每天清潔，並在 北美洲飛往 高雄市的機艙內安裝HEPA高效濾網
優點： "Typical flight and all went well."
優點： "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
缺點： "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
優點： "crew amazing"
優點： "Crew was attentive and informative of delays"
缺點： "This was American Airlines .. my Bags came out late even though i was in Biz Class"
優點： "The crew was super friendly."
優點： "On time"
缺點： "JAL LAX Ground staff. Not helpful."
優點： "The food and legroom"
缺點： "More movies :)"
優點： "Pretty much everything"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
缺點： "No vegetarian options on the main meal menu"
優點： "Everything was excellent crew was very helpful"
優點： "服務 電影 雪糕"
優點： "Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly"
缺點： "Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale"
優點： "Flight attendants provided high standard of service and courteous."
優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "Wonderful Crew."
優點： "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."
缺點： "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
優點： "Comfortable and service was pleasant"
缺點： "Like all of it except lack of vegetarian option for food"
優點： "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
優點： "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
缺點： "only limited number of movie."
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
缺點： "I thought the food was just so so. However, that's always a matter of personal taste."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
缺點： "Food, especially before landing"
優點： "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
缺點： "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."
優點： "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."
缺點： "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
優點： "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
優點： "Food, entertainment options, friendly staff"
缺點： "Beverage size could be more"
優點： "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
優點： "JAL has customer service that no other airline comes close to."
缺點： "Nothing, JAL is perfect. I mean it"
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
優點： "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."
優點： "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
缺點： "Not much leg room"
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
優點： "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
缺點： "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
優點： "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
優點： "Great staff and washlet toilets on board."
缺點： "I ended boarding last not one of the first as other airlines."
優點： "Staff was great and everything went according to schedule."
缺點： "The food was bad, but this is my first time having such bad food on JAL."
優點： "I didn't die"
缺點： "Plane was a bit old, headphone jack barely worked and the screen was scratched to hell"
優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."
優點： "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
缺點： "Everything was great !"
缺點： "Economy seating is extremely narrow!"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again...."
優點： "The seat is good"
缺點： "The price low a little more is better"
優點： "Airbus 350. Very good experience"
缺點： "Crew was jumpy. I expect them to be a little more gentle serving food."
缺點： "The in flight entertainment is very old."
優點： "Hardware was excellent. One of the most comfortable First Class seats for sure."
缺點： "CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided."
優點： "The crew was great. They were very quick to respond to any requests and were very accommodating."
缺點： "The television got black out 6 hours before landing..dont have a choice but yo sleep."
優點： "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
缺點： "1h30 delayed as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Everything, thank you. See you next time. The best airplane"
優點： "flight attendants were very sweet."
缺點： "Food, late both from and back ways."
優點： "The crew was excellent...very flexible with meal service and appropriate presence during the long 14 hour flight."
缺點： "Quality of movie options not very good."
優點： "Good service"
優點： "Smooth easy ride and great business class lounges."
缺點： "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
優點： "早餐是粥 很棒"
優點： "Smooth flight and service."
缺點： "Only one water closet was available and there were no amenities given such as socks or toothbrush as other international flights provide."
優點： "I traveled this time with my wife and 8 year old twin daughters. For the long haul flight from Boston to HongKong, they let all families with children (including us) board earlier, which not all airlines do, and which was much appreciated. It wasn't as big of a deal for the HongKong to Taipei puddle jumper. Crew was very attentive, responding rapidly to calls and rebooting the entertainment system when needed. They were also quick with providing water and ramen noodles when we needed them. Seats were OK, a little short on leg room on the 777, better on the Airbus 350's. In flight entertainment options were very good for the adults, decent for the kids (they seemed to be struggling to find things to watch)."
缺點： "Food options are disappointing. The congee breakfasts have insipid, watery rice and dull flavored savories, and the sausage-and-egg breakfasts aren't much better. Dinner options were also disappointing, with so-so pepper beef and chicken that was not much past good. Snack options mid-flight were OK; they were generous with potato chips, caramel popcorn, chocolate and cookies, but the apples were mealy and there wasn't much in the way of healthy snack options."
優點： "The food are great."
缺點： "Bathrooms are not as clean."
優點： "Food is good"
優點： "The excellent service offered by the Cabin Manager, Amy and her team. They cared about the needs of the passengers in the 15-hr long flight and responded quickly to requests raised by passengers."
優點： "Great food, great movie selection. Fast service. Unexpected full meal"
優點： "no trouble at all"
缺點： "would like more vegetarian food options on the flight. i didn't think to order ahead but it would have been nice if the food choices had offered more options."
優點： "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
優點： "The crew were very polite, efficient and attentive."
缺點： "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
優點： "Overall is ok"
缺點： "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"
優點： "Flight Attendant gave us good excuse!!"
缺點： "Bad service and cheap food."
優點： "The crew was very receptive even calling me by name also very attentive to my questions about the food and entertainment"
缺點： "The movie selection on the longest leg of my journey wasn’t very entertaining."
優點： "Very professional and attentive, also thoroughly enjoyed the food provided."
缺點： "Ah there was a lot of crying babies, but that isn't the airlines fault"
優點： "Movie selection"
缺點： "The crew. I will never fly with this airline again"
優點： "TV controls user-friendly. Many choices."
缺點： "Cramped seats, especially when people in front lean back."
優點： "Nice crews eating for a big guy."
優點： "There wasn't much to note. uneventful and ok service"
缺點： "There wasn't much to complain"
缺點： "I lost all my bags. FIXED IT"
優點： "Ana toyko has 3meals cathay has 2 almpst 16 hours and long fliggt ana has better spacing and bring snacks to you you dont have ask. And i couldnt choose seats till check in ana i coul f"
優點： "Quick boarding and very polite crew"
缺點： "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."
優點： "Great service"
優點： "Confort and service"
缺點： "Delayed from boarding at 1 am until 5 am when they finally announced it was cancelled. They made announcement updates every 10 minutes meaning that people had to be constantly alert to see if anything changed in the next 10 minutes. When the flight was cancelled, the employees could not offer any information about how to get ticket prices refunded, or how to get to the destination. They could not even connect passengers to the managers because the managers are in Hong Kong. The number they gave out to passengers for customer services could not be reached because this it is an international number. People had to miss connecting flights, meetings, important appointments, and are still trying to figure out how to get refunded for an expensive flight. Terrible experience and customer service."
優點： "The flight crew and the captain were terrific."
缺點： "Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion."
優點： "Comfortable seats with plenty of legroom."
缺點： "The counter agent charged us for one bag when it should have been free. According to her, there was nothing she could do as that's what the computer stated. She did mention we have a receipt so we can ask for a refund. Why was she even there?? Could have done the same with a kiosk."
優點： "Food and entertainment were great"
缺點： "wish there was more legroom"
優點： "Many movies too choose from."
缺點： "Not enough space and food was horrible"
優點： "Ok trip"
缺點： "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
優點： "There are three meals during the trip."
缺點： "Not at this time."
缺點： "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"
缺點： "It wasn't Cathy Pacific operation."
缺點： "served snacks without drinks or at least water"
缺點： "The breakfast, no hot meal just sugary food."
缺點： "No tv. Small aircraft."
優點： "Everyone was friendly"
缺點： "Very tight fit."
優點： "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
缺點： "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"
優點： "Everyghing was smooth and on time"
缺點： "Nothing at all"
優點： "same as above"
優點： "How spacious it felt and there were film selections"
缺點： "My film kept stopping randomly."
缺點： "No entertainment"
優點： "Free beverage"
缺點： "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."
缺點： "Cramped, claustrophobic space. Cabin too warm."
缺點： "Forgot to give me my drink"
優點： "On time arrival"
缺點： "Complimentary snacks"
缺點： "Worst staff never flying with this airline again"
缺點： "Booked flights together yet sat apart.. kid kicking back of away just uncomfortable"
缺點： "Excellent every one make the trip a very pleasant experience ..thank U and pilots amazing ."
缺點： "Terminal at LAX requires a bus."
優點： "Same as above."
缺點： "Same as above"
缺點： "Checkin was a nightmare! Not clearly marked and very confusing at LAX."
缺點： "Boarding late"
缺點： "all flights delayed"
缺點： "The delay"
缺點： "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
優點： "Very comfortable First seat on the E75. Lots of space."
缺點： "Departure to late hard to get other fly conection ."
優點： "Everything very nice peaple"
優點： "Service, clean aircraft, I felt AA cares about me"
缺點： "Changing gates before boarding"
優點： "Business Class seat"
缺點： "People using forward lavs"
缺點： "It was delayed for more then an hour."
缺點： "I'll never book AA again."
缺點： "Practically no food was served."
優點： "Everything was ok except the Asian hostess"
缺點： "I don't like when I asked the hostess to give me another drink .. she said ok and never gave it to me and when I asked her again she said we are landing .. I was fasting and I break it at 8:06 pm I asked for water and some ginger ale because I have sore throat and coughing didn't stop for the whole trip"
缺點： "No one at baggage claim to answer questions. Flights Not listed on carousel monitors. Packed baggage claim , Chaos , no employees to assist."
缺點： "they lost my luggage and they still don't know how they are going to get it to me."
優點： "Both planes were delayed"
缺點： "I did not appreciated getting to my destination so late."
優點： "see top review"
缺點： "see top review"
優點： "Service and food were great."
缺點： "A free single bag check-in."
缺點： "The attendants could have been more hospitable"
缺點： "Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins."
優點： "Entertainment was good. Ground attendant at LAX was helpful and understanding at least..."
缺點： "Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev...."
優點： "The crew was really nice especially since it was a full flight."
缺點： "The boarding calls weren’t clear so many people kept boarding during the wrong zone. The entertainment was good, but the interface was really old."
缺點： "Check-in was bad. Too few staff for too many people."
缺點： "2,5 hours delayed. Econ seats are tiny with zero legroom."
優點： "Fair space"
缺點： "Head steward with an attitude"
缺點： "Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad."
缺點： "Boarding at LAX was a bit difficult as sound system in that area of the terminal was muddy."
優點： "Ease of flying right from and to home"
缺點： "Mostly everything"
缺點： "Plane delayed 1 hour and a half. No compensation."
缺點： "Zone 5 boarding even after I had pre checked in online."
優點： "The crew was lovely!"
缺點： "Please feed people on international flights! Don't charge passengers for crappy samdwiches. Please figure out how to make the online check in work, I was sent an email telling me to do it and the websites did not work, even though I tried several times from different devices. Please fix that!"
缺點： "No one smiles"
優點： "from LA to Toronto, between the seats was roomy"
缺點： "to LA, between the seats was very narrow"
優點： "That they give you ear phones"
缺點： "Delay 1 hour"
優點： "good services ."
缺點： "evry thimg on time"
缺點： "Since my flight was delayed from calgary I had to sleep overnight to catch a morning flight. To my inconvenience I had to wait to have my seat assigned at the gate. I asked the rep at the gate to please have an aisle seat but she asked me to wait as she will call my name for seat assignments later. As I waited like she called many names and not mine, i again reminded her that she didnt call mine and she then just gave me my boarding pass without even apologizing that shr had put me in a middle seat. I told her i cant sit im a middle seat i need am aisle because I go to the bathroom often. she coldly said. "no more aisle seats". bad experience with ground staff in general as this is not the first time."
缺點： "No TV"
缺點： "Arrived 1 hr 15 min late."
缺點： "Baggage hasn't arrived after 45 minutes"
缺點： "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."
缺點： "The landing"
優點： "We had requested special meals and they showed up fine on the reservation page o. AirCanad's web site. Then they changed the itinerary (again) with a minor improvement after we had upgraded to Business class. Somehow Air Canada deleted the special meals. Not just lost with the change but actively deleted according their rep. So no meals."
缺點： "Good flight.. but.. (1) GTAA Ground support on luggage is totally inadequate for this aircraft.. a 30 min wait after the long walk from the landing gate and clearing customs. (2) the new flight tracker program is idiotic with unrelated place names flying all over the screen with no clear sense of where we are."
優點： "We were already delayed by alot"
優點： "Absolutely nothing."
缺點： "1. Boarding arrangement was very poor. 2. No zone number on our boarding passes. Although we were seated in seats 22,23, we were automatically pushed to zone 5 and forced to board last. 3. My wife and I were assigned two middle seats in two separate rows. 4. We were forced to check in our cabin baggage saying that there was lack of overhead space, but when we boarded among last passengers, there were a number of empty overhead bins. We could easily have saved 45 minutes in Toronto airport without having to wait for our bags."
缺點： "Losing my bag, someone took it by mistake, but all turned out well."
缺點： "I paid to upgrade seating and on other airlines you get priority boarding and can store your bag in the overhead bin. Not the case with air canada...not great customer experience compared to delta or united."
缺點： "Lavatories didn't flash properly. No tap water"
優點： "Your service was good."
缺點： "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."
優點： "Yes, I like it"
缺點： "We could not book for large group, so we have to separate"
優點： "Modern plane, space, good service"
缺點： "The pasta was not good and the piece of sugary bread for breakfast was also not good."
缺點： "Flight and hospitality"
缺點： "Child behind me kicking seat entire time!!!"
優點： "The in-flight entertainment was satisfactory."
缺點： "-They wanted to check my bag at the gate, so I let them, and they lost it, for two and a half days, all the while being rather smug to me about it, saying things like "what do you want me to do about it." -On a 6 hour international flight starting at 9:45AM and landing at 6PM they did not offer us even a pretzel or peanut. This flight definitely spans lunch hours, but they insist you pay for even the smallest snack. -Customer service has been repeatedly short with me (I have had other incidents with lost luggage). They act like whatever happened could not have been avoided, and that you should know your place as a traveller. The idea of the customer being right is totally lost on them. CONCLUSION: they simply don't care. This airline was a monopoly for years, and it shows in their daily operations. They are ineffective, and entitled, and I will go far out of my way not to deal with them again."
優點： "service staff were nice"
缺點： "didn't like that bags cost USD25 extra. USD10 should be the cost."
優點： "It was good!"
缺點： "If you have a stop in Canada - you must have Canadian visa! Which does not make any sense and no one warned me about that."
優點： "I got a larger than normal seat,"
缺點： "The idiots lost my luggage, and it took two full days and about 20 phone calls to get it back."
缺點： "the egg sandwich had a really bad sauce on it."
優點： "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"
優點： "On time, excellent flight."
缺點： "There was only a very limited choice of movies to select from."
缺點： "It was late arriving in from TO. We had to pre board due to a handicapped companion and there was no time to settle with all the rest of the passengers shoving to get on due to the lateness. The majority of the flight was through turbulence. No one helped with placing bags for the handicapped in the overhead. They did not call for the wheelchair at arrival nor was there an attendant att arrival to push the chair up the ramp."
缺點： "No movies"
每天清潔，並在 北美洲飛往 高雄市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 北美洲飛往 高雄市的機上會提供口罩
從 北美洲飛往 高雄市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 北美洲飛往 高雄市的彈性機票