每天清潔，並在 台北市飛往 甲米的機艙內安裝HEPA高效濾網
優點： "Friendly crew"
缺點： "Space between sits"
優點： "Great flight. Full but very good boarding process. Timely departure. Smooth flight and timely arrival."
優點： "Competitive price,"
缺點： "Adverised price include proccessing fee. 7kg carry on stingy"
優點： "It was only a2 hour flight."
缺點： "Nothing Free! Have to pay for water! 40 baht for a 10 baht water"
優點： "Plane was 1h late to take off but on time at landing"
缺點： "No power plug, no English magazine, no phone allowed (even in flight mode) for a 4 hours flight. So “entertainment” deserves 2 star only. As a couple travelling together, we were not seated together, which is very annoying (that was the case for other passengers too) even though a lot of single seats were empty in the plane (crew refused to let us swap places). That’s a 2 star for the crew. Food and beverage is pay only, and was real bad, that is the 1 star for food."
優點： "Seats are very comfortable, speedy boarding and in flight service very quick"
缺點： "Ran out of wine!"
優點： "Clean plane, air conditioning"
缺點： "Bag fees; no free food, snacks or even water"
優點： "Great service. Beautiful flight attendants."
缺點： "Seats were a bit uncomfortable Disorganized check in and boarding"
優點： "Crew was nice and they let us move to more open seats during flight."
缺點： "Had to pay 35 for checked bag which is usually 25. Didn't offer food or snacks complimentary."
缺點： "There was only one lady checking passports for the connecting Airasia flights...so approximately 50 in line and only one lady helping all of us. When we arrived to Krabi, our checked bags were at a different terminal so we had to go to the other side of the airport to get our bags that were sent from siem reap. Waste of 40 minutes!"
優點： "Several budget airlines make up their profits by fees. Didn't know this was such an airline going in. If you know going in you will be in a seat that doesn't allow enough leg room for your feet to sit flat on floor and a drink of water has a cost associated you may not be disappointed."
缺點： "We used flightnetwork through kayak. During purchase there was nothing saying check in bags weren't included. It's an international flight! After reading the confirmation email also saw nothing about it, only some ambiguous message about checking with the airline. THIS IS IMPORTANT! WHY WOULD YOU NOT MENTION IT AT SOME POINT. If I need to go to the airline to "check" that YOU didn't forget to tell me something then what the hell is the point of using your service?! I had to pay 144 dollars, more than a single ticket!"
優點： "Good and low-cost."
缺點： "No paper towels in the washrooms on the plane. Only facial tissues. Is there a way to dry your wet hands with facial tissues? The floor and sink were covered with little shreds of shredded facial tissues from passengers trying to dry their hands. Really, do Air Asia executives fly on their own airline? How do they dry their own hands? Is there a single person on earth who thinks that flimsy facial tissues are an appropriate way to dry hands? Put paper towels on your planes!"
缺點： "Barely any leg room, very tight for average to small sized people. Can't image what tall people do..."
優點： "Safe flight."
缺點： "15kg checked bag limit (most airlines have 25kg as standard). Additionally this costed 900 Bahts which is crazy expensive!!! Line up to pay baggage fees was long and slow. No other airline appeared to have that problem. No food or drink served. No in flight entertainment. I'd go with another airline in the future. We are on a 3week holiday and taking stuff out of our checked bag to reduce the weight to 15kg was nothing short of a nightmare."
優點： "Not a single thing"
缺點： "I didn't like the fact that the airplane was half empty but jet I couldn't sit by my friend, no beverages were served and not allowed to consume your own food or drinks either"
優點： "It is a good option for an affordable airline."
缺點： "There weren't tvs or complimentary food or drink. But I know this is because it is a budget airline. Also, the seats are very cramped."
缺點： "The space from the man next to me, the pilot who flew horrible. The food that was offerd only for money. Everything."
優點： "Food was excellent and price for food was reasonable"
缺點： "small seats & rude staff. Didn't realize it was a budget carrier, even after reading fine print couldn't find the catch. Was charged two bag fees for same flight, bag transfer fee for connecting flight, & international transfer fee."
缺點： "Long line to check in and people not polite."
缺點： "I booked a flight on Air Asia from Chang Mai to Krabi during a vacation in Thailand. Luckily it was only a two hour flight because the seats are absolutely tiny. I am 6'4" and am used to having pretty much zero legroom on flights, but this was another level. I had an aisle seat and had to sit with my legs completely spread open into the aisle for the two hour flight. Don't book this airline if you are over 6ft tall and plan on flying standard economy."
缺點： "There were many additional charges for luggages. The most annoying thing for me is their seat assignments. For couples who bought tickets together, seats were assigned at different locations even though the flights were not full. This happened on all four flight segments for us. And it was not just to us. It happened to many other people on our flights. When I asked at the check-in counter at Singapore airport to change the seat assignments, the agent lied to me that there are no other seats available. In reality, there were many empty seats on all our flight segments."
優點： "I booked 2 seats together by the window, and instead got two aisle seats. They would not reseat us at check in even though there was plenty of room on the flight. Mediocre food."
優點： "No entertainment available on my flight. Only magazines."
優點： "Cheap travel on a no frills airline."
缺點： "Didn't realize I had to buy baggage allowance 4 hours before departure. Significantly more expensive at the airport, but the check-in staff worked with us so it was only $50USD (instead of the $250USD it could have been). Do your research on the baggage policy before traveling to avoid a hassle."
優點： "We took off and landed on time."
缺點： "There were hundreds of mosquitos on the plane and they decided to spray bug spray after they closed the doors right before take off!! Hands down one of the most disgusting experiences of my life. They also ripped us off with our checked luggage. Not pleased."
優點： "Relatively on time"
缺點： "No food. Small seats. Late boarding"
優點： "Fast boarding. On time."
缺點： "No snacks - not even cookies or nuts. No TV. Seats did not recline. But they did go out of their way to try to sell Air Asia souveniers"
優點： "everything was as described and expected... economical and reliable"
缺點： "not even a peanut or water... know before you go!"
缺點： "Had to pay hundred dollars for my bags and they charged me 80 baht for A bottle of water you need to tell people that got to pay for bags"
缺點： "This flight has no drink or food at all."
優點： "The crew was smiley and nice. Boarding went smoothly. Purchased meal was decent and not terribly pricey. Takeoff and landing was very smooth."
缺點： "Boarding started 10-15 minutes late without any apology or announcements prior. Seats were very close together from row to row. Zero leg room. The seat itself was very uncomfortable and barely reclined. I'm also not very tall (5'8) so I can only imagine for taller people. The was no inflight entertainment or wifi whatsoever."
優點： "The initial price"
缺點： "We didn't even get to take this flight. My wife ended up having to have emergency surgery. I tried to get a hold of them for a week prior to our flight to get it moved back a month but there was no way to reach a representative. I'm sure there would of been a fee but with the doctors note I was hoping they could give us a little break and just reschedule the flight. Even if they charged a fee I would of been fine with that but I wasn't even able to get a hold of someone to discuss that option. I just had to eat the ticket and rebook it later at twice the price."
缺點： "Caution if you wait to pay for luggage at the terminal, you willget robbed. A 22kg extra bag cost $280 USD . More than the cost of 3 passengers to fly from Bangkok to Pucket"
缺點： "I bougt very expensive ticket and I had to pay 2500 THB for my luggage!!!!!/it was 20 kg luggage!!/"
優點： "The only good was landing safely"
缺點： "Air Asia is the worst! I had no idea it was a budget airline, but if low price is what you're after don't fall for the price of air Asia flights, they charge extra for a bag over the weight limit...which is 10kg lesser than competing airlines weight limits, and also any food or drink you have to pay for, and also if You are not at the front of the plane be prepared to have other choices in food or drink because they run out of the good stuff that everyone is getting, but even the good stuff is extremely poor"
優點： "The online system did not work and we were asked to pay 900 for each 15kg suitcase."
缺點： "2 hour flight with no drinks."
優點： "Timely flight, clean plane"
缺點： "Charge for 8 kg excess baggage was nearly $200 US !! I will never fly them again and will not allow my employees to fly them. Ridiculous fees for any food or beverage as well. Shameful behavior for any business"
優點： "They offered nothing to drink during the flight and we were packed in really tight. Charges for checked baggage is also very high, much more than other airline averages."
優點： "Flight was good both ways. Only ran 20 min late on one leg. We did not miss any connections."
缺點： "Need to be a little more knowledgeable when dealing with diplomats."
缺點： "nowhere did I read that you had to pay for baggage. what I thought was a value price ended up costing much more than a full service airline."
優點： "On tine"
缺點： "Uncomfortable seats"
缺點： "Refused to check our baggage through Bangkok to our connection AirAsia flight. Spent two hours claiming and rechecking in understaffed chaos"
優點： "That we got there!"
缺點： "90 minutes delay leaving due to late arrival of prior flight. Little communication from the staff as to the expected departure time. Complete CF at the airport. But once we were on the plane, it was OK. No food, no drinks, not even any water. Minimal space for the knees. No baggage at all include with the fare. I would have paid for bags in advance, but website make this impossible unless you become a "member", which mean giving all sorts of personal information that they don't need. After queuing for 30 minutes to drop my bag, I then had to wait again in a different queue to pay the bag fee."
缺點： "Be careful booking through third party vendors (kayak, booking.com, Expedia...). Air Asia is just like Spirit airlines but the website won't tell you about the bag fees, food fees, EVERYTHING HAS A FEE! They charge by weight, so when traveling be ready to spend an extra 500-900 baht for 17-20 kilos in luggage weight. Also, when boarding the crew has no communication skills or control. They announced boarding for certain passengers and it became anarchy with everyone flooding to the front and forcing their way first. MAJOR SECURITY ISSUE!! We feel tricked and will never use either booking.com or Air Asia ever again!! James A. Guyot"
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