE was finicky - many broken screens. Deplaning was pandemonium."
優點： "Good price and new clean aircraft."
缺點： "Reclining seats."
缺點： "Unexplained 3 hour delay. They couldn't be bothered to automatically rebook me to an earlier flight (other airlines do this). They also couldn't put me on standby over the phone?! I had to wait for someone to arrive at the gate and then get on standby."
優點： "Seat comfortable and professional crew"
缺點： "Assist foreigners better"
優點： "Good flight"
優點： "The entertainment on the flight"
缺點： "Flight was delayed"
優點： "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
缺點： "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."
缺點： "Gin availability"
優點： "Crew and seats super comfy"
缺點： "TV in the seat"
優點： "Great crew - good attitudes."
缺點： "Delayed for an hour due to a log book issue."
優點： "Everything except cabin comfort was fine"
缺點： "Very hot on the whole flight"
優點： "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
缺點： "Got there safe!"
優點： "We took off and landed safely."
缺點： "Felt very low budget and cramped."
優點： "We made great time!! Crew was friendly."
缺點： "Airplanes are small and that middle seat is a killer for your neck but crew and making good time made up for it!!"
缺點： "It took entirely too long to board the plane. Then there were ‘mechanical issues’ that needed dealt with. Well, don’t have everyone sit on the plane for 60 minutes. Don’t continuously state ‘it’ll be fifteen minutes.’ Just give straight answers"
優點： "Not much"
缺點： "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."
優點： "Comfortable and on time"
缺點： "The flight was delayed by an hour because one flight attended didn’t come to work on time"
優點： "Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight"
優點： "Very comfortable bulkhead seats on upper level. Flight attendants taking care of every need. Fantastic service, good food, great entertainment. We could ask for nothing more!"
優點： "Boarding and flight was on time."
缺點： "Our flight was delayed for 1 hour, the cabin crew was slightly rude and cold. Did not feel welcome"
優點： "Seats quite comfortable. Crew ok."
缺點： "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
缺點： "While Delta are stepping up their snack & refreshment options, American seems to be joining the downhill slide group. If you don't like dry pretzels... choose another airline. Also had that wonderful experience of learning after boarding that you need to have downloaded the app to be able to reach any entertainment options. And, nowhere to plug the device to keep it alive. I didn't realise that AA was competing with the budget airlines like Rouge now..."
優點： "The crew for the most part was nice."
缺點： "It just wasn't a comfortable flight and then a extremely bumpy ride all the way from LA to NYC."
缺點： "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."
缺點： "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."
缺點： "Crew member had poor attitude. Not all just one seem to be having a bad day"
優點： "Good preferred seat."
優點： "On time."
缺點： "The door team was all over the place creating a chaos at the time for boarding the plain. I've notice several people in front of me were complaining due to the boarding dynamics. (Not smooth boarding)"
優點： "Smooth flight home from Cancun."
缺點： "Late arrival."
優點： "Plane was clean; staff professional; no issues."
優點： "None at all. Very poor customer service."
缺點： "Very poor customer service. Flight attendant name Daryl H. Colored male , declined to help me put my carry on luggage onto the over head bin. Instead he scolded me not to bring carry on luggage if I can't put it in. The bin wax too high for me . I'm 4'10 inc tall and unable to reach the over head bin. And Daryl H, was sitting on my paid chair. A nice passenger offer his help and put the carry on to the bin. I will not book this airline again."
缺點： "Delay with out any real information or updates. Nothing done for the inconvenience. Will not fly American Airlines."
缺點： "Delays I missed work Delayed three hours"
優點： "It was last minute booking, I was balky for the price and the overall experience was comfortable."
缺點： "They forgot to get my coffee but it's nothing major plus we were about to land in 30 mins or so"
優點： "Direct flight"
缺點： "Delayed 2 hours, gate changed, no free food"
優點： "Was about an average flight for domestic travel."
缺點： "Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward."
缺點： "The plane was delayed due to waiting for people to clear customs."
優點： "Movie options were good. Nothing else."
缺點： "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
優點： "Air Canada is always a great travel experience."
缺點： "The food is terrible. It's the worst I've had from any airline."
優點： "Air Canada is consistently a great overall experience."
缺點： "The food is terrible. It's the worst of any airline I've ever taken."
優點： "Did not board because you screwed up my reservation"
缺點： "Not screwing up my reservation!"
優點： "Crew was responsive"
缺點： "Late departure, sitting on the tarmack for hours, most uncomfortable seats"
優點： "It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding."
優點： "I liked that they served three meals - one hot lunch, one sandwich, and one breakfast. Also that they frequently came through with water refills. Very good entertainment system, although it was off for rebooting for about the first 30 minutes in the air. French red wine blend was excellent. They seem to always have French wines."
缺點： "Attendants restocked the bathrooms, but didn't seem to clean them much (sticky floors - yuk). Wish they had some English newspapers on board to read. The food was only fair."
優點： "Exit seating with more leg room."
缺點： "No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff."
優點： "The staff were very friendly and courteous. It was comfortable for a 12 hour journey in a plane. What a difference from their regional staff and service."
缺點： "The food was of course something to be desired."
優點： "The AC in-flight staff are always very nice. It was a pleasant flight"
優點： "The extra $50 seats were roomy."
缺點： "Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly."
優點： "Crew is always courteous"
缺點： "I barely made it on time because my prior flight was delayed"
優點： "The plane was quite new, and that's pretty much it."
缺點： "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
優點： "On-line check-in was available.The process in Taipei to board the flight was good."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
缺點： "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
優點： "Cadence of service. Amazing plane."
缺點： "No free drinks"
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
優點： "We had a trip planned for Las Vegas on the Wednesday following the sad and tragic shooting at the Mandalay Bay hotel. We were planning to be at the Luxor next door. Because of this proximity to the horrible scene we could not see completing this trip. The Air Canada staff understood and accommodated our need change plans. They arranged for us to fly directly home rather than to our planned stop in Las Vegas."
優點： "No built in entertainment systems. YES PLEASE. Built entertainment systems take up room, sometimes have screens that can't be turned off, and some generate a lot of heat. So glad they were removed. The built in streaming service is a much better solution. Crew was fine."
缺點： "Seats are just ridiculously close. This makes boarding take longer. I don't think emergency evacuation is feasible. Have seats this close been tested for evacuations? Knees-touching-the-seat-in-front close. Taller people can't sit with legs straight in front. Eat before your flight."
缺點： "Worst leg room I have ever seen and I fully over 20 + times a year!"
優點： "I appreciated that the plane left as scheduled, had plenty of legroom, and was attended by professional and gracious personnel."
缺點： "THe previous flight that we took, on June 20th, from Las Vegas to Toronto, was cancelled at the last minute. As we had a tightly-scheduled flight to Amsterdam, we missed that connection. There was no notification given prior to the cancellation, just suddenly came up on the monitors at McCarren Airport. No explanation was offered. THe flight that we were transferred to arrived in Toronto too late to get us onto our Amsterdam flight, and so Air Canada personnel gave us vouchers for food and tried to book us a hotel room. We were ferried to 3 hotels, and turned away at all of them, an dwound up sleeping on the flor of the kid's area at TOranto Airport. we finally got to Amsterdam a day late.and had our trip upgraded to business class for our trouble. I have no quarrel with the treatment that we received from Air Canada personel. THey were very patient and gracious, in spite of a number of irate passengers in the same situation that we were in. However, the failure to have accomodations for stranded travelers was exemplary of poor planning on the part of administration, not personnel. I am really torn as to whether or not to use Air Canada again. WHen it is good, it is very good, but when iit is bad, it is the worst that I've ever experienced."
優點： "Absolutely nothing."
缺點： "No flight attendant came during the entire course of the flight, even after I had pressed the button for one. One flight attendant was extremely hostile. Horrible experiencing flying to Vancouver from Vegas."
缺點： "There was a very long line to check in, the gate was changed prior to the flight, we couldn't get to the gate because the doors were locked, we had to stand there waiting for 30 minutes, and the flight was delayed by 90 minutes"
缺點： "Disgustlingly rowdy, drunk, loud, and vulgar passengers unchecked by the flight crew."
優點： "Nothing. I spent the whole 5+ hour flight cursing (in my mind) the entire Air Canada executive team. This was my first, and will be my last trip on this horrible airline."
缺點： "Not enough leg room. I'm assuming that all Air Canada executives are either very short people, or they've never tested their product. I've never flown on such an absurdly uncomfortable airline seat configuration, and I fly over 100,000 miles a year worldwide (including discount airlines in China!). If you have long legs, and your flight is more that two hours, DO NOT fly Air Canada Rouge. You've been warned!"
缺點： "When I am willing to purchase overpriced food on a plane, please at least have what I would like from the menu. On my flight to Canada and from Canada to Las Vegas I ordered food and had to settle on what they had available because I was so hungry. As soon as I asked for food, the crew should know what is and isn't available. Food was ok, whoever shot the pictures for the menu did a fantastic job of making it look good. Chicken wrap was good."
優點： "Crew were nice."
缺點： "I had a window seat and there really wasn't a lot of leg room because of how the body of the plane curves. Food was ok. Not a lot of elbow room to eat."
優點： "It got to Vegas on time and my luggage was there, too."
缺點： "Rouge has less space per person than Spirit. I never thought that could be possible."
優點： "I had leg room where I was seated. Short flight."
缺點： "I had to be moved a second time during my travel. No entertainment. So far, the most uncomfortable connection Ive had in my trip. The emergency door i was sitting next to was leaking water, which kinda worried me."
缺點： "Kayak failed to notify us of a change in our flight of four hours and change of route"
優點： "The personnel were pleasant and efficient."
缺點： "AC Rouge domestic flight was horrible. Tiny seats that reclined about 1.5 inches jammed together. Not that size plane's original configuration I'm sure. Absolutely miserable. The personnel were all very nice and competent--I felt sorry for them having to work in such an environment. I've been in small African airline's planes which were small but not that uncomfortable."
優點： "Airline attendants were fantastic. Boarding was efficient. I never tried the food so I can't attest to that."
缺點： "Space was so cramped it was crazy - I had a prior Air Canada flight experience that was very comfortable, but if I was 6" taller in this flight I would have been pissed."
缺點： "Spending the entire flight with my knees wedged into the the back of the seat in front of me was painful. I'm 6'2" which is not unusually tall. So greedy and careless for Air Canada to put the seat rows so close, selling an extra row of seats while causing pain for all the tall passengers."
優點： "food and beverage service"
缺點： "Lack of organization at boarding; zones need to line up in specific areas and board sequentially. Boarding was chaos."
缺點： "No leg room, no tv's and no chargers."
優點： "Attractive and competent flight attendants What a soft landing"
缺點： "Water tasted off Leg room inadequate for 6'1" person French safety demonstration Restrictions around wearing headphones"
優點： "Plane was on time and flight was comfortable."
缺點： "There was no free food - that would be impossible in Europe."
缺點： "There was no TV on plane , the seats uncomfortable"
優點： "They were on time. We weren't told of any mechanical issues with the plane that could cause delays. Stewardess were helpful and courteous."
優點： "Clean airplane Helpful crew Overall great experience"
優點： "Fast and easy check in"
缺點： "The security at the airport kept calling me a prostitute and verbally harassed me at the secondary inspection room. They looked down on my because I'm an orphan. Plus my luggage got lost as soon as I landed on Vegas, the staff were rude to me and gave me attitude."
缺點： "Bought this trip last minute as I had a meeting to get to the next morning and there had been an issue with my other flight. Arrived early for the flight at 6am in the morning and was told it wasn't going until 2.40pm that afternoon because of a maintenance issue. Was not notified, air canada said it was a non refundable ticket and I missed my meeting. Terrible service and they were not flexible at all. Only bought this new ticket because my existing ticket was not able to get me to my meeting on time, so it was a complete waste of money"
優點： "I haven't flown in a while and used the USB and 120V outlet with was supplied."
缺點： "As the plane was changed, I needed to check my carryon bag as there wasn't enough space available."
缺點： "Time it took to board"
優點： "no entertainment no food (or to pay snacks , but cannot call that food ) seat designed for kids price average , even not cheap"
每天清潔，並在 台北飛往 拉斯維加斯的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 拉斯維加斯的機上會提供口罩
從 台北飛往 拉斯維加斯的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 拉斯維加斯的彈性機票