優點： "I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight."
缺點： "Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "The flight stewardesses were polite, nice, patient and accommodating. Boarding was prompt, quick, and organized. Plane lavatories we’re constantly cleaned so they won’t feel icky in the latter part of the journey."
缺點： "Perhaps, the movie choices could have been expanded."
缺點： "Transfer in Seoul could have been easier to understand"
優點： "lots of legroom. courteous staff. bathroom is clean"
缺點： "everything is excellent"
優點： "On time, smooth landing."
缺點： "Food was so-so, a little too salty."
缺點： "No phone charger."
優點： "Didn’t like any part of the flight."
缺點： "The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options."
優點： "Staff are very nice"
缺點： "Few selections of movies"
缺點： "2 hour delay from Incheon to Tokyo. Messed up our travel plan a bit."
優點： "Even coach had plenty of room"
缺點： "Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles."
優點： "Same as above"
缺點： "Same as above"
優點： "Flight attendants are nice and working hard"
優點： "Very nice crew."
缺點： "Very limited options for food and entertainment. It is not the top-tier experience like Cathay or Singapore airlines. A good tier-2 airlines."
優點： "Efficient check 8n process and great on board entertainment options."
缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
優點： "Crew was kind & do their job well ensuring passengers are taken care of. Food was very good."
缺點： "Takeoff delay in Cebu. Moved from one gate to another to accommodate another airline thus making our departure an hour late."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "The cew is very friendly but need to improve their English."
缺點： "Entertainment system. Food options. General service offering in business class"
優點： "Food was good, friendly service"
缺點： "Movies were not good, not enough selection"
優點： "the beautiful and polite crew"
缺點： "seats lack of cusion"
優點： "I liked the seat and having a full row. Food was better and healthier than most airline food. I had the Korean dinner of bibimbap with miso soup and pickled radish and the Westerm breakfast of a cheese omelette with vegetables and a fruit cup."
缺點： "Too hot! Hard to sleep when it’s near 80 degrees. Tip: sprinkle water on blanket for a cooling cover."
優點： "Business class seats are a lot more comfortable than earlier versions."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "Great service. Comfortable seating."
缺點： "More variety in foods available would be nice but whatever we did have was good."
優點： "I had no idea Asiana is this nice. Crew, food and aircraft were all nice! Had a great time flying with them."
缺點： "I just didn’t like that they didnt tell me im gonna be seated next to person carrying a dog on a previous asiana flight. Im not comfortable with dogs and i understand they wanna create an animal friendly atmosphere but what about those who are not comfortable around animals?"
優點： "Kind and professional service."
缺點： "Food I like to have was run out so I had to eat whatever available."
優點： "다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯."
缺點： "아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?"
優點： "Toothbrushes/paste and mouthwash were provided in flight restrooms. Staff frequently came by and checked on passengers with drinks or snacks to ensure optimum comfort. Flight staff boarded the plane swiftly while also greeting each passenger warmly. In flight meals were great. Flight was short which was happy."
優點： "Service is very polite. Attendants are some of the nicest I've ever met, though their English (and PA announcements, etc) will be a bit hard to understand unless you're used to communicating with folks for whom English is a second language. They're also all softspoken, which is very soothing, but even harder to understand what they're saying! Seats are also BIG and have a great recline (seat and seat back) on the Airbus. Flying on a daytime departure from NYC to ICN I had a lot of empty seats to stretch out on and it was pretty quiet for a long flight to Asia."
缺點： "Seats are HARD! I'm not sure how you even make a hard airplane seat but they've figured it out on the Airbus for sure. The solution: get a second pillow to use as a seat cushion. Solves the problem. Also, the "upgrade" to the bulkhead seat is only good if you have a baby in a carrier or really long legs. If you like having your bags near you, or want to keep stuff at your feet to work on, or like to raise the arm between seats, or have a tray table and pocket in front of you... you won't have any of those in the bulkhead upgrade seat. And the phone customer support simply doesn't know enough English to explain these things properly. Fortunately someone else was happy to switch with me. Lastly, they really don't understand that special meals do not need to lack in flavor. Non-Lactose Meals are super boring in flavor - and there was no reason at all not to serve the bulgogi or spicy pork dishes for the NLML! They seemed surprised when I asked to switch it, which suggests to me that the attendants don't even know what 'non-lactose' means, though they were very sweet about confirming and delivering me my special (bland) meals. But asking for a packet of gochujang solves that problem!"
優點： "Boarding was pleasantly quick relative to other flights I have been o"
缺點： "Flight attendants made me it feel like they didn't want to be working there. Made me not want to ask for anything when I needed something"
缺點： "I'm still in Korea. I want to go home."
優點： "Food was OK but nothing spectacular. Variety of beverage is OK, there was a snack in between meals, overall, the flight is good and by expectation for the price I got for the tickets."
缺點： "the seats are not comfortable,"
缺點： "WTF IS MY LUGGAGE. No compensation for my lost luggage. I had to buy clothes and basic necessities out of pocket because the airlines have no clue where my luggages went."
優點： "I am on the plus size and I always have a hard time choosing an airline that would be comfortable for my size. Its was my first time to fly with Asiana and I was so impressed with how generous their seat space is."
缺點： "Food is not the great"
優點： "The leg room is very spacious and the staff are very friendly."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
缺點： "Got sick from veg food"
缺點： "No good Korean movies to watch."
優點： "The costumer service was amazing. Their service made all the difference in the comfort and peace of mind for the duration of my trip."
缺點： "I have nothing negative to say about my entire experience."
優點： "For the duration of 5.5hours, 1 main meal and 1 snack were served. Prompt drinks and meal service"
缺點： "No personal inflight entertainment. Only a few screens from the ceiling, with poor viewing angles."
優點： "As expected, the crews' service were good. Comfortable seats and nice meals."
缺點： "On the way back to Singapore, there was no entertainment in each seat. Didn't expect this and never experience from my previous flight with Asiana. There was the main screen in the centre but I can't choose and the lights were on all the way when I tried to sleep. Disappointed that they didn't inform in advance. People expect Asiana as same as SQ which provides full of new equipment such as personal screen on each seat."
優點： "Flight attendant are smiling&friendly...nice landing."
缺點： "Tv old model...screen very small...hard to operate....very tiny letters...seats are uncomfortable for 16 hours flight Seoul to Chicago..."
缺點： "The flight was late more 2 hours. The beverage didn't deliver usually and enough."
缺點： "No vegetarian food."
缺點： "Sold me a ticket then cancelled 15 minutes later due to not having updated information from the airline on bookings."
優點： "Overall great, compared to the price."
缺點： "Need more selections of foods."
缺點： "Too many kids"
優點： "The CS is very good and we boarded the plane with a SWA level of efficiency."
缺點： "The inbound plane was delayed."
優點： "Smiling stewardess"
缺點： "So far so good"
優點： "Good service for what you've paid for. Luggage allowance included in the fare could be a bit more."
缺點： "low price air ticket doesn't mean low quality service!"
優點： "Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently."
缺點： "Basically nothing considering what LCCs provide."