缺點： "Very uncomfortable seat. A bit rude flight attendant."
缺點： "Chair isn’t comfortable."
缺點： "Food and entertainment could better"
優點： "Entire crew members, food, hospitality & aircraft."
缺點： "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
優點： "Excellent crew!"
缺點： "It could have been quieter."
優點： "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
缺點： "Movie catalog needs to be expanded"
缺點： "Old man next to me couldn’t keep his arm on his side."
優點： "Attentive and friendly service, good food, fairly spacious seat."
優點： "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
優點： "Crew were very hospitable"
優點： "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
缺點： "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
缺點： "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
缺點： "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
缺點： "Everything the whole team was great."
缺點： "very average"
優點： "Staff very friendlym Flight was on time."
缺點： "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
優點： "Great service and crew. Boarding was quick and efficient."
缺點： "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
優點： "Attentive and polite staff. Comfortable planes. On time flights."
缺點： "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
缺點： "Food was ok and limited entertainment"
優點： "Services and respectful"
優點： "The leg space of the plane"
缺點： "Some crew hard to understand they English"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Food was served with metal utensils."
缺點： "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
優點： "Great service"
缺點： "Film selection is ok."
缺點： "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
缺點： "crew not able to understand English"
優點： "Food and movies options."
缺點： "Not enough help to put my carry on on the overhead luggage storage."
缺點： "Limited number of movies"
優點： "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
優點： "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
缺點： "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
優點： "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
缺點： "Nothing, really."
優點： "Excellent crew, comfortable seat, good food"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
優點： "very good service comfortable seat"
優點： "The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped."
缺點： "Not much all good"
優點： "Very friendly and attentive service, good movie selection on new screens."
缺點： "TSA-style pat-down at the gate in Narita before allowed to board."
優點： "Good service."
缺點： "Flight was congested."
缺點： "Missed connecting flight due to delays from first flight"
缺點： "Flight was delayed for four hours. Missed connecting flight."
優點： "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
優點： "Again seats space could be better. Crews were very attentive."
缺點： "Other passengers reclining their seats could be a nuisance..."
優點： "Crew was excellent"
缺點： "Better seat cushions"
優點： "Reliable service, clean cabin"
優點： "Clean cabin and good service"
缺點： "Not every body is doing extra miles to make customer happy"
優點： "The service was outstanding! All of the flight attendants were amazing!"
優點： "Smooth boarding"
缺點： "If they could serve a light snack would be good"
缺點： "Crew miss my drink"
優點： "The service was excellent"
優點： "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
缺點： "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
優點： "Crew very attentive but not intrusive. Food very good."
缺點： "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
優點： "Flight time shorter than scheduled. Food good. Crew great."
缺點： "Somewhat limited recent release movies compared to Emirates."
缺點： "The seat covers looked worn and dirty. Needs an upgrade."
缺點： "Seats after 1st hr, will feel uncomfortable"
優點： "Helpful with our 2 year old"
缺點： "Baby change area is very small"
優點： "Same as above on SIN-BKK"
缺點： "Next time in B787 Dreamliner"
優點： "crew handled the tough crowd well, but were not extremely hospitable"
缺點： "food was disgusting"
優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"
優點： "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
缺點： "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
優點： "Good boarding, good arrival gate"
缺點： "Old plane, entertainment system is very old and screen bad"
優點： "Great crew and cabin!"
缺點： "Meals were just ok"
優點： "Friendly crew and spacious."
缺點： "Food could be better"
優點： "Entertainment system ok"
缺點： "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
優點： "The crew, their professionalism and wide variety of entertainment."
缺點： "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "The hot food was dry and lost my appetite"
優點： "Boarding. Timely departure"
缺點： "Entertainment selection."
優點： "Couldn't find a problem"
優點： "The seats were comfortable and the staff was very attendant!"
缺點： "No complaints"
缺點： "Excellent flight service no"
優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
缺點： "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
優點： "Food, service"
優點： "Food, service"
優點： "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
缺點： "no problems"
優點： "I reallyiked th service from the crew"
缺點： "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
優點： "Espresso coffee, champagne, crew, headphones"
優點： "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
缺點： "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
優點： "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
缺點： "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
優點： "Spacious and comfortable bed."
缺點： "The food wasn't that great. Average at best."
優點： "Flight crew, food, boarding and entertainment great."
缺點： "Just didn't like the 7 hour delay for the flight. Nobody's fault."
優點： "Excellent service"
缺點： "Very poor on board entertainment"
缺點： "Delayed 2 hours behind schedule"
優點： "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
優點： "Excellent flight experience"
優點： "Ease of check in, very quick."
缺點： "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
優點： "Service is always excellent"
缺點： "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
優點： "Late departure but kept informed. Food good."
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
優點： "Comfortable seating Brst service"
缺點： "Very few Good Hindi movies Increase the no and quality of Hindi movies"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Entertainment option"
缺點： "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
優點： "Very good"
缺點： "Very good"
優點： "The crew was nice and friendly, food was ok"
缺點： "Food should request order by the crew, rather then trolly push like an old style"
缺點： "Don't delay"
優點： "Service was outstanding"
缺點： "It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours."
缺點： "Seat was very uncomfortably"
優點： "Conformt ,enjoy and on time"
缺點： "Docking at an air bridge rather than taking a bus"
優點： "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
缺點： "Honestly i think there are not much space for each passenger."
優點： "Everything was excellent, crew, seat, food"
缺點： "The person on duty at the desk of the lounge in Johannesburg was very unfriendly and even rude."
優點： "Seats were ok on par with other airlines. Food served was good."
缺點： "More leg space."
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "terrible food - poor entertainment system with very mited choice - flight delayed as always"
優點： "I liked that the tray table in Economy had a mobile phone holder"
缺點： "The seats were the smallest and thinnest I think I have ever sat in."
缺點： "all except the seat - always delayed"
缺點： "short hall business class not comfortable - flight delayed as usual"
優點： "The crew is very proactive."
缺點： "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
缺點： "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
優點： "new seating arrangement is nice"
優點： "The friendliness of the staff."
缺點： "Seats are not exactly comfortable for a long flight"
優點： "the flight itself was fine. the crew is professional"
缺點： "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
優點： "The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks"
缺點： "On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad"
優點： "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
缺點： "keep providing little gifts for kids"
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
缺點： "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."
缺點： "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
缺點： "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"
優點： "Flight excellent. Service and plane"
優點： "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
缺點： "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
優點： "The staff being very attentive & prompt , great service"
缺點： "Seats not comfortable for a long haul flights"
優點： "Staff very professional"
缺點： "Touch screen not working, no entertainment on entire flight"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "A perfect landing/touchdown into Auckland. Great pilot"
缺點： "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
優點： "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
缺點： "The food on Cathay still has not improved compared to other airlines'"
優點： "Smooth easy ride and great business class lounges."
缺點： "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
優點： "Except for one time service everything else is good"
缺點： "Staff forgot what I have asked for boarding could have been done using zones."
優點： "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
缺點： "Food was mediocre in flavour and variety."
缺點： "The crew service very lack"
優點： "Crew provided excellent service, seats were comfortable and food and drinks were great."
優點： "Inflight entertainment was excellent! Staff were very attentive."
缺點： "More choices in food and more leg room or ability to put legs up, had very swollen feet!"
缺點： "Cancelation process was too poor customer service was also too poor. And high cancellation fee. Customer service representatives did not tell me when I am going get the money back and also weather my ticket is also canceled or not."
優點： "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
缺點： "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "We got to our destination"
缺點： "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
缺點： "30 passengers on a 60 seat plane. We should have been spaced out due to the Coronavirus, but NO. We reallocated seats which had us all jammed up the front and back with rows of empty seats in between. Not good enough Qantas! I asked to change and the cery pleasant hostess said no we were NOT allowed. I do NOT understand this."
缺點： "Way cramped"
優點： "Window seat on my own. Landed early."
缺點： "Direct flight to Melbourne."
優點： "Got an aisle seat. Got all the meals. Overall a good flight."
缺點： "Tim Tams out for self service"
優點： "The crew was nice, the movie selection was good."
缺點： "More space in seats"
優點： "The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic."
缺點： "Qantas always gives great service"
優點： "Entertainment was very good. Crew was professional and efficient."
缺點： "The seat had no lower back support and was really uncomfortable."
優點： "Had 3 seats to myself as plane wasn’t full."
缺點： "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."
缺點： "Qantas is always delayed leaving"
優點： "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
缺點： "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
缺點： "Bigger seats, more room between the seets."
優點： "The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good."
缺點： "Better power options (universal plugs/power)"
優點： "All as expected."
缺點： "Crew could have been more pleasant."
優點： "Staff were friendly"
缺點： "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."
缺點： "They didn’t leave my food. They took it away."
缺點： "Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route."
優點： "The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys."
缺點： "Nothing much. I have long legs so it's hard to get comfortable enough to sleep."
優點： "The service was really good"
缺點： "My bag was broken when it came off the plane so I wasn’t happy about that."
優點： "Service fantastic"
缺點： "Food was a bit ordinary but on a short flight understandable"
優點： "We eventually got to our destination safely although very stressed"
缺點： "The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay"
優點： "Boarding was very efficient and on time - flight was exceptionally smooth and arrival in Brisbane was 45 minutes early - keep up yjr good schedule"
缺點： "Not much to mention at this point - all good"
優點： "Excellent seat comfort & entertainment options. Food was average."
缺點： "No vegetarian meal options"
優點： "Qantas staff unfailingly helpful and courteous."
缺點： "A more suitable lunch that could be eaten more easily , the quiche in a fidley box and nothing to w eat it on was trying."
優點： "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
缺點： "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
優點： "Helpful staff, well informed"
缺點： "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
優點： "Pillow and blanket made the trip much for comfortable"
缺點： "There was no entertainment on board. There was provision for iPads in the backs of the seat, but none provided. There were drop down TVs but the audio was not working. Had I known in advance that this would be the case, I would have been able to prepare my own device and headphones."
優點： "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."
缺點： "I could not eat the food"
優點： "Entertainment for the kids Healthy food The crew were great and interactive"
缺點： "Too much pressure for the ears"
缺點： "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."
優點： "Everything was great - arrived early. Excellent service."
優點： "Overall good flight and staff nice and friendly"
缺點： "Nothing comes,to mind"
缺點： "An hour late"
優點： "Great entertainment and new release movies. Food was great"
缺點： "The man in front kept jamming his chair into my knees just so he could get back as far as he could, despite the only thing stopping this was my actual legs, when I tried to explain that he got a little abusive. Iv got got some light bruising on my right knee. Food was better then expected and am happy to fly Qantas again"
優點： "Staff were friendly, boarding was efficient, and in-flight service was unobtrusive."
缺點： "To be honest, I really wish Qantas would include Bejewelled in their games offerings."
優點： "The flight was on time. Crew was pleasant."
缺點： "The food was terrible."
缺點： "Food, I cannot get an option to have a Cheese platter. The food has been prepared too far in advance and is tasteless and full or preservatives."
缺點： "The dinner meal was dried and pretty disappointing as was the media selection in coach vlass"
優點： "Thank you Qantas I enjoyed the flight, the service was excellent. Cabin crews were friendly. Overall excellent."
缺點： "There is nothing that I dislike."
優點： "Business class seats are private and allow for lay flat sleeping"
缺點： "Would have prefered to fly Emirates."
優點： "They made it tolerable, and made us feel comfrotable on this 13.5 hr flight."
缺點： "Noisy conversations of people waiting to use the toilet."
優點： "crew was great"
缺點： "my console didn’t have sound but other than that it was excellent"
缺點： "They do not offer any options to passengers who have allergies i.e Onion and Garlic"
優點： "In flight crew"
缺點： "Disregard for chosen seats and unwillingness to reinstate them."
優點： "Helpful service and comfortable seats"
缺點： "Bad food and bad FA"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
缺點： "Flight was delayed and it was not mentioned until past boarding time."
優點： "Quick easy boarding"
優點： "Food is awesome as well!"
缺點： "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
缺點： "How can u loose a luggage"
缺點： "Almost 3 hours LATE ,"
優點： "All my family wanted to have chicken flavor ,but we all got the wrong one"
缺點： "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
優點： "Though the boarding process for this flight had the passengers take a shuttle to board the plane, I actually preferred this, because it seemed that the process was more efficient. The crew was quick to get everyone settled and our flight departed within just a couple of minutes from the original departure time. Seemed as though it was way faster than the normal gate departures of most flights I've been on."
優點： "The plane didn’t crash..."
缺點： "there is pretty much no leg room if your over 5’6"
優點： "Very clean and on time"
缺點： "Legroom was tight. Much less than the sfo/Tiapie leg"
優點： "Even for a short flight there was a nice meal! Fantastic!"
優點： "Boarding was fast and efficient"
缺點： "Food was terrible"
優點： "Great food"
缺點： "Need more leg room"
優點： "Services on the plane, flight schedule punctuality."
缺點： "No dislike on this trip from LAX to Taipei."
優點： "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "My emergency row seat"
缺點： "The food was iffy, but w/e"
優點： "For economy class the seats were not cramped and had some space to them."
缺點： "Lack of selection for food."
優點： "Everything was exceptional"
缺點： "The flight was delay and this the frist time I ever been delayed in my flights experience."
缺點： "Business class seats are old and not all that comfortable."
優點： "Nothing. Didn't make flight and tried to contact by phone multiple times via email and phone to switch and was ignored"
缺點： "Tried to change flight according to their policy but was unsuccessful in getting in touch or getting a response from anybody in their company after multiple tries via phone and email. Please help me rectify"
優點： "They put many American airlines to shame, as they are so efficient and pleasant. Flights were very on-time, with only small delays. Very good at de-planing passengers quickly."
缺點： "seats were so uncomfortable.. felt like metal cups.. hardly reclined at all for a flight that goes over-night. Needs more comfort in seating."
優點： "flight was only 2.5 hours long, but very good service for such a short flight flight attendant attention to detail, and kindness were much appreciated. multi lingual was also impressive alcoholic drink selection very good seats quite comfortable"
缺點： "entertainment non-existent for business class, or for my row (row 1). flight only 2.5 hours so no big deal, but entertainment on longer flight would have been a problem (no personal screen) suggest something like a competitor airline does (american company name, begins with "U"). use on-board wi-fi and we stream in entertainment onto our personal devices...."
優點： "Boarding was well organized and the crew was very nice."
缺點： "The seats are VERY narrow in economy and very little leg room. They turn on all cabin lights when serving meals at very odd hours during the flight. No individual fan vents and this flight was very warm."
優點： "Very good service.on a scale 1 to 10,I give 10 point. Keep up the good job. Thanks"
優點： "T has good customer service. Good media selection"
缺點： "The seats are pretty narrow and not enough leg room"
優點： "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."