serving food w.ith heavy air tubulance is not advisable especially with hot drinks. Late serving may irritate some passengers but food can wait and safety of the crew is more important..
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
優點： "The service was excellent"
優點： "Flat bed is wide and comfortable. Cabin crew was excellent."
優點： "Great seating"
缺點： "Free internet in long flights"
缺點： "Great Airline. Great staff and service. Good food and drink."
優點： "Flight was very pleasant and enjoyable, on time for both departure and arrival."
缺點： "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
優點： "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
缺點： "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
缺點： "Satisfied service friendly staff overall satisfied."
優點： "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
優點： "Food was good"
缺點： "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
優點： "Service was great on both sectors"
缺點： "Premium economy seat is still not comfortable enough in comparison with economy."
優點： "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
缺點： "The food was disgraceful, the entertainment, the quality of the movies was poor.."
優點： "The lunch and dinner menu was excellent"
缺點： "more bathrooms."
優點： "The trip was horrible we have to sit separately three places."
缺點： "Cabin little bit cold"
優點： "Very comfortable"
缺點： "I don’t see anything I didn’t like"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "Efficient, comfortable."
優點： "Entertainment system"
缺點： "Uncomfortable seats with no space, arrival at last gate"
優點： "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
優點： "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
缺點： "Inflight entertainment wasn't as extensive as in previous years."
優點： "Great service"
優點： "Was very old plane but was good"
缺點： "Food and crew was well"
優點： "Again very friendly and efficient service ."
優點： "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
優點： "Crew, cabin and food."
缺點： "Lack of entertainment console at each seat"
缺點： "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
缺點： "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
優點： "Very friendly crew & modern aircraft"
優點： "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
缺點： "Really nothing. I loved flying with them."
優點： "Friendly staff."
缺點： "Kids' meal didn't have fruits. No cellphone charger."
優點： "Staff were awesome. given that my wife and son both had food poisoning."
缺點： "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
優點： "Sound sleep"
優點： "Safety, Friendlyness, Seats, Entertainment"
優點： "Staff friendly and efficient"
優點： "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
優點： "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
優點： "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
優點： "Aircraft was OK."
缺點： "Cabin crew service can definitely be better. Should offer more snacks for long flights."
優點： "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
優點： "Everything else was good"
缺點： "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
缺點： "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
優點： "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
優點： "Turkish Airlines is a class act."
缺點： "My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible."
優點： "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"
優點： "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
缺點： "In-flight entertainment films were a bit limited"
優點： "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
缺點： "Foot rest in economy, gluten free meal is poor (except bread)."
優點： "For me everything was good"
優點： "Everything was awesome!"
缺點： "Nothing really."
優點： "Crew was very good and the food excellent."
缺點： "Seat space is a little small."
優點： "The crew were all very polite and friendly."
缺點： "Nothing to complain about!"
優點： "The crew was very nice"
缺點： "The seats are so small, no leg room at all. I'm 5'7 so I'm not that tall but my knees were very close to the seat in front of me. The mans sitting next to me had broad shoulders so during the entire flight he was on my seat. Which I didn't mind because I know he could not help it since the seats were so narrow. I would never fly Turkish airlines international again and would tell people not to as well."
缺點： "Same problem as the first segment (see above)"
優點： "Every thing was excellent"
缺點： "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"
優點： "Excellent service. Even the food was great :-). The bathroom cream and parfume were a nice touch. Nice hot towels, Nice touch to provide a menu! Check-in was a breeze"
優點： "Flight was on time, great cabin crew."
缺點： "Seats and Food was not as good as it used to be."
優點： "Large screens, reusable dishes + silverware"
缺點： "Plane was old, felt more squished and the seats did not decline. Also very note."
優點： "Likes: The staff were prompt and friendly. The food was more varied and imaginative than on other airlines. Also, the fact that you get a refund, without any hassle, if you need to change your travel plans, makes this airline unique."
缺點： "Suggestions: A few more centimetres of space between the rows of seats would work wonders. A piece of fruit (apple or tangerine) would add to the enjoyment of the food. A wider range and variety of movies would increase the quality of the entertainment."
優點： "love the wine/food for, the long haul flights and a good selection of entertainment!"
缺點： "still dont get why plane seats can't br designed to be mildly comfortable."
缺點： "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."
缺點： "It was a struggle to get our hotel from the turkish hotel desk crew. We were travelling from Cape Town to Toronto with a little baby and had a layover of approx 10 hours at Istanbul. They claimed that our layover was 9 hr 40 mins (and not 10 hours) and I had to argue before we finally got a transit hotel. Their customer service is poor."
優點： "Food good, good service"
缺點： "Change of flight at lstanbol.no help to carry hand bags especially for seniors."
缺點： "long delay on the tarmac"
優點： "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
缺點： "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."
優點： "Staff was friendly"
缺點： "Seats too narrow and no leg room."
優點： "Extras provided - eye mark, socks etc"
缺點： "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "friendly service, excellent crew, comfortable seats Actually it was my daughter recommendation to fly Turkish Airlines as she flies it almost exclusively We love Turkish Airlines As for Istanbul airport, I had an excellent experience while transiting. Well equipped, clean, nice restaurants and food Good experience overall I loved my flight"
缺點： "turbulence throughout but this is beyond your control I know, we just had nasty weather not on our way from Los Angeles to Istanbul though"
優點： "Great experience for my first international flight."
優點： "Food was tasty and fresh but staff cold and aloof"
優點： "Food was pretty good."
缺點： "Crew was disorganized. Half the plane didn't get the bread that was supposed to be on the breakfast menu. Service was slow and not enough crew. Also had to wait 30 minutes to use the bathroom because the crew told me I couldn't go into the one I was already in line for and the other one was being cleaned. Seats were more cramped than most airlines (and I'm short)."
優點： "Food, crew, comfort, not a full flight, enough room for everyone"
缺點： "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."
優點： "Good crew, good food, good entertainment."
缺點： "Very cramped economy seats; no reclining. Rude gate personnel in Istanbul."
優點： "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
缺點： "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."
優點： "Service, food, entertainment is off the charts!"
缺點： "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."
優點： "Food, entertainment, and crew were great!"
優點： "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"
優點： "Worst customer service ever."
缺點： "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."
優點： "It's an international flight and they don't offer other food alternatives."
優點： "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
缺點： "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
優點： "Took Turkish Airline from New Delhi to San Francisco. The flight is at 6:55am from New Delhi, so a little early start - but the connection in Istanbul is excellently timed. The aircrafts were 777-300ER on both legs, and rather new. The entertainment is great and the TV screens are 11inches. Could not complain at all. Food is fine, standard fare, and there are some snacks available through entire flight. Istanbul is a reasonable airport for a short connection. Turkish allows 2 bags of 50lbs free - yet another reason to take it along with the reasonable fares."
缺點： "The luggage delivery at SFO took forever! The flight landed at 4:36pm and I got my luggage at 5:40pm. This is something I have noticed on Turkish Airlines multiple times. They really need to work on their luggage workflow."
缺點： "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."
缺點： "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
優點： "The crew is super. The food is good and the entertainment system is almost perfect (free WiFi will make it the best ever)"
缺點： "legs space, legs space and legs space. I will hesitate to pick up turkish only because of that. in long flights there are a lot of satisfaction factors but this is the most important one for me. if I have to get up every 20 min to stretch, it is not working."
優點： "very nice and friendly cabin crew that gives a great service. many new movies , music.. etc..very good entertainment! the seats are comfortable. the food was taisty"
缺點： "the bording took too long"
缺點： "Seating too narrow"
優點： "The quality of service is always on top, kindness and help is always when you ask..."
優點： "Customer service was excellent"
缺點： "Delayed flight making it ease to miss your connecting flights.."