It was a very comfortable journey. Everything was good and should be maintained
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
優點： "Food, service"
缺點： "The space"
優點： "Great inflight entertainment"
缺點： "Have WiFi that is working"
缺點： "I recomended yo my friend"
優點： "Service was excellent!"
優點： "Crew was very courteous, went above and beyond."
優點： "Extra touches and super pleasant and courteous staff."
優點： "Excellent service, made a very long flight very pleasant and enjoyable."
優點： "lot of turbulence, uncomfortable ride"
缺點： "entertainment system was good"
優點： "Customer service, food, seats"
優點： "Nothing beats Singapore SQ!"
優點： "Excellent crew, service and food"
優點： "The comfort and caring staff"
缺點： "Food serve a bit slow with the no of pax and long queue for the washroom"
優點： "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
缺點： "Economy is still tightly packed with limited leg room considering the distance traveled."
缺點： "Cabin little bit cold"
優點： "Excellent crew"
缺點： "My seat was very hard"
優點： "Very good service"
缺點： "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
缺點： "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
優點： "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
缺點： "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
缺點： "Poor service."
優點： "I like everything about Singapore airline service."
優點： "business seats were excellent"
缺點： "all was good"
優點： "Business seats were excellent"
缺點： "All was good!"
優點： "Service was great especially the food"
優點： "The crew on this flight we amazing had a great flight Thank You"
缺點： "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
缺點： "Too salty Hindu non veg meal"
優點： "Best Inflight Service Best Inflight Food Best Lounge"
優點： "I liked there was entertainment"
缺點： "It was an old tired plane"
優點： "Nothing specific"
缺點： "Menu is average but get they need to cater for wide variety of tastes"
優點： "friendly staff top Service top Inflight"
缺點： "old aircraft, no usb or power point charging. choice of 5 movies"
優點： "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
缺點： "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
優點： "Overall experience and wonderful crew"
缺點： "Nothing really."
缺點： "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
缺點： "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
優點： "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
缺點： "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
優點： "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
缺點： "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
優點： "Great flight and entertainment options, friendly crew, free wine :)"
缺點： "Food was very poor."
優點： "Upgraded to biz class, which was fantastic"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "No fuss flight but lacking that something extra"
優點： "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
缺點： "Segment Delhi to Singapore."
優點： "Great service, great experience."
缺點： "I liked it all."
優點： "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
缺點： "Flight was over too quickly."
優點： "Friendly staff, excellent customer service, great food"
優點： "The staff were great, very efficient."
缺點： "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
優點： "Changed by very helpful ground staff from lousy seats to exit row at no cost."
缺點： "Entertainment interface showing its age."
No electrical plugs or USB plugs. No lounge at KKC airport.
Thai Smile must be the only airline in the world that still doesn’t allow mobiles and iPads to be used during taxi, takeoff and landing. No inflight service due to COVID but a little snack and water handed out as we left the plane. I also like the deplaning by row, I wish more airlines did this
缺點： "We got drinking water after landing. Would be better to provide some snacks on the way out."
優點： "On time, clean smooth ride. Landed early!"
優點： "Brilliantly safety-conscious crew but very personable."
缺點： "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."
優點： "Crew are efficient and friendly"
缺點： "Portion of food could have been slightly bigger"
優點： "Good meal"
缺點： "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
優點： "Lovely people. Lovely service. Good food."
優點： "Great services"
缺點： "Great seat and smooth flight"
缺點： "Excellent price generous luggage allowance."
優點： "Super cool light meal in a little bag. Best budget airline I have flown."
優點： "Seamless boarding and deviating."
缺點： "Thai Smole seats offer the least legroom in my experience. Very narrow."
缺點： "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"
缺點： "An hour delay for no expressed reason is not acceptable."
優點： "Nothing apart from kind crew"
缺點： "Food was really not good at all! Very poor The inside of plane was not clean!"
優點： "I'm very justifying for the flight."
優點： "Great flight on Thai Smile."
優點： "friendliness of staff"
缺點： "Entertainment program was boring, leg space limited"
缺點： "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."
優點： "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
缺點： "There wasn’t any tv to watch and not by way of magazines either."
缺點： "Getting our bags took a long time"
優點： "Good services"
缺點： "Good service and comfortable"
優點： "The relaxed atmosphere and attentiveness of the flight attendants"
缺點： "The distance of the terminal to the aircraft"
優點： "Seats were comfy and staff helpful and nice."
缺點： "$60 charge for 10 kilos overweight limit. This is terrible."
缺點： "We did not receive any information as to why our flight was late."
優點： "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
缺點： "Loved everything"
優點： "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
優點： "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
優點： "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
缺點： "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
優點： "We arrived safely"
缺點： "They kept canceling flights. Bad service would not fly again."
優點： "Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight."
缺點： "When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile."
缺點： "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."
缺點： "There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!"
缺點： "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
優點： "Quick flight"
缺點： "40 minute delay"
優點： "Awesome service, great staff, amazing trip"
優點： "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
缺點： "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."
缺點： "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."
優點： "Food is good for a short flight. The crew were professional."
缺點： "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."
優點： "Aircraft size was big for short haul"
缺點： "Not much to dislike"
優點： "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
缺點： "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."
優點： "Everything was first rate and efficient"
優點： "Check in was so easy and smooth. Boarding was as well!"
缺點： "I appreciated the food that they gave out, but it wasn't very tasty."
缺點： "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."
優點： "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
優點： "Excellent service"
缺點： "We love to fly again in Emirat"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Food was good. Flight was very organized."
優點： "I like the crew."
缺點： "All good."
優點： "Entertainment choices are good"
缺點： "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
優點： "Seat was very comfortable."
缺點： "Everything was good, one little thing, just had to wait for crew member to respond to the bell."
缺點： "I do not find anything to complain. My first choice will be Emirates."
優點： "Flight crew were excellent."
優點： "cheuk in 快！吾使等太耐！"
缺點： "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"
缺點： "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "Crew was a little less cooperative than my usual Emirates experiences"
優點： "Good overall service."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."
缺點： "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."
優點： "Good, entertainment & comfort"
缺點： "Crew not bad"
優點： "Food, Service, entertainment"
缺點： "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
優點： "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
缺點： "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
優點： "Cabin crew was courteous. Food was good."
缺點： "Boarding we haphazard."
缺點： "Always spicy food"
優點： "Food was good"
缺點： "Crew was not so great"
優點： "Everything except food"
缺點： "Nothing as such."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The service is the best."
缺點： "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "Food was not tasty or interesting."
優點： "Service Gluten free food provided."
缺點： "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"
缺點： "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."
優點： "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
缺點： "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."
優點： "Comfortable. Good food."
缺點： "Boarding was a mess."
優點： "The Airbus was very good -as comfortable as possible in Economy."
缺點： "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
缺點： "I had given preference of Asian vegetarian food on line but was not served the same"
缺點： "No reason to complain."
優點： "Overall ok, food n entertainment was good"
缺點： "You cannot request seat preference, did not help!!"
缺點： "For three hours since takeoff we were not served any food or drinks. I was dehydrated and my sugar level had gone low. When they finally served us, they said they did not have a vegetarian meal inspite of my having ordered a hindu vegetarian meal. on creating a ruckus they managed to arrange a vegetarian meal"
優點： "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
缺點： "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
It has been an excellent experience travelling with Vistara. Keep it up!!! You will have great times ahead.
Terrible in-flight announcements by the crew, in both Hindi and English.
Wait too long to check in bags
Vistara had wrong information about the required pcr test I needed to transit Dubai. This cost me much stress and $40. Other than that, great experience on both airlines.
On landing, we had to wait for the bus while most of the aerobridges were empty. Bad experience
Make seat comfortable in premium economy ,food better!
Cabin temperature was too low and uncomfortable
Pathetic ground staff and customer care. I paid for an upgrade 3 weeks before the journey, and I was downgraded with no reason.
No Food, No beverages, only water, and there is no information about this sudden change
Comfort and safety. At least packaged food could be served to Business Class passengers.
Surprisingly pleasant experience despite Covid-19 times. Food was too good!
Please add hot drink options - tea, coffee
優點： "Comfortable seats and service"
缺點： "Food could have been bit better."
優點： "very welcoming and responsive"
缺點： "avoid last-minute gate changes"
優點： "Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating."
缺點： "Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal."
優點： "Nothing at all."
缺點： "The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station."
優點： "The crew was amazing, polite and efficient"
缺點： "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"
優點： "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
缺點： "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."
缺點： "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"
優點： "The food and crew on board are good"
缺點： "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."
優點： "Nice crew with good ambience"
缺點： "Online all food options, though it's a small flight with no hot food served!"
優點： "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
缺點： "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"
優點： "Service was nice. Crew was friendly"
缺點： "Allow for free updrades"
優點： "The flight was on time. The overall experience was good. Would love to travel with them again."
優點： "Not at all"
優點： "All was okay and easy."
缺點： "We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task."
優點： "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
缺點： "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."
缺點： "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"
優點： "Super professional and kind crew. Food was good. Overall, a fantastic flight."
缺點： "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."
優點： "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
缺點： "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"
優點： "Baggage policy is good"
缺點： "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."
優點： "The air hostesses were very warm and friendly."
優點： "Service was good"
缺點： "Flight was delay that was not good"
優點： "everything went smoothly.. good service, good food"
優點： "Was a very good experience. Staff was friendly and organized. Food was good."
優點： "Free upgrade to first class for no apparent reason"
優點： "The best airline in India... by far!"
優點： "They had a check in/ luggage drop before the AirTran"
優點： "Wonderful staff and nice, clean airplane. I will use your airlines in the future now."
優點： "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"
優點： "Boarding and crew were great."
缺點： "Food can be improved."
優點： "Friendly staff, organized boarding, in flight crew helpful in finding seats"
缺點： "We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA."
優點： "Staff on board are excellent! WAY better service than US carriers."
缺點： "Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic."
缺點： "Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline."
缺點： "We didn’t receive hedphones"
缺點： "Direct tarmac to plane without bus"
缺點： "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
缺點： "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
缺點： "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : firstname.lastname@example.org Thank you. Blessings, MIKYOUNG SEO"
優點： "comfortable flight"
缺點： "TV options and headphones"
缺點： "Boarding was chaotic, the gate agent did not call to board by group number"
優點： "Seats are the most UNcomfortable in Asia."
缺點： "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
優點： "Food was good. Wine was better."
缺點： "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."
優點： "The lounge"
缺點： "It is no total flight old plane."
缺點： "The aircon was not cold enough"
優點： "Amazing crew lounge just great airline"
缺點： "Todo muy bien todos amables buena comida salio a tiempo"
優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
缺點： "The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok."
優點： "Seat from delhi was very small"
缺點： "All okay"
優點： "The flight was comfortable, staff was friendly, and food and snacks were abundant. Loved the variety of cocktails served even in economy class, they served champagne in flute glasses."
缺點： "The screens had pretty bad resolution"
優點： "sit was ok. stef was 100%"
缺點： "morw games in screen"
優點： "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
缺點： "The flight always leaves later than schedule."
優點： "Courteous and professional stadd"
缺點： "Some hurry up but not overly so"
缺點： "食物差 設施差"
優點： "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."
優點： "Aircrafts ...which are big"
缺點： "Late departing, no gate, waiting, immigration jammed. Overall very bad."
優點： "The movie"
缺點： "Late again byt not much"
優點： "The flight was awesome, the food was delicious and the delay was shot"
優點： "Service and entertainment"
缺點： "Not so satisfied with food"
缺點： "Lack of legroom"
優點： "OK, so it's a plane, and I'm in economy. Still, the crew makes you believe they're actually glad you're on board, and the amenities are quite good for economy travel. No complaints."
缺點： "liked everything. i have traveled with Thai many times over the past 30 years."
優點： "Foo was good and staff were very helpful."
缺點： "Movies needs to be updated and new , not dating back decades past!"
缺點： "Seat cushion is hard and not comfortable"
優點： "Attentive service, great food, smooth flight"
缺點： "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"
優點： "Nice Crew , very professional and courteous. Pleasant with their service. Would recommend only once for tourism. Not for families travelling with children."
缺點： "Because the system of on arrival visa has been opened to Indian folks , entire plane was crowded with indecent , uncultured Men. Mostly drunkards who would not stop at couple of drinks. Added to their worst behavior was the airlines providing unlimited amount of Liquor that was being offered by the crew after the food was served, this was quite annoying and unexpected. Thai Airways Please stop serving Liquor for God's sake , especially for folks travelling from India (Only this route) or charge $100 THB for a drink, this would stop those free riders from messing up other tourists happy vacation."
優點： "Staff, service, and entertainment!"
缺點： "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
缺點： "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
優點： "Absolutely great"
優點： "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
缺點： "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"
優點： "I love the food especial Thai food. The air craft crew are very helpful."
缺點： "My friend request for extra ice cream and the crew rejected her with very loud tune."
優點： "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."
優點： "I liked that there was Food service even though the flight was short."
缺點： "There was Lots of turbulence. The Entertainment system wasn't working well"
優點： "Overall flight experience is good. Wish they had more veggie options in Business class"
缺點： "Too much Thai. They switch off the entertianment 30 min before and then its all about thailand.."
優點： "Food was good, stewardesses were really courteous."
缺點： "Seats were cramped. Boarding was a bit chaotic, flight boarded at 1am but they didn't dim cabin lights at all during the flight."
優點： "The crew were friendly."
缺點： "The entertainment center was not working, even after being reset."
優點： "Faultless in every way...."
缺點： "Parents that cannot (prefer not to) keep their children under control!!! Expecting the lovely Thai staff to do it for them..."