每天清潔，並在 台北市飛往 夏洛特維爾的機艙內安裝HEPA高效濾網
優點： "Delta service and comfort is always excellent."
缺點： "All is great just keep it up"
優點： "Delta is doing such a good job keeping people spread out, keeping masks on, and giving wipes and hand sanitizer out. They gave snacks in individual baggies with hand sanitizer. I felt so much safer than I did on a similar flight operated by American Airlines where essentially no precautions were taken."
優點： "Smooth flight"
優點： "Just ok"
缺點： "Can't understand why it was delayed"
優點： "this is the airline"
優點： "The crew was great and the seat was good"
缺點： "Our flight was 3 hours delayed"
優點： "Entertainment was good and there was a choice of food."
缺點： "The crew sucked."
優點： "We got home safely! The crew was great and generally cheerful despite less than great conditions."
缺點： "Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats."
優點： "The croissants were great!"
優點： "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
缺點： "The little individual TV screens are tough to see for older eyes."
優點： "I liked that is was a short flight"
缺點： "Plan was old. Seats not comfortable. Plane not clean. Flight attendants not attentive. A lady stored her carry-on on the floor in front of her and she was in the emergency row! Attendant walked by before takeoff and said nothing! Really?!"
優點： "Don’t wait to much"
優點： "Amazing crew"
優點： "The crew worked hard despite a delay caused by holding up all flights due to a lightning strike in the area that caused ground staff to halt work. We were within five minutes of departure and then had a 45 minute delay"
缺點： "It took 90 minutes to get our check luggage in Las Vegas. Our flight number was taken off of the board with about 2/3 of the luggage delivered. This caused a huge queue at the baggage claim office. Folks did not seem to have a clue what was going on."
優點： "Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great."
缺點： "Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb."
優點： "Everything except lack of internet connection AFTER paying $19.95"
缺點： "Not getting internet after paying $19.95"
優點： "Crew trying their best to keep passengers happy. Arrival on time."
缺點： "Incredibly bad, mostly unhealthy, overprocessed food. Glad I brought my own. Very narrow seats. No opportunity to upgrade to economy plus. One day you will have casualties from minimizing further and further the seating space until even normal- sized people collapse from lack of blood circulation. (On my outbound flight from Atlanta to D' dorf an oversized seat neighbor literally flowed partly into my seat, making matters worse.) A major concern: stewardesses support the general fashion of darkening the cabin in the interest of movie watchers and general quiet. What about my right to daylight, especially during a day flight from D' dorf to Atlanta? It's helpful against jetlag. 11 hours in a darkened pipe followed by arrival at night time are unhealthy. The film program is not intetesting enough to justify this decision."
優點： "Early boarding for Seniors"
缺點： "Limited food"
優點： "On time"
缺點： "The charging ports didn’t work, seats were avianle unable to move to a different one."
缺點： "I will avoid middle seat from now on"
優點： "Surprised to see the hostess serving food on a domestic flight. Were courteous when we were sitting on the tarmac for 3 hrs waiting for clearance."
缺點： "Folks at the boarding counter were rude. Had one bag as a carry on, and was forced to check it in. Whereas saw other folks stow their two personal items in the overhead cabin."
優點： "Easy boarding and helpful crew (despite the rain as we walked to the plane)."
缺點： "No entertainment options on board. All Delta planes should have the TV monitors and radio."
優點： "It was a normal flight as well expected."
優點： "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."
優點： "Loved having phone and computer outlets!"
缺點： "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."
優點： "Crew was excellent"
缺點： "Aitplane was old and seats were very narrow"
缺點： "The crew forgot to turn the heater on in -3°F creating a situation where the lavatory water lines froze. This caused a two hour delay which made me miss the second leg. Because I missed the second leg I was put on the very last flight out of ATL and got to spend Xmas eve in the airport."
缺點： "Delayed for 4 hours due to mechanical difficulties"
優點： "Everything else"
優點： "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
缺點： "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
優點： "Comfort and boarding"
缺點： "Delay and food"
優點： "Comfy seats"
缺點： "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
缺點： "Long delay"
優點： "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
缺點： "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."
優點： "Great gate crew. Cabin crew was nice, but busy. On time arrival."
優點： "Great Service and amenities for a great price!"
優點： "Getting to ATL"
缺點： "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."
優點： "Slight delay, hospitable crew"
缺點： "+25 extra bag charge"
優點： "The crew was nice but seemed super stressed out."
缺點： "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
優點： "Delta crews are the best in the US, very competent and they know how to take care of you."
缺點： "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
缺點： "I loked everything in my trip"
優點： "Ease in finding another connecting flight get to Miami when our connection was delayed."
缺點： "Time between connection should be 2+ hours"
優點： "Length of flight was good, one of the flight attendants was very nice"
缺點： "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."
優點： "I liked that from China to Seattle on the flight itself they took very good care of us making sure we were all comfortable, hydrated and well fed."
缺點： "The Shanghai airport did not open luggage drop off until 3hours before my flight when I was told it would open 5 hours prior, as well as tried to get me to leave to rent a hotel for the night as my layover was a few hours, then delayed Seattle boarding for over 45 minutes, once we were on the plane we were then told we were number 25 to leave therefore leaving us another hour and a half of a delay."
缺點： "The seat in this plane is the narrowest and most uncomfortable I have ever encountered in business."
優點： "As expecred."
缺點： "Chaotic boarding process."
缺點： "The "Delta Comfort" seats were not comfortable: the armrest didn't raise, so the seats were narrow. The handle of our suitcase got broken."
優點： "I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it."
缺點： "The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier."
優點： "They handled a crowded flight very well."
優點： "This Transavia Airlines is not good at all."
缺點： "Many things cheaper does mean better."
優點： "Crew were excellent"
缺點： "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
優點： "Crew good and seat OK but not exceptional for business class"
缺點： "Food was average - main course could have been better. Range of movies ok but not great"
缺點： "Information on arrival time was not correct"
缺點： "Delay due to strike"
缺點： "Everything was OK"
優點： "Crew were great"
缺點： "There was no wifi on flight"
缺點： "Delays, took my hand luggage into the hold,"
優點： "Crew was great and professional."
缺點： "Entertainment controls were outdated and confusing to operate. There were no charging ports."
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
優點： "I love the food"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "the crew was nice"
缺點： "Seat confort on long flights, leg rooms,"
缺點： "Larger meals."
優點： "All good"
優點： "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
缺點： "There were several flight delays and gates were changes a few times."
優點： "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
缺點： "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
缺點： "My suitcase didn't come with the airline."
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
優點： "short, sweet and to the point. 1+ hour flight is usually an easy hop."
缺點： "old screens and entertainment system leg room to small"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
優點： "Everything is top notch for an airline company."
缺點： "Nothing.... I enjoyed every moment of the flight."
優點： "Overall everything was ok."
缺點： "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "Good information and helpfil boarding."
缺點： "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
優點： "The staff was extremely pleasant. Food was good!"
缺點： "Have no complaints"
優點： "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
缺點： "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
優點： "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
優點： "Consistently high standards"
優點： "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
缺點： "The amount of extras you have to click no to while checking in online."
優點： "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
優點： "Nice seats, comfortable."
缺點： "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
優點： "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
缺點： "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
缺點： "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
優點： "Great crew service. Among the best ever."
缺點： "Long stop over at Schiphol. Too Long!!!!"
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
優點： "Wide selection of entertainment, food was good."
缺點： "Boarding unorganized, but that may have been more of a passenger issue then KLM"
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
優點： "No entertainment or food needed on a half hour flight. Otherwise excellent."
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "Everything was great."
缺點： "I can’t believe I’m saying this but I don’t think anything else could have been improved"
優點： "Seat was comfortable. Crew was professional."
缺點： "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."
缺點： "offer coffee at least"
優點： "on time"
缺點： "I got assigned seats but when we got our boarding passes we were seated several rows apart, not in the seats I got when tickets were purchased months earlier. So we got reassigned to near back of plane, not at window seats, near several families with small loud children!! Not pleasant!"
缺點： "Cabin was very warm and seat is very uncomfortable. The person in front had chair reclined and putting the screen very close to face. Hardly any room to move with person's chair reclined as well."
缺點： "They gate checked everyone's bags starting with group 5."
優點： "More comfortable seats"
優點： "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
缺點： "Nothing. This was an excellent flight."
優點： "Nice personnel"
優點： "The Crew was great. Very courteous and respectful."
缺點： "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."
缺點： "Not comfortable seating bad food fruits were smiling and they made me to check in my carry on bag to charge $60 Will not recommend or travel international again with this airline"
缺點： "The WiFi to work."
優點： "The entertainment system is pretty cool and complete. There seems to be more room on coach."
缺點： "The usb charger for my seat didn't work. The power cord kept falling off."
缺點： "No one knew what was going on. We boarded late, then sat there for 40 minutes with no communication, then we had to de-plane. But they couldn't get the jet way to work, so it took forever."
優點： "Confort and good treatment."
缺點： "I didn’t have the opportunity to chiíes seats."
缺點： "The plane was delayed almost two hours and we had to deplane about a 3 minute walk to the airport in the rain. What I’ve come to expect from American Airlines unfortunately"
優點： "Friendly crew, good pilot, comfy seats, entertainment"
缺點： "No food served"
缺點： "Flight was cancelled with no compensation"
優點： "All was great - we even arrived early."
缺點： "Not even a cracker"
優點： "Nothing to complain about!"
優點： "Quick boarding"
缺點： "Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse."
優點： "The seats were comfortable and the entertainment console was awesome!"
缺點： "There was only a shared screen. And the AA Entertainment app didn't work"
優點： "One of the flight attendants was nice."
缺點： "AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub."
優點： "The crew was pleasent and helpful"
缺點： "Didn't get my bag, on either end"
優點： "On time. Jet rather than a turbo-prop plane. Quick flight."
缺點： "Somewhat haphazard boarding. Not even a cookie for a snack."
缺點： "Flight got canceled for over a week."
缺點： "AA gate crew checked my bag at the gate, but to the wrong person!! I missed my flight because I had to go find it in baggage claim, take a taxi to another terminal, hoof it across the terminal to TSA pre-check which was 45 people deep and slow as a snail, then run to the gate (which was at the ooooother end I originally entered through). I missed my flight literally by 3 minutes. There was no one at the gate to help me, AA staff kept telling me to go to different places, getting a new flight was INSANE. The whole experience was a pure nightmare."
優點： "It was a larger plane than the first leg of my journey so I did not have to gate-check my carry on luggage."
缺點： "It was a bit of a bumpy flight during take off and landing. Flight was cold, but not freezing - tolerable."
缺點： "AC didn't work and no beverage service or WiFi"
優點： "Nothing, the worse experience I've ever had on a flight from the US Never AA again!!"
缺點： "Unprofessional crew!! The safety instruction was a mess, first it was on the big screen, totally black, only sound, then the crew started a discussion in the ail if the would do the safety instructions yes or no...in the end they did it without explanation what the were doing and in 2 minutes. Al three of them just did something. Rude and chewing gum crew, the dropped a salad bowl but not one of them was thinking about cleaning it up. The entire flight everybody walked over it in to the carpet. Friendlynes and service are two words that does not apply to this crew. From the first flight till the last flight AA made a mess out of it. Canceled our flight in JFK, no help or service, you are on your own when AA cancels a flight, after rebooking our flight we had a 7 hour stopover at Dallas, again no service, no voucher, no nothing. Then today with our return flight AA could not find our ticket numbers, turns out that when they rebooked our inbound flight they forgot to take over the return flight...cost us 2 hours and 10 minutes to check in at LGA Never, ever again with AA, even easyJet provides better service then AA does on intercontinental flight!"
優點： "The plane was a newer Boeing 738 plane and has AC power outlet at every seat. However I was not able to use their in-flight movie channel on my tablet since there were too many users."
缺點： "I am an Executive Platinum member and normally should get a meal even in economy. It was not offered on this flight. The crew didn't have a friendly attitude."
缺點： "Unexplained 45-minute delay on second flight."
優點： "Take off was on time, and landed early."
缺點： "The woman boarding us asked me to combine my small items into one - and that was not the issue, it was her demeaning tone, and that there were several other passengers she had already let on with more than two consolidated items. Seats were very tight"
優點： "Food was tasty. The attendants left me sleeping but were helpful with bringing me food and drinks after I woke up Great aircraft B777"
缺點： "Plane was late because of malfunctioning jetway"
優點： "Departed on time arrived a little early"
缺點： "Seats were not as comfortable as other flights I've been on."
優點： "Most of the flight attendants were cheerful and helpful."
缺點： "One flight attendant may have been under the weather - not cheerful nor helpful."
缺點： "No Television"
優點： "Staff werected all very helpful and and pleasant. Pilot navigated a smooth line."
缺點： "Nothing stands out"
優點： "The fact that I was finally put in the plane at the last minute"
缺點： "The fact that I was confirmed on this flight and no one would give me a seat assignment. Not when I checked in 2 hours early for my initial flight from MHT nor when I arrived in Philadelphia to catch this next leg. They made me wait at the gate and then went and checked the plane and came back and said board and take any empty seat! Never again!"
優點： "prop plane small, noise, shaky no problem. Great connection, plane was not full."
缺點： "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."
優點： "does not have compensation during my stay, sad"
優點： "No complaints. No food or entertainment to rate the flight on, but sleeping was good and the book I brought from home filled the time."
缺點： "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
優點： "Smooth, simple and easy process. Over good experience."
缺點： "I got nothing here."
缺點： "Couldn't hear announcements over PA system"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "No meal service, old entertainment system."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Get Russian language selection in entertainment"
優點： "I purchased a 1st class ticket. No Wi-Fi were included. And as I wanted to charge my phone, there were no USB ports on this aircraft (Airbus A320). I been traveling with almost all the airlines and aircraft types in passed 7-8 years and this was the 1st time I saw an aircraft that does not have any USB-ports (there were regular outlet but not any USB-ports)!!"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Worst experience I’ve ever had traveling and I travel a lot. United needs some better works and to compensate for my 14 hours of sitting in the airport for no reason."
缺點： "Everything that happened was completely shitty...."
優點： "We had a two hour delay due to mechanical issues. Long time to fix it,"
優點： "Short flight, not a lot of people. It was very quiet. Plane seats had plenty of leg room!"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Finally got home"
缺點： "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"
優點： "Domestic flight from IAD to LAX was not great as usual — small space, overbooked, no food, entertainment slow. But LAX-INCHEON-MNL was GREAT! Extra space, efficient, helpful and happy crew ready to help passengers! I was surprised by this!"
缺點： "Very little communication at the gate and 4 hours late. No offer of food vouchers or future travel vouchers."
缺點： "Plane delayed 3 1/2 hours. Got to my room at 1:15 am"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "4 hours delay. Missed appointment."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Crew on the plane were amazing and boarding experience was very efficient, which is less commonly seen at O'Hare so it was nice."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "United took GREAT care of me. I never departed MCO. They feared i would possibly be stuck in Houston until the next afternoon so they put me in hotel and gave me a food voucher to stay in Orlando. I am leaving to catch the first flight to Chicago this morning and make it to my final destination in time for my evening plans in Iowa. They turned a bad situation around for me. I love that"
缺點： "I would not have made connector in Houston due to delay"
優點： "Good tail wind made it early"
優點： "In Chicago (where we were rerouted), the gate agent let my party and me board early to ensure that my guitar would have overhead space."
缺點： "The crew in Newark didn't hold our plane to Seattle, which we missed by minutes. No one took responsibility, and it was a chore to walk a ways and actually find the kiosk where United agents would rebook our flights. I don't understand why we had to go to another location for this."
優點： "Food vouchers were nice. $20 did not cover lunch and dinner for that day. So it coupd have been more like $40."
優點： "We got my wife on a plane home in under four hours."
缺點： "United decided to bump some of their glorified bus drivers ahead of me on standby so I had to wait a full four hours in O'Hare listening to some doichebag from LA try to entertain folks at the Goose Island bar with his stories about selling franchises."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight attendants very friendly and helpful!"
缺點： "Very rough landing! Thought we were running out of runway. Very abrupt!"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "I was not contacted about flight delay. I believe that was the purpose of collecting cell numbers. Also the gate was down stairs with no elevator or operationing escalator. I have bad knees and had to walk down the steps with my luggage. The escalator only start working 10 minutes before boarding. Also they overbooked the flight and there was no room for my carryon luggage. They put it underneath and when I got it back it was all torn up. Seats were cramped not enough leg room."
缺點： "Original flight was rebooked, and I almost missed seeing my dying grandmother. Got no apology for this huge inconvenience and stress."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "Well being an United Explorer card holder and still paying baggage makes you scratch your head on why I have the credit card in the first place."
優點： "Went good. Arrived in Charlottesville 30 minutes early. No complaints."
優點： "Thank you for making this connection available from charlottesville to dulles. It beat driving! Everyone was helpful"
缺點： "I cannot believe United Airlines flies an 11-hour international flight and does not provide each seat with an individual television for entertainment. I fly quite frequently and EVERY other international flight has individual televisions. It made the experience long and horrible. I am a minimalist and travel with as few items as possible. So even though United offered me the ability to use my own device, I don't have one! Also, the instructions to download the app before take off was not clear. During the entire flight, I kept getting the message "no internet connection; unable to connect to satellite." So I couldn't even use my phone. Very annoying and I will never fly United for international flights again."
優點： "Though the airplane arrived late for boarding (due to inclement weather and air-traffic), the airline worked fast to make sure that the plane was clean and ready to board. The hostesses were very kind and helpful."
缺點： "There were no gluten-free options for snacks. There was no entertainment, which isn't really a problem for shorter flights."
優點： "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
缺點： "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
缺點： "Changed the flight gate and nearly missed the flight."
優點： "The demeanor of the crew was warm and welcoming throughout the trip."
缺點： "The bathrooms were not very clean and hour into the trip"
每天清潔，並在 台北市飛往 夏洛特維爾的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 夏洛特維爾的機上會提供口罩
從 台北市飛往 夏洛特維爾的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 夏洛特維爾的彈性機票