每天清潔，並在 台北飛往 匹玆堡的機艙內安裝HEPA高效濾網
缺點： "JAL cabin attendants and people from customer center were very professional and nice"
優點： "The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!"
缺點： "The food was a little bland, but that is nit picking. For airline food, it was very good."
優點： "The experience was really good. I’ll be using JAL again."
缺點： "Keep doing a good job."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
缺點： "Check in and apps stuck in 80'"
優點： "Two choices of meal and friendlier staff. Props to JAL."
優點： "Crew was very pleasant"
缺點： "Missed my flight due to Customs. But AA took good care of me and got me on next flight. Wish layover was a little longer. Missed flight by 10 min"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
缺點： "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
優點： "服務 電影 雪糕"
優點： "Inspire of bad weather, the pilot executed a perfect landing !"
優點： "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The staff"
優點： "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Each seat had their own screens, and there was a small footrest available for each seat."
缺點： "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "Good service."
優點： "Friendly crew members and prompt service."
缺點： "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
缺點： "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Great vacation"
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Service was excellent - Flight attendants were friendly and professional."
優點： "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
優點： "It seemed more spacious. Food was pretty good."
"Later in the day and I was tired so who knows how it really was but seemed to be fine to me"
"Late coming, late going, no explanation. Very typical of the poor service I've come to expect of American Airlines and sadly, they do not care. Back to Southwest!"
優點： "It was a horrible experience"
缺點： "Everything could have been better especially the staff"
缺點： "Served some type of anything"
缺點： "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."
優點： "I had a great seat"
缺點： "Food. No food at all on board per the flight attendees"
缺點： "All of it except the flight crew. They were from Hungary and very polite and helpful. The rest of my experience was terrible. Will not fly UNAmerican again. Will NEVER fly to or via DFW again."
優點： "Crew was very helpful. I volunteered to move so a mother could sit next to her 4 1/2 year old daughter. The flight attendant found me a seat with no other passenger. She also comped by glass of wine."
缺點： "I wish the flight was a bit longer so I could eat a bit."
優點： "Pilot was Awesome"
缺點： "The crew was eh not very friendly"
缺點： "How about departing on time! Almost 3 hours after our advertised departure time is ridiculous!"
缺點： "Flight delayed twice and then had to wait on runway for take off"
優點： "Nothing special."
缺點： "You cannot recline the seats."
缺點： "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"
優點： "Seat was 9k. Comfortable"
缺點： "Plane late to take off because caterer was late"
缺點： "Flight was canceled. Ruined my plans and reason for flying."
優點： "Crew was very nice. Seats were more comfortable than other airline seats."
缺點： "American changed our seats to back of plane. No explanation."
優點： "Comfortable flight. 2"
優點： "Only the food on this trip was good. Everything else had issues."
缺點： "Poorly organized boarding at Miami. Agent did NOT speak clearly. Uncomfortable long walk outside uphill ramps and steps to board on the a tarmac. Purser’s PA system only worked occasionally. Most communications relayed from rear. My first class seat in row 3 was broken partially reclined."
優點： "Flight was delayed multiple times, which was understandable. However, communication was so poor we nearly missed it when it finally took off. Wed received notice it was cancelled then were told we had to go to a different gate to rebook. We just happened to go back to recheck the gate as the last group was boarding. Very poorly handled. See above."
缺點： "See above."
優點： "The crew was very nice"
缺點： "American booted me out of First Class despite having upgraded me two days prior."
優點： "Sat in exit and it"
缺點： "On my first flight from SLC to ORD I asked 3 different American Airlines employees if I needed to pay for my carryon before I got on the plane. They all said no. I got on the plane, put my carryon under the seat in front of me and everything was great. I landed in Chicago, got to my gate, went to board and this very rude employee stopped me after I scanned my ticket and told me I couldn’t board with my bag. The EXACT bag I had boarded with in SLC. After harshly grabbing my bag and putting it in the carryon basket to check for size, she wouldn’t let me pass by her into the boarding bridge and told me I was going to have to pay. I tried explaining that I had asked I’m SLC if I needed to check it and they had all said no and that it fit under my seat. She said, “I don’t care what they said in SL, this is what I’m saying here.” And directed me to the front desk where I had to pay $50!! $50 for a carryon backpack that fit under my seat comfortably 20 minutes before!! Without saying a word (cause I didn’t want to yell at the poor girl behind the desk) I paid the $50 and proceeded to enter the bridge but before I passed through, the rude woman said, “have a nice flight ma’am” and scoffed!! An audible scoff. So I’m short, I hate American Airlines and I will do my BEST to not have to fly with them in the future."
優點： "Good flight overall"
優點： "They kept on schedule. We"
缺點： "I was not notified of flight changes and until I called the Airline my husband and I were intended to sit far apart. I booked this trip back in Jan. and we were supposed to be across the aisle from each other. We ended up in the last row of seats of both flights. We never knew of the changes until we tried to get boarding passes."
缺點： "I understand it happens,but after a long day of traveling it is very frustrating when the late night flight is delayed and you then have to sit in the plane on the ground for an extended period. Otherwise it was fine"
缺點： "I am not tall but there was no leg room. My knees were in the back of seat. And when passenger in front reclined???? Arggh"
優點： "Flight was safe and uneventful"
缺點： "Limited space and I had a better seat Just beverage service - not even crackers offered No entertainment options Seat recline mechanism was faulty"
缺點： "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."
優點： "economy plus was worth the money"
缺點： "Flight attendants horrible refused to serve drinks or snacks due to "turbulence" But there was no turbulence. Then when passengers complained they served water only and splashed it into cups on the trays instead of pouring it into cups and handing the cups to the passengers. Nasty people."
缺點： "Flight was a half hour late leaving O'Hare."
缺點： "Missed because of first delay"
缺點： "Being so late"
缺點： "Do you even look at what happens after we pay for your services?"
優點： "On time departure & arrival."
缺點： "My checked bag, which l paid $25.00 for, didn’t make it on the flight to Pittsburgh. It got there on another flight at 7:30 pm Monday night but no one from American Airlines did anything about trying to get it to me until 11:30 pm. As a result, while l stayed at a hotel only 30 miles from the airport, my bag wasn’t delivered until 2:00 am on Tues, more than 8 hours after l got there. And their website for supposedly checking on lost luggage, aa.com/bag status, is next to useless. It gives no useful information. Use the 800 # but state you want to talk with a human when answering the questions in their phone tree. I’ve had other experiences on AA over the last few years that lead me to question their commitment to customer service. I’ll be avoiding American Airlines as a travel option where other alternatives are available."
優點： "Seats are terrible. My back hurts after the journey. Leg room is bad too."
缺點： "The changing of terminals in Philadelphia but was not the airlines fault."
優點： "That we were able to get a seat on this flight"
缺點： "It was very crowded and no room to really move. The flight was rough in taking off and landing."
優點： "Wheelchair was ready in La Guardia airport, but transfer from gate C to gate B had impossible stairs or shuttle outside. This option required another security check which was terrible. TSA personnel was rude and incompetent. In the end there was no need for such scrutiny and we were released, but the emotional impact lasted for hours."
優點： "Friendly Crew, short and easy trip."
缺點： "I wish that there were tv's built in, entertainment."
缺點： "Easy direct flight. No issues."
優點： "good timing"
缺點： "snacks and beverages..."
優點： "why you have send email for survey I cancelled my trip do to emergency/ for sorry really sorry,"
優點： "Snacks and drinks included. Was able to get my bag checked for free and pay a decent price for a last minute emergency flight. Crew was great and helpful"
缺點： "The price was more than I wanted to pay but it was not unreasonable."
優點： "Arrived early"
缺點： "No gate available upon early arrival. Paying extra for aisle seats is ridiculous."
優點： "The price was fair and the flights were on time."
缺點： "Bags cost extra, food cost extra, seats cost extra. My knees were in the back of the seat in front of me the entire flight (two exit row seats were empty) and there was no way to move that provided comfort. The overhead bins were full before half of the passengers boarded. The crew was polite, but not kind."
優點： "Very friendly crew."
缺點： "Plane landed in Pittsburgh an hour and a half late because of mechanical issues. So that was inconvenient."
優點： "Boarding was easy and i had a great seat."
缺點： "It wasnt a long flight so there was no entertainment and minimal food."
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "We barely made our flight. Upon boarding (first class) I was searching for a place to Stowe my bag and offered no assistance. Prior to the doors shutting, a flight attendant boarded our plane to catch a ride to Pittsburgh and the attendant for our flight immediately greeted them, rearranged an overhead compartment for them and stowed their bag. This while I was struggling still to cram mine under a seat"
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "People crue"
缺點： "Food comfort"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Finally getting home safe and sound."
缺點： "It was close to an 8 hour layover for a 35 minutue flight. We almost made an earlier flight that supposedly had room for our luggage but not us. So when we finally got to Pittsburgh our luggage was just sitting at the terminal unattended. Hundreds of people were delayed or had cancelled flights and it wasn't due to weather or related conditions. It was lack of planes and what appeared to be double-booked flights."
優點： "The crew was very nice. They were friendly and accommodating. Snacks were good and boarding was fast."
缺點： "We sat in Economy Plus. They said about how much more room we would have and there was more leg room. However you are still basically sitting on the person beside you. The seats are very tight and never very comfortable. It was easy for us to board but we sat at the gate a while and were a little late getting to our destination."
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "There was nothing I liked about this flight."
缺點： "No verbal announcements during boarding meant this flight had a very chaotic beginning. I cannot believe how tight the seats are on United's planes, and I am not a terribly large person. Airlines that still charge passengers for in-flight entertainment deserve a special sort of hatred that they receive, and United is the worst for this. Charging for wifi and movies is straight out of the year 2000, and that's squarely where United is. If JetBlue can offer free wifi, complementary movies and TV, snacks that are not stale, and an extra inch of legroom so can United. I hate this airline."
缺點： "I'm carrying my luggages from terminal 5 to terminal 2 , I'm about to passed the screening to board to United airlines but the employee at the front stop me because I have 2 luggages and it may not be allowed, she told me to ask an employee about it and one employee told me to go to terminal 1 to drop off my lugggaes. So I went there and told one of the employee of United airlines that I just need to drop off my lugggaes and she saw the stickers on my bags and told to used the kiosk and print again a new tags because the one attached was already old, but the stickers attached printed pittsburgh, while I'm trying to print another one, a nice employee from ANA saw me and asked me if I need help, she told me I don't need to print another one , I just need to drop off the bags. She's so nice and helpful to assist me .No one told me about this in Manila so I don't need to experience the inconvenience in the first place."
缺點： "THe layover was only 1 hour and it was impossible to go through customs, get my luggage and re-check it and get to my next flight. I was at the gate 5 minutes before the plane took off and they didn’t let me on. I was devastated that I missed it and had to wait for the next flight."
優點： "Flight landed on time and landed over 20 minutes early!! Great job! Love the direct flight from Denver to Pittsburgh!"
缺點： "The flight was 40 minutes late getting to our gate despite arriving at Denver airport ahead of schedule"
優點： "No delay, friendly crew"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The only thing i liked was when i left this horrible, run down airport and the awful people working at it."
缺點： "There was nothing good about this flight... until i landed in Pittsburgh. I will never fly United again... and i will avoid Newark at all costs."
缺點： "Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Bottom seat cushion was caved in and if the for legs we flew on this trip, definitely the most uncomfortable. Dissapoined that to track your progress on the screen you had to pay for service. Really!! That's pretty darn nickel and diming the customer to death."
優點： "No delays, everything went smooth"
優點： "Didnt die"
缺點： "I was supposed to sit with my other flyer and have a seat prepicked"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Wifi barely worked even after i paid"
優點： "The seats were extra comfy & roomy."
缺點： "I was connected to the free inflight wifi but couldn't get any movies to actually load."
優點： "No entertainment unless you pay, but you can't turn the tv off, so it's playing bright ads in your face all night. Awesome."
缺點： "If you want to feel like you're riding the most cramped Greyhound bus, definitely ride with united."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Flight cancelled"
優點： "Little to add."
缺點： "The plane was delayed incoming. Then boarding was interminably long because of overbooking and no overhead room for luggage. It took precious time to load passengers 1 group at a time while bags were checked. Once airborne I saw I only had 10 minutes or less to make my connection in Newark, which I inevitably missed. Poorly scheduled. Many passengers missed connections. It would have been much quicker and easier to advise passengers to check bags at the gate BEFORE the plane arrived knowing it was overbooked. I'm very disappointed in how the entire boarding was handled given the time constraints."
優點： "Everything was fine"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "crew was friendly"
缺點： "Seats barely recline. No leg room"
優點： "Crew was friendly, even if they were dealing with travelers who were cranky about it being so late."
缺點： "Twelve hours before the flight and they already knew that the flight would be delayed due to the inbound plane being later. One flight earlier in the day caused a delay for the rest of the day. So, our flight was three hours late in boarding, putting us into the final destination at 2:15 AM. Not cool, especially when travelling with children."
缺點： "do not see how the process is helped at all with those "lines or zones" Still seems like people get clogged up and takes too long to get boarded."
優點： "Got to travel JetBlue for the first time which demonstrated the way an airline should treat its passengers."
缺點： "Never got on the United flight as United's inefficiency AGAIN caused significant delays! Still awaiting the reimbursement (or even communication) I was promised."
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The pilot was great. The smoothest take off and landing on the San Fran to Pittsburgh flight"
缺點： "The biggest problem I had was that the gate was changed and I wasn't notified. So I had to go from Concourse A to C, then back to A. Thankfully, I gave myself plenty of time and everyone was helpful."
優點： "The crew was nice."
缺點： "I shouldn't have had to pay to check a carry-on because the first flight was delayed."
缺點： "Will absolutely pay extra to never fly United ever again"
優點： "Quick-ish boarding"
缺點： "No food. No entertainment. No power. Garbage, lowest rung "bus in the sky" service"
優點： "Short flight so no need for food or entertainment, but the roomy seats were amazing after a long day of flying"
缺點： "Good -- but my flight from Pittsburgh to STL was not so good. My flight was delayed HOURS. I was supposed to get to my destination by 10pm. I did not get there until 1am. I was so so tired and cold sitting in the airport. I felt like we would never leave. That was definitely a disappointment."
缺點： "There were no ticketing agents at the gate adding an hour to the flight."
缺點： "Flight got cancelled after being delayed for over 2 hours for mechanical issues. Gate agent was not overwhelmingly helpful or understanding to people's frustrations during the delay and didn't go out of her way to try to help. Customer Service was helpful and able to rebook and provide overnight hotel accommodations, but it was a very slow process that clearly frustrated some customers even more. Clearly not anyone's fault, but still frustrating and not a great flying experience."
每天清潔，並在 台北飛往 匹玆堡的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 匹玆堡的機上會提供口罩
從 台北飛往 匹玆堡的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 匹玆堡的彈性機票