優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
優點： "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
缺點： "Flight left a little bit late."
缺點： "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
優點： "Comfort as usual"
缺點： "No idea"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
優點： "Friendly staff and decent size."
缺點： "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
缺點： "if the seat can be reclined a little more"
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
缺點： "Movie catalog needs to be expanded"
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "Loved from the booking on kayak and all the services provided by the airline until landing."
缺點： "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
缺點： "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
優點： "Friendly attentive staff."
缺點： "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "Great food"
缺點： "Leg room"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "The price was cheap ($100 for 2 people), and the service on ANA was great."
缺點： "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
優點： "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
缺點： "Very limit kids entertainment"
優點： "All the service was good."
缺點： "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
優點： "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
缺點： "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."
優點： "Food and Sitting Space"
缺點： "Sitting space"
優點： "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
缺點： "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
優點： "Shortest duration"
優點： "short flight ready to get home"
優點： "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
缺點： "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
缺點： "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"
優點： "Everything excellent"
優點： "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
優點： "People the staff was nice and tried to be helpful"
缺點： "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
優點： "I like the nice and warm service from the crew"
缺點： "Food can be more variable but overall its oke"
優點： "Pleasant stewardesses"
缺點： "Expensive lunches, no entertainment unless you pay"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Width of the seat for me was bit tight when in a flat bed position."
優點： "Customer service and food!"
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
缺點： "Poor customer service and lack of care for loyal passengers"
優點： "The service was excellent"
優點： "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
缺點： "Can not be topped up"
優點： "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
優點： "Flight time shorter than scheduled. Food good. Crew great."
缺點： "Somewhat limited recent release movies compared to Emirates."
優點： "Newer Aircraft and very convenient"
缺點： "I dont see any thing to improve"
優點： "Good food. Friendly staff efficient airports."
缺點： "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
缺點： "flight on time. flight was delayed and gate changed"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
優點： "The crew was very helpful and courteous."
缺點： "The flight was delayed and I decreased my time in Singapore"
優點： "crew handled the tough crowd well, but were not extremely hospitable"
缺點： "food was disgusting"
優點： "crew were very friendly and helpful. flight was one of the best i’ve had"
缺點： "boarding at sydney was very confusing"
優點： "Service was excellent!"
優點： "Great seats and efficient service all round."
優點： "Seats were good"
缺點： "Food could have been better"
優點： "Crew was friendly. Seafood pasta was good."
缺點： "I wish all airlines have a foot rest."
優點： "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
缺點： "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
缺點： "For better leg room in business class go for the bulkhead seats"
優點： "Perfect timing"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
優點： "Food was good"
缺點： "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
優點： "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
缺點： "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
缺點： "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
優點： "Extra leg room, great service and good food."
缺點： "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
優點： "Friendly staff Good customer service"
缺點： "There was nothing i dislike"
優點： "Couldn't find a problem"
優點： "personel provided excellent service"
缺點： "food was ok. A faulty entertainment system did make our flight feel longer."
優點： "excellent - comfy plane, great service, excellent stuff."
優點： "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
缺點： "All good"
優點： "Singapore airline is amazing, great service and quality entertainment."
優點： "Flight time"
優點： "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
缺點： "no problems"
優點： "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
缺點： "Cabin little bit cold"
優點： "Clockwork prompt"
優點： "Very attentive and super awesome crew."
優點： "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
缺點： "the call button did not work the tray table was almost impossible to pull in and out (BC)"
缺點： "The desserts. The bun."
缺點： "Little or no room in Economy"
優點： "Nice and attentive crew"
缺點： "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
優點： "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
缺點： "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
缺點： "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
缺點： "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
優點： "Everything was good"
缺點： "No complaints"
優點： "Staff worked very hard and were very helpful."
缺點： "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
缺點： "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
優點： "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
缺點： "All good"
優點： "On time. Efficient. Great crew."
缺點： "The sandwiches on the quick hop between abidjan and accra aren't that great."
優點： "Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport."
缺點： "Long boarding lines at Liberty International Airport."
優點： "Crew was very good and helped whenever it was needed"
優點： "Overall good."
優點： "Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use."
優點： "Great crew, comfortable flight"
缺點： "the inflight food needs to be more accommodative"
優點： "Live sport TV, on board wifi"
缺點： "More livesport TVs and browsing data."
缺點： "more western vegetarian options"
缺點： "Scrambled eggs breakfast was more like a mousse and had no texture"
缺點： "Emirates are a quality airline unlike BA and KLM."
優點： "Crew was good. Food was good."
缺點： "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
優點： "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
缺點： "They ran out of options on the food and considering it wasn't a full flight that surprised me."
優點： "Of the enormous amount of entertainment available, even I found something to keep me occupied."
缺點： "Perhaps boarding."
優點： "Exceptional flight super comfortable"
缺點： "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."
缺點： "Connections can be imporoved"
優點： "Crew was very nice"
缺點： "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."
優點： "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
缺點： "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
缺點： "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."
優點： "Everything was great"
缺點： "Nothing bad"
優點： "Comfort and food, good seats but extra cost."
缺點： "Bad value Internet in this day and age."
優點： "Professional staff"
缺點： "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"
優點： "I like the food, history, and the people contributing to make this country so beautiful."
缺點： "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
缺點： "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
優點： "The service and movie selection during the flight."
優點： "Easy check in and comfortable flight. The crew are very helpful."
優點： "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
優點： "All good"
缺點： "All good"
優點： "very good as expected"
優點： "Great food and entertainment and the service was exceptional."
優點： "Great service. Very comfortable. Good food."
優點： "Service was excellent"
缺點： "Veg food needs to be improved in ROME-DUBAI Sector."
缺點： "My seat was booked on Ile. it was chanded to window which I hate"
優點： "Hospitality , service and food."
缺點： "Water leaking into 52 and 53. Wet socks"
優點： "Business class setup Bar Staff"
缺點： "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
優點： "The seats in economy at least had TVs"
缺點： "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
優點： "Leg room is always great!! Also the staff a brilliant!!"
缺點： "Very poor service overall"
優點： "I was able to uograde"
缺點： "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"
優點： "Everything was good especially the spacious seats and food"
優點： "Comfortable, great food"
優點： "The crew and my fruit platter."
缺點： "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
缺點： "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
優點： "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
缺點： "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
缺點： "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "the noodle snack and food was good"
缺點： "more leg room would be nice on a long flight"
缺點： "Delayed too much except that, everything was good"
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
缺點： "Bathroom floors were often wet"
優點： "Very good"
缺點： "Very good"
缺點： "Don't delay"
缺點： "Seat was very uncomfortably"
優點： "Friendly crew. Nice plane."
缺點： "Can’t think of any complaints."
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "Bathroom is clean, but could be better if more attention is being given."
優點： "lost connection sue ro the Arline , terrible ground staff"
缺點： "lost connection sue ro the Arline , terrible ground staff"
優點： "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
缺點： "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
缺點： "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
優點： "The crew was readily available and was able to assist with everything needed"
缺點： "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "Boarding quick n fast"
缺點： "Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate."
優點： "On time food"
優點： "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "Staff was terrific. On time. That’s most important."
缺點： "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
缺點： "The crew service very lack"
優點： "Same as above"
優點： "早餐是粥 很棒"
優點： "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
缺點： "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
優點： "Cup noodles and snacks available throughout the flight."
缺點： "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
優點： "Crew was nice food was great"
缺點： "All good"
優點： "Overalll the flight was okay and the company crew is very helpful!"
缺點： "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
優點： "Easy boarding, good entertainment. Great crew."
缺點： "Long flight to easy to complain about something. But really no problems here"
優點： "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
缺點： "Ran out of snacks during the flight"
優點： "I like the snacks offered"
缺點： "Great crew we got a soft landing"
優點： "The flight was short, but still included a full meal. The flight crew was very helpful and thoughtful."
缺點： "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "I typically like Cathay."
缺點： "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
優點： "Friendly staff and helped me."
優點： "Staff were excellent Food"
缺點： "Delayed over an hour. Poor communication on delay/flight info."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Vegetarian food. 30% of people are vegetarian"
缺點： "Seat legroom"
優點： "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
缺點： "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
優點： "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
缺點： "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
優點： "Great crew, confortable seats, free complimentary internet service"
缺點： "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"
優點： "check in..Gatwick S."
缺點： "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
優點： "Stay away from Turkish airline"
缺點： "$1000 for new date. Will never flight Turkish airline again"
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
優點： "Excellent service. Very tasty food."
缺點： "Too many voice announcements, interfering with the entertainments system."
優點： "The service"
缺點： "No entertainment. Late boarding."
優點： "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
優點： "Good crew. Good food."
缺點： "Hour delay with NO ANNOUNCEMENTS!!"
優點： "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."
優點： "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
缺點： "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
缺點： "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"
缺點： "Trip delay"
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
優點： "I enjoyed the food the most. The flight was short and easy."
優點： "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
缺點： "A little pricey."
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
缺點： "Need More premier economy seats"
優點： "The staff were very welcoming and the seats were very comfortable"
缺點： "Flight was a little delayed"
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
缺點： "The worst airline I have ever flown with, worst disruption management"
優點： "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
缺點： "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
缺點： "Would highly recommend"
缺點： "I could not use my ticket I was trying to extension date but customer services terrible"
優點： "Generally better than other European airlines particularly BA and better priced"
缺點： "Work to do on consistency with crew"
優點： "Overall it was ok. I enjoyed the leg space."
缺點： "I suppose it's just a matter of different manners"
優點： "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
缺點： "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
優點： "kayak was poop for help for me."
缺點： "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
優點： "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
缺點： "The leg room was a bit limited on long flight."
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
缺點： "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"
優點： "Turkish is always consistently excellent"
缺點： "I liked everything. They are very accomodating towards passengers with special needs."
優點： "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
缺點： "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
優點： "Crew was great. Good selection of movies too."
缺點： "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."
優點： "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
缺點： "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
優點： "Good service and very smooth flight"
優點： "Everything was fine on this flight."
缺點： "Everything was fine on this flight."
優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
優點： "The seat was comfortable."
缺點： "The entertainment system was not working"
優點： "No any trouble during flight."
缺點： "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
缺點： "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."
缺點： "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."