搜尋北美洲 飛往台灣便宜機票

優點： "33" seats"
缺點： "nothing"

優點： "Crew was very polite. Great food and service."

優點： "The seat was very spacious"
缺點： "More space to put things"

優點： "Happy crew."
缺點： "more selection of hollywood movies"

缺點： "Nothing. This company deserves its reputation for excellence."

優點： "The crew and food both are amazing."

優點： "All of the crews were polite and friendly, and the food was tasty."
缺點： "If there're more variety of movies, that would be great."

缺點： "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Spacious leg room."
缺點： "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."

優點： "I loved the Haagen daz ice cream. Loved that they have USB ports."
缺點： "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Everything"

優點： "The staff are really nice helpful and respectful."
缺點： "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."

缺點： "Missed flight due to medical emergency"

優點： "none"
缺點： "very poor communication of information"

優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

優點： "New plane, excellent service both on the ground and air. Above average food."

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
缺點： "None"

優點： "Very family friendly. Good entertainment system."

優點： "Comfortable big seats. Great service by crew members. Clean and like new cabin."
缺點： "More variety on audio entertainment may be added."

優點： "Space between the seats."
缺點： "Color of the seats."

優點： "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
缺點： "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."

優點： "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."

優點： "Very friendly and accommodating staff on JAL every trip"

優點： "Hostesses were very nice. Lot's of room in aisles."
缺點： "Food was okay. Not a great choice of movies."

優點： "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
缺點： "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."

優點： "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."

優點： "Once again the service from the flight attendants was perfect."

優點： "Courteous and helpful crew members and I liked the delicious meal served during our flight."
缺點： "Nothing."

優點： "best comfy seat! best food best service! I will use japan airline again!"
缺點： "nothing"

優點： "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
缺點： "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."

優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"

優點： "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
缺點： "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."

優點： "Enjoyed the greeting, politeness and food"
缺點： "More English speaking would be preferred"

優點： "The airplane and all crevices"
缺點： "None"

優點： "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
缺點： "Seats are too small for tall travelers."

優點： "food was great flight attendants are courteous and reliable"

優點： "Food was pretty good."
缺點： "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."

缺點： "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."

優點： "I wasn't interested in the meal which i would eat in airplane before i got on the plane. So, without any expectation i got the meal. It tasted good and the service after meal was also good. If i have a chance later, want to take air Japan again."

優點： "Finally arriving"
缺點： "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

優點： "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
缺點： "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."

優點： "excellent seat space and excellent in-flight service."

優點： "The crew's attention to detail, service."
缺點： "Sort of bumpy flight."

優點： "The service"
缺點： "Leaving a comfortabke setting"

優點： "All"
缺點： "Good news from others."

優點： "Just normal..."
缺點： "Improve Leg room"

優點： "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
缺點： "More movie selections"

優點： "Food,"
缺點： "Nothing"

優點： "Clean and comfort"

優點： "Crew was amazing. But the seat could have been more comfortable."
缺點： "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."

優點： "Fortunately plane not full and was able to use adjacent seat(s)."

缺點： "The seat needs more support very uncomfortable"

優點： "Seat super comfortable wheelchair is perfect awesome"

優點： "Very nice trip"
缺點： "Clean the restroom more often"

缺點： "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."

優點： "Crews were all amazing!"
缺點： "Boarding was not announced clearly"

優點： "Friendly staff."

優點： "comfort flight."
缺點： "skipped snack service."

優點： "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
缺點： "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."

優點： "I like the service, food, and entertainment."
缺點： "A kid sitting behind me was constantly pushing really hard on the entertainment touch screen. Also, kept playing with his tray table! I was trying to sleep but couldn’t because the constant shaking of my head rest and overall seat!"

優點： "It was great! The staff was very friendly and attentive!!"

優點： "The amount of times i was fed"
缺點： "My seat. I wanted to upgrade and they said no, but it wasn't full"

優點： "Everything!!"
缺點： "Nothing!!"

優點： "Staff was very nice"
缺點： "Very small seats"

優點： "very comfortable seating/sleeping in Prestige (business) class."

優點： "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."

優點： "Tv movie"

優點： "Everything"

優點： "Nothing our tickets had to be cancelled"
缺點： "Our flight was scheduled with Korean air. We attempted to check in multiple times with issues on the Korean air website. we called and they told us not to worry. Finally, approximately 12 hours before departure we wwere able to check in Only to find out due to the expiration date of our passport we would not be an allowed to check in. We scrambled to get an emergency passport, however by the time it was received we had already missed our flight. Korean air is not willing to aknowledge this as a fault in their system and is instead suggesting this is a kayak issue for allowing us to purchase these flights. I would like the total flight cost refunded as this should never have been allowed to be purchased if Korean air knew at the time of purchase when checking in there would be an issue."

優點： "Almost everything. I liked the very friendly staff and big screen for entertainment."
缺點： "Almost nothing"

優點： "Good food"
缺點： "Flight was about 13 hours long ☹ but that how it's"

優點： "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."

優點： "They fixed my vegetarian meal issue by making sure I get it on the next flight."
缺點： "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."

優點： "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
缺點： "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."

優點： "Great service"
缺點： "Nothing"

優點： "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."

優點： "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
缺點： "Nothing! I wish I won't see things not to like in my future flights with them."

缺點： "Food"

優點： "Service was not bad, was clean and polite crew."
缺點： "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."

優點： "Flight attendants were very nice."
缺點： "Movies are old"

優點： "Everything was very clean, on time, very efficient, staff was very polite."

優點： "Everything was as good as it gets specially the crew"
缺點： "Very long flight....."

優點： "The food was delicious. Stewardesses awesome."
缺點： "Ths length of the flight, but that is normal."

優點： "All services provided was excellent. Staff is well mannered"
缺點： "Taking Care of passenger was excellent. Staff is really supportive to passengers."

優點： "Good service and on time"
缺點： "N/a"

優點： "In flight map display, food, power outlets, seat size/space, good movie choices"

優點： "upgrade the food quality"

優點： "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
缺點： "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."

優點： "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
缺點： "We have no complaints. Everything was just lovely."

優點： "Service was polite and fast."
缺點： "Cramped seats"

優點： "Food was definitely above average. Cabin service was good."
缺點： "Not took off on time. No explanation or apologies from the captain."

優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."

優點： "nothing"
缺點： "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."

優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"

優點： "電影還算新，餐點內容ok。"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"

優點： "Yes & yes"

優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."

優點： "Everything"
缺點： "Everything"

優點： "Entertainment system is nice with recent movies and many other selections."
缺點： "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"

優點： "Food and entertainment was great"
缺點： "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"

優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."

優點： "everything"
缺點： "nothing"

缺點： "空調比較熱"

缺點： "機上娛樂系統壞了"

優點： "Crew was very efficient and boarding was easy."
缺點： "The flight was late."

優點： "網上無得book位。"
缺點： "網上無得book位。"

缺點： "網上無得book位。"

優點： "Everything"
缺點： "No wonder they are one of the best airliner"

優點： "crew amazing"

缺點： "flight always late as usual"

優點： "機組服務人員親切"
缺點： "近兩年來，每五次搭乘有四次延誤，真不知道是什麼問題，從來不說明，就是讓乘客空等。"

優點： "Everything was quite nice."
缺點： "Happy with everything. Staff were very friendly and helpful."

優點： "Good"

優點： "整體舒服，安心"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"

優點： "Crew was attentive, plane was clean."
缺點： "Food was horrible. They did not dim the lights until 1.5 hours into the flight."

優點： "Friendly and efficient staff."

優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."

優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."

優點： "All the flights had bad Kosher food"

優點： "On time. Got an isle seat."

優點： "nothing."
缺點： "Very hard to understand air host's english."

優點： "早餐是粥 很棒"
缺點： "位置很小"

優點： "晚餐有雪糕食"

優點： "Comfortable. Good service. No wait for restroom"

缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

優點： "Leg room, food, airline staff"
缺點： "Too hot in the plane"

優點： "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"

優點： "Excellent all around. The A350 is much quieter than older jets - a real asset on a long flight."

缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"

缺點： "Can not catch up the fight to guangzhou"

優點： "Great airline, punctual, attentive"

優點： "The Stewardesses were polite"
缺點： "N/A"

優點： "整体都可以"
缺點： "早餐很一般"

優點： "Superb crew and excellent service."
缺點： "Nothing!"

優點： "Service is good."
缺點： "Wash rooms are limited"

優點： "空中服務員Janice服務親切、細心，笑容滿面，給我一程愉快的飛行體驗！"
缺點： "名古屋中部機場Delay！"

優點： "Chicken rice"
缺點： "Mess in TPE"

缺點： "Ordered a vegetarian meal that was never delivered."

優點： "Good food and service."
缺點： "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."

優點： "CREW AND PLANE"
缺點： "NA"

缺點： "Delayed flight caused a lot of problems and charges for us"

優點： "Great crew. Super friendly."

優點： "Good service"

缺點： "1-hour delay due to inclement weather"

缺點： "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"

缺點： "New aircraft and better management"

優點： "Everything"

優點： "Excellent service. Very tasty food."
缺點： "Too many voice announcements, interfering with the entertainments system."

優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing!"

缺點： "Nothing"

優點： "leaving and arrival on time."
缺點： "No leg space in economy."

缺點： "I missed my connection. Which caused me to lose a critical day of work."

優點： "Not bad"
缺點： "Okay"

缺點： "Total chaos during boarding..no organization"

優點： "Everything went smoothly and comfortably. Enjoyed every moment"

缺點： "Screaming babies"

優點： "Generally roomy and comfortable... smooth travels"
缺點： "Second leg of trip had no werking monitors. no WiFi on any flights...."

優點： "All the staff was polit"

優點： "Perfect."

缺點： "No room"

優點： "All"
缺點： "All"

優點： "I like crue"
缺點： "3 days travel instead of 1 , WTF?????...."

缺點： "My lugged lost"

優點： "Number of times served and staff was excellent."
缺點： "Had one entree option. Take it or leave it is the only choice."

優點： "the staff was so polite and helpful thank you"

優點： "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

缺點： "No vegan or even vegetarian meals. Very disappointing"

優點： "Wi-Fi should be free on thec plane"
缺點： "The song selections was inadequate. Need more Nigerian hip pop songs"

缺點： "I t would have been much better to have a faster check in process"

優點： "Price, Price, Price"
缺點： "Keep going KAyak"

缺點： "It was very hot on the plane."

缺點： "The last minute gate change--"

缺點： "The delay"

優點： "all in all !!!!"

優點： "Exellent"
缺點： "All good"

優點： "Clean and computable plane, very good meals and quick handling for departure"
缺點： "Nothing !"

優點： "20 min delay. Boarding took too much time"

缺點： "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

優點： "Definitely would recommend Turkish airline Great experience overall"

優點： "TK is terribte during the Turkey coup attempt"
缺點： "Terrible"

缺點： "3 hour late"

優點： "Wifi when I get to turkey, without needing a fan sim"

優點： "They didn't want to go to work today. And it's your fault. So they will punish you."

優點： "Everything was excellent."

優點： "Sitting was small"

優點： "Thank u very much!!!"

優點： "Turkish airline excellent"

缺點： "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."

缺點： "old plane . . . showing wear and tear. no wifi"

優點： "Always on time....no delays."
缺點： "nothing"

優點： "Quiet trip"

優點： "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."

優點： "purfect"
缺點： "foot and smile face"

優點： "Turkish airlines never gave me notice or explanation. At least Kayak gave me notice and i appreciate."

優點： "Best boarding"

優點： "The plane was really clean and they had lots of overhead storage."
缺點： "It was too crowded and cramped and UNCOMFORTABLE and there was a REALLY LOUD kid that would not shut up and nothing was done about it."

缺點： "Late 2 hours"

缺點： "Food and drinks"

缺點： "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."

缺點： "The flight sat on the ground well over an hour after landing. No gate was available. Many missed their connections. Miserable."

缺點： "Play primetime tonight cancel playing in late overnight real pain in the butt"

缺點： "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."

優點： "The crew seemed nice"
缺點： "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"

優點： "This was Japan airline and the crew were very respectful and responsive and food was amazing"
缺點： "The entertainment selection could have been better"

優點： "The plane got us there safely."
缺點： "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."

缺點： "There was a maintenance issue on departing plane which delayed us a few minutes and when we arrived to layover airport (note we still arrived before the connecting flight was scheduled to leave), the connecting flight had decided to leave early and was gone. Now stranded with standby and all the flights for the next few days are sold out. Beyond angry!"

優點： "Phoenix to Santa Rosa 10 times better than Phoenix to San Francisco then driving the rest of the way."
缺點： "Luggage took a long time to collect in Santa Rosa."

優點： "Had pre assigned seats and American changed without saying anything."

優點： "Friendly staff made people feel safe even during turbulence."

優點： "The most efficient boarding process I've ever experienced."
缺點： "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."

優點： "Legroom"
缺點： "Snacks, non usable Wi-Fi"

優點： "Quite hospitable On time."
缺點： "The coffee was horrible."

優點： "On time, nice plane"
缺點： "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."

優點： "I like everything ."

優點： "The flight had lots to offer for free entertainment."
缺點： "The Wi-Fi, while with a new, less confusing process, it very expensive for a single flight, but that's an industry-wide problem. As far as what American Airlines' problem is, this whole Economy class ticket system. Even with Economy Plus, there's less leg room than they used to have, and it becomes a comfort issue. And for the record, I'm average height."

缺點： "System resets & bright light bursts in our faces over and over. Also when cabin lights dimmed the blue lights on seats were not enough to light the way."

缺點： "The food was cold and and had no taste."

優點： "Nothing. Still waiting on New Years to see if AA get us back to MSP"

優點： "Friendly staff"
缺點： "Rude customer"

優點： "Due to weather my flight was cancelled. Before I even realized it I had been rebooked on a direct flight. No glitches, no headaches. Perfect!"

優點： "Nothing"
缺點： "机上娛樂視頻皆無，也無預先吿知下載App，座位老舊不舒服。"

優點： "Clean plane"
缺點： "No food"

優點： "Video entertainment not working for my whole row."

缺點： "Very cold airplane"

缺點： "3 hour delay and much confusion. In and out of aircraft."

缺點： "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."

缺點： "Cero entretaintment"

缺點： "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."

優點： "The boarding process was good."
缺點： "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."

缺點： "Having my 5am oneway flight cancelled 3 hrs before flight time resulting in rebooking with layover and tripple the time it would have taken to get to my destination"

優點： "smooth check in and boarding etc"
缺點： "Wifi wasn't working so no entertainment"

優點： "Nothing"
缺點： "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"

優點： "Again the wheel chair attendant was helpful, patient and considering we were not feeling well, assisted us at customs. We are seasoned travelers and this is not usually how our travels usually go. We appreciated the wheelchair services, the flight attendants."

優點： "Got there safe"
缺點： "We were cattle attendants cowboys"

優點： "I liked the newer plane with the excellent entertainment screen and power outlets. Everything was on time."

優點： "Nothing!"
缺點： "No food was served just a drink in a 4 hr night flight. (But AA never serves food so it was kind of expected) Also there was not enough space for the feet, it was small and felt claustrophobic, plus no entertainment."

缺點： "Terrible transit to terminal in LAX with shuttle and stairs"

缺點： "Didn't even get on the flight due to delay out of KSMF and I talked to the ticket lady and this has been happening very regularly due to runway construction in Phoenix. Yet the airline won't let you know or change the schedules they just take your money knowing they will likely not be able to deliver the desired product."

優點： "Flight attendants were very pleasant smooth flight take off and landing."
缺點： "When the caption came over the speaker it was very loud it started me every time should be toned down."

缺點： "The plain was an old model with no personal screens... So boring"

缺點： "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."

優點： "power outlets & TV"
缺點： "crew was cranky"

缺點： "Phone charging in each row..."

優點： "The crew was excellent and the process was quick."
缺點： "I didn't like the fact that the flight was supposed to be an 1 hr and ended up being 2 hours & 20 min"