每天清潔，並在 台北市飛往 卡拉馬祖的機艙內安裝HEPA高效濾網
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Was okay"
缺點： "Could have been in time waited seated in the plane for more than an hour due to technical problems , airline could have provided free refreshments at least as a consolation"
缺點： "Overall, flawless"
缺點： "Poor communication about delays, delayed for over an hour with no where to find once on the plane, nobody offered any of the passengers anything to drink. Overall my worst flying experience with United ever."
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "Courteous attendants"
缺點： "My seat smelled like urine."
優點： "Good price."
缺點： "It took you 4 days for you to get back to me with the confirmation number after I had requested it via e-mail. Also, you should note Lufthansa-issued documents never commence with "220-" and then the subsequent numbers. Lufthansa tickets are always issued with "2220-" at the beginning and then the subsequent numbers. You need to update your computers otherwise with the original Lufthansa-issued ticket number you provide at time of booking, the booking will not show up in Lufthansa systems."
優點： "Free drinks and a snack."
缺點： "United entertainment app doesn't work on all devices."
優點： "Boarding was efficient and crew was friendly on Christmas Day."
缺點： "Economy plus slimline seats are uncomfortable, thankfully the flight was only 1.5 hours. No beverage service due to turbulence."
缺點： "It was a red eye flight so we expected the crew to be more sensitive to the fact that people would be trying to get some sleep to help adjust to the time change ahead in England. The crew, one girl in particular was so incredibly loud as she walked up and down that it was impossible to sleep. She shouted over me and my husbands head despite seeing us asleep, to speak to the third person in our row. It made our journey much more difficult and our arrival in Manchester start the wrong way. Really disappointing and totally controllable."
缺點： "For some reason the seats kept adjusting themselves to full upright as you go to sleep! It makes for a forward falling head banging experience."
優點： "Made up slight delay on take off in the air"
缺點： "The first leg of the trip the flight crew let me carry on my purse and small overnight bag. We land in ORD and the gate team at our connecting flight was beyond rude, shaming me for having "two carry-on's". They demanded I surrender and check my overnight bag (really just a "gym bag") PLUS they charged me $50! When I challenged the charge and the luggage change mid-trip, they said if I didn't give them my bag and pay the fee, they would deny me boarding! I'll avoid United in the future when ever I can!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "When I booked this flight four months ago, nothing indicated that these seats would not recline (since they are in front of an exit). That's not something I knew and that fact made it a bit brutal on an overnight flight, especially when the people in front of us could recline their seats. It should be easy and reasonable to add such info in the booking process."
缺點： "There is just something very bare-bones about flying now: modest food or drink, little effort to entertain except on your own equipment. It's functional--does the job."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "It was good. Very nice flight attendants."
缺點： "The plane was delayed 4 times...but I was kept updated."
缺點： "That I had to pay for baggage separate from tickets purchased"
缺點： "didn't know how to download the entertainment system"
優點： "On time and comfort"
缺點： "Flight delayed"
優點： "All of it great"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "The whole crew, from flight attendants to the pilot and co-pilot, were on top of everything and extremely professional."
優點： "You have the most rude csr. I was driving to the airport and blew my tire. An emergency. I had to call customer service for help as we were worried about missing the flight. Tried to fix this. Your csr was unhelpful. He tries to charge me $500 to change my flight. I was having an emergency. Out of my hands and you want me to pay $500? I already am stressed about blowing a tire at 65mph on I5 and missing a flight and this is what I get. Rude, unhelpful, hardly intelligible person. It was an emergency. I had purchased insurance and he said it did not apply. I will not buy insurance or use your airline again. And I will tell my family this and they will not use your service either."
缺點： "Nothing now."
缺點： "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "I had a little bit extra leg room"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "Wifi not working"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The staff was efficient, friendly, funny and honest. Smooth landing, great service. Thank you!"
缺點： "Didn't clearly explain my flight so I missed my flight !"
優點： "Getting home"
缺點： "Basically the noisy complaining people on the flight. Not United's fault - just annoying."
優點： "The snacks"
缺點： "It was a really noisy flight because a little boy was crying in the back"
缺點： "Over two hours late leaving"
缺點： "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
優點： "I like that they waited for me before they took off"
每天清潔，並在 台北市飛往 卡拉馬祖的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 卡拉馬祖的機上會提供口罩
從 台北市飛往 卡拉馬祖的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 卡拉馬祖的彈性機票