每天清潔，並在 台北市飛往 惠州的機艙內安裝HEPA高效濾網
優點： "Seat was great."
缺點： "Food courses should be delivered slower. It’s a race to see how fast all the courses can be piled on to you ."
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
缺點： "Flight delayed, Missed connecting flight Not good response from ground crew members"
優點： "Helpful staff both on ground and in the air"
缺點： "- The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare."
優點： "Staff was accommodative"
缺點： "There was on passenger who requested vegitarrian special but air line had no record of it.Air hoist started arguing that they did not have record. I had to intersect that it is not his mistake.It is a miscommunication.please try to solve,and she did. There are a lot of Punjabi passenger but no movie or song for their intertainment.Please if it is all possible!"
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "Movie selection great! Food not bad."
缺點： "Wish they believed in giving ice more for us Americans."
優點： "We flew economy, so didn’t have incredible expectations. The seats actually had more legroom than expected and reclined well. No complaints for what it is."
缺點： "The food was pretty terrible, even for airplane food. On a 14.5 hot flight we had 2 full meals, along with some snacks which was decent frequency. However it was so inedible! Luckily we packed our own food just in case. The crew was also pretty terrible, and not because of a language barrier. Didn’t seem to know the basics about food and drink service and often skipped service to people wide awake and waiting."
缺點： "I couldnt order Hindu meal and when I asked for a chicken dish, I was served pork with it."
優點： "CS gave me seats with screens. My kid enjoyed it much."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Great staff, food, comfort. Very clean toilets."
優點： "They only delay 30 minutes instead of leaving longer"
缺點： "All the international flights departing and arriving in Guangzhou were ferried by bu. It's very inconsiderate for customer with luggages. Customer service representative was unhelpful at lost and found and at the airport terminal. It's always another department's problem."
缺點： "Only allow one piece luggage."
優點： "Reviews were terrible, but this was better than most US airlines I’ve flown."
缺點： "Entertainment was lacking but it’s not a big deal. I just work or read."
優點： "The flight attendants are great, and doing their best in a broken system..."
缺點： "The airline is always late, and you will consistently miss connecting flights. They will do nothing to accommodate you, while you wait for the next flight. They've lost my luggage on 30% of my flights with them."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "Movie selections."
缺點： "Delayed. Seats are too close together for a long haul."
優點： "Very attentive staff, decent food, and the ability to stand up for a bit in the galley."
缺點： "The "rule" regarding any cell phone-like device not being able to be used, even in airplane mode. Silly rule and highly enforced. Told to turn off my Kindle even. This makes for a really long flight!"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
缺點： "food was disgusting"
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "That I was able to watch movies and the flight wasn't full."
缺點： "Had to be transported to board the plane. It was delayed for an hour."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."
優點： "Overall I have 5 bc it wasn't airlines fault"
缺點： "Flight was delayed 2 hours"
優點： "Courteous staff and punctuality of the flight."
缺點： "Entertainment system was not working in our seat. The vegetarian food not available unless booked in advance."
優點： "I flew China Southern from Shenyang to Shanghai 4 days after rupturing my Achilles tendon. There service was fantastic, getting me wheelchairs through both airports, changing my seat to give my leg more room, giving me special attention during the flight to make sure I was comfortable. Their service for me was outstanding and caring in every way. 10+ from me. Thank you China Southern!"
缺點： "No complaints at all."
優點： "No delays"
優點： "The seats were comfortable and the cabin crew helpful. The entertainment options were pretty varied and there were lots of options either in English or with English subtitles."
缺點： "The food was pretty bad. I was assigned a center seat even though the aisle seat next to me was vacant, so I took that one anyway. The bathroom situation was the worst part. I don't think there were enough on the plane, and other passengers were taking way too long in the bathroom. When one passenger decided economy class passengers weren't allowed to use one of the toilets, the staff did nothing. That was frustrating. :/"
優點： "Seating was good and comfortable"
缺點： "They should at least have English speaking flight attendants even one or 2 .. no liquor service on a 16 hour flight"
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
缺點： "The WORSE check in service EVER./ Rude, arrogant and ignorant."
優點： "Crew was friendly and most spoke some English. They offered drinks throughout the flight and were courteous. Personal TVs were nice."
缺點： "Take off was late. Could not use my cell phone the entire flight even if it was on airplane mode. Absolutely ridiculous as I've never had another airline do this. Why can I use an iPad but not an iPhone? The meal could've been much better. Maybe some other, better snacks instead?"
優點： "would do it again."
缺點： "some food a bit dodgy but otherwise OK."
優點： "My flight was delay for 4 hours. For no reason.. everybody was upset And unhappy waiting for the flight. I had a buisness meeting as early as 8:00 the next day which I had to move. That delay as no reall good reason. And the rest of the flight I was to engry."
優點： "1. The food was actually very tasty 2. The crew was nice for the most part 3. The price I paid was decent $496 for one way from Manila to SF"
缺點： "1. The seats were too close together and not comfortable. The arm rests were too short and my elbows kept pushing the overhead light on. 2. The audio jacks was broken so I had to jiggle the headphones in the socket to get the audio to work and even then it wasn't good so I just gave up on watching a movie 3. They don't allow use of cell phones even in airplane mode"
缺點： "We did not realise we could not change out flights. We had to buy four one way tickets from Rome to Sydney rash back home because my father in law was severely ill. On the tickets, it doesn't state it can not be amended. They should have more details of changing flights conditions on the tickets."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "food, boarding procedure"
缺點： "Even airplane mode turned on, passenger is not allowed to use mobile. no private screen"
優點： "I was bumped from economy to business class. This was a unique experience in which I got to travel as a VIP. Economy class with China Southern is better than domestic U.S. carriers, but business class was something else."
優點： "good entertainment quiet nice stewardesses/stewards"
缺點： "vegetarian meals were not great, but as expected for airline food no soap in any of the airplane bathrooms"
缺點： "We were delayed about half an hour taking off, which was not communicated clearly. This was already a late flight and i had had a 7 hour layover."
缺點： "Departure was delayed almost an hour and food was awful. Really want them to improve their to something edible"
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
優點： "The fare was good."
缺點： "More modern equipment. Tv screens. Movies. In flight magazines in English."
優點： "Flight is okay when it is on time."
缺點： "We arrived to our destination 12 hours late both going there and coming back due to delayed flights and missed connecting flights. Dealing with airport staff was a nightmare because the lines were long and counters were understaffed."
優點： "Comfortable seat."
缺點： "It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better."
缺點： "the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection"
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
缺點： "package service. lost my package twice."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
優點： "Good service"
缺點： "The food was very poor."
優點： "Boarding was easy."
缺點： "Food ! Tasteless and bald.."
優點： "The plane left much earlier than scheduled. They did not wait for the rest of the passengers to board. I had to catch a flight four hours later. I spent a total of 8 hours in the VERY COLD airport."
缺點： "We only had one hour to catch our connecting flight, which was canceled and rescheduled by air China not by customer. Rude!"
優點： "Cabin crew were kind us but service details are poor very much."
缺點： "We were very bored during fight from JFK to PEK."
優點： "Service was OK"
缺點： "They have us sit in airplane from 8 am till 10:45 am. In the airplane over 2 1/2 hours that is unheard of We finally arrived in shaman at 2 PM So we have for our steel late due to unknown reason After travel from JFK to Beijing China 15 hours and three hours layover +3 half hours sitting in the airplane that is just ridiculous"
優點： "This connection has been changed and it was too early for my flight, it got changed and i was told I don't hv a connecting flight.. ca7265"
缺點： "This connection has been changed and it was too early for my flight, it got changed and i was told I don't hv a connecting flight.. ca7265"
優點： "Flights ran on time. Fares were very low."
缺點： "Service was minimal. No way to get help at the gate. Minimal service on board. Beverage service twice on a 13 hour flight. No snacks. Terrible food. Limited choices on entertainment system."
優點： "They tried their best to accomodate but didn't do much to make everyone feel treated well."
缺點： "Flight changed three times with different times. In the end we were delayed for 5 hours and missed connecting flights. They offered a $15 food voucher and forced people to sleep together in a hotel room since they refused to let people who came alone have their own room. They rebooked and made it a complete waste of a vacation day while we wait to board a new flight in the middle of the afternoon."
缺點： "Flying from iad,pek,mnl Air China lost our luggage and we get the next day at the air port. From mnl,pek,iad our luggage made it all the way.Our experience of customer service was not Good from pek to iAd."
缺點： "Their seat arrangement. I feel a little more like being in the coach"
優點： "Plane was clean"
缺點： "Crew walked around with only water no juice. There was no fruit or refreshments for such a long flight as on other airlines. The two meals had very little meat in them very mediocre Seats very narrow."
優點： "The crew is courteous and very nice looking."
優點： "The flight crew was friendly and responsive...."
缺點： "Entertainment and food options were lacking for western travelors...I fly in Asia regularly and felt this food was below standard."
缺點： "FLIGHT DELAY FROM USA TO BEIJING AND BEIJING TO HCM."
優點： "Nice staff!"
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
缺點： "seat is really tiny! food was bad. only few movies available."
缺點： "ZERO costumer service."
優點： "Cheap ticket"
缺點： "Air China still doesn’t let you use your phone at all during a flight even on airplane mode which is problematic when all of your music, podcasts, and audiobooks are on your phone. The food was terrible and in a 13 hour flight we were offered no snacks between our two terrible lukewarm meals. The flight attendants were not very helpful or friendly. My boyfriend was having stomach issues and they wouldn’t let them sit in an empty seat next to the bathroom for a few hours. They also booked our tickets with only an hour to switch and had to be rushed through security."
缺點： "No legroom, no computer or mobile phone use."
優點： "Meals were decent, Staff was VERY attentive, courteous and polite. Ride was very smooth. Didn't hear much from the pilots, which is ok!"
缺點： "The no-phone, no-internet rule is absurd. I could have really used some internet-for-purchase on a 13 hour flight. Some movies were only in Chinese with no subtitles and the games seemed to require a separate controller with X/Y buttons. Overall blah score entertainment. Announcements were too frequent an intrusive, especially when they're repeating the same thing 2 minutes apart. Also, the weird rules--shades must be up during takeoff, but must be down while we were in the air. Seat must be up during meal time. Learn to chill a little China Air."
優點： "Selection of entertainment. Regular beverage service. Nice staff."
缺點： "Food selection."
優點： "Best price!food"
缺點： "Food quality"
缺點： "Movies were old"
優點： "Price was good."
缺點： "Crew was rude at times. Might be a cultural difference. Crew was more friendly and responsive to Chinese travelers."
優點： "Plane remained aloft for duration of flight."
缺點： "No seat power but hey what can ya expect at such a low price."
缺點： "Very unkind crew. They didnt seem to want to help the passengers. They appeared rather annoyed. The seats are too close from row to row. Undoubtedly the most uncomfortable airline seat ive sat in."
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
優點： "Airline staff"
缺點： "Delayed flights (2 legs, 4 hours) and mishandled luggage"
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "Delayed 8 hours in Beijing with no info given on departure updates. Worst flight ever."
優點： "Mr. Zhang helped me a lot. Thanks!"
優點： "Not much. Size of seat and legroom same as other economy class so although cramped it was acceptable."
缺點： "Flight was delayed but no announcements and no change to boarding information posted at gate. Food was inedible and also not enough for the long flight. The major food groups served were white bread, white rice, and more white bread. With some extremely salty and corn starchy food in small amounts to go with. Entertainment system had touch screen that was very difficult to use, 90 percent Chinese movies, and headphone was very unsatisfactory."
優點： "The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great!"
缺點： "Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment."
缺點： "Delayed for 2.5 hours."
缺點： "Seat is small and uncomfortable No entertainment on flight Landing late Food test not good poor customer service"
優點： "Was not terrible but would not seek a flight on air china."
缺點： "Old seats and poor entertainment. Was fine. And they didn't get our bags to our connecting flight."
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
缺點： "Terrible ticket change process"
優點： "One of the four flights gave us water bottles and hot towels"
缺點： "Delays outbound and inbound and airport staff did not do anything to help with rearranging connecting flights even though it was known that we would miss the scheduled connection, and it was a disorganized inefficient process in Beijing that took over 2 hours of standing in line and the hotel they arranged for required sharing rooms and a 20min shuttle ride and by that point there was only 3hrs left before check-in time."
優點： "The crew were really nice and pleasant Leg space was a better than Mumbai to Beijing"
缺點： "The Air -china crew English need to be improved The non-veg food was a little mediocre"
每天清潔，並在 台北市飛往 惠州的機艙內安裝HEPA高效濾網
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豁免更改費用。 搜尋 台北市飛往 惠州的彈性機票