每天清潔，並在 台北市飛往 南京的機艙內安裝HEPA高效濾網
缺點： "The cabin crew"
優點： "The food."
缺點： "Entertainment system"
優點： "The crew are very helpful. Services are very good."
優點： "Friendly and helpful crew. Efficient heck-in."
缺點： "Airplane food and overpriced extra baggage."
優點： "The plane made no unscheduled landings."
缺點： "The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport."
優點： "Entertainment was not good the TV did not work"
缺點： "The food and stalf very good"
缺點： "Barely any legs room to move around and I’m 5”3"
缺點： "Narrow seats"
優點： "I was surprised that there were tons of in flight entertainment to select from. Crew was also very nice"
缺點： "The seats weren’t the most comfy and one of the meals was bad"
優點： "Good connection time. Not too long, not too short. Just fine."
優點： "the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure"
缺點： "the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean"
缺點： "Because of the airplane delayed for one of my stop, I did not catch on my next flight and ended up bought another ticket, I was so disappointed."
優點： "Good to have a footrest. Toilets in good condition."
缺點： "Low entertainment options Low quality of food. Same sauce used for both the meals. Didn't smell that great."
優點： "It was my 1st family trip to Korea from LA, USA. I was worried before trip because I have just turned 1 year baby. But the crew were so nice to us especially my baby they give us the best service to us ever. Food was great and they fed baby food too! even I didn't ordered(I didn't know that i had to pre-order.). Our seats were comfy and there was some space for my husband's legs; he is pretty tall. anyways so thankful trip for our family!"
優點： "It took me home."
缺點： "Mediocre food, obnoxiously long boarding and decent process, dated plane, limited leg room compared to competitor flights, apathetic attitude of staff and depressing mood on board."
缺點： "Service was not good, requested special meals weren't available, and the staff was quite rude about it."
缺點： "Our first segment was delayed and when we landed, no priority was given to get off the plane and run for next flight. We barely made it. Got to Dubai for a wedding and our luggage didn’t make it. There were five of us flying together. No one got their bags. We landed at 1030 pm and went to out first event that night in the same track suit I flew in. Awful airline. Never again."
優點： "Nice staff!"
優點： "The price was affordable"
缺點： "The flight was very outdated. The food was mediocre to poor. The 6 hour flight from beijing to bangkok had no entertainment and the flight from beijing to newark, the entertainment did not work for 8 out of the 12 hour flight."
優點： "Scored an awesome seat with no one next to me in a small cabin between first and coach class."
缺點： "Even after I had carefully check luggage restrictions I got thoroughly hassled about my ski bag and had to pay considerably extra and do major persuading. The fact the air china desk doesn't open till within 3 hours of flight time at Tom Bradley international terminal at lax is madness. All these red eye flights going through security at once was one of my worst flight experiences. I the picture I took of it is an awesome representation of the term madness"
缺點： "So bad customer service"
優點： "My wife fell down at the departure hall of PVG and had a small cut on her face. We got immediate medical attention and coordinated assistence from the ground personel and air crews (CA1884, CA989). We are very grateful for the exceptional help."
缺點： "Jain vegetarian food"
優點： "Goof food and service"
缺點： "The flight was delayed by 95 minutes, which screw up my schedule badly.."
優點： "Nothing specially"
缺點： "The seats were unconfortable."
優點： "Fare prices were inexpensive."
缺點： "1 out of the 2 meals did not taste like much. Meat was extremely chewy. 2 hour layover was not enough time to do customs and re-check-in through security to catch the domestic flight. Beijing airport employees barely knew where to direct you for reacquiring a new flight."
缺點： "Wasn't on the flight"
優點： "Price price and price!"
缺點： "Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs"
優點： "Nothing about Air China was pleasant. Will NEVER fly Air China again!!"
缺點： "The food offered was horrible, no on board entertainment for non Chinese customers, can't have your phone on while flying."
優點： "Literally nothing. I guess the crew was nice. Sufficient at least and not unpleasant."
缺點： "Where to start. First off, I have flown budget air carriers with more leg room than this pacific international flight. I do admit I am a taller than average guy, but if you are over 6' tall you will have NO legroom. And I mean none. It is an insulting amount of legroom. My 5'6" wife barely had any room, never mind myself. On my flight back, I requested an emergency exit row seat (as I noticed on the flight over the emergency exit row was filled with old people and young couples with babies/ young children). And was informed it would cost $120 USD per flight per person. My jaw almost hit the floor. You mean to tell me that the emergency exit row - the row where in the case of an emergency you are supposed to physically be able to assist passengers - actually COSTS money to sit in? That is an absolute disgrace. You have to pay for the added responsibility to help in the case of an emergency? Of course, once I was on the flight the emergency exit row was filled with old people and babies. All of course perfectly capable of helping in the case of an emergency. I was, and still am furious. The gall to charge that much money and then give the responsibility to people unable to help? Meanwhile, an able-bodied couple in the 20s is denied and I am cramped in my less-than-acceptable-for-budget-airlines legroom. And the food. Putrid. Inedible. It was somehow overwhelmingly fragrant while far too bland. Its hard to imagine someone putting together that meal and feeling proud. The meals all screamed "I do not care about my customers." In fact, that is the overwhelming feeling I got from Air China. An airline that truly could not careless about their customers. I would not reccommend. Even if they are the cheapest by a far margin. Stay away. Do not go near. Air China is a terrible airline that should be avoided at all costs."
優點： "Food was okay for an airplane and economy class. They weren't generous with alcohol, but they didn't run out like on other China airlines I've flown with."
缺點： "The seats felt especially cramped and hardly leaned back at all (maybe I was able to push the chair back like 2 inches at most) Uncomfortable ride, I know it was only economy, but still seemed more cramped than other airlines economy class sections."
缺點： "They lost my reservation"
缺點： "After boarding, passengers sitting on the plane for ~2 hours before the plane starts to depart"
優點： "Food was pretty good, flight attendants pretty nice"
缺點： "Only overhead entertainment, an hour delayed"
優點： "70% of the entertainment is in Chinese so be prepared with your own stuff. Food was not awful, but not great. Comfort and leg room above average."
優點： "Crew members are very nice and kind"
缺點： "But it takes more just being nice to be a good service. I always flight business and occasionally first class within the Star Alliance system. I'm a Chinese and I love my people. By still keeping my Chinese citizenship after 27 years living in US may show that. But I have to say my dear Chinese crew members always miss some details on service. For instance, this time on my way back to JFK, they woke us up five hours before landing to serve us the light meal, that other Star Alliance airlines usually do around two hours ahead of landing. I took Air China four times in the past 10 months and they always did the same thing, even though I specifically requested that don't wake me up if I'm sleeping. They turned on the cabin lights and talked with passengers next to me very loud. I hope it's not the case that they serve the light meal so early in order to get their jobs done earlier ahead of landing. Other Star Alliance airlines never do this kind of thing."
優點： "Airfare was a good price."
缺點： "Flights are always late, not due to uncontrollable circumstances like weather, but rather from poor organization and scheduling. Had 4 flights with air china this trip, 3 out of 4 were late. One of them causing me to be stuck overnight in Beijing and losing a day from my trip. Bad service to remedy that as well. Won't ever fly with Air China again."
優點： "Cheap fare"
缺點： "Horrible food In flight entertainment system was poor, outdated, very less choices"
缺點： "We sat on the tarmac for several hours before we took off - "because it was a busy day"."
缺點： "Please see above statement!"
優點： "The color of the seats."
缺點： "I was robbed in Osaka, Japan just prior to my arrival at Osaka airport, to leave back to USA. It caused me to miss my air China flight. Upon describing to air China why I was a 'no show', that I was robbed, they had zero sympathy, and demanded a 200-300 dollars flight adjustment fee, but I also had to print out several forms, sign them, and scan them back. I did not have access to those devices- so I was forced to buy an entirely new ticket, spending 650 dollars (had to have a friend back in the states buy it, my card and wallet were stolen). 650 dollars. Guess what American Airlines did for me when I landed in lax, and explained the situation to them? They understood, like human beings, and actually upgraded me on a new flight to Texas (my home). Air China showed no humility, no humanity, and quite frankly I will tell others of my terrible experience on air China."
缺點： "The flight was delayed causing me to missed my flight. I actually got to the terminal while my flight CA987 was boarding for LAX but they won't let me board. My seat was sold to a standby pas sender. This happened to like 15 of us. Spent the next 7 hrs at Beijing airport trying to get a flight back to LAX. BEIJING is the most inefficient and worst airport ever."
優點： "we missed our connection flight to LAX because of typhoon . they had another flight in 3 hours. meals were good didnt charge us anytime extra overall very good airlines"
缺點： "service care and attention of flight attendants"
優點： "I enjoyed that there were constant updates on turbulence and the seats were mostly comfortable."
缺點： "I did not like the fact that despite there being of dozens of empty seats with leg room, and me clearly being unable to fit in the normal seat because of my height I was not allowed to move my seat. Also, most of the food was fantastic, but the breakfast was atrocious."
優點： "The on boarding process was quick and efficient at Songyuan airport. Very clean airport, and pleasant staff. Plane had decent legroom in the economy seating. Food was decent for short flight airplane food."
缺點： "Airline crew never gave any status updates about why the flight was not getting ready for takeoff after everyone was seated and the planes doors closed. Sat there waiting for +30 minutes with no updates. Flight crew never gave immigration cards. Deplaning was a nightmare because we had to deplane in several groups because it was raining and the Hongqiao airport would not let us deplane through a jetway."
缺點： "Terrible service (worse than United...!!) Cattle food."
優點： "Quick boarding, good service from flight crew"
缺點： "Limited entertainment offerings, quality of food can be improved."
優點： "Absolutely nothing. Horrible experience."
缺點： "Awful. First flight was delayed 6 hours. And return flight on the same flight, 2 hours delayed. Worst airline."
每天清潔，並在 台北市飛往 南京的機艙內安裝HEPA高效濾網
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