優點： Managed to get a seat in a good spot which more legs soace
缺點： Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian
優點： Even though the communication in English was quite difficult with the majority of the flight attendants, one particular attendant was super nice and went to any length to take care of problems I and other non-Chinese speaking passengers experienced. Arriving in Beijing, I was worried about the proceedings as mentioned in the negativ comment box, but an employee from Hainan Airlines went to pick up passengers transferring to Seoul and take care of the check in process.
缺點： Before boarding the flight, it was not possible to check in online to my connecting flight from Beijing to Seoul. I didn't receive the necessary information and even after I was told about it after calling an employee of Korean Air, I didn't work. The person I spoke with on telephon herself didn't understand, why the system didn't accept my attempt to check in online. That was quite bothersome since I could get a boarding ticket for my Korean Air flight beforehand. Normally I would have to leave the transit area, line up to check in, receive the ticket, go through all check-ups again and go to the gate of departure. My flight left just 2 hours after arriving in Beijing and at airports as big as Beijing, that could have been very close to not being able to make it in time.
優點： My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.
缺點： I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well
缺點： Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!
優點： Food, service on board
缺點： Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first.