優點： "crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom"
優點： "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
優點： "Fortunately plane not full and was able to use adjacent seat(s)."
優點： "Crew amazing, very polite and helpful."
缺點： "Was great, I slept most the way"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "good service"
缺點： "Seats a little cramped"
優點： "Your flight always delay. Suck!!"
缺點： "flew from seattle on delta. i paid for korean air but delta put me on delta going from boston to seoul. very disappointed with the experience going to seoul."
優點： "Good crew, good service, clean quarters, cordial and pleasant service"
優點： "We liked the food."
缺點： "Delayed flight. Limited choices of movies onboard."
優點： "Excellent service and delicious food and clean."
缺點： "No wifi on board. Not many movies."
優點： "all services"
優點： "Smooth boarding"
缺點： "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
優點： "Great flight crew, speedy and efficient departure procedure"
缺點： "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
缺點： "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."
優點： "The blankets are nice and soft. Crew is really friendly and accommodating."
缺點： "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
優點： "Air conditioning low and uncomfortable"
優點： "Comfortable, easy, great service."
優點： "the flight attendants were great and it flight was smooth."
缺點： "long flight"
優點： "Service was not bad, was clean and polite crew."
缺點： "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
缺點： "Cabin temperature was too high"
優點： "Everything was as good as it gets specially the crew"
缺點： "Very long flight....."
優點： "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
缺點： "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
優點： "Everything went well. Crew were helpful."
缺點： "There was no onboard entertainment system."
優點： "Leg room, choice of food and everall services"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "The service and food is good"
缺點： "I did not like the fact that Korean Air's policy is to have the air temperature set at 24 Celsius. Who does that? Even in our homes, nobody has their temperature set so high, even in the cold weather months. It is ridiculous!!"
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "By far the best airline i have ever travelled on"
缺點： "The service, quality of airport and new aircraft"
優點： "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
缺點： "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
優點： "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
缺點： "Refund policy"
優點： "Friendly efficient service by crew at check-in and in-flight"
缺點： "Super tight space with very little leg rooms and no in-flight entertainment"
優點： "There was loads of entertainment during flight , food was great and crew was friendly."
優點： "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
缺點： "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
優點： "There was plenty of room with empty seats."
缺點： "The breakfast food was not good. Some of the staff couldn't speak English."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
缺點： "Boarding and long waiting time after arriving at the airport"
優點： "the airhostesses"
優點： "Service counter check in was very helpful"
優點： "GOOD SERVICE."
優點： "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
優點： "Watched a great movie "spotlight" on board"
缺點： "Flight was delayed a little"
缺點： "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."
優點： "I liked the price of my ticket."
缺點： "The service of the flight attendance was poor. I felt like I was ignored because I was white, even though I tried to speak Korean. Food was quite bad. It tasted old, compared to my flight to Seoul."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
缺點： "Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food."
優點： "friendly staff"
缺點： "encouraging passengers to do more social distancing at gates"
優點： "New planes, good food, nice crew"
缺點： "Didnot like the airport in Istanbul 25 min of walk"
優點： "No complaints, Turkish airlines is simply one of the best company in Europe."
缺點： "Better food options but that’s for all airlines!"
缺點： "Vegetarian meals can be better"
優點： "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
缺點： "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."
優點： "For me everything was good"
優點： "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
優點： "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
缺點： "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
優點： "Flight attendants are super friendly and helpful. The food was excellent."
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
優點： "Facilities are really nice"
缺點： "I only got one boarding pass at the check in."
缺點： "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"
優點： "they do really their best- they have a good standard."
缺點： "english is hard to understand"
優點： "Comfort zone"
優點： "Great food, great plane, shortest flight."
缺點： "The restroom is too narrow on this plane, at least the one I tried. They ran out of one entree since everyone wanted chicken and not the fish. They should know this and make more chicken available and less fish. But I tasted both and both entrees were good. The "sour cherry juice" is great."
缺點： "Lounge at Ankara not comfortable and food need to change"
優點： "Crew was helpfull food was good"
缺點： "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
優點： "Friendly & helpful crew, very clean, spacious, great entertainment options for all ages. I would book with Turkish Airlines again!"
優點： "Flight was on time, staff were professional"
缺點： "The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress"
優點： "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
優點： "Very friendly and accommodating staff. Helped us with luggage. Also, the food was excellent and abundant."
優點： "Not enough time for Connection flight bording."
缺點： "Flight staff very pleasant and accommodating. Have always found "foreign"airlines have always been very good I will not fly domestic airlines out of the country Bad unpleasant experiences"
優點： "On time. Friendly crew."
缺點： "Old plane. Boarding was not so nice."
優點： "As always, great entertainment system. Constantly updating and improving."
缺點： "For some reason, I didn't get the option to choose a meal type at check-in, as I sometimes have in the past. Seeing as it's Passover, and I don't eat meat, I wasn't really able to eat much from the default meal I was given."
優點： "Comfortable and nice people"
優點： "Service, food, entertainment is off the charts!"
缺點： "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."
優點： "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
缺點： "I don't like landings but the crew did well!!"
優點： "The food was really good but very little"
缺點： "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"
缺點： "the worst costumer service ever"
缺點： "There was no option to choose kosher food in the order."
優點： "the people are so courteous and very nice"
缺點： "Buisiness class was so tight , kosher food was just ok"
優點： "landing in jeddah was very bad in caressive manner... but all other things were good"
優點： "Quick and nice"
優點： "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."
優點： "Overall enjoyable"
缺點： "It would be nice if they spoke English better"
優點： "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
缺點： "The bathroom needed a little more maitence that's all!!"
優點： "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
缺點： "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
缺點： "They provide excellent service. Me and my wife love it."
優點： "The food and crew service"
缺點： "The leg room is really limited in the economy cabin"
優點： "Thank you for managing wheelchair assistance at Istanbul."
缺點： "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."
優點： "Also very child friendly"
優點： "Great crew service and food. Great entertainment features."
缺點： "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."
優點： "Courteous staff, good food, good entertainment options for the kids, clean bathrooms."
缺點： "Headphones are horrible (bring your own noise cancelling ones). There was a large family of over 30 people who made the flight into a circus. They were loud, rowdy, sick (everyone - from infants to the elderly in the group were hacking and coughing), spilled their drinks, were rude to the staff and kept congregating in the middle of the aisles. There has to be a law against such behavior."
缺點： "The passenger is treated w courtesy staff go beyond to assist accommodate. A definite GoTo again"
缺點： "Similar issues as described above"