每天清潔，並在 台北市飛往 上海的機艙內安裝HEPA高效濾網
長榮航空, 中國東方航空和吉祥航空都已經豁免了從台北市 到上海的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
缺點： "Flight delays is never appreciated."
優點： "The price. The staff was professional and friendly."
缺點： "Everything was good."
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
優點： "It was the Badtz Maru plane"
缺點： "There were bulkhead seats that people were not allowed to move to even though most of the rows were full. The bulkhead row remained completely empty."
缺點： "Space between seats - boarding time - food quality"
優點： "Great entertainment, pretty good food."
缺點： "Service was okay but nothing special."
優點： "Very good"
缺點： "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"
優點： "Seat was ok"
缺點： "Everything could have been better"
優點： "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
缺點： "No complaints."
優點： "On time boarding and no delays Crew and staff are very professional and exceeds customer's service"
缺點： "Food need some improvement"
優點： "They staffs were very friendly"
優點： "I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt."
缺點： "The low fat dinner was pretty bland. Also, the seats did not really recline"
優點： "Despite the stormy weather, our flight wasn’t cancelled and the pilot and the crew were well prepared and got us to our destination safely."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Another passenger took my back pack so I had to wait until the person turned it in. However, the EVA people were very helpful in getting my bag to me."
缺點： "There could be more movies and more American music in the entertainment package. The flight was overbooked by 5 passengers, so I could not get a boarding pass on the first part of my trip, from Bangkok to Taipei. Fortunately they had a boarding pass waiting for me when I got to Taipei."
優點： "Great flight and loved the airport! Lounge serves a great meal as does the flight!"
缺點： "Shanghai immigration is slow."
缺點： "Great flight, and food was pretty good as well."
優點： "Food, service was great."
優點： "The service and the overall experience. The movie selection and the food were also great."
缺點： "Delay for 1 and half hour"
優點： "Veggie food delicious"
優點： "Hello Kitty Everywhere!"
缺點： "Please sit kids by parents."
優點： "Flight attendants are very polite and helpful. Huge leg room."
優點： "The food was delicious and a majority of the staff members were nice and help full"
缺點： "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
優點： "The vegan meals were tasty."
缺點： "Not enough leg room. Seating not wide enough."
優點： "The service was implacable. Flight attendants are super polite, nice and helpful. The plane is large and comfortable, very clean and they offer essential oils and creams in the bathroom,makingbthe experince even better."
缺點： "As a vegan, I was very happy that they offer a vegan meal and were very nice about it. The food could've been a little better and at this day and age they should have some sort of protein in it, like tofu. Regarding entertainment, I felt that they could've have a bit more variety. Other than that everything was great"
優點： "Complimentary upgrade based on being star Alliance gold. Thank you"
優點： "Good entertainment. all crew were very nice."
缺點： "Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Non stop service"
缺點： "The movie selection was stuff i’d aleady seen."
優點： "Short lay over"
缺點： "Seats at economy too cramped"
優點： "Food was great, metal utensils were a plus."
缺點： "Seat’s reclining angle is about odd/uncomfortable for me."
缺點： "Person in front of me reclined their seat to far and made it very uncomfortable"
優點： "Without fail, every EVA flight crew is professional and kind the perfect combination for long flights."
優點： "Everything was quite pleasant. Decent breakfast, plenty of drinks, including coffee and tea. Very considerate and hospitable airline stewardesses."
缺點： "EVA Air app is quite lacking. My friend us the app, checked in and downloaded his boarding pass. Unfortunately, the lady at the secruity screening checkpoint couldn't can the pass, so he had to leave the line after waiting so long to get a paper boarding pass."
優點： "I love the price, all staff was kind and helpful and the seats are comfortable."
缺點： "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."
優點： "the attentive service...quality of the airplane...food was excellent...lots to watch on the in flight media monitors"
缺點： "wasn't offered cocktail service...had to inquire"
優點： "Timely flight, no delays."
缺點： "There were no issues."
優點： "The staff was very kind and helpful. The flight was more comfortable and enjoyable than I had expected. The food was also surprisingly good."
優點： "The staff are nice..."
缺點： "Pork was the only option in that flight."
優點： "Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried"
缺點： "Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken."
優點： "crews are helpful."
缺點： "seats are old, can be better."
缺點： "Bad food and bad FA"
優點： "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
缺點： "食物沒有很美味，希望可以改善 !"
優點： "Excellent customer service"
缺點： "Very accommodating"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Excellence in crew's attitude, promptness in service, very courteous."
缺點： "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
缺點： "Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian."
優點： "The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name."
缺點： "Honestly, all is the best! I would fly China Airlines again!"
優點： "The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly."
缺點： "More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle."
優點： "They just seem fake friendly. Be nice if they also were more lenient on carry on luggage. Very unreasonable making the start of vacation stressful moving stuff from our carry on to other luggage over 1 kg. It was obnoxious. They had another scale at the gate which was over the top obnoxious. I felt like we were a burden to the airline rather than a guest."
缺點： "They need to treat people as a guest rather than a hastle. Super annoying bag check and staff and crew in plane were just ok. Whatever happen to being a guest"
優點： "Crew was nice. We would have missed a connecting flight, but the airline arranged for late arrivals. The only thing was they didn’t tell us this and we ran to the gate anyway. Entertainment was free and had a fair selection."
缺點： "The only thing, was the seats are too small. For a long international flight like this it’s tough sitting in that middle seat."
優點： "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
缺點： "There is one option for the breakfast."
優點： "All my family wanted to have chicken flavor ,but we all got the wrong one"
優點： "Like everything but the seats. The flight attendants are amazing."
缺點： "Only thing I didn’t like was the chairs weren’t as comfortable as the seats from the flight to taiwan. My back hurt more."
缺點： "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Appreciate blankets and pillows provided as well as complimentary wine"
優點： "Premium economy is nice, smoother flight, good attendants"
優點： "Nothing!. My brother and I got to the Airport 45 mins before the Check In Counter Closed but we didn't make it Thedue to the fact that we had a flat tire unexpectedly so my flight was cancelled and rescheduled to January 10, 2018 and paid extra $480.00 including penalty. If the Check in Counter did not close early, I could still be able to check in on time while there was still 45 mins remaining."
缺點： "The Check in Counter closed early while there was still 45 minutes remaining."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "fter serving a meal, it was 7 hours later we received any beverages. the cabin air was very dehydrating and everyone started coughing because we had been given no water. this is how people get sick and spread diseases. the plane definitely needed to consider hydration. and when they finally served us the meal, they didnt offer water rather coffee or tea and i had to ask for water and juice. the cabin temperature also fluctuated from hot to cold."
優點： "the price and the food great, the crew are friendly"
缺點： "only 2 meal service on a 13 hour flight feom la to taipeh. no snacks in between. got hungry on that flight!"
優點： "Friendly and efficient crew"
缺點： "The food in economy was not very good. A few pieces of fatty pork over rice."
優點： "better food"
缺點： "The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going."
優點： "my family like the food and A lot of choice for movies, will flight again , way to go China Airlines"
優點： "People are nice..."
缺點： "Foods are not good"
優點： "i like their food ."
缺點： "They damaged my luggage"
優點： "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
缺點： "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise). Poor boarding procedures at manila but that's a given"
缺點： "2 hours late because of mechanical issues. They offered food with no water or juice - later only coffee or tea on a 3 and a half hour flight. Staff was not the friendliest - asked for water twice, was told just a moment but was never brought any. How do you not give people water on flight over 3 hours? I would have even paid for it. I have a history of heart failure and was worried because my ankles were swelling and my legs were tingling. We missed our bus because of the delay, The airline staff in taiwan took all of our travel info and said they would help us book other transport to get where we were going in Cambodia. When we got to Cambodia the check-in desk was closed so info told us to go to the china airlines office - we waited almost an hour and still no one showed up (middle of the afternoon). Had to pay 6x the price to get to Sihanoukville plus we weren't able to get a refund on the bus tickets. Crying, screaming kids in front of us kept standing up on the seats so no one behind them could see the TV - staff said nothing. Terrible experience."
優點： "Lot of food, good entertainment selections, friendly"
缺點： "Did not appreciate the Delayson the flights, and this is annoying that you are making me type a certain amount of characters for a review"
缺點： "Baggage Claim"
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Attentive crew, good breakfast in business class"
缺點： "Very warm, delay in boarding"
優點： "Never flew with China Southern before. Really excellent service."
缺點： "Need sweeteners for beverages besides sugar."
優點： "Everything ran smoothly and on time and efficiently."
缺點： "There were things that got lost in translation with the crew, but they really did try their best."
優點： "I called the airline phone number many times but no one answered the call. I might not book the air ticket next because of this. Other than that, the overall service is good."
缺點： "The airline website is terrible and misleading. I paid for an extra long leg seat but chose a regular seat because the website didn’t indicate it clearly. I ended up losing my money and sat at the compact seat."
缺點： "Bags lost"
缺點： "The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport..."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "Pretty much everything."
缺點： "The food could be better."
缺點： "I selected middle and window seats for each flight so my girlfriend could rest her head on the window and sleep. We were given middle seats and aisle on each of our flights. It’s fristrating that I paid extra to book the seats we wanted and we did not get them."
優點： "Excellent pilot. Good skills. Steady take-off and landing."
缺點： "Food on board wasn’t nice at all. The quality of food should be improved and China Southern should take it seriously."
優點： "I slept the entire flight so I considered this flight a success!"
缺點： "I packed snacks to eat on the flight because I had flown with this airline twice before and they had terrible food so I wanted to be better prepared."
優點： "Flight was on time"
缺點： "With no personal screens they played an action movie with people dying left and right and it made me anxious. Seats aren’t very comfortable and the food is not very good."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Again - flight was on-time, boarding was quick and painless, entertainment options were extensive, cabin crew was accommodating and efficient, food was fine ... NO COMPLAINTS!! What more can one ask for?!?"
缺點： "Only allow one piece luggage."
缺點： "Hardly anything whichcan be called as "Business Class" amneties. Food was horrible. In breakfast they served salad leaves and cucumber to eat. Served cold tea when it was supposedly hot; Forgot to serve main "dish" in the one and the only one meal they served; stewardess came and served dessert; I asked where is the main the the"
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
缺點： "I will never fly with China Southern again- ever. They wouldn't Re-book me on the flight the following day when they wouldn't let me on the flight due to my gate agent not checking me in. Terrible terrible terrible service."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Everything was mediocre at best"
缺點： "China southern line and its base Guangzhou airport is notorious for delays. I had 18 and 23 hour delay so for each of my legs of my return flight. Of course connection flights were missed and the multi-step reassignment was time and labor intensive."
優點： "The flight is cheerful. Although 8 hrs is a little bit long, but I enjoyed my time."
缺點： "Basically nothing except for a few unpleasant other travellers sitting beside me."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "I had never flown China Southern and the 777 flight from JFK to CAN was very nice. Business class seats were some of the most comfortable I have been in."
缺點： "No complaints about anything."
缺點： "DELAYED FOR 7 HOURS"
優點： "The onboard staff was polite and helpful, but inexperienced at dealing with unruly passengers. On flight departure (rarity in the PRC)"
缺點： "The food was something you can get on the average street corner in Shanghai for about 1.00 USD. I understand costs are important, but a steamed piece of bread and a foil packet of pickled vegetables is a bit of a stretch. The gate agents were less than helpful. I usually get an upgrade with my Delta status on partner airlines. Nope, not on this flight. I requested it and they said it is not possible on China Southern. I showed them my boarding pass from less than 48 hrs before on the same airline... they looked bewildered. Boarding was the usual "every man for himself". Zones? Classes? Awards members? Not in Shenzhen..."
優點： "Everything was great overall."
優點： "Long flight, but one of the best we've flown. The flight times make a huge difference and China Southern really impressed with their itinerary and price. The A380 may be my favorite plane now too. Kids loved the movie selection, they ate both meals and they slept in between. Can't ask for more. One child got sick during flight but the stewardesses were very helpful. Will keep them in our top options going forward."
缺點： "I was prepared to be upset at China Southern because they try to get you to pay for picking your seat ahead of time. We took our chances and they got our family of 7 seats together on all 4 legs of our flights! It's a risk, but they seem to be very accommodating to families. Don't waste the money paying extra"
優點： "I flew China Southern from Shenyang to Shanghai 4 days after rupturing my Achilles tendon. There service was fantastic, getting me wheelchairs through both airports, changing my seat to give my leg more room, giving me special attention during the flight to make sure I was comfortable. Their service for me was outstanding and caring in every way. 10+ from me. Thank you China Southern!"
缺點： "No complaints at all."
優點： "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Staff was friendly."
缺點： "A friend and I flew China Southern from Bali to New York. For a 15 flight, one of our TV screens was not working. Both of our luggage were left off the flight. Any money you think you save will come out the other end -- shopping for necessities when they lose your luggage. Have recommended all my friends to never fly China Southern."
優點： "Nothing positive"
缺點： "Boarding continued even 10 minutes before schedule departure time. Flight was delayed 30 minutes. In flight entertainment was mostly ads for cars or cellphones. Didn't get a jet bridge at Shanghai so had to park on the runway and take a bus to the terminal"
優點： "The flights services person in charge is so goods."
優點： "It was great having a crew, food, comfortable enough seat for a long flight."
缺點： "Windows were a bit gross."
優點： "The flight attendents were helpful when a few of us passengers required different seats due to varying circumstances. Even I had changed my seat once because two seats became available next to me and the seat I was in was quite crowded because of a very large passenger next to me. So I switched my seat. Later, the flight attendent asked me to go back to my original seat because they wanted to give those two seats to someone else who was also having an issue. Even though I didn't want to, the flight attendant was very kind and patient and considerate. It ended up being fixed well to the satisfaction of all passengers by a bit more switching around, and all were accomodated."
優點： "new plane"
缺點： "plane departure delayed over 1 hr plane had minimal toilet, the slow food service, blocked bathroom access"
優點： "Food is decent, selection of on-demand movies is good."
缺點： "Flight was two hours late leaving Los Angeles and 2 1/2 hours late arriving in Manila."
優點： "1.Leg room was good in economy class. 2. The Food was Good. 3. Saved travel time. 4. Tickets were cheaper compared to other airlines"
缺點： "1. Flight from Delhi to Guangzhou had bad air smell. 2. Limited entertainment especially if you are Indian. 3. Had to run nearly 1 km or over at Guangzhou to catch the connecting flight to Los Angeles. The Airline could have arranged vehicles rather than letting passenger run to catch the connecting flight. That was tough especially if you could not walk fast or run."
優點： "Crew was great.simple no fuss, quick, late night , not many passengers."
缺點： "Airline lost our bags, took 2 days, when delivered the driver was overally rude, and made us pick up from the truck, would not bring to door. Threathend if we didnt pick up they would toss our bags!"
缺點： "trip management thru airfare.com and china southern was terrible. I will not be using either service again. I wasn't able to manage my flight on the china southern website of choose a seat. they lost my bag. it was a timely flight confirmation process. I will not use airfare or china southern again."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."
缺點： "The crew should speak better English. They polite and helpful but clear English is a plus value"
優點： "Comfy seat"
缺點： "Less salt in the food"
優點： "great price and overall service"
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "Just good overall. Beats any American carrier (which is not saying too much!)."
缺點： "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
優點： "The plane was very new. Good movies and tv shows."
缺點： "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."
缺點： "Too many security points"
優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."
優點： "No real problems"
缺點： "Nothing significant"
缺點： "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."
優點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
缺點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
優點： "food and service"
缺點： "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
優點： "The flight was fine"
優點： "I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison."
缺點： "They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion."
缺點： "Why is my passport number wrong?"
缺點： "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
缺點： "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
優點： "the order of boarding the plane"
缺點： "food was dry"
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."
優點： "Clean plane"
缺點： "Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished."
優點： "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
缺點： "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."
優點： "I liked the price of the trip and free hotel for long transit time."
缺點： "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."
優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"
優點： "Crew working hard. Seat comfort and clean restroom."
缺點： "Awful food. I basically not eating, going hungry."
優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."
優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
優點： "All announcements in Chinese and English. They keep feeding you."
缺點： "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
優點： "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
缺點： "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
缺點： "XiamenAir lost one of my bags and has still not found it"
優點： "no regards for customers"
缺點： "no regards for customers"
優點： "Crew was super friendly, professional and excellent!"
缺點： "The 10 hour layover :("
缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"
優點： "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
缺點： "It is difficult to get in touch with the English Customer service."
優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"
優點： "all of the Xiamen staff were really great."
缺點： "Nothing that I disliked."
優點： "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
缺點： "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."
優點： "GOOD Service, Great Priceing!!!"
優點： "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
缺點： "3 hour delay, with no explanation given!"
缺點： "Was just a bit warm"
優點： "Comfortable and friendly"
缺點： "No problems"
優點： "The flight from JFK to Fuzhou was enjoyable. Plenty of leg room and the entertainment kept me occupied throughout the flight. The food was excellent. They provide 2 full meals, 1 half meal and a snack, where I wasn't hungry at all throughout the 14+ hr flight."
缺點： "It was almost impossible to get in touch with an English speaking representative. I tried to call to confirm my booking that I made through kayak.com. When I got in touch, the rep from an overseas office barely spoke English and didn't help at all. Thankfully everything worked out at the airport. Found out that JFK-FOC is only 2 months old. Hopefully they"
缺點： "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."
優點： "Meals and food was really good"
缺點： "It was hard for me to find the right building number if it was given online. Check in online system and a reminder on time would be great!"
缺點： "Xiamen air doesn't allow advance check-in and boarding passes. It makes it inconvenient in Korea coming back to Xiamen."
優點： "No , blankets ."
缺點： "Cleaner restrooms, blankets and verbal offers"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
缺點： "Very limited English speaking programs/movies"
缺點： "It would be good if the Chinese Eastern Airlines employees worked to improve their spoken English for the sake of those who don't understand Chinese. The airport announces over the speaker system were especially difficult to understand."
優點： "This would be my first and last time using this airline. They chatge you extra 1000 RMB just to sit at the emergency exit seat and won’t let you sit there even when it was empty."
優點： "Not sure"
缺點： "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."
缺點： "Bad airline"
缺點： "No hotel was provided for 24 hour stay.It is mentioned on their website to provide hotel for trips from Yvr"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
缺點： "everything. no consideration for vegetarians?"
優點： "Fast, easy and comfortable."
缺點： "No internet acces in Shanghai."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
缺點： "cabin was too warm and stuffy"
缺點： "Not having enough space on my sit."
優點： "Free internet access on the plane. Excellent"
優點： "Cheap price"
缺點： "Crazy rules insisting people remove earplugs 1 hour before landing."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
優點： "Comfort it is ok."
缺點： "Nothing to comment."
優點： "Loved the continuous movies1"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "The wine"
優點： "There's only one type of red wine and they ran out."
缺點： "They have one tiny bar of soap in there restroom..."
優點： "Cheap, economical option. Swift processes."
缺點： "I enjoyed the trip from LA to Okinawa, then to China But from Beijing to Shanghai then to USA It was delay and despite I told the staff that my husband is very pro to infection they still put him at last second roll 73 and closed to all little kids some were coughing. There are some area still opened seat. Please don't take me wrong I love the kids but such incident- kids did not put on their seat bell while the airplane were taking off. I had to remind your staff. Some of those parents did sit in between but not paid close attention of their/other kids. Sophia Tse"
優點： "Ummmm. Nothing?"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Stewardesses and stewards very professional!! Excellent."
缺點： "Small space in economy"
缺點： "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."
優點： "corteous, helpful"
缺點： "Obliged me to buy a whole new return ticket when checking in for reasons beyond my control"
優點： "I feel comfortable and feels like I'm just on a bed ."
缺點： "The stewardess don't know how to speak and understand English well"
缺點： "登機CHECKIN時間非常非常久，前面只有五個人等了快一小時 等得火氣大~~~ 機上服務情況不好，餐點惡劣，缺主食。點麵食會比較好一點"
缺點： "無個人電視 一部分旅客忘記送餐後咖啡和茶"
缺點： "The while expereince"
優點： "I liked it being nonstop."
缺點： "I wish I had more leg room."
優點： "i had a seat on a plane to go home"
缺點： "everything else"
每天清潔，並在 台北市飛往 上海的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 台北市飛往 上海的機上會提供口罩
從 台北市飛往 上海的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 台北市飛往 上海的彈性機票