每天清潔，並在 台北市飛往 密西根州的機艙內安裝HEPA高效濾網
優點： "Punctual and direct flight NRT-BOS. Time-efficient."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "Nice leg room and excellent head phones nice crews"
優點： "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
優點： "customer service spoke English"
缺點： "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "The courtesy and professionalism is a 10."
缺點： "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."
優點： "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
缺點： "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Food was great, plenty of room, lots of movies"
優點： "Very good"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Food and drinks"
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
缺點： "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
優點： "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
優點： "It seemed more spacious. Food was pretty good."
優點： "on time"
優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
缺點： "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
缺點： "Remain awesome!"
優點： "Smooth flying!"
缺點： "Better & more snacks.....no ice?"
優點： "Safe and fast journey."
缺點： "Vegan Options for snacks"
優點： "I love the Airbus aircraft we were flying in. It is far superior to the boeing."
優點： "Delta service is amazing"
缺點： "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
缺點： "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
優點： "Amazing service and F&B offered was wonderful"
缺點： "Todo excelente!!!gracias!!!"
優點： "I like that I arrived at my destination safely."
缺點： "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
缺點： "The WiFi"
缺點： "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
優點： "Not much. Just a cattle cart to go from here to there. Let's not pretend."
缺點： "boarding process."
缺點： "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."
優點： "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
缺點： "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."
優點： "Left ontime great breakfast. Good service No complaints"
缺點： "I loved the trip No negative comments."
優點： "Delta Comfort om commuter jet"
缺點： "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
優點： "Wonderful. Food was great.i"
缺點： "I love everything"
優點： "excellant movies"
優點： "Quick and easy"
優點： "Very orderly."
優點： "My upgrade and breakfast were fabulous!"
優點： "Excellent very good good"
缺點： "Good service good"
優點： "Happy with the choices of movies available"
缺點： "All was good, possibly add healthier food options"
優點： "Plenty of meals and friendly service"
缺點： "Crowded seating...."
優點： "to their Diamond Medallion customers"
優點： "On time. Most important"
優點： "Same as above."
優點： "Thank God I was able to get a refund"
缺點： "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
優點： "Delta Studio"
缺點： "Food choices were not appetizing."
優點： "on time, clean, prompt. no problem."
優點： "I liked that the plane was newer and the box snack was really good."
缺點： "Nothing really"
優點： "What is the issue?"
缺點： "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
優點： "The costumer services."
優點： "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
優點： "Decent food . On time arrival !"
缺點： "It was fine"
缺點： "Efficient and comfortable all I ask for"
缺點： "Food choices"
優點： "Airplane was good, boarding was fast."
優點： "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
缺點： "Expected a two hour layover, but due to delay I ended up waiting more that 14 hours at the terminal."
缺點： "everything else"
優點： "Delta always has good customer service"
缺點： "Amenities on smaller flights are generally less enjoyable; still did a good job, though."
優點： "It was cancelled"
優點： "Clean airplane"
缺點： "They could serve at least water"
優點： "They moved me to a more comfortable seat"
缺點： "The smell in the bathroom was terrible"
優點： "I loved the seating"
缺點： "Honestly on a 5 hour flight ✈️ power outlets would be helpful also maybe a tv so I can see where I am at"
缺點： "American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots."
缺點： "Pilots could have at least tried to talk to passengers on what was causing delays. Just silence"
優點： "The crew was nice"
缺點： "Pilots showing up on time. The flight was delayed 3 hours not due to weather or mechanical issues. Then they boarded us on the plane, let us know it was delayed 1.5 hours, then back onto the plane at that time, then waited another 1.5 hours to leave. Unacceptable. I missed my work meeting from this."
優點： "Nothing n"
缺點： "Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous"
缺點： "Arrangements for wheel chairs were poor at London compared to Chicago which was excellent."
優點： "The atención"
優點： "The boarding process At British airways was another smooth one. However American Airlines is very terrible boarding process from New York to Seattle. Flight was delayed ( as always with American Airlines lol)"
缺點： "Honestly better boarding processes and the crew yelling at adults as if we were in grade schools all over again. Respectful passengers has gone through the windows honestly, now it’s like a meat market."
優點： "Lots of legroom with good complimentary foods and drinks."
缺點： "Overhead speakers in he plane weren’t very loud."
優點： "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
缺點： "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."
優點： "food,movies, prices"
優點： "Excellent Travel"
優點： "On time boarding taking off and landing in Grand Rapids. Crew was very nice and let me keep my whole can of soda."
優點： "great food, friendly crew"
缺點： "no entertainment at every seat - was traveling with my little kids and this was the first time they could not play games or watch movies at the screen on the seat before them - there were couple screens for the whole plane but they showed La La Land two times and other shows my kids were not interested in; also, when we boarded, my kids were not assigned to sit right next to me (4 and 7 years old) so I had to ask 2 people to switch seats so that my kids could be next to me"
優點： "The flight attendant for the back of the plane was lovely."
缺點： "The plane was unbearably hot and stuffy. My row wasn’t offered any snacks (some other rows were). A giant moth flew into my forehead, which was extremely startling. There was no entertainment offered and no power outlets for my phone, which was dead."
缺點： "Sat on the plane for an hour waiting for crew - limited air conditioning"
缺點： "Everything sucks"
優點： "Made it closer to home. Bulkhead seats space useful when traveling with infant."
缺點： "Flight Delays. Riding a bus to the plane is outdated. Older 767 airplane. Crew did not seem friendly."
優點： "David took really could care of our cabin. Likes his cheerful attitude. He was excellent. Hope you let him know."
優點： "Pilot made up time so we made it in early!"
缺點： "Still waiting to get to the terminal."
優點： "Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy."
缺點： "Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service."
優點： "Drink service was good"
缺點： "The cleaniless of the flight can get better"
優點： "Flight crew and cabin staff were good."
缺點： "The fact that I couldn't get 2 seats together until the final boarding is unsatisfactory."
優點： "Efficient boarding, comfortable and decent amount of leg room, good in-flight entertainment options and regular refreshments."
缺點： "We departed later than we were due to (possibly not American Airlines' fault) I wouldn't rate the food particularly highly but for plane food it is what you would expect!"
優點： "My flight is tomorrow"
優點： "First time flyer with American airlines and the service was impeccable"
缺點： "Nothing to dislike"
優點： "I was really impressed by the dinner and breakfast choices. I liked that the plane had several bathrooms, and great-looking staff. It’s sad to fly somewhere and see staff not care about their appearance. They were also very attentive and personable."
缺點： "I’m a tall person so sitting through a 9-hour flight was hard for me. I tried to go to sleep but leg room was an issue. I sat in the middle row in the back center section of the plane."
優點： "The crew was professional"
優點： "Lovely service, but less comfortable plane... nothing terrible though"
優點： "United airlines canceled a flight last minute that I needed in order to get to my best friends' wedding on time, I usually fly AA but the United flights were slightly cheaper at the time. The options United gave me would have had me missing the wedding, AA had more flights that allowed me to make it in time, considering it was booked 12 hours before take-off, it was decently reasonable and left on time and got in early (imagine that, United). Thank you American Airlines, again!"
優點： "The flight staff was great"
缺點： "I felt like I was sitting in low class by selecting economy. The plane was old with only one in flight entertainment option. There was a baby sitting behind me in a parents lap kicking my seat the entire time. Less leg room and space then the last time I flew AA. The food option was mediocre."
優點： "Fast boarding."
缺點： "Slow on return of gate checked bags. A little late in getting off the ground."
缺點： "Gate was changed, then flight delayed, then maintenance was required on plane further delaying, then once arriving on an already warm plane, another flight made it to our gate first so we had to sit for over 30mins on an un-air conditioned pressure cooker. It was 80 degrees outside but much hotter inside the plane. Quite miserable. Overall it was over 2 1/2 hour delay."
缺點： "We were rushed onto the plane to sit on the tarmac. After waiting to take off for 45 minutes, we were told that our route had been closed and they were looking into other options. This was a flight from NYC to DC, route is closed? Once we finally got into the air, all was good."
缺點： "Flight cancelled American Airlines aircraft old 30+ years No AC No entertainment"
優點： "People were ok and felt bad for all that went wrong This leg was operated by American Airlines and they are horrible compared to our experiences on British airways."
缺點： "small leg room - less on American that operated the flight then British. food was just ok and the entertainment system was broken When flying British try to make sure its not operated by American Airlines"
優點： "Nice head rest (although it did not stay bent at angle, so could actually rest against it)."
缺點： "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath."
優點： "I enjoyed the entertainment because I don't watch movies in the theater often. The movies I saw in-flight were recent films I've been wanting to see and made time pass fairly quickly."
缺點： "I'm not a giant, but there definitely was not enough leg room in the main cabin. I could not sit comfortably, especially in the middle seat."
優點： "It did not crash"
缺點： "Delays, baggage loss, how the Airline dealt with both."
缺點： "Small, old plane. No drinks, snacks, or entertainment."
優點： "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
優點： "The flight attendant lady from 1st class/Business held my suit jacket for me to grab on the way out. Simple thing, but very thoughtful and kind. Love it."
缺點： "The negatives are puny compared to what made me happy in this trip. Thanks AA! Please thank that nice lady for me!"
優點： "The flight schedule"
缺點： "The hardens of the seats. Rather seat on the floor"
優點： "The professionalism of the crew."
缺點： "The flight left late and they did not explain why their was a delay. The landing was not smooth. It was a rough landing."
優點： "i liked that the flights were right on time."
缺點： "the plane was a bit cramped but I guess there isn't that much room in a plane to begin with."
每天清潔，並在 台北市飛往 密西根州的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 密西根州的機上會提供口罩
從 台北市飛往 密西根州的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 密西根州的彈性機票