|航空公司||中國東方航空, 國泰港龍航空, 廈門航空, 華信航空, 澳門航空|
優點： The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely.
缺點： Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine.
優點： Not a thing
缺點： Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline.
優點： Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side.
缺點： The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm.
優點： The journey was smooth, the seat was comfortable enough. Food was decent.
缺點： I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.
優點： My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.
缺點： I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well
優點： The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto.
缺點： On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review.
優點： Food as expected. Entertainment OK.
缺點： Sitting beside very large gent. I am not small myself but was dwarfed by my seat buddy. Despite lots of seats in business, crew made no effort to do anything proactive about it. Even unable to unfold tray table for meal. Being a diamond Marco Polo club member clearly does not mean much these days. Still waiting for my coffee. Poor.