優點： "Everything was excellent even the landing was as smooth as butter"
缺點： "A free upgrade to a business class seat :("
優點： "The movies"
缺點： "Lack of crying babies and lack of sleep seats too close lack of comfort"
優點： "Incredibly good flight with excellent crew and good food."
缺點： "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
優點： "it is a nice program it's wonderful for flying out good price on for totally is excellent website"
優點： "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
缺點： "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
優點： "Entertainment and food are always reliably good on Turkish."
缺點： "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
缺點： "The place was too narrow"
優點： "It was a great flight."
缺點： "The cabin temperature was a little warm"
優點： "Very smooth, staffs were nice, meals were good but the bathroom was filthy."
缺點： "The are not nice at all"
優點： "As above"
優點： "شكرا لكم"
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
缺點： "Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family"
優點： "I love the food❤️"
缺點： "2 hours delayed"
優點： "Friendly staff and good food. Efficient boarding system."
缺點： "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
優點： "Best food. Best service. 45"
優點： "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
優點： "Good food, new movies and good leg space"
缺點： "Flight was delayed by an hour, luckily managed to make my connecting flight"
優點： "Food as per.always was.great and choice of entertainment also good."
缺點： "Bording was delayed because of inbound flight delays."
優點： "Movie selection is great."
缺點： "Flight attendants seem undetertrained."
優點： "Crew and flight itself was great."
缺點： "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
優點： "All around quality Airline..."
缺點： "Redundant security checks, even at the gate area!"
優點： "Crew was very good."
缺點： "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
優點： "Lot of empty spaces"
缺點： "Lot of rubbish on the plane"
優點： "Great food, live tv (watched 2 World Cup games), great service."
缺點： "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."
缺點： "Need More premier economy seats"
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
優點： "Fantastic journey no problems at all thanks kayak....."
優點： "Inflight service was good."
缺點： "Seat was a little uncomfy"
優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
缺點： "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
優點： "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
缺點： "Small seats in the economy class"
缺點： "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
缺點： "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
缺點： "Total chaos during boarding..no organization"
缺點： "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
缺點： "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
缺點： "The boarding was a little more chaotic, but the host airport has a major influence on that process."
缺點： "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
缺點： "Would highly recommend"
優點： "kayak was poop for help for me."
缺點： "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
優點： "My kids, wife and I loved flying to Turkish Airlines. Always on time, tasty and nutritious food, wonderful staff who help you with smile on their faces. Sure, we'll fly Turkish Airlines from now on."
缺點： "Nothing at all."
缺點： ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
優點： "the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses."
優點： "The plane was good, comfortable, service excellent! Business lounge at Singapore airport is excellent!"
優點： "The plane was on time ,all good"
缺點： "A little more leg room... but all in all. Not to bad"
缺點： "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
缺點： "Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available"
優點： "PAL crew, as expected, was good. we arrived sfo ahead of schedule.."
缺點： "i think desserts can be improved"
優點： "The crew was extra friendly. The seat was spacious. Good leg room."
缺點： "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
優點： "you ripped me off"
缺點： "you ripped me off"
優點： "You ripped me off"
缺點： "you ripped me off"
優點： "Best in flight entertainment for any airline I've used"
缺點： "More food options"
缺點： "The no"
優點： "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
優點： "Time management"
缺點： "More information about the terminals"
優點： "Business class was good but sears small"
缺點： "Flight to BKK better seats"
優點： "The crew was friendly"
缺點： "The flight schedule was late and there were too many last minute changes in my flight schedules which drastically changed all my vacation plans as well."
優點： "Very nice crew!!!"
缺點： "Everything is perfect for me."
缺點： "Older plane, no entertainment but did have free wifi"
優點： "Food and service were good, so was inflight entertainment"
缺點： "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "Crew are very helpful."
缺點： "Need reclining seats"
缺點： "Manila airport"
優點： "Flight was on time. No stop over, because it is a direct flight."
缺點： "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
優點： "Flight was on time."
缺點： "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
缺點： "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
缺點： "Delayed for 2.5 hours."
優點： "great flight great service"
缺點： "Seats did not recline very much. Hard. Food was very plain and starchy."
缺點： "The business seat was very uncomfortable"
優點： "Flight is amazing, sacious seats and best quality entertainment. Most importantly only airlines to give inflight free wifi"
缺點： "Airport crew can be better trained. They have 2step interview process about my travel which is annoying and irrelevant."
優點： "another Airline"
優點： "Theno del crew were polite and cheerful, efficient in their work. Seats are okay, more legroom would be better."
缺點： "no delays on schedules."
優點： "Great crew"
缺點： "Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!"
優點： "Truly friendly, service minded and happy cabin crew."
缺點： "A bit messy for the boarding but partly as unruly passengers"
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "onboard service was good"
缺點： "17 hour delay"
優點： "Yes crew and plane were ok."
優點： "Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe."
優點： "Nice seats in business, good food, nice crew."
缺點： "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
優點： "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
缺點： "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
缺點： "Check-in counter at airport. Long line. Boarding was pretty bad. Otherwise -- everything else was good/excellent"
優點： "Checking in took a very long time because we explored every option available to upgrade me to business class which turned out to be non-upgradable. By the time we finished, the staff was concerned that we might not make it to boarding time because my husband has limited mobility due to a back surgery a couple years ago. They suggested using a wheelchair to speed up the immigration and boarding process. We’re frequent travelers but why we never requested a wheelchair, I simply don’t know! But thanks to their wheelchair suggestion, we made the flight just in time."
缺點： "We bought my husband’s business class ticket back in May or so but because we weren’t sure where I was going to be, we couldn’t get me a ticket until a few weeks before our flight. Due to my unpredictable schedule, we opted for an economy ticket, thinking that it would be easy enough to upgrade me to business. We were wrong - my ticket turned out to be non-upgradable, which was ok for me. It was our first time to travel as husband and wife so it would’ve been nice to sit together, but I’m 5’0” and fit in the economy seat just fine anyway. What was NOT ok was when we were boarded and were waiting for the plane to take off, I brought a lunch box of cut fruits to my husband. A flight attendant was introducing herself when I came so I said hi, but she completely ignored me. She even offered to chill the fruit in their fridge, for which I said thanks, but she didn’t even look at me; neither did another attendant who cheerfully offered him magazines. There were only 2 passengers in the business class so my husband suggested I sat next to him, but I declined and went back to my seat, promising to come say hi every once in a while during the 9-hour flight. Fast forward to a couple hours later, I kept my word and came by. The flight attendant was quick in kicking me out saying I didn’t belong to business class so I had to go back to my seat. I did. My husband said to her that I was having period cramps (true) then followed me to my seat and sat with me for a bit until I asked him to go back to his seat so he could be more comfortable as he’s 6’2” and simply was too tall and the economy seats were too painful for his operated-on back. Was I perhaps too short for the flight attendants to notice?!? I had to ask for a toiletries kit 3 times before they finally gave me one just before we landed after all! Obviously, those in the business class are treated like gods; those in the economy are second class citizens."
優點： "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
缺點： "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
缺點： "The lounge is awful."
優點： "Comfortable seats , clean modern aircraft ."
缺點： "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
優點： "Birding was great. Punctual flight."
缺點： "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
優點： "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
缺點： "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"