每天清潔，並在 台北飛往 南通的機艙內安裝HEPA高效濾網
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "Pleasantly surprised. Seats were comfortable. Blankets were warm. Food was good, and I'm grateful for that because I couldn't understand the flight attendant because of her accent."
缺點： "The crew was weirdly OCD about when we were allowed to have our window shades up or down and I got yelled at a couple times for improper window shade use. I was also woken up literally every 2 hours to ask if I wanted food or beverage which I appreciated the diligence but also I like sleep."
優點： "I thought the seat were better and were very uncomfortable!"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "The crew was courteous, efficient and spoke good English."
缺點： "Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why."
缺點： "i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours."
優點： "Absolutely nothing"
缺點： "2h delay for unknown reason, missed connection"
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "I don’t really like anything about flying. They gave me an aisle seat that was nice."
缺點： "No vegetarian options so I couldn’t eat meal. I tried to call in advance but couldn’t get through. I don’t understand why all options contain meat. No on flight entertainment. No order when boarding."
優點： "Pretty much everything."
缺點： "The food could be better."
優點： "Smooth flight."
缺點： "Food wasn't very good."
優點： "The service was outstanding. They had a person waiting as we got off the first flight to guide us to the second flight. The stewardesses were attentive and outstanding. The seats were comfortable, the food and movie optons were top notch. I can't recommend business class highly enough."
缺點： "I loved everything about this flight!"
優點： "on time"
缺點： "it is short distance, it is fine for myself"
優點： "The price"
缺點： "In business, food was unedible !!!! Flight attendants can’t speak English. They still using bus to transfer you from airplane to terminal witch take lots of time . Then u have a layover in Guangzhou China. They still working on internet service and only one place to eat really bad food . I highly recommend to bring your food with you. And to make everything just great I never received my luggage. Of course you try to call customer service. Guess what no one is available"
優點： "Excellent Service by Crew Members."
缺點： "Thai film shown in Centralized Front Monitor was not popular."
缺點： "My bag didn’t make it to the final destination. I was one of many people in the same situation who made the same journey originating in SF and ending in Bangkok. We had an almost 3 hour layover in Guangzhou, so I doubt that there wasn’t enough time to make the bag transfer."
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"
缺點： "crummy seats. cheap"
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
缺點： "sitting on the tarmac for five hours at lax, with no really good explanation. everyone missed their connecting flights, we were lucky there was still some room on a later flight to bangkok. others were not so lucky. what a sh*tshow. ended up at our destination over 8 hours late and missed a whole day in bangkok."
缺點： "Only allow one piece luggage."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "On time..Great!"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "No frills, great price, tiny seats for skinny people that goes with price. Food was actually great, nyc to GZ route, gz to nyc food not so good. Great planes. Good sexy non usa international movies. The price is right and the cool thing about most Chinese airlines is they don't charge so much if any for return date changes as long as their is room"
缺點： "tall people behind me knocking my seat cause they are crammed into their tiny small short seat."
優點： "It was on time even thought there was a storm."
缺點： "Ok I really don't understand this. I'm from Guangzhou and CAN is home airport and China Southern Airline is pretty much my hometown airline. So basically CAN is their hub and they should have certain privileges at CAN. But every time I went to CAN to take a China Southern airline I had to take a shuttle to board the flight. Even for a huge flight like 787 you still have to take the shuttle to board. Can't they request a gate for big air crafts like this? And then the food is really bad. If you don't have to land in CAN, I would consider flying to HKG instead with Cathay Pacific."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
缺點： "Food was horrible and entertainment center had to be reset 5 times."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "can't checkin online because can't prereserve seats, without which the checkin doesn't complete."
優點： "Nice staff"
缺點： "The food"
缺點： "AC didn't work."
缺點： "6 hours delay without any explanations and compensation, the transfer experience was so bad. Worst airline ever."
優點： "The flight arrived on time. The cabin crew was reasonably polite."
缺點： "The service was underwhelming. While it wasn't bad, it felt like a domestic flight instead of an international flight. Boarding was a free-for-all."
優點： "Would be nice to be able to charge phone."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "These jerks simply cancel a flight and offer zero help"
缺點： "trip management thru airfare.com and china southern was terrible. I will not be using either service again. I wasn't able to manage my flight on the china southern website of choose a seat. they lost my bag. it was a timely flight confirmation process. I will not use airfare or china southern again."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "The plane was always on time and the crew was always ready to help. The food was also good."
缺點： "It would be nice if WiFi was offered but not a biggie"
優點： "China Southern staff in the airport was very professional and helpful in Guangzhou even though the conditions were very hot, humid, and information was confusing. On the plane, the flight crew attitude was professional and friendly. Food choices were great. Seats were larger and more leg room. Seatbelt fit well. I was a little dehydrated from my travel and the flight crew provided extra water on request. VERY SMOOTH landing."
缺點： "Had several gate changes and information was very confusing. The last gate A05 had a small waiting area for too many passengers in the room. It was very loud and also very hot and humid in the room. Some passengers were getting impatient with the delays, gate changes, and lack of information. The China Southern airline staff in the room was doing their best based on the circumstances and they were very professional. Some Chinese / English passengers assisted the airport staff to translate for other non-Chinese speaking passengers, which I thought was wonderful. Announcing system was hard to understand over the noise in the room."
優點： "The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep."
缺點： "Better softer hand soap , sprays and lotion . Sleep mask"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "Crew was nice"
缺點： "Seat could have been better but less crowded on the way back so I was able to change seats for more leg room and arm rest"
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "It finally took off. The crew is polite."
缺點： "The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight."
優點： "Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!"
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Plane was okay/good. Crew was good."
優點： "Entertainment was beyond excellent. It had all the latest movies from around the world"
缺點： "Leg rooms are small, similar to other flights"
缺點： "There seems to be a continual problem with the ear buds connectors to the entertainment systems - they didn’t work for my random seat both ways! It was the same for my seat and the seat next to mine on return! We both had to be moved - again!! Hmmm!"
優點： "all the crew are amazing.. it was good ,most of all safe sound"
缺點： "just wanna about the night kit. like toothbrush and toothpaste ,eye masks . the rest are better.."
缺點： "Very limited English speaking programs/movies"
優點： "food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats"
優點： "Punctual. Seat space better than most airline"
缺點： "Food is meh"
缺點： "Great !"
缺點： "The flight was delayed over an hour to wait for a flight that had some connecting passengers-the delay caused me to miss my connection on the other side. I expect a full fligjtvto prioritize the paying customers who are already present, most of whom had connections to make. When I requested help rebooking my connecting flight in LAX, they gave me (rudely) a QR code and a “certificate” (piece of paper) that said the flight was delayed. The QR code was to check for updates for the delayed flight (useless) and the “certificate was not a help at all for rebooking my domestic connection on the other side. The flight was so late that there were no more flights out to my destination, so I ended up paying for a hotel and change fee $175+ to book a flight first thing next miening. Both the hotel and SWAir said that certificate was meaningless. Our flight over was bad too-very rude personnel at the desk, and stressed out flight attendants...miserable experience both times-never again. We pre-selected seats and both times we were separated. Save your money and pay more for an airline that has customer service because it will end up costing you more in the long run."
優點： "Giving an effort to get passengers on the next flight after the plane was delayed."
缺點： "Food, crew cannot speak English, not telling passengers what's going on."
缺點： "Airport construction in Xi'an was horrible. It took nearly an hour to get from the plane to the airport exit."
優點： "New aircraft"
缺點： "Food is boring. Crew barely speaks and understands English."
缺點： "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
缺點： "My meal was a kosher meal as i requested and i was given three fruits!"
優點： "The price of the ticket."
缺點： "The service and confort"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "I liked how nice the staff were."
缺點： "The peanuts they gave us expired on dec 08. My flight was dec 21......"
缺點： "No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle."
優點： "I slept for the entire 3 hour flight, so nothing really was bad or good."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Price was cheap and I got to where I was going mostly on time. Food was fine. Most staff members are friendly."
缺點： "In addition to the issues I mentioned above, even though my flight back was practically empty, they would not let people move to exit rows without paying 1000 RMB extra, which was annoying."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "Entertainment on flight have games and movie are good. Cabin Crew have 2 men is good and keep take care people. Women is really ignore , not nice , no smile ."
缺點： "1. Staff who work at check in couter doesn't have knowledge or brain for do there job. 2. Horrible from smell people smoking on the flight. i dont know how but i beleive it allow can smke otherwise will not gonna have more than one person smoking. Imagine if you have to sit on the flight for 15 hours in plane have smell of smoke because my seat is last seat on plane. This is high chance to get the cancer and if really happen it can sue. 3. Food is no choice. It s only one kind of meal. you need to eat what they have. Imaging if you dont eat chicken or seafood , you will be hunger on flight . 4. Toilet is very dirty , Cebin Crew might clean only 1 times in 8 hours."
缺點： "Delayed bad service poor food"
優點： "It got me where I needed to go on time."
缺點： "the food is absolutely abysmal and they had no options for a non-meat eater."
優點： "The flight was on time and got me where I needed to go."
缺點： "The food was poor quality, the worst airline food I have had in a long while. The selection of entertainment was very limited. We stood in the pouring rain, waiting to get on the flight. A lot of the passengers (and their carry-ons) were wet once they got on the plane."
優點： "Planes are nice in general, I experienced both the most comfortable seats ever and also the WORST in the same airline."
缺點： "NO VEGETARIAN OR VEGAN FOOD OPTIONS. Chicken beef or fish. The entire long plane ride the only thing I could use as a meal was juice."
優點： "Lot's of entertainment options on in-flight console. Also, the price point was very reasonable."
缺點： "The crew often ignored requests and not enough meals/ snacks were served for such a long flight."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "China Eastern is the worst airlines in the history of the universe. Nobody should every fly with China Eastern."
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
缺點： "Small space in economy"
缺點： "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"
缺點： "no space to store carry on bag food, crew's service, delay to depart"
缺點： "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
優點： "Amazing crew... seats very comfy... departure and arrival on time."
優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"
缺點： "Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin."
優點： "Great crews! Great food!"
缺點： "There is nothing I can complain"
缺點： "Big delay in PEK"
優點： "Courteous service, clean cabin, reasonable price for business class ticket compared to any other airline."
優點： "Economy had lots of leg room surprisingly."
缺點： "Food to be improved"
優點： "The flight crew was friendly and responsive...."
缺點： "Entertainment and food options were lacking for western travelors...I fly in Asia regularly and felt this food was below standard."
缺點： "I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring"
缺點： "The flight was cancelled. How can i get my money back? Thanks for your help!"
優點： "Everything. Air China comfort and service is great. I travel a lot to China and Air China is my first choice."
缺點： "Food was overly sweet and not much.. Flight was one hour late landing. Luggage took an hour to be delivered from the plane to passengers."
優點： "The whole experience was unsatisfactory"
缺點： "They were changing my seat around. They lost my luggage. Still not found yet and has all the Christmas gifts I was bringing to my girl friend and her family. My clothes and medicines as well."
優點： "The crew were nice"
缺點： "Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!"
優點： "The food was good for airplane food."
缺點： "It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating."
優點： "They upgraded my wife and I to an Exit Row, I'm tall"
缺點： "Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok."
缺點： "Even at check in in LAX, the staff didn’t speak English. They also didn’t code my ticket correctly so there was no wheelchair assistance (disabled) at transfer or destination. They could not accommodate food allergies- when I called the customer hotline they told me to pack my own food for a 19hr flight i.e. I had nothing to eat the entire journey !"
優點： "Entertainment and service was very good."
缺點： "3 hour delay and no information on updates/reason. Switched seats so people could sit together then small child behind me kicked my seat throughout most of the flight. It made for a terrible time and wasn’t stopped."
缺點： "Non English speaker, very rude crew"
優點： "They took good care of me even when I got to drunk"
缺點： "The flight was way too long but there's nothing they could do about that lol"
優點： "Good price"
缺點： "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."
優點： "Quick boarding"
缺點： "But slow to take off"
缺點： "Flight delayed and unable to catch the connected flight. Flight attendants didn't allowed any device inside the plane. No entertainment since their in flight tv broken ! Asked us to board an earlier flight in 2 hours! Will not recommended any friends to fly with them!"
優點： "I was able to get home and my luggage came with me."
缺點： "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
缺點： "No luggage for , 5h delay and a cancellation. Customer service awful"
優點： "Nice plane. Appreciated priority boarding for my son and me. Also lost my phone right before boarding and someone was sent to look for it."
缺點： "Some members of crew were very helpful while others were straight up rude when I asked for assistance."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great!"
缺點： "Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment."
缺點： "My flight was cancelled. I was never notified about the cancelation. Found out about it when I got to the airport."
缺點： "Delayed for 2.5 hours."
缺點： "Sit in the flight for 2h waiting for taking off"
優點： "Very good staff!"
缺點： "Entertainment was not interesting."
缺點： "I missed my connecting flight due to a late landing, and the next flight was 8 hrs later. The crew members were less than accommodating."
缺點： "Flight did not exist, missed connecting flight"
優點： "The plane is a major upgrade from any air china flight I've taken using economy! The screens are in full HD and every seat included a charging station for both USB and and regular plugs. The staff was very friendly and kind and they served two meals on the flight. I also appreciated how the crew would frequently bring water down the aisles but also gave you the option to get up and grab it yourself."
缺點： "The plane was pretty cramped and on a 13hr flight this can be bothersome."
優點： "The plane was more spacious than many flights I was on during my vacation."
缺點： "The flight was delayed because the plane was late to the airport and I nearly missed a connection."
優點： "Check-in and boarding went very well, very quickly."
缺點： "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
優點： "Boarding was relatively quick and efficient. They seem to have no problem getting people on the plane."
缺點： "Both of my flights were delayed after boarding and before taking off. There was never any explanation why. The staff was not very helpful when asked for anything other than water. The seats were the most uncomfortable I have ever experienced on over 40 airlines. Further, the Chinese policy of not allowing cell phone use in flight (even in airplane mode) made the experience all the more terrible."
優點： "Boarding was very smooth and easy. Seat was uncomfortable ."
缺點： "I like to use my device to listen to my music & game but not allowed even during flight."
優點： "Very efficient airlines and staff members. I never got on/off a plane so quickly. Staff was attentive to everyone's needs and were very friendly. I loved how affordable their roundtrip tickets were. I would fly Air China in the future!"
缺點： "There wasn't a good variety of entertainment on the flight, so I tried to sleep more on my 12 hour flight. There should be newer movies and more English movies. It seemed that most people on the flight weren't even Chinese, so it would be nice to lessen up on the Chinese movies to make room for English :) It was also very inconvenient how much this airlines changed their flight times."
優點： "The crew was overall friendly, and did their best to speak English, mandarin, and Japanese to appeal to the guests. They brought drinks fairly often. And we're kind. Out of my 4 flights with them, only 1 was delayed and we arrived an hour or so late."
缺點： "The plane was not very comfortable at all. There is are zero air vents or air flow to cool you down. The media set on some of our flights were very old and non-responsive. The food... was okay. No snacks. They also have weird policies that are sometimes enforced on electronics. No portable charges and sometimes no electronics can be used at all."
優點： "Comfortable seats, nice polite crew, decent food - pleasant surprise that the plane wasn't full so I could stretch out"
缺點： "Was surprised to find - first time - that I couldn't take my vitamin c water on the plane since they made another check right before entering the plane - so far once you went through security check I was always able to take the full waterbottle with me - again mediocre choice of movies, difficulty with touch screen"
優點： "Friendly service"
優點： "I like the movie choice on my screen at the time. However, I think I just got lucky on this trip and was able to watch great movies while on a 14 hour trip."
缺點： "I didnt like the fact that after the first few hours of the flight, the bathroom on my side of the plane was unavailable for the rest of the flight. Something went wrong and it just stopped working."
優點： "The plane was well maintained, the bathroom was accessible, and drinking such as water and juice were readily available at the back and could be retrieved at any time."
缺點： "The entertainment options were limited- very few movies of interest or new titles. Although there was a lot of food, it was not very good. The smell made it especially unappealing."
每天清潔，並在 台北飛往 南通的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 南通的機上會提供口罩
從 台北飛往 南通的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 南通的彈性機票