每天清潔，並在 台北飛往 奥蘭治縣的機艙內安裝HEPA高效濾網
優點： "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
缺點： "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
優點： "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
缺點： "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
優點： "Perfect in all aspects. Will use them again for all my flights."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
缺點： "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
缺點： "Everything was great!"
優點： "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "Very friendly crew!"
優點： "They give a lot of food and the 12 hour flight was comfortable"
缺點： "Limited selection for entertainment"
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
缺點： "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."
優點： "service was excellent. Seating was OK in spite of it being economy."
缺點： "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Awesome experience, nothing like any other. Will fly again."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "I love flying jal"
缺點： "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "The flight attendants were very kind and attentive."
缺點： "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
優點： "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
優點： "Very comfortable, good movie/entertainment choices, great crew"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "Everything was on time. Crew was outstanding."
優點： "Roominess of economy seats."
缺點： "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
優點： "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
缺點： "Some turbulence awoke us midway through the overnight flight."
優點： "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
缺點： "I did have any negatives on this flight"
優點： "It seemed more spacious. Food was pretty good."
缺點： "The fact the my connecting flight was delayed 3 hours making us miss the last leg of the flight to Bahrain. I'll never use kayak ever again"
缺點： "Crowded and hot just like Miami"
缺點： "Being offered a cup of coffee would be nice"
優點： "Crew was great seats like always aren’t comfy"
缺點： "Better seats"
優點： "Free reschedule of flight."
缺點： "Flight was cancelled for no reason."
優點： "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
缺點： "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."
缺點： "I think boarding from rear would facilitate faster boarding And eliminate people blocking Aisle ( standing in aisle and digging In their carryons preventing people From finding their seats further down the aisle. Also people with a connecting flight Pressed for time on their next flight Departure...Should be allowed to deplane first..so they don't miss their next flight."
優點： "The crew was nice, the flight overall was pleasant and fast"
缺點： "The food, the confort of the seats, my seat recliner button was not working there"
優點： "Crew was very good"
缺點： "Less gate changes"
優點： "Great Crew"
缺點： "More room"
缺點： "the entertainment on the app didn’t work. and there was no seat back tv things. there was a movie playing in the aisle of the airplane. there was no way to charge any devices while our domestic flight had the tvs on the back of the seats and international plugs for every seat"
優點： "Service and flight was excellent"
缺點： "They were great"
優點： "The crew was awesome"
缺點： "5hour flight should have a meal"
優點： "It was on time"
缺點： "We had a good trip"
優點： "Airplane comfort, charging ports, entertainment, and crew"
缺點： "Delay after boarding for maintenance paperwork."
優點： "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
缺點： "My left ear still won’t clear but other than that nothing."
優點： "the plane was newer"
缺點： "the very long delay!!!"
優點： "All of the above marked excellent. Very smooth flight too."
缺點： "The vegan food was a bit ordinary. Maybe think of Thai and indian veggie curries, roasted veggie and potatoes, pasta with no cheese, etc. :)"
優點： "Free Movies"
缺點： "Cramped Seating."
優點： "Boarding at LAX went smoothly. A321 was clean and as comfortable as Main Cabin can be. Entire crew was excellent throughout the flight. I was pleasantly surprised."
優點： "I arrived in Sydney the day I was supposed to. Everything else was a let down and was not what I paid for."
缺點： "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."
缺點： "No online updates or warning about flights for inexperienced flyers"
缺點： "Economybseats are very uncomfortable. No food. Baggage flow to arrive"
優點： "Crew was great. All flights and connections on time and easy."
缺點： "Food - better to stick with basics in coach. Entertainment - too conservative boring."
優點： "Flight was great. Seats were roomy and comfortable. There was a free in flight movie. It was easy to go to the restroom."
缺點： "No space in overhead cabin near my seat. I had to go to the back of the plane to find room for it."
缺點： "45 min delay"
缺點： "Thanks for the cheap flight. Oh wait, still over $200 and they passed out iceless water. Why can't they give coffee as an option or heaven forbid, anything other than iceless water?"
優點： "Free movies and tv"
缺點： "I checked in on American Airlines and because I didn't load the boarding pass to my smart phone I wasn't allowed to board."
缺點： "The pilot decided to add fuel and catering after all the passengers had boarded. We arrived in Chicago after a 4 hour delay and we couldn't find a gate for 20 minutes. Ridiculous!"
優點： "Quiet, easy to sleep on"
缺點： "Running late, but only by 30 mins. Better than it could have been!"
優點： "the crew was pleasant and efficient The landing was really smooth compared to my trip in the opposite direction."
缺點： "paying extra for a small seat was really frustrating"
優點： "Adequately handled the 13 hr delay."
缺點： "Flight delayed 13 hrs for mechanical problems. Seems to be an ongoing problem w/ American Airlines now."
優點： "The movies were great. Staff wonderful, accommodating."
缺點： "I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary."
優點： "Leaving the plane was my favorite part. Entertainment was one of the best (American run flight and plane)."
缺點： "Seats were very cramped and did not recline enough to get comfortable. Temperature of the cabin was hot then cold. No sleep again. But the cabin crew looked refreshed in the morning. Guess they had better seats. It should be a law that all airline employees from the CEO on down should only be able to fly in coach. Maybe then the seats will get better."
優點： "Everything. I had no problems at all when coming to Barcelona last week!!"
優點： "Pleasant flight for the hour ride. Not bumpy at all."
優點： "Flight staff was friendly"
缺點： "We were delayed 30-35 minutes due to a broken tray table, after we had already boarded."
缺點： "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."
優點： "The flight was comfortable and kept to schedule."
缺點： "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."
優點： "The ladies at the gate stayed over time to help reroute all the passengers."
缺點： "Plane delayed 5.5 hrs. Maintenance. New crew. Vomit on floor. Bathrooms broken. All before we board. Then @ gate for 1hr. Cancelled. 1 hr in line waiting to rebook. No shuttle to hotel. 3 hrs sleep. Front door broken at hotel."
缺點： "Flight was late. More than doubled my layover time"
優點： "Easy to navigate site. Was given Pre-check on one leg, which was nice."
缺點： "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."
優點： "Efficiency and price"
優點： "The quiet."
優點： "On time"
缺點： "There was an hour delay and this was a very noisy flight and way too much movement. People constantly getting up and down to talk with their friend or family members."
優點： "I managed to get on an earlier flight with a standby ticket."
缺點： "First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense."
缺點： "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
優點： "Air Canada is consistently a great overall experience."
缺點： "The food is terrible. It's the worst of any airline I've ever taken."
優點： "I was only a few minutes late and was not allowed to check in my bag or to board the flight."
缺點： "They could have let me board!!"
優點： "I liked that they served three meals - one hot lunch, one sandwich, and one breakfast. Also that they frequently came through with water refills. Very good entertainment system, although it was off for rebooting for about the first 30 minutes in the air. French red wine blend was excellent. They seem to always have French wines."
缺點： "Attendants restocked the bathrooms, but didn't seem to clean them much (sticky floors - yuk). Wish they had some English newspapers on board to read. The food was only fair."
缺點： "No more seats, rescheduled for the next day. poor service"
優點： "Pro-free wine!"
缺點： "Can-food not the best..."
缺點： "The food. Skip the cup of noodles."
優點： "The staff were very friendly and courteous. It was comfortable for a 12 hour journey in a plane. What a difference from their regional staff and service."
缺點： "The food was of course something to be desired."
缺點： "By the time the food cart got to the rear of the plane their was none of the good entrees left for my family including my to young boys who had already licked out what they wanted, but got nothing they liked."
缺點： "They could not get my luggage through to the next flight to Chicago. I could not board because of that reason, and I had to fly to Denver then fly back Chicago."
優點： "The AC in-flight staff are always very nice. It was a pleasant flight"
優點： "The plane was quite new, and that's pretty much it."
缺點： "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
優點： "On-line check-in was available.The process in Taipei to board the flight was good."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
優點： "Not bad entertainment, but too many ads..."
缺點： "Poor customer service, rude staff, entertainment system chock full of ads, drove me mental. Food less than good,"
缺點： "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
優點： "from LA to Toronto, between the seats was roomy"
缺點： "to LA, between the seats was very narrow"
優點： "Cadence of service. Amazing plane."
缺點： "No free drinks"
優點： "Quick flight. Great fare pice."
缺點： "No complaints."
缺點： "I ordered vegetarian food, but not shown on list ."
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
優點： "Food OK."
缺點： "Gift bags do not include neck support"
優點： "Crew are very nice and approachable. No complain about their service. And flight is on time."
優點： "2 of the 3 flight attendants were pleasant. The third, male, I didn't find very helpful, especially when storing my carry on in the overhead compartment."
缺點： "The male flight attendant's customer service skills could use some work. When I booked this flight on Kayak, one price was listed but when paying there was an additional cost for the seat and I wasn't given the option of paying for a less expensive seat."
優點： "Everything went smoothly & everyone was helpful"
缺點： "Nothing every thing went well"
優點： "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
缺點： "Crew was rude to me."
優點： "Overall service & friendliness"
優點： "Wireless was free and we were able to log on to the entertainment website to watch movies."
缺點： "Each chair didn't have a tv. There weren't any plugs to keep electronics charged up."
優點： "We flew premium economy, and it was so much better than regular economy. Seating just two across made my wife's and my journey much easier. The crew was attentive when they needed to be, and the food was quite good. I managed to sleep several hours, which is about as good as it gets on a long haul flight."
缺點： "I was surprised at the selections available for movies and TV; not much that was appealing. Took a Singapore air flight a few days later and felt like the selections were better. But we brought an iPad and had downloaded House of Cards, so we were OK. Besides, I got to sleep."
優點： "Overall air cabin crew service was great. Food was average. Seat was comfortable. Entertainment was great!"
缺點： "My elbow keeps pressing on the light button on the remote on the right arm rest which was slightly irritating. But nothing major"
優點： "Crew was excellent."
缺點： "our original flight was canceled and they moved some of us (including me) to the next flight but many of those who were on my flight were not moved. So they were desperately trying to get on. Which made me feel as tho I got on by sheer luck. I hate how expensive the food is. I miss the wide selection of movies the international flight had."
缺點： "Hour late departure. Old people travel to Sarasota, AC should consider that in boarding."
缺點： "This is not an Air Canada flight, is a Rouge flight, meaning there is no service, no screens, not even blankets on board. I didn't know that until after confirming my reservation, and it makes all the difference. For a low cost flight, the service is ok, but it shouldn't be advertised as Air Canada at all."
優點： "Flight was ok, the aircraft was in excellent condition. The food was also very good."
缺點： "The flight information stated that the flight was a Lufthansa flight when it was actually an Air Canada flight. That caused some confusion and possible delays at the Madrid airport."
優點： "The new flight was direct and with Lufthansa to my final destination."
缺點： "Air Canada overbooked their Frankfurt to Montreal flight, and they did bot have any seats for me on that plane although I booked 3 months in advance."
優點： "Everything was ok."
優點： "more comfortable than the small plane that we went east on. no stops"
缺點： "late taking off no food"
優點： "it took off and landed"
缺點： "multiple incorrect a/c notices by email containing incorrect information. Started with the confirmation of the original flight booking. It had the origin and destination mixed up but had the correct cities. That's impossible with the corresponding flight #'s. Called AC, they said; oh well. Then multiple notices in email of changes to times of depart/arrival/gates. Showing these email changes to A/ C Gate Staff, they said each of those 8 notices for departures or return flights was wrong info and they concluded; "oh well". They don't care, and they weren't interested in reporting the errors to IT people."
優點： "Only enjoyed entertainment"
缺點： "Quality & type of food Boarding sprocess Lack of carry on space Unprofessional crew Old plain- didn't realize still in operation Small seats Little to no leg room Fact you actually had to pay for rental of iPads Terrible entertainment system"
優點： "Seat width was good. Crew was very pleasant."
缺點： "Canada Air website was malfunctioning, could not check-in, pay for luggage etc. the night before. Said I had an horrible seat when I paid for preferred. 45 minutes on hold only to be told my seat was indeed preferred. Computer problems with the website, she said. Got to check in counter the recommended 3 hours early, no one there till 6 am. Then the check-in desk's computers were all malfunctioning. another 20 minute wait. Plane was small and very old. Didn't know those planes were still in the air. Not good in general for flying. the windows leaked condensation, the computer controlling the flushing of the toilets failed 45 minutes out from our destination. They did get it working just before we landed. The plane had some problem before takeoff and left late, landed late. I WILL NEVER FLY THIS AIRLINE AGAIN. Kayak, you need to end your partnership with them."
缺點： "I was BUMPED not just on the flight I had booked and payed for a month in advance But I was at the airport 2 hours before my scheduled departure. I had to wait for available seat on the 3rd!!! flight out after mine."
優點： "The flight was on time"
缺點： "This was an overnight flight and we had our seats changed to the back row without being told. The seats would not recline and when the seats in front of us reclined for the entire flight, the screen and chair were about a foot from our faces. This was hands down the worst flight I have ever had. The flight crew Wulf not move us as the flight was full, and despite there being more than half of the first class seats available, they would not let us sit there. I will likely not fly air canada again given this experience."
優點： "Comfortable flight and attentive crew."
缺點： "Other than delays and gate changes, flight was fine."
優點： "Smiley and kind crew. Smooth take off and landing in both ways. Clean and organized craft. Being on time. Could not be better. Thank you Air Canada"
缺點： "I am disappointed that all air lines cut the meals"
缺點： "The plane was on the edge of departure when I rushed aboard. The server waiting at boarding had a patronizing attitude. As if to say, "Why are you late?""
優點： "Nice to be on a larger plane"
優點： "The direct connection between Toronto and Madrid, since we travel at least once a year or more to Spain The staff on ground and on board were simply excellent, communicated well in Spanish, French and English The food and drinks (wine) were excellent and plentiful."
缺點： "The coffee could be a bit stronger (Spanish style)"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "Everything was great"
缺點： "Roomier seats"
優點： "Good job"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "The seats are too narrow"
缺點： "Sits not suitable for long distance travel"
優點： "Worst experience I’ve ever had traveling and I travel a lot. United needs some better works and to compensate for my 14 hours of sitting in the airport for no reason."
缺點： "Everything that happened was completely shitty...."
缺點： "0 space felt like two people were sitting on top of me the entire flight. Seats are so small. No room to even put my arms at my side. I'm 5'9 and my knees were scraping the seat in front of me. Uncomfortable the entire flight. only nice part of the flight was the captain and crew."
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "Asked which sandwich was most popular, burger or chicken, and flight attendant told me she was a vegetarian. Diet Coke had one small ice cube."
優點： "Outstanding that United Airlines finally has allowed for complimentary use of built-in entertainment system; i.e. Direct TV without charging passengers. That is good business sense - congratulations on a good PR decision. Haven't complimented UA in long time, but this is about time to say "thanks!""
缺點： "Cold, not enough space for carry on"
優點： "The crew was helpful"
缺點： "United Arlines has a lot of room to improve. It’s clearly just in it to make money and doesn’t care about the individual customer"
優點： "Service, space, and staff of course!"
缺點： "Entertainment is boring and tired, United use to offer better free shows and movies!"
缺點： "Pilot need to improve on communication skill, use better judgement when storm or other situations arise don't boarded the plane and let customers. Wait for 2hrs then turn back to the gate, I don't know what are the protocol, but letting cust. waiting in the plane on the tarmac for 2hrs that's unacceptable. Thank you"
優點： "I had window seat"
缺點： "They cut one hour and took off when I made chek in they gave another ticket I was supposed to arrive 6 pm in my destination I arrived 11 pm and they were very very rude when I tried to complain about it! United no more!!!"
缺點： "Extra for carry on extra for movie,extra to eat,cramped sitting for 4 hours,earphone jack broken,screen control broken,keep paying more for less,sucked"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Couldn't make"
優點： "The crew was professional."
缺點： "What entertainment system? This was terrible. While so many airplanes have personal screens and entertainment systems, this flight was a find your own connection and good luck. Not very helpful and on a VERY late flight (due to weather)."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Quick, smooth"
缺點： "I was forced to check in my carry-on bag (and pay). My flight was delayed and therefore I missed my connecting flight. I was unable to change seats, and the United staff were I accommodating to assist with the "Basic Economy" fare."
優點： "Eventually got home safe and sound."
缺點： "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
缺點： "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
缺點： "thank you"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "The flight was delayed, I missed my connection, the flight attendant did not care one bit, she was a bit rude, the food was horrible."
優點： "Once we got on it went well, so I won't complain! It was a pleasant flight."
缺點： "Well my boarding group (5) was the last to board, we were informed after they shut the door and boarded all other groups that it was overbooked and that 14 people couldn't take this flight. We had 2 in our party that had made the plane (grp4, child n wife). After about a half hr of confusion and a handful of volunteers to take alternate flights, I boarded along with a friend who was traveling with me, they then shut the door behind us telling the rest they couldn't board"
優點： "On time, new plane."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "Flight attendants were nice, the plane had wifi"
缺點： "We were sat against the bathroom in the very back and there is no leg room or any chance to lean back, mine and my wife's backs were very sore after the flight. The plane was outdated, I was really hoping for TV but it didn't have it."
優點： "The flight attendant was very friendly"
缺點： "Since I could not check in the day before I was not able to change my seat. The gate agent was not helpful"
缺點： "Sat on the plane for over an hour at the gate. Then it took another 30 minutes to taxi and take off. No food, drinks or restroom b"
缺點： "Other than the flight being delayed it was a good flight"
缺點： "Boarding was a little rough. I use a walker and I had to board last. It was difficult for me to get to my seat."
優點： "On Time!"
缺點： "Gate attendant had a snide attitude and made a joke about the possibility that a Samsung 7 could cause an explosion in flight over the intercom. Very unprofessional."
優點： "It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach."
優點： "Flight was on time and early to destination"
缺點： "Stuck in 32D, seat didn't recline, bathroom was my headrest, tv screen wouldn't turn off, no legroom at all.. Just a miserable flight."
缺點： "My flight was late causing me to miss my connecting flight. Having to spent the night here at the airport. I'm still here waiting. I was rebooked on a 11:55am flight for this morning 7/19/16. Very disappointed."
每天清潔，並在 台北飛往 奥蘭治縣的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 奥蘭治縣的機上會提供口罩
從 台北飛往 奥蘭治縣的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 奥蘭治縣的彈性機票