|航空公司||中華航空, 中國東方航空, 日本航空, 國泰航空|
缺點： 1. The flight delay. 2. Horrible food. 3. In-flight entertainment set wasn't working. When we told the stewardess about it, it wasn't addressed till the flight was about to land. Which was by then, rather useless. They gave a a complimentary bottle of wine though.
優點： Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system.
缺點： A change of snack for to and fro journey would be good.