每天清潔，並在 台北飛往 伯明翰市的機艙內安裝HEPA高效濾網
優點： "Crew on airport at baggage is not helpful at Mumbai airport very poor"
缺點： "Good Guidance Proper behavior from airport crew"
優點： "Great business class"
優點： "Entertainment system is good. Wide space than other flights"
缺點： "Food is not very good. Flight attendants is a little better than United."
優點： "Friendly crew"
缺點： "It was okay"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45"
缺點： "Better inflight entertainment"
優點： "Great crew. More room for seat would be better"
缺點： "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
優點： "Very professional and helpful crew. Great entertainment."
缺點： "Seats in economy a little cramped. Better to fly their A-380 double decker as more space."
優點： "Crew were rude and kept ignoring me"
缺點： "Crew member needs to be more friendly and accommodate when things go wrong"
缺點： "Not to delay the flight for 2 hours !"
優點： "cheuk in 快！吾使等太耐！"
優點： "Cabin crew services"
缺點： "Food could have better"
優點： "The crew was Amazing and The seats where comfortable."
缺點： "Flying for the first time I think everything was excellent."
優點： "Overall a decent flight."
缺點： "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
缺點： "Flight is not clean,I was given non veg food instead of veg saying there is shortage of vegetarian food packs, what if I’m a pure vegetarian? Should I stay hungry? Also they took a very long time to serve the food, be it breakfast, snack or dinner.Each time I ask for something the answer has been always da same ‘’ we are sorry we don’t have that’’ Due to worst possible seat so far I have asked for an extra pillow and as expected they don’t have."
優點： "The size of seats , the food and the service"
缺點： "The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Easy check in and comfortable flight. The crew are very helpful."
缺點： "Couldn't get my preferred isle seat or sit with my wife who was in a different row."
優點： "The other services was okey"
缺點： "The checking in at the airport terrible"
優點： "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
缺點： "Hotel with all meals provided."
優點： "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
缺點： "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
優點： "Breakfast and lunch were both tasty"
缺點： "Had to wait an hour for our bags at BHX"
優點： "Crew were friendly Entertainment was good"
缺點： "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
優點： "Our seats & the crew."
缺點： "Food was ok & entertainment was ok but not great."
優點： "I liked the options for entertainment and comfort."
缺點： "Crew and Boarding crew were not at all respectful, they were very rude."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
缺點： "Kayak booked the ticket through flight network and when we reached airport the airline staff was not able to find the ticket. The flight was missed in trying to find what went wrong and when called the flight network they told that due to insufficient time between booking and departure time they canceled the reservation. No message was sent for cancelation and it caused a lot of troubles and grief to all involved."
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "Stuck with a hotel I couldn't use after the booking agent broke their integration and I never got the update the flight had been rescheduled two days later. Will not use kayak or Emirates again"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
缺點： "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Everything i mean whats there not to like ?"
缺點： "16 hours transit in dubia without any service."
優點： "Everything else was good besides the below content."
缺點： "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
缺點： "server told person asking to take away her tray that she did not have three hands"
優點： "Had salmon which was amazing"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "The crew and the seat !"
缺點： "The food because of coronavirus the service was scaled back"
缺點： "No coffee no tea. Disgusting."
缺點： "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
缺點： "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"
優點： "my flight never happened I am still sitting here waiting over 24hours later..."
缺點： "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."
優點： "Requested for a aisle seat. Done without any issue. Very good food."
缺點： "Airport in Istanbul"
優點： "Great crew, good entertainment, nice planes."
缺點： "Having trailer, but not movie"
優點： "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
優點： "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
缺點： "I wish the seats had more legroom in economy class."
優點： "The crew were accommodating and pleasant."
缺點： "the seats were uncomfortable could use more leg room"
缺點： "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
缺點： "All was fine."
缺點： "Lost my luggage"
優點： "I already posted my remarks above"
缺點： "Same wrote above"
優點： "Cabin crew good, professional Entertainment USB charger"
缺點： "Delay with no communication and no apologies Business seats not comfortable, limited space between seats"
優點： "The entertainment options were great."
缺點： "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."
缺點： "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
缺點： "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
優點： "Service.. questions answered. food"
優點： "Airfare and convenient flight schedule that met my needs"
優點： "all in all !!!!"
缺點： "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
優點： "Service and food - real silverware"
優點： "Boarding was on time, the crew was helpful."
缺點： "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."
優點： "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"
缺點： "Flight was.cancelled.because.of snow in.Istanbul. Fine, that happens, but only solution was to park us in a hotel and tell us to wait. I did not see any serious attempt to reroute passengers and l had to buy another ticket in order to be back at work in time."
優點： "The Crew!!!"
缺點： "Forced me to take beed as Chicken wasnt available. Very reluctant to arrange for an alternative option, and this is after they were already running behind on serving dinner."
缺點： "they lost my luggage by my first stop"
優點： "The crew was friendly. The entertainment package was good."
缺點： "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
優點： "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
缺點： "The lady behind me! Not the airlines fault!"
缺點： "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
優點： "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
缺點： "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."
缺點： "always same food and poor conditining"
優點： "Food and boarding process"
缺點： "Lost luggages."
優點： "Overall flight was incredible. Fantastic service!"
缺點： "I am fairly tall and lanky, so the configuration of the seats makes it very difficult to get comfortable. In this specific case, the person in front of me kept trying to recline their chair despite the chair pressing painfully into my knees."
優點： "Great crew. Pretty warm, helpful, friendly and very professional. Enjoyed the entertainment too n the flight arrived in good time."
優點： "Super friendly & helpful staff! Good food and drink, very nice flight! Nice movie selection and good music!"
優點： "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."
優點： "flights on time.."
缺點： "Our pre-ordered meals were not served"
優點： "There was an amazing chef that specially made a meal for me since I am a vegetarian and there was not an option to order a vegetarian meal when I checked in."
優點： "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
缺點： "Cramped, no leg room."
缺點： "My seat did not recline and was broken. I was not happy about this as it was a 10 hour flight, and could not get comfortable"
缺點： "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
缺點： "No internet available (2020). For the my previous flight, a month ago, was the same problem."
缺點： "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
優點： "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
缺點： "Nothing,just the seats. Cleanliness was perfect"
優點： "Services is good ."
缺點： "Food can be better"
優點： "I was sorted on Row 3 and the drapes kept hitting the back of my head."
缺點： "Move the drapes a few more inches back."
優點： "Flight was on time."
缺點： "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
優點： "The crew was informative"
缺點： "Inflight sandwiches"
優點： "The aircraft"
缺點： "No overbooking next time!"
優點： "Reasonable space in economy class seats"
缺點： "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
優點： "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
缺點： "Late departure. Rush to connect."
優點： "Service is awesome. Food is great."
缺點： "People with short connection are affected by the 15 to 25 minutes delay."
缺點： "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
缺點： "Flight cancelled"
缺點： "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "On time and friendly crew"
缺點： "Boarding needs improvement"
優點： "very attentive crew"
缺點： "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
缺點： "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
優點： "Flying with KLM is a pleasure"
優點： "Comfortable and well laid out seat area"
缺點： "Food was a little substandard for business class"
優點： "Good entertainment options. Nice flight attendants"
缺點： "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
缺點： "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
優點： "Friendly attendants. Decent food, and frequent snacks and beverages."
缺點： "No charging ports for electronic devices."
優點： "Short flight with good communication."
缺點： "Nil to complain."
優點： "Friendly staff"
缺點： "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
缺點： "Bag was lost"
優點： "The flight was great."
優點： "Flight was on time and quick and comfortable"
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "Easy boarding, plenty of room"
缺點： "OLD OLD plane with hard seats and tiny screens"
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
優點： "Great crew service. Among the best ever."
優點： "Timing & efficiency. Good food though only a sandwich."
缺點： "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
優點： "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
缺點： "The entertainment was quite dated and didn't have new movies etc"
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
優點： "Easy airport business"
優點： "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Same as above"
優點： "Boarding was very efficient."
缺點： "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
優點： "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
每天清潔，並在 台北飛往 伯明翰市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北飛往 伯明翰市的機上會提供口罩
從 台北飛往 伯明翰市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北飛往 伯明翰市的彈性機票