每天清潔，並在 台北市飛往 Caribbean的機艙內安裝HEPA高效濾網
缺點： "Great flight"
優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "Seat was comfortable. Crew was helpful. Flight was on time."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
優點： "Arrived early. Great crew."
缺點： "Movie selection is a bit stale"
缺點： "Sits not suitable for long distance travel"
優點： "The female crew member was a bit abraisive. The wifi didn't connect to my phone."
缺點： "Better wifi connection"
優點： "Service and punctuality"
缺點： "On board entertainment"
缺點： "Lines in oranestad"
優點： "Da food, seat"
缺點： "Da Music"
優點： "One if the bathrooms was closed and a second one had no running water."
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "The flight arrived safely and arrived on time."
缺點： "My one time United club passes were not honored. Everything is an upcharge. Newark airport is awful going terminal to terminal by bus."
優點： "Entertainment and leg room brilliant!"
缺點： "Good was disgusting"
優點： "The crew was super attentive and cordial."
缺點： "United Airlines has really deteriorated. Paid entertainment for an international flight is really nickle-and-diming it, especially since it was direct tv which is only available over the continental US!"
優點： "The cabin crew were very kind and helpful, always smiling and happy to be of service."
缺點： "It wasn't Air New Zealand, but operated by United Airlines. The plane was uncomfortable, and the entertainment system seemed clunky, unintuitive and outdated. The selection of entertainment, poor in quality, I thought. There were lost of things to watch, but a lot of it was of poor quality. The food was acceptable, but again, it felt like it was done on-the-cheap, and I was eating airline food a la 20 years ago."
優點： "Plane was on time."
缺點： "Long lines for boarding. Had to stand too long. Food and entertainment cost and cost too much."
缺點： "no legroom"
優點： "The fact that the flight was very smooth, easy landing and we were on the same flight with our friends."
缺點： "I felt, cramped in my seat, NO DARN SNACKS for a 4-hour flight, no TV/MOVIE and why do you only give customers a half can of soda/juice????"
優點： "On time, quick and efficient boarding."
缺點： "Entertainment system didn't work on my phone. Crowded seating, even in Economy Plus."
缺點： "Flight landing was horrible, flight crue was not helpful at all"
優點： "At minimum you want to be sitting in economy plus."
優點： "I like still having an option at non- stop, direct flight, from Amarillo to Denver."
缺點： "Small plane. But flight is short."
優點： "The food choices were good and the service was excellent, Always kind and responsive to my needs and attentive."
缺點： "Boarding could be done by letting people with window seats being seated first, then the middle seats next and finally aisle seats last! That way people would not have to get up from their seats after they have been sitting down to get back up to allow the people in the inner seat to get to their seats a pond boarding the plane after the people in the aisle seat are already sitting!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Others than below all good..."
缺點： "At LEAST 35% of the seats were empty..... it was a 11 hours flight and 5 hours after departure I tried to take a nape somewhere where there was no one sitting. After one hour, the flight attendance woke me up saying there is premium economy and I cannot stay there... had to return to economy. I'm a hit disappointed since It was a while after the take of and I was not taking anyone sit..."
優點： "SERVICE WAS VERY GOOD AND FRIENDLY STAFF"
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "It is like going to the dentist, long, boring, uneventful. That is good. Eventful flights are scary"
缺點： "Couldn't select my seats ahead of time."
優點： "The flight was on time and our luggage arrived on time."
缺點： "There's not much attention to friendliness any longer. The stewardess isn't any longer interested in making you feel welcomed. Seats are now so cramed together that you can barely lower your tray unless of course you want to pay an extra $100."
優點： "The crew"
缺點： "The seats r too small"
優點： "Even though the plane was having a lot of issues the crew stayed positive and the captain came out and spoke to us directly. Even though it was a crappy flight I was happy it wasn't cancelled."
缺點： "The plane had almost no AC and there was a landing gear issue that needed to be fixed. So that held us up for an hour at the gate. The plane ride was pretty hot due to the lack AC."
優點： "again we flew business class"
缺點： "A waste of money for business class as it was no better than business class 30 years ago. Slightly wider seats with a little more room, but there was no entertainment and the food was awful"
優點： "Crew was very pleasant & helping. There was a gentlemen I sat beside with a service dog the size of a horse! He (diesel) was a gentle giant. The crew were dog lovers so they took care of diesel like he was a rock star!"
缺點： "No entertainment...you had to watch it on your phone or tablet."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Staff was so hospitable"
缺點： "Crying baby"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Easy boarding and on time . Pleasant staff. 0verall good flight"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "This leg home had nice United staff but bumpy. I got seasick but the cabin folks were kind. The leg out in a small plane was bad with one surly female cabin aide. I will tell United in a separate correspondence."
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