優點： "Crew was great!"
優點： "Too hot onboard"
優點： "Lovely crew."
優點： "Crew was great and economy seats have above average legroom."
缺點： "Bathrooms could have been cleaned up a bit."
優點： "Efficient, no worries."
缺點： "Movies out dated"
缺點： "Overall experience is good."
缺點： "Good job"
優點： "Crew was amazing. But the seat could have been more comfortable."
缺點： "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
優點： "Crews are always super well trained."
缺點： "Between continental flight need more movies, in my perspective"
優點： "The 2nd flight plane was alright"
缺點： "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
缺點： "Movie selection was a tad bit small"
優點： "I liked sleeping"
缺點： "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
優點： "Nice cabin crews"
缺點： "Should serve more water because it's a long flight"
優點： "Yes, we were unexpected and surprised being upgrade to premier class"
缺點： "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
優點： "Services from the crew and the seat are what expected being in eco-normic class."
缺點： "can upgrade or afford to go by at least business class"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "The entertainment"
缺點： "More food selection like vegetarian"
優點： "Great service and a very friendly crew."
缺點： "The food was ok, average and nothing special."
缺點： "Great value ,excellent and friendly service."
缺點： "No, all good"
優點： "Great leg room even for tall person. Food is good and there's enough choices."
優點： "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
缺點： "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
優點： "Crew, food, comfort, entertainment and many good things"
缺點： "I love everything"
優點： "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
優點： "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
缺點： "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
優點： "Brilliant take off and landing too. Very good service. Nice food. Should provide some sweets in the form of chocolates or cakes. But overall a nice and pleasant journey. Thank you!"
缺點： "Nothing to dislike."
優點： "I will definitely be a return customer."
優點： "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
缺點： "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
優點： "Same as above."
優點： "The transit lounges at the new Seoul terminal are outstanding."
優點： "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
優點： "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
缺點： "We boarded late but the communication was good."
優點： "Very clean and polite flight crew."
缺點： "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
優點： "Great legroom. Food better than last Korean Air flight a few years ago."
缺點： "Changed to smaller aircraft, last row in the aeroplane."
缺點： "A little bit crowded"
優點： "Comfortable flight with a nice crew. An overall good experience."
缺點： "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
優點： "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
缺點： "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
缺點： "a lot of engine noise so i could not sleep"
優點： "Excellent service and delicious food and clean."
缺點： "No wifi on board. Not many movies."
優點： "Very professional crew good service"
缺點： "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
優點： "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
缺點： "Simple meal but a short flight."
缺點： "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
缺點： "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
優點： "they were on time and very polite."
優點： "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
缺點： "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
缺點： "To be cabin in business class"
優點： "Nothing. Will never fly with emirates again"
缺點： "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
缺點： "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."
優點： "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
缺點： "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
優點： "cheuk in 快！吾使等太耐！"
優點： "The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class."
優點： "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
缺點： "Ground staff in India gave me wrong info about baggage."
優點： "Friendly staff at boarding and on flight. Very attentive."
缺點： "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
缺點： "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
缺點： "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."
缺點： "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
缺點： "Older plane less entertainment options"
優點： "Crew were helpful & friendly."
缺點： "No vegetarian food."
缺點： "Nothing i"
缺點： "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
優點： "Everything was good especially the spacious seats and food"
優點： "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
缺點： "No foot rest - limited ability to upgrade."
優點： "Good service, great crew, comfortable seat and pitch."
缺點： "The food was mediocre compared to usual standards."
優點： "Quantas Operated by Emirates is definitely not Emitrates standard."
缺點： "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."
優點： "The food was good for economy"
缺點： "My seat was about 70% of the size of a normal one. It gave me back pain and shoulder pain as the wall encroaches into the seat space. Do not under ANY CIRCUMSTANCES take the window emergency exit seats. They charge you extra but don’t warn you that they are tiny. I am of relatively normal (althletic) build not overweight or unusually tall etc. They initially told me there were no other free seats so I ended up sat on the floor. Turns out there were free seats. They lied."
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
缺點： "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
優點： "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
優點： "The time to board and arrival was on time"
缺點： "They didn't have mango juice"
缺點： "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"
優點： "Service is generally ok. Polite and ontime flight (infact ahead of schedule."
缺點： "The entertainment system is getting old and buggy. I have sat on United's international flights now and their systems is som much simpler but fast and responsive. They should try and change it to United's."
優點： "Good flight and easy transfer."
優點： "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
缺點： "The leg room could be a wee bit better. Then again, I was in economy."
優點： "Good seat pitch in economy and good entertainment selection."
優點： "Food and drinks"
缺點： "WiFi services were inadequate."
優點： "Overall ok"
缺點： "Food options for AVML or VML pretty sad for options , taste and service too. even after ordering AVML all across the cabin crew was going thru major issues with finding the food for me for AVML food got served after they served everyone on the flight. lot of effort made by the crew but cant blame them for it. Indian food / Vegetarian meal / Asian vegetarian Meal options are varied and can be filtered to basic but classic food options that can make not just me but there are lot of people like me have a good experience with food. even the fruit platter ordered was not appealing."
缺點： "Late take off"
優點： "Pilot's landing was top noch."
缺點： "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
優點： "the plan"
缺點： "seevce was bed 10! hour alihhvwiyhb2 snacks"
優點： "Layflat bed"
缺點： "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"
缺點： "More legroom"
缺點： "My flight delayed and I missed my connection"
缺點： "I would definitely have vegetarian food. 30% of population is vegetarian"
缺點： "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
優點： "Surprised to get a meal on such a short flight! Very good service."
優點： "The Food was good."
缺點： "We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible."
缺點： "The entertainment system is old, not easy to use, and lacks features."
缺點： "More space and room"
優點： "Everything. They were polite fast and never condescending to passengers."
缺點： "I could of wish they would have been a little more stern with some passengers."
優點： "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
缺點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
缺點： "My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo."
優點： "Stay away from Turkish airline"
缺點： "$1000 for new date. Will never flight Turkish airline again"
優點： "Crew and food on last leg were acceptable"
缺點： "Every other part of the flying Turkish air experience, particularly Istanbul airport itself. Delayed flights, missed connections, rude, angry staff, worst layout and signage of terminal space. Exhausting."
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
優點： "The crew was so friendly and very good"
缺點： "Arrived at istanbul airport (Atatürk) at 7am , transit 14 hours, then next flight at 9 pm , I asked tukish airline information if i can get hotel, thay answer in politely way thay cannot provide me a hotel room I flight too many times with another airways whenever i have more than 8 hours thay provide me a hotel"
優點： "All was really good"
缺點： "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
優點： "The service was excellent, staff helpful and understanding."
缺點： "No business class priority boarding, no assistance available with transfer."
缺點： "The flight was late, with no explanation."
缺點： "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
優點： "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
優點： "The plane was too hot"
缺點： "Plane too hot"
優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"
優點： "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
缺點： "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"
優點： "The crew members were really nice"
缺點： "Everything was great"
缺點： "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."
優點： "On time, friendly, good food"
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
缺點： "was unable to upgrade tickets in advance off of web site. Others in Greece and Italy tried to assist as well and found same and when calling 800 numbers the calls were not going thru or hold time was overly extreme. Was told at Athens check in to upgrade in Instanbul and to go to transfer desk to get upgrade. An upgrade of $1200.00 Euro's is extreme Being packed like sardines for a 10 plus hour flight is not good. It is also unhealthy. Turkish Airlines should consider something other then the 777 for any international flying."
優點： "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
缺點： "No inflight entertainment even for business class passengers."
缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
優點： "Comfortable seats, good food"
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
缺點： "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
缺點： "I had a fever and requsted bottled water to keep with me and sip as I needed. The crew was unwilling to process my request and would only give a cup at a time!"
缺點： "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
優點： "Well looked after from start to finish!"
優點： "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
優點： "Overall it was ok. I enjoyed the leg space."
缺點： "I suppose it's just a matter of different manners"
優點： "Facilities are really nice"
缺點： "I only got one boarding pass at the check in."
優點： "Hello the service was excellent"
優點： "Friendly good service"
缺點： "Istanbul changing gate to get to such long walk"
優點： "Food was great."
缺點： "Long waits, poor communication, either too warm or too cold"