優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
缺點： "Flight delay was a pain from LAX to Nanjing."
缺點： "Better food"
優點： "The aircraft is new and roomy. The seat recline more than any other aircraft I’ve ever been. Food is ok"
缺點： "Bring water more frequently"
缺點： "Ground service staff (not individual) in PVG showed poker face to customers not only to me."
優點： "Everything was fine. Thanks for the great services!"
缺點： "Nothing yet."
缺點： "Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight."
缺點： "I didn't get notification that this flight was cancelled. I had to call the airlines to help me book a flight back to HK International. What happened?"
優點： "The only positive thing to say is that the flight was on time."
缺點： "* Failure at communication: At check-in we were told that they cannot route the luggage to the final destination (Shanghai). We will have to fetch the luggage from the luggage belt and check it in again at Chengdu airport from scratch. Also it was not possible to get the boarding pass for this flight online and select seats. This was brand new information for us. Nor China Southern, nor KLM nor Kayak did inform us about this at anytime. This never happened to us and if we knew in advance we would not have booked this connection (one in Amsterdam and one in Chengdu). Passengers need to be informed about this! Some people mentioned this is Chinese state policy, still not sure about this though. * Horrible transfer experience: In summary we were on ourselves, information was absent or just plain wrong by the ground staff at Chengdu airport. Which resultet in us queuing in 3 different lanes. Even in the first lane we queued, following official signs for transfer, the first staff told us we can queue here but then the lady at the counter (after 30min queueing) told us to go somewhere else instead. We had to wait in the rain to take a shuttle bus to another terminal. There we then queued at a China Southern counter, but it turned out to be incompatible with our ticket (booked with China Southern but operated by China Eastern - not communicated to us). Hence we queued yet again at a China Eastern counter which was eventually the correct one. Common to all this was the negative attitude of all staff which basically didn't care at all and were just incompetent. Note that this was not a language issue, as one of us is fluent in Chinese. * Once boarded the plane, which was 25% full, we were even disallowed to change seats due to "weight balance issue" (which seems to be just a joke given the weight of the airplane itself...). Note that the check-in agent explicitely told that because the plane is half-full we can just freely select an empty seat - yet another false information. * Conclusion: 1. Transparent information is they key for making a booking decision. 2. Do not fly via Chengdu airport. This will just ruin your trip. This airport is not ready to serve as international transfer spot."
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
缺點： "Very limited English speaking programs/movies"
優點： "The flight was smooth and a lot shorter. The staff were great."
缺點： "Nothing to not like !"
優點： "Being on time"
優點： "the price"
缺點： "boarding process"
缺點： "Great !"
優點： "I like the tiket price, i am planing I will take a vacation next year and buy tiket from kayak."
缺點： "Transit hours to long."
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
缺點： "Crew services"
優點： "They have extensive selection on entertainment."
缺點： "There are no food options without meat..."
優點： "The crew was great and really helpful if you needed something. Language barrier is always hard, but they really do try and help the best they can. Seats in economy do recline quite a bit which was awesome! Inflight entertainment offered, and you can use your phone on airplane mode but cannot have headphones in during takeoff or landing. Offered a lot of food during meals but limited options for vegetarians or allergies."
缺點： "Not able to use headphones or charging cord during takeoff or landing. Super strange to me even as a previous flight attendant."
優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."
優點： "Crew is decent. Choice of movies is good."
缺點： "The earbuds' quality are real bad, like dollar store bad. Portion of food is real small. Only offered snacks once. Could smell cigarette on 4 different occassions, smoke detector even went off once due to cigarette but no action was taken against the passenger. Could smell poop too. Not allowed to use electronic device even on airplane mode, which is ridiculous."
優點： "Nothing. Too many screaming children"
缺點： "That we boarded late and took off late and were not given a reason why. Crew at Frankfurt were rude and although I was allowed to have 2 bags each weighing 23 kg, I had to pay 110 euros for 1 bag weighing 29."
優點： "I did enjoy a decent selection of movies to watch"
缺點： "I don’t understand why you’re not allowed to use your phone to listen to music or play games."
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "Better attention and more organize aboarded. Very good food and great attention."
缺點： "Long fligth and is very uncomfortable the space."
缺點： "Food, seat, bathroom and smells badly, stinks,"
優點： "I booked a flight that had a connection, except the first leg was a 3+hr bus ride, not a flight, and this was not made clear until long after the purchase had gone through."
優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."
優點： "Easy on and off plane. Also we were alerted about the delay."
優點： "The plane was new, and free movies."
缺點： "We missed our connection to LAX and the CE personnel in Shanghai we rude, impatient and not helpful. Based on that I would avoid flying China Eastern again. Also the flight from DEL to PDU was a long flight with no movies. Not competitive."
缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."
優點： "Not much.."
缺點： "The food, poor selection of movies!"
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."
優點： "One flight crew was so nice and speak English well"
優點： "Food was ok. Entertainment was ok."
缺點： "Airport wouldn't allow us to bring bottled water, the carrier only passed out very small quantities, infrequently. Many of the passengers were Extremely rude and stold seats. The gentleman next to me tried elbowing me out of my aisle seat, pointing at open middle seats. Flight crew refused to say or do anything about their behavior. I've flown to Asia 25+ times and have never seen behavior like this on a flight, nor have I seen such an incompetent flight crew."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Worst flight I have ever travelled. If you are looking for cheap bus travel go in this flight."
缺點： "Flight is always late. You have to run in the airport for boarding your next flight."
優點： "Got an upgrade to a business class. Very attentive staff."
優點： "The chair was comfortable and I had plenty of leg room. It was far nicer than some flights I've had in the past."
缺點： "The food was pretty bad. There could have been a bigger selection of entertainment but it easy too limited."
優點： "Nothing. The entire experience was disappointing. Low cost airlines treat you better"
缺點： "The airline misplaced my luggage going to my destination and returning back to my home. They refused to deliver it to me when they found it and said I had to pay if I want it delivered. The flights always arrived late. The service on board was poor. They refused to fill your glass to the top to save on produce. You couldn't you cell phones even in flight mode. Poor overheard entertainment. Mostly just advertisements. No napkins given with "meal". Meal consisted of bread with inknow meat inside and the dries piece of cake ever. Sadly china eastern knows you no choice when you need to go to smaller cities in China so they know they don't need to provide good customer service."
豁免更改費用。 搜尋 南昌出發的彈性機票