搜尋South America 飛往台北市便宜機票

"Great flight!"

優點： "Amazing crew, seats were super confortable. Overall top experience !"
缺點： "Nothing"

優點： "Best crew we’ve ever had."
缺點： "Qatar website needs work"

優點： "Amazing staff"
缺點： "Uncomfortable seats and poor entertainment systems"

優點： "服務員真的很好，餐點也好吃，娛樂螢幕也很大，最讓我驚訝的是，搭乘中東的航空公司，遇到會講中文的空姐，真的非常的加分，而且空間很漂亮也很親切，會想要再搭乘。"
缺點： "娛樂系統中文顯示有問題，有時候中文會被拆散，完全看不出是什麼字。"

優點： "服務人員很親切，而且座位算大很舒服，服務人員還會中文，真的方便很多。"

缺點： "Delayed by 1 hout"

優點： "Great service & very comfortable lie flat business class seat for this red eye flight."

優點： "The new Qsuites are very comfortable"

優點： "Friendly Crew, good entertainment possibilites."
缺點： "Everything has a plastic holding purse."

缺點： "Lights did not work, so diner was guessing whats was in the tray"

優點： "Crew were helpful"
缺點： "Luggage didn't make it onto flight, from transfer flight"

優點： "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
缺點： "The food was very mediocre!"

優點： "Qatar is impressive. The airbus was incredible."
缺點： "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."

優點： "Great service onboard!!"
缺點： "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

缺點： "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."

優點： "Nothing"

優點： "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

優點： "Behavior of the crews"
缺點： "Not enough leg room"

缺點： "My baggage was lost!"

優點： "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"

優點： "Gave food vouchers due to extended layover. Marché food quality is average at best."
缺點： "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

缺點： "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

優點： "Nothing"
缺點： "Theyt cancelled my trip"

優點： "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
缺點： "It was mostly a good experience."

優點： "- Service - Food Quality"
缺點： "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

優點： "Incredibly attentive service"
缺點： "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."

優點： "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
缺點： "seats are a bit tight"

優點： "Personal courteous service"
缺點： "Quality of food"

優點： "I like everything about the flight"
缺點： "Everything was ok"

優點： "Everything"
缺點： "Meals & Snacks Meals served on board and in the lounges need improvement."

缺點： "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

優點： "Liked the in flight movie great distraction for the time."

優點： "Smoothe landing"
缺點： "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

優點： "Wheelchair was assigned to me from terminal to inside plane. Crew was able to speak my local language. That was something awesome feel like home."
缺點： "Am satisfied with the services but free wifi was not there ;-)"

優點： "Nice crew"
缺點： "Poor aircraft"

優點： "機隊機齡新，客中服務員友善"
缺點： "轉機地設施不足，來回都不能直接使用登機閘口"

缺點： "I did not like the entertainment because it did not work well!!!!!"

優點： "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
缺點： "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."

優點： "It was excellent."
缺點： "It was excellent."

優點： "Everything"

缺點： "It was all good"

優點： "My family was happy with the service provided by Qatar airline."

優點： "Great service and food"

優點： "Good service from cabin crew"
缺點： "Seat is quite small compared to other flight"

優點： "One of the best flights in the past 5 years! 5 gold star service!"
缺點： "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

優點： "Entertainment"
缺點： "Food"

缺點： "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

缺點： "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"

優點： "plane is comfortable and business class bar is great"
缺點： "Boarding was a mess and food is terrible"

優點： "Entertainment, punctuality, helpful crew"
缺點： "Food"

缺點： "I wish the 777 had slightly wider seats like the A380"

優點： "The crew were very friendly and accommodating."
缺點： "Most long flights giveaway a personal kit. They didn't."

優點： "Food is amazing, planes are good."
缺點： "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."

優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "加強空服員訓練"

缺點： "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."

缺點： "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"

優點： "The food was good. The crew was very accommodating."
缺點： ".If the seats recline to just a little bit more"

優點： "Emirates is always amazing"
缺點： "Business Class, lol."

缺點： "座位的電視壞了，網路連現還是系統問題。空服員幫我們安排第二個位置，躺椅後躺無法固定，無法後仰"

優點： "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

優點： "In general, everything as expected, some crew members were even extra nice."
缺點： "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

優點： "cheuk in 快！吾使等太耐！"
缺點： "還有大半小時先着陸，已收毛毯，趕收工的感覺！"

優點： "很好！舒適！"
缺點： "沒有"

優點： "飛機起降超讚"

優點： "飛機座位舒適，服務員親切友善"
缺點： "沒有"

優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"

缺點： "整體服務算還可以，但是有漸漸下滑的狀況"

優點： "最後一排"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"

優點： "組員微笑送餐"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"

優點： "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
缺點： "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"

優點： "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."

優點： "great flight service with accommodating staff. in flight entertainment had awesome variety."
缺點： "none"

優點： "Crew is friendly, flight was smooth and timely."
缺點： "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"

優點： "Everything was good."
缺點： "We wheelchair passengers were also asked to stand in line for boarding at the gate"

缺點： "Seat allotment"

優點： "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
缺點： "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"

缺點： "The screen not working I feel very bored"

缺點： "didn't like anything about it"

優點： "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
缺點： "The food was average"

優點： "In every way this was an excellent flight."

優點： "在各方面都能體驗賓至如歸嘅感覺"
缺點： "航班既時間"

優點： "Everything except food"
缺點： "Nothing as such."

優點： "服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"

優點： "A380座位大很舒適，服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。"

優點： "Food, staff, seats, quality and feel of cabin"
缺點： "The cabin is heavily perfumed. I coughed most of the flight from the various scents. You could tone it down a bit."

優點： "Same as above."

優點： "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
缺點： "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."

優點： "Food and entertainment. Didn't crash."
缺點： "There is no leg room, and the seats are so small that everyone ends up leaning on each other. Better pray that you neighbor doesn't show up. Ever tried to eat while in such close proximity to another human? Totally not recommended, yet it's a requirement on these flights. I was not able to eat at the same time as my neighbors. I let them eat first, then ate my food."

缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"

優點： "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
缺點： "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."

優點： "Everything is perfect"

缺點： "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"

優點： "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."

優點： "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
缺點： "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."

優點： "nothing"
缺點： "we were delayed by 3 hours and missed our next flight to seattle, emirates did nothing to help us catch our next flight, even though it sat on the tarmac for 30 minutes while we were denied entry to the gate."

優點： "Facilities and Crewe in business class were great"
缺點： "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"

優點： "Flight was comfortable"
缺點： "Not enough Veg food even though requested well in advance."

優點： "Inflight service was good."
缺點： "Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear."

優點： "Pilot's landing was top noch."
缺點： "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

缺點： "thanks for all from kayak"

缺點： "Cabin temperature too warm"

優點： "The staff were good"
缺點： "Better seats and it was not Turkish Airline they change to another company"

優點： "Good crew"
缺點： "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"

優點： "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
缺點： "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

缺點： "they allowed either carryon or a personal pack"

缺點： "The crew isn’t very friendly, they do not know English very much."

優點： "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
缺點： "Not their fault but 14-hour flights are exhausting."

優點： "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
缺點： "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

缺點： "Same problem as the first segment (see above)"

優點： "Service and food"
缺點： "None"

缺點： "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

優點： "Meals were delicious and Cheese sandwich and muffins were served at request after the meals were served."
缺點： "Comfort of the seats."

優點： "Everything"

優點： "Стьюарды"
缺點： "Ничего"

優點： "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
缺點： "Delay in departure."

優點： "Good time"
缺點： "Food"

優點： "The security and service throughout the flight was very good for the price we paid."
缺點： "The transit time was a bit short for my trip from NYC to DAC."

優點： "Comfortable and uneventful flight - just the way it should be!"

優點： "Food"

優點： "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
缺點： "Nothing"

缺點： "I like everything"

優點： "The service, food, convenience of a direct flight to Istanbul"
缺點： "The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food."

缺點： "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."

優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."

缺點： "late departed ,no food,"

優點： "Everything was very good"
缺點： "Everything"

優點： "Great experience for my first international flight."

優點： "The crew was very attentive and the food is amazing"
缺點： "After the second hour the temperature inside the aircraft was very warm started to sweat"

優點： "Exxcellent food."

優點： "the Boarding at ATL airport was catastrophe!!!!!!"

優點： "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
缺點： "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

優點： "Everything, starting from the airport's employee"
缺點： "Nothing"

缺點： "Too long"

優點： "Great crew"

優點： "Nothing"
缺點： "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."

缺點： "I'm not home yet. The flight was cancelled but the airline never informed us so we spent $50 going to the airport only to be told when we got there that the flight was cancelled. We are still waiting to get home and they've told us 3 days until we can get out. We understand that weather is an issue but the airline has been completely unwilling to communicate, refusing to speak in person at local sales office, not answering phone calls, etc. Hoping they make this right because this has been. A horrible experience"

優點： "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
缺點： "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

缺點： "Food"

優點： "I like the service given and the space in economy."

優點： "Entertainment on board had a good selection of movies"
缺點： "The flight from Sarajevo was delayed for more than 2 hours, layover in IST was more than 8 hours, no complementary hotel or lounge stay was offered, selection of movie should take into consideration flight duration"

優點： "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
缺點： "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

優點： "Food is always great on Turkish airlines. Entertainment was also great."
缺點： "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."

優點： "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"

優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."

優點： "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
缺點： "Nothing to dislike."

缺點： "Checked bag got ruined, servie was terrible"

缺點： "My seat space was too small"

優點： "We were very satisfied with the service and friendliness we will dfinitely look up turkish airlines on the future."

優點： "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

優點： "This Transavia Airlines is not good at all."
缺點： "Many things cheaper does mean better."

優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
缺點： "Nothing"

優點： "The crew."
缺點： "The time between flights."

缺點： "Flight got cancelled"

優點： "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

優點： "Crew was great, very responsive and hospitable!"
缺點： "more lunch choices, especially choices without dairy products."

優點： "Food and service"
缺點： "Working wifi would be good. Better A/C. More comfortable seats"

優點： "Reasonable space in economy class seats"
缺點： "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

缺點： "Head support for 6 feet plus people on seats would be good"

優點： "The crew is really welcoming"
缺點： "The seats are too narrow and a bit too hard"

缺點： "Late departure. Rush to connect."

優點： "Nice attention and good food. Plane and seats are confortable"

優點： "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

優點： "KLM staff is great"

優點： "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

缺點： "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

優點： "Food provided, staff kind"
缺點： "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"

優點： "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
缺點： "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

優點： "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
缺點： "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

優點： "We got to Amsterdam on time"
缺點： "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

優點： "Flight duration"
缺點： "Very stingy with the drinks Cramped seats"

優點： "Smooth flight."
缺點： "Seat a little cramped."

優點： "The crew was really friendly."
缺點： "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

優點： "NOTHING"
缺點： "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

優點： "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
缺點： "Boarding was chaotic and congested with not much information or order."

優點： "The seats seemed to have more space on this plane which was nice."
缺點： "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

優點： "Food was excellent, service from staff was friendly, and entertainment options were great."
缺點： "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

優點： "Sound was broken on my TV set!"
缺點： "Called stewardess twice to assist. No response!"

缺點： "infotainment was down. Lost my luggage the flight was delayed"

優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."

優點： "The staff was very helpful and professional. Promp response to calling for attention."
缺點： "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."

優點： "My bagage broke"
缺點： "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."

優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."

優點： "Nothing"
缺點： "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

優點： "Catering is ok"
缺點： "Seats comfort really old school"

優點： "No chargers or tv on planes"
缺點： "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

優點： "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
缺點： "See above"

優點： "It was a short flight so it was O.K."
缺點： "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

優點： "Friendliest economy class service I've ever encountered."

優點： "Food and drink service"
缺點： "Boarding pass facility"

優點： "Staff, service"
缺點： "Nothing"

優點： "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

缺點： "Exiting passengers from the rear exposed the entire flight as people had to walk past those seated from the back to front. Great social distancing and we'll done British Airways"

優點： "In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored."
缺點： "Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops."

優點： "Crew was great; super easy boarding process; flawless take off and landing."
缺點： "N/A"

優點： "The seat was awful. Narrow with little leg room , hard on the backside, minimal recline."
缺點： "See above"

缺點： "Late boarding , late to name the gate"

優點： "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

缺點： "My window seat didn’t have a window"

優點： "Punctuality!"

優點： "Yes they were so amazing"
缺點： "Boarding procedures need to be improved upon"

缺點： "I am a 5’8 woman- pretty slim. I had a window seat in the main cabin. I barely fit! But the guy in the isle was bigger and had to wedge himself into his seat. As a result, I couldn’t leave my seat for the entire 9 hour flight. Come on BA! Have some compassion! These long flights need bigger seats."

缺點： "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

優點： "On time depature"
缺點： "Little amount of snacks available Small quantity of food for the meal"

缺點： "Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke."

優點： "Short flight"
缺點： "Nothing - don’t expect too much on short flight"

優點： "good service. crew speaks English."
缺點： "cost of baggage"

優點： "The crew generally is kind and patient. This older aircraft had new seats installed."
缺點： "BA now doesn’t even provide you with a glass of water or peanuts for free. Everything is buy on board like Easyjet or Ryannair. Entertainment is non-existent as are any type of power outlets. Seat pitch is very tight."

優點： "excellent friendly crew"
缺點： "5 hours late"

優點： "Boarding was fast! Typical short flight."
缺點： "Not even a glass of tap water was offered complimentary."

優點： "Best flight I've ever been on! Our take off was delayed due to some guests having gotten their luggage put on the airline, but never showing up to the actual flight, so the crew was required to take off said luggage. Normally, this would be a frustrating experience, but they kept us updated throughout the process-- it felt like they actually cared. Crew was incredibly kind throughout the entire flight. Truly the best experience flying I have ever had."

優點： "Very friendly crew members."
缺點： "Have to pay for all meals and beverages."

優點： "I chose British airway relying on safety record depite being comparatively expensive."
缺點： "The outer seat arm was faulty. It couldn’t be folded back, so getting out or in was very difficult. It is certainly risky in case of emergency . I asked the hostess to report it. Nothing complementary offered to passengers .Other reputable airlines do, such as a drink , or chocolate bar ."

優點： "Every flight was late. And then we missed a connection not because we landed late, but because they didn’t have a bridge crew. So we sat on the ground for 45 minutes awaiting a bridge crew. Invitee were re-booked on a new connection, but low and behold that was also late."

優點： "I am very glad BA have bought their food service back from the brink. A big improvement."

缺點： "三次分別向三個不同的空服員借筆，三個都告訴我身上沒有筆會幫我到後面看，最後都沒有再回來告訴我是否有筆可以借我，經過我的時候也都似乎沒這回事一樣，真的很糟糕"

缺點： "Arm rests on plane do not raise up all the way. I tried to lay down because the seat next to me was empty but I could not. Person operating the jet bridge took 20 minutes to learn how to operate it. We sat on the tarmac for an extended time"

缺點： "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

缺點： "Carrier was small. Crew could have been more helpful and courteous."

優點： "The food was good"
缺點： "Because of technical difficulties, we had to get off the plane after having boarded so it left with 1h30 delay. That can happen to everyone though but that's not it. On the plane, after having paid for specific seats, the entertainment system did not work as well as the individual lights despite the crew knowing about it. When we notified them, all they said was "Oh! Someone should've told you. Sorry." The one in charge of the crew offered us champagne but never came back with it. So with my girlfriend, we spent 8 hours from London to NYC in darkness with no entertainment despite having paid for it. Finally, I've been trying to get in touch with customer service for 3 weeks now and I still haven't gotten a hold of anyone."

缺點： "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."

優點： "Great service"

優點： "The usual competent BA experience."
缺點： "The main meal was a mess. They ran out of the pasta option way too early. Then the tray was covered in useless extras - such as salad dressing (unlabelled, but that's what it looked like) and lime pickle, when the starter was a potato salad that already had a sauce and the main was pasta with tomato sauce and broccoli. They should cut out the extras and spend the savings on better starters and mains."

缺點： "My bag was missing for five days back in Chicago."

優點： "aer lingus was good"

優點： "Seats were pretty comfortable. Food was quite good. Crew were helpful."
缺點： "See above."

缺點： "Nearly 2 hour delay without any reason, then sat on tarmac waiting for bus for a while."

優點： "Crew was polite, helpful."

優點： "The staffs were brilliant"

缺點： "Cramped seats. Entertainment system did not work well."

優點： "I thought British Airways was a better airline. I hope they do better job to when I return back to my home next mointh!"

優點： "Service, efficiency, speed, accuracy, attentiveness."

優點： "Not much- flight attendants seemed nice."
缺點： "No food, nothing but water free to drink, no entertainment."

優點： "Good on time arrival for a no hassle connection."
缺點： "n/a"

優點： "Great service on plane"
缺點： "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes. In London I was told to go to the end of line 2 times, the BA employee was olaying really weird games. Pretty annoying."

優點： "Arrived safely at my destination."
缺點： "I was offered free tap water. No way to treat passengers."

優點： "I was travelling alone with a baby and a toddler and found most of the staff very helpful - stowing my bags, helping to carry my buggy, helping with seat belts etc."
缺點： "A member of staff at the gate referred to my 2 year old daughter as "a difficult child" to another member of staff because she didn't like having her photo taken. I felt it was very rude and unfair, particularly as I had to lift her to an awkward height (whilst also holding a baby) as the camera was in a fixed position. It was clear the staff member didn't have children herself!"

缺點： "The plane was too small/old. It was packed to the gills."

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

優點： "Getting home."
缺點： "The tannoy was difficult to hear at the airport, guess that is not the fault of the airline but it made boarding difficult. Stewardess whizzed past when offering duty free shopping on board."

優點： "No crying babies on the plane."
缺點： "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."

優點： "Airlines gave me a hotel and some food."
缺點： "Flight was canceled, had to catch one the next day. After a transatlantic flight, not the best result."