每天清潔，並在 台北飛往 墨西哥的機艙內安裝HEPA高效濾網
優點： "At least it was delayed so we could make it to SFO."
缺點： "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
優點： "The experience was really good. I’ll be using JAL again."
缺點： "Keep doing a good job."
優點： "Love everything"
優點： "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
缺點： "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."
優點： "The crew and food both are amazing."
優點： "The crews were very kind and helpful."
優點： "The crew provided excellent service and the food is really great."
缺點： "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
缺點： "More movie options would have been nice."
優點： "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
缺點： "No entertainment. Still a long flight for kids."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
優點： "Everything was excellent no complaints"
優點： "服務 電影 雪糕"
優點： "Flight time was not bad, not too long"
缺點： "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
優點： "Check in was fast, the staff was helpful and nice. Simple streamlined process"
缺點： "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
缺點： "No complaints! Not even one!"
優點： "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
優點： "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
優點： "Courteous and professional flight attendants"
缺點： "Long gap between meals. At least they could have provided juice or snacks in between meals"
優點： "The flight crew were very attentive, polite, and full of genuine smiles."
優點： "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
優點： "Service was excellent."
缺點： "The food could have been a little more mainstream"
缺點： "Selections of movies"
優點： "Excellent entertainment and the crews attention made me fell welcomed."
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "Great service"
優點： "I liked the entertainment on board."
優點： "Nice and quick flight, had a free space next to me on plane"
優點： "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
優點： "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
缺點： "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
優點： "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
優點： "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
缺點： "nothing really"
優點： "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
缺點： "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"
優點： "Food was really good!!! It was way"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
優點： "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
缺點： "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
優點： "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
缺點： "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
優點： "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."
優點： "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
缺點： "Not a darn thing...."
優點： "Good solid flight on a relatively comfortable plane"
缺點： "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
優點： "Service & seats are great."
缺點： "The connections were a bit late, making the long trip longer!"
優點： "The upgraded seating."
優點： "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
優點： "staff was pleasant, friendly and helpful."
缺點： "turbulence was awful."
優點： "The aircraft was a new 787 and very comfortable. Uneventful flight."
缺點： "Menu in business class."
"Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant."
優點： "The crew was helpful and meals are delicious."
缺點： "Give free mask."
優點： "Flight attendants were amazing and so service oriented!"
缺點： "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
缺點： "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
優點： "Crew was awesome, super attentive and friendly."
缺點： "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
優點： "Crew great but seating not so comfortable"
缺點： "Better Seats"
優點： "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
優點： "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
缺點： "More western food options, better selection of tv shows for entertainment"
優點： "More leg room than most flights."
缺點： "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
缺點： "We did not make this flight and had to take the train instead"
優點： "Their friendliness And care for the passengers"
缺點： "i can not think of anything."
優點： "The cabin staff were extremely caring."
缺點： "If there was no delay."
優點： "Perhaps the most courteous airline I’ve experienced."
優點： "Crew - excellent service orientation"
缺點： "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
優點： "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
缺點： "The food was not enough, we felt so hungry before arriving."
優點： "Overall the service was good."
缺點： "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
優點： "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
缺點： "The food was okay but not great."
優點： "Smooth boarding and smiley staff."
缺點： "No tv/ intertainment on the plane"
優點： "The 787 was awesome. Very comfortable. Great staff and service."
優點： "Crew is awesome and nice"
缺點： "The seat was extremely uncomfortable."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "very clean over a 9 hr flight , great seat and flight attendant"
優點： "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
優點： "All the service was good."
缺點： "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
缺點： "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
優點： "The flight attendants were very helpful."
缺點： "It is a very long flight."
優點： "Meals are excellent at Nippon, stewardesses so helpful and charming."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"
優點： "My flight was really comfortable, thanks"
缺點： "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
優點： "Fantastic customer service, excellent food everything was best and clean."
缺點： "Ordered Fruit Meal. It did not have a variety."
優點： "Food was great!"
缺點： "The Japanese crew were not very good at English!"
優點： "Customer Service"
優點： "Flight was very good - enjoyed meal and entertainment"
缺點： "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
優點： "very comfy, great ground handling crew"
優點： "Great value, excellent food and entertainment"
缺點： "Chinese passengers, but that has nothing to do with the airline!"
優點： "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "staff was great in business"
優點： "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
缺點： "Internet is way too expensive and barely works."
優點： "Crew always good"
缺點： "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
優點： "crews are nice"
缺點： "food so so, delayed taking off at narita for 30 minutes"
優點： "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
缺點： "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
優點： "Fast flight"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "Excellent care of crew to ensure social distancing is adhered at all times."
優點： "The entertainment was great and the crew was very friendly and helpful"
缺點： "The ability to access bathrooms after turbulence has ended"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew was amazing"
優點： "Crew was efficient and kept a busy flight organized."
優點： "Easy transit. Plesant crew."
缺點： "Not much to add for an economy flight!"
優點： "The crew was forgetful and would always pass by me when it was time to serve"
缺點： "I don't know, maybe it I took another carrier"
缺點： "The screens should be replaced with new High quality ones."
優點： "cheuk in 快！吾使等太耐！"
缺點： "better boarding system required"
缺點： "Food is ok but can be improved."
缺點： "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "great flight service with accommodating staff. in flight entertainment had awesome variety."
優點： "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
缺點： "The lactose free meal was disgusting."
優點： "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
優點： "Food, entertainment choices"
缺點： "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
缺點： "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
優點： "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."
優點： "one of the best flights I have had going to zanzibar"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "You give me exelent space behind the exit ..tnx"
優點： "The ways cabin Crew treated customers very well and politely . I feel comfortable."
缺點： "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
優點： "The delay was too long and disorganized."
缺點： "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
優點： "the movies"
缺點： "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
優點： "The business class seats were on the new Boeing 777 planes were very well equipped with the biggest screens I have ever encountered throughout my many travels. Service provided by cabin crew was great, too."
優點： "Crew were very competent and nice."
缺點： "There was not enough overhead space for my carryon bag, so had to go further back in the plane to find space, this caused a problem when disembarking."
缺點： "Baggage collection slow still waiting"
缺點： "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"
缺點： "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
缺點： "The people at ticket issuing counter is very arrogant. Customs form was not given while issuing ticket and I was sent back to the airline ticketing counter and had to stand back in line for customs."
優點： "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
缺點： "There were maybe too many announcements made throughout the flight."
優點： "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
缺點： "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Its a 14 hour flight and there were some seats open so we were allowed to feel free and use them just so we can sleep better if we wanted to...."
優點： "Crew was great."
缺點： "Boarding could have been better"
優點： "Good service. Great price."
優點： "The flight was excellent, and the team worked very well."
缺點： "Thank you"
優點： "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
缺點： "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
優點： "Crew was very good and the food excellent."
缺點： "Seat space is a little small."
優點： "Food is not bad"
缺點： "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
缺點： "Seats are very comfortable! Very nice flight, crew, entertainment screens are large,"
缺點： "I like everything. I know most countries dont like turks. But turkish are best nationality. With big hearts."
優點： "Good movies"
缺點： "Lack of drinks offerdd"
優點： "The crew is phenomenal"
缺點： "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
優點： "Excellent service"
優點： "Food and crew amazing..I guess Turkish airline going to be best"
缺點： "Flight delayed more then an hour without anyone knowing anything about it."
優點： "Food was quite good for an airline."
缺點： "The cabin was hot, couldn't sleep, no air vents."
優點： "Food, entertainment"
缺點： "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
優點： "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
缺點： "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."
優點： "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
缺點： "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."
缺點： "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."
缺點： "Ordered veggie meal didn't turn up!"
缺點： "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."
優點： "(see above)"
缺點： "(see above)"
優點： "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"
優點： "Length of flight was very tolerable"
缺點： "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."
優點： "The food is great, nice entertainment, we good travel essentials!"
缺點： "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
優點： "crew, food, entertainment was great. Seats were terrible"
優點： "The service of both the ground and flight teams"
缺點： "Food and entertainment was a bit less than the usual standard"
優點： "Food was tasty and fresh but staff cold and aloof"
優點： "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"
優點： "Turkish Airlines offered the best connections to Athens at the best price. Connections were very tight and coming and going worked because the planes were absolutely punctual."
缺點： "I had to check my laptop (not the airline's fault) and the procedure was more tedious than I'd like."
優點： "It was not expensive"
缺點： "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."
缺點： "No individual air vents to control temperature"
缺點： "I had to scramble to buy full fare tickets on Swiss air to get to LAX so we could make our connections. I am hoping someone will contact me as this is not acceptable"
優點： "The flight on time"
缺點： "Nothing. A short flight, not much expectation besides on time departure and arrival"
缺點： "Flight was in time, comfortable, fantastic service"
優點： "Clean and computable plane, very good meals and quick handling for departure"
缺點： "Nothing !"
優點： "Food is always great on Turkish airlines. Entertainment was also great."
缺點： "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
優點： "The food was good for an airline. Crew was nice."
缺點： "It was a long flight in coach."
優點： "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
缺點： "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
優點： "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."
缺點： "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."
優點： "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
缺點： "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."
優點： "Waiting room is too small I guess til boarding. And need wifi."
優點： "Friendly crew."
優點： "I was able 3 soccer games live during the flight. Food was also very good."
優點： "There was free movies to watch along with a travel bag."
缺點： "The food options were not good for vegetarians or vegans."
缺點： "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
優點： "Same as above"
缺點： "Same as above"
缺點： "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"
缺點： "Turkish airlines lost my baggage, each time I call them they blame ground handling personnel"
優點： "Great food selection and lots of variety. Great customer service and friendly. Both teen ager kids enjoyed the entertainment selections Due to our 20+ hours layover in Istanbul to final destination Italy we booked the hotel in advance. While going we booked near by Sultanhat bazar and while coming back to USA we booked near airport. Airport hotel even cost more was not good as compare to other hotel. We had a very good time to visit Sultan bazar. Enjoyed chesnutt."
缺點： "While flying from IAD to Istanbul leg space was really bad but remaining flight's were very comfortable throughout Italy"
優點： "HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO!!!"
優點： "The crew was helpful"
缺點： "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."
優點： "Customer service"
缺點： "If was cheaper to Checked baggage"
優點： "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
缺點： "I should have never flown Delta."
優點： "I like that the middle seat is no used."
缺點： "Bording was not organized. Everyone got up at the same time and no social distancing. Was not handeled well. Same with the exit on arrival. Too many people got up out of ture. No sochial distancing."
優點： "Not really"
缺點： "Being on time not delay 40 min"
缺點： "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"
缺點： "No hubo comida suficiente"
優點： "confortable and good service."
缺點： "More food more room - but hey that’s what we always want"
優點： "crew with good attitude"
缺點： "food was a waste of time, of energy, of bread, etc"
優點： "Crew was amazing"
缺點： "Gave the option to chose seat"
缺點： "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
缺點： "Very bad service, airline unrespectfull, discortesy"
優點： "Great and faster"
優點： "The flight was on time at departure and 30 minutes on arrival."
缺點： "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
缺點： "Everything. Awful plane, seats and service"
優點： "Overall ok."
缺點： "Cabin was freezing."
優點： "Fast easy on time"
缺點： "Very uncomfortable seating"
優點： "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
缺點： "I liked everything"
優點： "La puntualidad"
缺點： "Todo fue perfecto"
優點： "Food service was good."
缺點： "The the audio stopped workin halfway through the flight."
優點： "Flight was ok."
缺點： "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
優點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
缺點： "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
優點： "Flight attendants were great"
缺點： "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
優點： "the service, on time departure, early arrival, FOOD at no cost"
缺點： "nothing...everything was great"
優點： "Great service."
缺點： "No power outlets. No WiFi. Limited movie selection."
缺點： "Delta staff is not too friendly"
優點： "Seat was upgraded."
缺點： "Bad food"
優點： "The service was exelente"
優點： "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
優點： "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
缺點： "Confusion over my boarding pass at the Delta terminal in Detroit."
缺點： "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
優點： "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
優點： "Tudo conforme esperado em um voo da Delta."
缺點： "Nada a reclamar."
缺點： "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
缺點： "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
優點： "had connecting flight ready"
缺點： "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
缺點： "Sandwich for dinner"
優點： "Arriving to the destination"
優點： "Comfortable seats"
優點： "Flight on time"
優點： "Crew were courteous and overall everything was systematic."
缺點： "I had to pay for my single piece of luggage AND for alcoholic drinks. That doesn't feel right."
缺點： "The staff"
每天清潔，並在 台北飛往 墨西哥的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 墨西哥的機上會提供口罩
從 台北飛往 墨西哥的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 墨西哥的彈性機票