優點： "Fast boarding. Early arrival. Comfortable seat."
缺點： "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
優點： "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
缺點： "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
優點： "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
優點： "Overall, the staff was amazing, so as the food and cleanliness"
缺點： "The space between the seats in economic seat"
缺點： "Nothing much"
優點： "The crew were excellent"
缺點： "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
缺點： "Great Airline. Great staff and service. Good food and drink."
優點： "Extra touches and super pleasant and courteous staff."
優點： "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
缺點： "We ask for wheelchair help from Perth to brooome but it was not provided ."
優點： "lot of turbulence, uncomfortable ride"
缺點： "entertainment system was good"
優點： "Customer service, food, seats"
優點： "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
缺點： "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."
優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
優點： "Excellent crew, service and food"
優點： "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
缺點： "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
缺點： "Cabin little bit cold"
優點： "Excellent crew"
缺點： "My seat was very hard"
優點： "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
缺點： "baby crying throughout the flight"
優點： "Entertainment system"
缺點： "Uncomfortable seats with no space, arrival at last gate"
缺點： "Poor service."
優點： "Everything was good"
缺點： "No complaints"
優點： "I like everything about Singapore airline service."
缺點： "leg space."
優點： "Business seats were excellent"
缺點： "All was good!"
優點： "Service was great especially the food"
缺點： "Expected to have more indian movie choices."
缺點： "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
缺點： "Too salty Hindu non veg meal"
優點： "Best Inflight Service Best Inflight Food Best Lounge"
優點： "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
優點： "Classy cabin staff"
優點： "Crew very good as was entertainments system"
缺點： "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
缺點： "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
優點： "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
缺點： "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
優點： "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
缺點： "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
優點： "Personal Touch!"
缺點： "No such!"
優點： "Consistency of service, efficient"
缺點： "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
缺點： "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
優點： "Excellent experience as usual by SIA."
缺點： "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
優點： "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
缺點： "Segment Delhi to Singapore."
優點： "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
缺點： "Flight was over too quickly."
優點： "Friendly staff, excellent customer service, great food"
優點： "The staff were great, very efficient."
缺點： "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
優點： "Clean ,on time"
缺點： "The movies were not updated"
優點： "Great food and plenty of movies. Friendly crew"
缺點： "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
優點： "It was a standard flight"
缺點： "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
優點： "Everything was amazing"
缺點： "Everthing was great"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "crew amazing"
缺點： "terrible food - poor choice of inflight entertainment - crew constantly on the pa"
缺點： "flight always late as usual"
缺點： "all except the seat - always delayed"
優點： "Crew was amazing and diligent !"
缺點： "Food could have been better with some more options available onboard!"
優點： "All gud"
缺點： "Extra things like toothpaste etc must have been provided to all"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Good crew, very patient with the crowd. Food was very decent on this flight unlike the previous"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
缺點： "All was gud . Can add little bit for vegetarians food choices."
優點： "On time departure and arrival, in flight service and comfort."
缺點： "Entertainment system seems old, latest movies are not there and the flight maps interface looks like as of it is from the 2000s."
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "Can't say anything was better or outstanding."
缺點： "Attitude of Crew Manager - Ms Jacky. She thought of me STUPID who did not know how to use touch screen of personal TV. My personal TV's touch screen wasn't working so I complaint to stewardess, who asked her manager, Ms Jacky to come, she resent the system which worked and then stopped again. I again complaint but by the time Ms Jacky came the system started working again so she said "I did not know how to use touch feature. I was touching it too hard."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
缺點： "My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too"
優點： "The Stewardesses were polite"
優點： "Superb crew and excellent service."
缺點： "Crew was always in hurry"
優點： "Good and hospitality were top notch"
缺點： "Plane late to arrive and crew couldn't make up the time"
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Plane left almost 2 hours late otherwise everything was excellent."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "Customer service and food was great"
缺點： "Planes are old do not have larger entertainment screens and don't have wi fi"
缺點： "The flight was delayed and the food was not good"
優點： "Great crew. Super friendly."
優點： "Liked the food and everything else"
缺點： "Total flight time was more . It was extra to go to Hing Kong from India . Normal flight time to Toronto from India is 16 hours in other flights . Does not seem like a good idea to waste 4 hours more when you come to Toronto from India by Cathay Pacific . I wish I was in some other flight to save time . The route of he flight was long"
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
優點： "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
缺點： "Delay due to strike"
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
優點： "Everything was smooth and effortless."
缺點： "Can’t think of anything."
優點： "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
缺點： "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
優點： "Helpful and kind crew"
缺點： "I wish there was WiFi"
缺點： "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
缺點： "not really"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Friendly hostesses"
缺點： "Flight was delayed 3 hours"
優點： "Crew was awesome"
優點： "Great service"
優點： "Time and Good clean place.. in This case airpöane.."
缺點： "It was not entreteiment st all"
優點： "Good selection of movies."
缺點： "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
優點： "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
缺點： "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
優點： "Easy to board and easy flight."
優點： "The entertainment options were good."
優點： "Food and staff behaviour"
優點： "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
缺點： "Cramped seating."
優點： "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
缺點： "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
優點： "Decent seat size. Sorta slept the whole flight."
缺點： "Amesterdam airport employee was really rude"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Everything. A truly faultless experience!"
優點： "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
缺點： "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
缺點： "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
優點： "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
缺點： "What is there not to like about KLM? I cannot find anything."
優點： "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
缺點： "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
優點： "Food and staff were great"
缺點： "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
優點： "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
缺點： "No complaints."
缺點： "I slept didn't have snack offered and no entertainment"
缺點： "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
優點： "The flight crew were kind, polite, and attentive."
缺點： "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
優點： "I liked the leg room, I liked the customer service of the crew, smooth flight."
缺點： "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
優點： "Service of the staff was great"
缺點： "Turbulence, with all our technology we still cannot avoid this?"
優點： "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
優點： "In general, it was ok"
缺點： "Yet again it was flight delay from KLM side."
缺點： "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
優點： "The crew was nice"
缺點： "Leave the middle seats open"
優點： "Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline."
缺點： "United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!"
缺點： "See above!"
優點： "Clean effective travel"
缺點： "Space space space. Uncomfortable seating for long flight."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Movie selection wasn't very good, and the touch screens aren't sensitive enough, so I could feel the person behind me poking the screen really hard to make selections."
缺點： "Sits not suitable for long distance travel"
優點： "Excellent crew, really liked large overhead bin capacity on this 737-800, and excellent boarding."
缺點： "United apparently insists on making entertainment available only through its United app and personal devices. That may be OK for lots of passengers, but we prefer the entertainment options available on almost every other airline that flies internationally and long distance domestic flights."
缺點： "They nickle and dime you for carry on bags as well as both flights was really bumpy."
優點： "Yes very helpful"
缺點： "Better food service"
優點： "The seat for United First is really comfortable and the in-flight dinner for the route was pretty good."
優點： "plane flew on time"
缺點： "no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor"
優點： "Quiet flight."
缺點： "Our luggage didn’t make it to us in its entirety."
優點： "Nothing, and I’m a very agreeable person.... Always"
缺點： "Every person employed by United is either overworked until the point of jadedness is issued with their first paycheck, or they get paid in Monopoly money. There were flight delays, and really I was good with that, but when I approached a staff member, he literally said “what do you want?!” Before I even opened my mouth. The phone lines are operated by someone in a foreign country. And after the flight caused me an overnight layover, they offer you a measly discount voucher for a place to stay. I can only hope that someone out there is getting better treatment than the poor people I saw on this flight, or at any united desk I attempted to get help from."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."
缺點： "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."
優點： "Comfortable. Good entertainment and good service. Crew was nice"
缺點： "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "I appreciate the in-flight entertainment idea, but the execution leaves something to be desired."
缺點： "Ive never flown with United Airlines internationally and now that I have I never will again. I had just flown with COPA airlines from Colombia to Panama and it was great. I thought I would have a similar experience with United, but alas it was not. You have to pay for movies and food on an international flight?! what is that! terrible terrible"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was working efficient and tried to respond to request"
缺點： "The plane was freezing cold. I came prepared but had to hunker down under blankets even though I had two shirts and a jacket on. This is not acceptable for any flight or airline. I caught a cold on my return trip due to this. I'm disappointed as it seemed like a newer plane. The stewardess acknowledged this but was unable to get our section to warm up. Everyone in my area of the plane was Ice cold."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "On time and good flying experience"
缺點： "Service was very limited for a 15 hour flight. It does not compare with other airlines on service and hospitality. The staff is hardly around and show up only two hours after take off and one hour before landing."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Friendly staff"
缺點： "Long delay"
缺點： "I'm still here never got out"
優點： "Great seats, organized boarding"
缺點： "Too many loud unnecessary announcements"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Staff was nice. We had a very informative pilot. Liked that we had the option of watching TV for free."
缺點： "my screen and some others were not working. Snacks were not good."
缺點： "Lavatories did not seem to have been cleaned"
優點： "Movies on personal device"
優點： "Food was decent, service as efficient albeit not very courteous. But one has come to expect that of UAL and hence the reduced flights I've taken in the last year."
缺點： "Seat uncomfortable for a flatbed. Seemed to have a gap that needed a pillow to fill. Seat wasn't completely clean when I boarded. Used water bottles in the seat pocket. Toilet was unclean before the flight even took off. At check in they didn't specify the lounge to be used. Unclear instruction regarding the availability of a separate business security line."
優點： "Pilots did a good landing. Reached 30mins ahead of schedule. In flight service was good and entertainment choices were plenty."
缺點： "Food was mediocre. Boarding announcements were dismal. Seats were not comfortable for a 15hr flight."
缺點： "No entertainment provided"
缺點： "Crew was rude throughout flight. Didn't let us carry on our carry on bags even though fit in the carry on slot with ease, let other passengers carry on bags much bigger then our carry on luggage."
優點： "It was a small plane and it made up for some lost time in the delayed departure. The one air stewardess was also nice."
缺點： "Waiting for hand luggage on arrival slowed me down to catch my connecting flight. The flight was delayed to start with."
優點： "Flight attendants were very nice. I enjoyed the movies"
缺點： "I could not choose my seat and ended up in a middle seat. Not my preference! The sandwich was on a stale roll with almost no turkey or cheese in it."
優點： "friendly flight crew. good informations nice plain"
缺點： "- entertanment only with pay??? this is a step backwords...."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Except for the boarding process, the flight went smoothly, the crew was friendly and I had no problems."
缺點： "The boarding process was confusing. I was issued a boarding pass with "see agent" instead of a seat assignment listed. When I saw the United agent at the gate I was told "don't worry we'll find you a seat." I was confused because I felt that I was treated as if I was flying stand by when in reality I booked my ticket in advance. Everything worked out in the end--I was one of the last on the plane but I got a seat and had no issues with finding a place for my carry-on--however, I prefer having an assigned seat to avoid the anxiety of not knowing what is going on during the boarding process."
優點： "Same as Co's to Houston"
優點： "Crew, internet wifi, and food"
優點： "That I finally got home although it was 4 in the morning!"
缺點： "Delays started early in the afternoon and continued for several hours. At one point the flight was cancelled. About 30 minutes later another flight was created with a 1-3 am flight. We should have been given an option to fly this late or rebook for free. It was too late to travel at this point."
缺點： "Terrible experience in onboarding.. Later on i was made to sit in flight for 5 hours at mumbai airport"
優點： "Spanking new dreamweaver aircraft."
缺點： "Non working usb ports, stale entertainment fare need to be addressed urgently"
缺點： "Whenever I have been travelling by Air India there is no proper working power code that hates me really bad and please update the movies as well."
缺點： "I had a business card on 01A but in the checkin I was told that the seat is no serviceable They gave a 17C economy seat and promised that if they will succeed to repair the seat I’ll will have my Haines seat 01A back On the gate I was told that seat 01A is ok but 01J is non serviceable bad compa"
缺點： "Late late"
優點： "On time on both ends, good tea; very calm"
缺點： "Fix the tv screens on the seat none If them worked in our section!!"
缺點： "Everything is bad"
優點： "I travel first time with Air India, but I enjoy my journey,, it’s fast n comfortable, I will recommend this Airline for your safe journeys"
缺點： "Nothing exceptional"
缺點： "Aircraft was smelly"
優點： "New aircraft"
缺點： "Every thing"
優點： "Clean plan with extra seating space. Attendents were also very welcoming"
優點： "Req.,desciplin manners in staff AirIndia"
缺點： "Each and everywhere missmanagement"
優點： "All good"
優點： "put more sevices from Kerala Airport"
缺點： "Tv screen did not work during entire journey."
優點： "Nothing in particular!!!"
缺點： "It was late"
優點： "Liked everything"
缺點： "Liked everything"
缺點： "luggage transfer should be taken care in case of international to domestic transfer"
缺點： "The fruits served was bad and got spoiled. No proper response from the cabin team"
優點： "Nothing really."
缺點： "Late plus equipment is not in good condition."
缺點： "Air conditioning was much too cold."
優點： "Air India is the best airline ever"
缺點： "Seat changed by airline with out my knowledge"
優點： "See above"
缺點： "Terrible.simply terrible.buns,"
優點： "less then expected"
缺點： "help and services"
優點： "There is nothing which was good"
缺點： "Every thing"
優點： "Smooth boarding, on-time arrival, courteous staff"
優點： "Nothing really."
優點： "The behavior of the staff."
優點： "Smooth problemless"
優點： "It took off and landed safely."
缺點： "Baggage restrictions cost travelers $100s of dollars if India is only a stopover when visiting other near countries. One light check in was all that was allowed. Our group was on a medical mission and had to have a bag for our clothes and one for medical supplies. It cost over $800 for 6 of us to have the medical come with us to Nepal. As humanitarian volunteers, that money comes out of our pickets. There is no reimbursement from the sponsoring charitable foundation. We could check both bags for free from the US to Nepal, but because we had to have a layover in India, Air India charged for one of the bags. There was no other airline option available to avoid this cost."
缺點： "Too expensive overweighted luggage"
優點： "Counter staff need better software and training Learning to type would help"
缺點： "Reducing the second check-in baggage size is horrible. Both bags should be allowed to of size 62 inches."
優點： "All flights were on time."
缺點： "there was no announcement at gate."
缺點： "Very uncomfortable back rest, I could feel the iron mesh on my back. There is no cushioning at all."
缺點： "Why would you partner with them? In spite of being an Indian I would never take that airline."
缺點： "Missed connection. AI didn't give accommodation. No response from customer services at DEL airport"
缺點： "The bathrooms were very messy and dirty."
缺點： "Restroom Not clean after 10 hour fly"
豁免更改費用。 搜尋印度飛往台北 臺灣桃園國際機場的彈性機票