每天清潔，並在 台北市飛往 州學院的機艙內安裝HEPA高效濾網
缺點： "Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!"
優點： "Crew was very nice and accommodating"
缺點： "Food service"
缺點： "Delightful experience except at SFO checkin."
優點： "Delta service and comfort is always excellent."
缺點： "All is great just keep it up"
缺點： "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
優點： "It was one of the best international flights I've been on. Overall a very pleasant flight."
缺點： "Food quality is always an issue on flights."
優點： "Crew was very friendly"
缺點： "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"
優點： "The entertainment"
缺點： "Departure times"
優點： "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
優點： "Handing by any cap was great to get us on the plane on time."
缺點： "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."
優點： "Crew was great"
缺點： "All was great"
優點： "The crew were nice."
缺點： "We could have used more legroom between the seats."
優點： "The male flight attendant giving the pre flight and pre landing spiels kept the passengers rapt with his droll humor. Kudos..."
優點： "Crew was nice"
優點： "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
缺點： "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"
優點： "Crew were very pleasant and seemed to enjoy working"
優點： "WiFi and Entertainment"
優點： "Super comfortable seats. Lots of movie options."
缺點： "Food was not very good"
優點： "One of the flight attendants was nice."
缺點： "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."
優點： "Food was decent and crew were nice enough"
缺點： "Seat space was small and cramped. Entertainment was poor unfortunately"
優點： "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
缺點： "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
優點： "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
缺點： "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."
優點： "Another safe flight. Crew was very attentive."
優點： "Comfortable seats and good choices of movies."
缺點： "Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing."
缺點： "No food"
優點： "Getting off the flight was the best!"
缺點： "The persons who barfed and delayed take off was a not great. Cramped"
優點： "Boarding is about the only thing I liked."
缺點： "This was a 2 layover rebooking of a one layover flight, which was late (I would be missing my connection). I asked an Air France rep in Japan to assign me an exit row seat (it’s a 14 hrs flight and I am almost 6 ft tall). She showed me the plane diagram and picked a seat, but when I arrived it turned out I was in a row directly behind. WiFi did not worked and the flight attendant said “they could not do anything” My film was interrupted twice (with a random film drubbed in Korean) and had to be reset manually Food was not great (and menues are identical on all delta flights - this was my 5th delta flight in the course of one week), the snack in particular (leek and mushroom cream soup-like mass wrapped in a tortilla - who ever thought of this? And one of the flight attendants was aloof and snappy."
缺點： "I didn’t appreciate that your rude flight attendant allowed another passenger to move suitcase and she got an attitude with me. Delta there is always something on your flights."
優點： "Great experience"
優點： "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."
優點： "Great friendly crew"
缺點： "Seats are getting smaller, expensive food"
缺點： "You had me check my hand luggage with expensive items that did not arrive."
優點： "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
缺點： "Price to get a little more space"
優點： "free texting and entertainment!"
缺點： "our flight was delayed half an hour."
優點： "We were treated very well and it was a short, sweet flight. Nothing to complain about."
優點： "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
優點： "How can airlines help screaming children?"
缺點： "Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating."
缺點： "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
缺點： "Jet airways sucks"
優點： "Free meals! Free snacks! Free movies! Comfortable seats and friendly flight attendants!"
優點： "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
缺點： "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
優點： "I love the crew! They are so kind and helpful. Feel like been friends forever. And they have the hardest jobs in the world! Seats are comfortable love the Westin bedding and drink selection"
缺點： "They ran out of Port wine :("
優點： "Crew ok. Not much information given."
缺點： "Bad weather. Bumpy. Low visibility. I can understand. I am a diabetic. Held for hours. No opportunity to purchase food. Two days to travel to CIU from Detroit, then flights cancelled. Rented a car to get home."
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
缺點： "No entertainment for the whole 5 hr flight. Very bad"
優點： "Individual screen and USB port"
缺點： "No issues that could be controlled I.e. Person in seat in front for mine leaning way ......"
優點： "Nothing. We missed our flight due to the fact that no one was at the counter to check us in and we weren't allowed to check in online."
優點： "On time and very smooth boarding"
優點： "So rude crew"
缺點： "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
缺點： "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
優點： "Crew good and seat OK but not exceptional for business class"
缺點： "Food was average - main course could have been better. Range of movies ok but not great"
優點： "Customer care was super supportive"
缺點： "Inflight sandwiches"
優點： "Boarding was quick and flight was calm"
缺點： "The coffe and breakfast."
優點： "Crew was great and helpful despite oversight in my special meal."
缺點： "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
優點： "The crew is really welcoming"
缺點： "The seats are too narrow and a bit too hard"
優點： "Nice attention and good food. Plane and seats are confortable"
優點： "Crew was ok."
缺點： "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
缺點： "The plane was very hot"
優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
優點： "Just the cabin crew being nice"
缺點： "Punctuality KLM is always late"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "Quick flight"
優點： "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
優點： "Entertainment options."
缺點： "Service was poor, seat did not recline, and the food was terrible."
優點： "Everything is alright"
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "Crew where awesone and the choice of entertainment was fantastic"
缺點： "Seats way to close together"
優點： "The staff tried to help me when it was evident we would not arrive on time"
缺點： "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "Friendly crew."
缺點： "So many people on a 747!!"
優點： "kLM staff was great."
優點： "I slept pretty much the whole time"
缺點： "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
優點： "Very friendly crew going out of way to assist in making trip comfortable"
缺點： "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
優點： "Really friendly staff. Great service"
優點： "Good Experience"
缺點： "Nothing much"
優點： "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
缺點： "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
缺點： "Please Endeavour to put the expiration date on the food served in the flight."
優點： "Bording was good and general flight ok"
缺點： "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
優點： "The flight crew was nice. Plane departed/arrived on time."
缺點： "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
優點： "Decent seat size. Sorta slept the whole flight."
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "Very friendly staff"
優點： "Very friendly crew"
優點： "Only thing we liked was the fact that we were able to get onto our flight at all..."
缺點： "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
缺點： "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
優點： "They were awesome."
缺點： "Only one queue for boarding. Flight late on arrival."
優點： "The staff was fast and curteous."
缺點： "There is not anything to complain about besides the usual discomfort of travel."
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
優點： "Except for my negative comment, a good flight."
缺點： "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
優點： "Flight was quick, professional, friendly."
優點： "Captain was updating us with the delay status."
缺點： "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
優點： "How fast we borad the airplane the sever was good and nice respectful"
缺點： "Just speed up little fast unload the airplane"
優點： "Crews are fantastic. Just only assigning seat u need to buy so that you seat besides of your companion."
缺點： "If the travelers has 2 to 3 more companion let them seat together."
優點： "The entertainment on the flight"
缺點： "Flight was delayed"
優點： "Nothing. Door closed in my face departure board never showed it was boarding and I ran from my other delayed flight to try and catch the Wilmington flight"
缺點： "American needs to step up their device and the airlines should be punished for their lack of service If an airline vises a non weather delay there should be immediate compensation for passengers. No different than what retailers do to their suppliers when supplier is late delivering merchandis"
缺點： "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
缺點： "Full flight, but exceeded expectations"
優點： "Crew were nice, one grumpy attendant but overall they were excellent."
缺點： "Some of the smallest seats we have sat in on a transatlantic flight. TV monitors do not tilt so if the person in front of you reclines their seats it makes watching a movie very difficult. Forces you to recline but even that is not awesome. Very narrow seats."
優點： "Friendly and attentive. Communicated well throughout the flight."
缺點： "Just uncomfortable on the tiny planes."
優點： "The atención"
優點： "Arrived safely"
缺點： "The flight was delayed 6 hours weeks before which made the return really inconvenient for my schedule. Then the flight was delayed on the day of the flight until the next day. I did not get to the hotel room until 3:30 AM- 3 hours sleep then back to airport only to have the flight delayed again."
優點： "Seat was good"
缺點： "Being able to upgrade to business or first from app"
缺點： "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"
優點： "on time!!!!!!!!!!!!!!"
缺點： "small seating, freezing cold!!!!!!!!!!!!!!!!!!!!!"
優點： "The flight attendants"
缺點： "The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast"
缺點： "The flight was delayed 40 minutes but then they intentionally lied to the passenger's and boarded the airport to tell them they will be moving away from the gate and park for 1.5 hours. Sneakly little unethical you know what ."
優點： "Flt on time & comfortable. Crew outstanding!!"
缺點： "After boarding the plane, it lost power. We sat at the gate with no air conditioning for almost an hour. While they tried to jump start the plane. After deboarding due to the heat (Dallas temps around 105 F), instead of telling us the next available plane to put us on was going to be 5 hours later, they delayed the flight 15-30 minutes at a time. This was a flight from Dallas to Austin and I could have rented a car and driven in a shorter amount of time."
優點： "Quiet, flight. Full but you wouldn't have known it. Had an issue with lavatory door not closing right. Turns out an AA mechanic was a passenger and fixed it!"
缺點： "I didn't find out until in the air that I needed to download the AA streaming app ahead of time to watch movies on the plane"
缺點： "Nothing was wrong."
缺點： "Entertainment system went down toward the beginning of the flight. The crew seemed irritable, but that was probably because people were upset about the entertainment system. We had to listen to a loooong speech about their credit card. I, personally, don’t like sales pitches over the intercom in the middle of a flight. Had the movies been working, it would’ve paused during the long speech. Not cool at all!"
優點： "Nothing Flight was delayed , which made me miss my connecting flight."
缺點： "Mostly the staff who were not friendly at all. Two of them were very arrogant and ignorant. I’m not looking forward to my flight home and I’m thinking of changing airlines. I’ll never travel AA again. Very disappointing."
缺點： "There was a delay at the arroval gate in Dallas. It took 20 minutes to get off the plane."
優點： "No problems. Everything was smooth"
缺點： "Took 35 min to move from the gate with everyone buckled in."
優點： "the staff was great from check in at the airport until I landed"
缺點： "I wish the snacks were heathy like dried fruit and nuts"
優點： "Flight was not completely full so I got an empty seat next to me."
缺點： "We were delayed due to some balance issues."
優點： "I have to use crutches to walk and before bording one of the attendants noticed me and changed me to priority bording and seatimg on the plain, she then came and helped me making sure I was the first person to board the plain."
缺點： "I've never been help so much by a flight staff they were fantastic. The food was topical airplain food but the entertainment was pretty good and the over all experience was really nice."
缺點： "The flight was delayed by an hour because one flight attended didn’t come to work on time"
優點： "This is a modern airplane with great features"
缺點： "The seats are way to narrow"
缺點： "There was no individual entertainment on board (TV’s, internet, etc)"
優點： "Plane was newer, had TV/interactive entertainment centers in the back of all the headrests. Crew on board was polite, cheerful, & friendly. Excellent service from the on board staff. Plane had WiFi & plug ins to charge/use items"
缺點： "Almost missed our flight home because American Airlines lost/screwed up our round trip tickets. We were not able to check in quickly or efficiently, & service was appalling, staff was either poorly trained or uneducated. We tried using the kiosk to check in, to avoid the long line. That didn’t work, so we found help. They told us to retry, wasting time, finding out what we had already informed them of. They passed us off to another gate/service counter, who’s line was closed off. So we had to duck the divider. They then redirected us to the kiosks after we informed them it couldn’t find our reservations, so they tried (wasted more time) failed & sent us back to the line we were already in. After that wait we talked to the person at the desk, who also couldn’t find our reservation. They said “I don’t know it’s not in here, what do you want me to do?” I had to tell them to call a manager to get it fixed, we were going to miss our flight. They called & found the problem, then at 3:15ish reissued us tickets for our 3:30 return flight. Still had to get through TSA! There was also NO phone call to hold the plane or to arrange an airport people mover cart. They talked with the TSA agent who told us to go 2 checkpoints down where the line was shorter. So the American Airlines attendant told us to run. Turns out in Miami Airport there is almost a quarter mile of poorly labeled counter space. Went through TSA having 12 min before our reassigned flight left. TSA was helpful, & did their best to get us through quickly. We were then informed we were near gate 22 & our gate was 3, so rushing down another concourse we barely made our return flight home. Where we were forced to check our carry-on. My girlfriend was crying, we were sweaty (from hustling when we never should of had too), hungry, embarrassed, enraged, & not sitting together for our 3+ hr flight! Unacceptable after a 4hr drive to the airport in traffic & returning the rental car at 1:40!"
缺點： "Kiosk sign-in tried to sell several upgrades prior to issuing boarding pass. Very irritating! Seating was very cramped"
缺點： "This was an MD80 that had absolutely been ridden to death. I thought that AA was modernizing their fleet? This was a 30 year old plane."
優點： "Got us there"
缺點： "Cramped seating"
優點： "Flight attendant was friendly and gave great service!"
優點： "I liked the overnight trip. I got to sleep. Great crew. Not alot of passengers."
缺點： "Had to pay for snacks and tea."
缺點： "Plane was SUPER old. As a result: No entertainment: Couldn't relax with a movie Limited space between chairs: Couldn't use my laptop No Wi-Fi: Couldn't work Old looks: I felt I was in a museum Obviously the plane was broken: 3 hour delay, missed parts of a wedding Good job!"
優點： "Service and amenities"
缺點： "I was told that because my passport would expire in 2 months that I wouldn't be allowed to board the flight. I was never alerted of this in the booking process."
缺點： "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."
缺點： "The aircraft was extremely too hot"
優點： "Very attentive staff. They kept the energy up the whole 8 hour flight. I had a great seat assigment."
缺點： "Chairs were a bit uncomfortable, but that's almost all airlines for me because I am tall."
優點： "Very helpful crew"
優點： "Everything. In flight entertainment was great and service as shops."
缺點： "No issues."
優點： "This airline is evil."
優點： "The helpful crew"
優點： "Priority boarding provided by my credit card"
優點： "In-seat entertainment options. Good system, easy to use, lots of good options. Why couldn't you have had this on our flight from Europe?"
缺點： "The almost 30 minute wait on the tarmac AFTER we landed to find a free gate. Did you not know we were coming???? The last thing we needed after a very long day of flying."
優點： "Flight attendant made a big deal of me holding my jacket on my knees. She stated that jacket on my lap is a safety violation. Really? Aircraft tug broke during pushback. Shook all plane. Felt very unsafe. They had to find new tug to pull the plane out. Safety is lacking, they can not check equipment before flights"
缺點： "Flight attendant to be actually better. Not threatening but helpful. Airport crew should check equipment before actual flight. Felt very unsafe"
優點： "everyone was great."
缺點： "very full flight but that's expected."
優點： "It was meh...."
缺點： "I got no notification that the flight was going to be 1 hour earlier"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "The rubber chicken in first class was awful. Drinks and wine were good. Service was excellent."
優點： "Flight was on time."
缺點： "Crew was borderline rude. Seat comfort/space leaves much to be desired"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Crew had a good sense of humor"
缺點： "Don’t lose the luggage."
優點： "When it finally took off the flight itself was smooth."
缺點： "Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it."
缺點： "Sits not suitable for long distance travel"
缺點： "Another airport would be better, no extra charges for bags would be even better!"
缺點： "The fuel mishap made us late which is just not ok.g get it right."
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "No changing tables in airplane bathroom, which is disastrous when your baby has a blowout."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Spacious for economy. Crew was very friendly"
缺點： "Overbooked, delay in de-planing and getting luggage"
優點： "Everybody was very nice and the woman at the gate was very efficient at getting everyone assigned and through and up to date."
缺點： "Quarters were just very cramped. The seat wasn't quite padded enough so my hips began to hurt."
缺點： "No food or entertainment"
優點： "There was limited service for drinks. It’s already very limited normally service. The weather was not bad but was the reason given"
優點： "Everything except meal. For a 5+ hours flight they should at least give a full can of soft drink instead of sharing it to 4"
缺點： "In cabin service."
優點： "On time Nice crew No complaints"
缺點： "Pure sugar snack"
缺點： "Flight was delay for more than 45 minutes"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "They should board the plane from the back to front, it just makes sense to do it this way, less people out if place and it would board faster"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "I liked nothing about this airline"
缺點： "I was not able to board the fist flight because i got there one hour before the flight left. I drove 2 hours to catch my second plane and because i did that my entire ticket was cancel forcing me to pay $341.00 to purchase another ticket"
優點： "Didn't disturb us"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight from New Orleans to Washington went fine"
缺點： "Can't get United app on kindle tablet"
優點： "Phone charger at every seat"
缺點： "Earphones for movie did not work"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Just. O. K"
優點： "The staff was sooo attentive and welcoming!"
缺點： "I can't complain about anything!"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
缺點： "Poor service, not pleasant attitude from flight attendant."
優點： "I liked that the flight was on time and there was absolutely no delay. As soon as we boarded we were on our way..I was such a pleasant flight with very little turbulence."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Staff was nice and plane wasn't full so had space for better sleeping since there was nothing better to do on the plane."
缺點： "I was very disappointed. Why spend so much money on updating first class and business when the rest of the seats are completely out of date. I couldn't even charge my phone to get ahold of my ride when we landed. And the tiny screens barely worked, couldn't even watch a movie because it just froze up the whole time."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Fast, friendly and accurate service to our destination"
每天清潔，並在 台北市飛往 州學院的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 州學院的機上會提供口罩
從 台北市飛往 州學院的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 州學院的彈性機票