優點： "I used my miles to upgrade to Laurel so the experience was great! EVA is always a good airline so not really many complains"
缺點： "What could be better would be even more improvements to the cabin. The layout and decor feels a bit dated and the seat orientation and layout can also use some modernizing."
缺點： "I didn't like that all of the shades for the windows were down for the whole flight. It's too many hours in the dark. We took off at noon and spent the entire flight in the dark. Too many hours in the dark. Then land when night time. More darkness. With flight and wait till sun rise it's like 26 hours of darkness."
缺點： "The entertainment options were not reflected online"
缺點： "Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly."
缺點： "Better movie selection"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Quality of food was good"
優點： "Bigger space for legs room"
缺點： "The food"
缺點： "Space between seats - boarding time - food quality"
缺點： "The flight departed over one hour late from SFO and caused a mis-connection at Taipei,"
優點： "On time flight times"
缺點： "Have better movie selection."
缺點： "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
缺點： "No IFE onboard these a321"
優點： "Flight is online"
缺點： "Flight Attendants performed acceptable. They pushed the table cart and hit me twice without apologizing."
優點： "They have a good number of movie and music selections. I got plenty of rest throughout the flight and barely felt the travel time. The seats were comfortable."
優點： "Boarding was orderly, restroom is clean & tidy, good legroom beteeen seats, landing was smooth"
缺點： "Orderly boarding"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Good Service and Very Polite"
缺點： "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month."
優點： "They setup rows in the waiting area with a Zone number for each row. That way you can get a set in the row that is for your boarding zeom"
優點： "Service was great and plates of food were delicious."
缺點： "Delay for 1 and half hour"
缺點： "Delayed and I wasn’t able to make it to my connecting flight to cenu"
缺點： "the boarding was a mess because there are two very close schedules in 12am"
缺點： "Flight was too long."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Service and boarding were very nice and smooth. Food and entertainment were excellent."
優點： "Overall I was flying from SFO to Bali. So my first flight was about 14 hours. This whole trip all together was about 24 hours, and considering the length it was great. I was expecting to get restless and annoyed while on the plane, but it was easy to love around. The seats were comfortable, and the food was good. The airline staff was very nice and accomadating. So, because of there actions, I will most likely fly with them again."
缺點： "It was just long but it’s understandable because of the distance"
缺點： "Salad dressing tasted weird."
優點： "Clean and efficient. Catered to our needs. Definitely would travel them again."
優點： "Onboard foods and entertainment are good."
缺點： "Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked."
優點： "I was able to request a special meal, vegetarian, before my flight, food was served hot and very tasty"
缺點： "For me, they always leave the lights on way too long. But did find a nice blindfold in the bathroom to block out the light."
優點： "We lucked out on a sparsely filled flight so nearly everyone had a row to themselves, even in Economy class. Food was tasty, and the crew provided many opportunities for drinks. Crew was friendly and even volunteered some drawing packs for our 19-month old!"
缺點： "Snacks available limited to dry crackers and cookies primarily. Entertainment options - easy to use though limited selection (for US-based films at least)."
優點： "Liked the way they do their boarding Comfortable flight"
缺點： "I wish there was air conditioning. It was very warm ok the plane."
缺點： "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Good crew. Great pilots."
缺點： "Food. Seat comfort."
優點： "Premium Economy did not meet our expectation compared to even US airlines."
缺點： "Crew Service was not very good."
優點： "I liked the comfort of my location and seat"
缺點： "No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi."
優點： "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
缺點： "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Was good service onboard"
缺點： "They could be upgraded my whole itinerary and not just 1/4 of the trip"
優點： "Crew was good"
缺點： "Food was not good"
優點： "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
缺點： "The aircraft from was showing some wear."
優點： "Staff was terrific. On time. That’s most important."
缺點： "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
缺點： "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
優點： "Loved the service of the crew, the food, and the spacious seating."
缺點： "WiFi would be a nice addition."
優點： "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
缺點： "The American films were good but they could be better."
優點： "Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi."
缺點： "The FA, no WI-Fi for a 15 hr trip."
優點： "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
缺點： "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."
優點： "Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific."
缺點： "Nothing. Everything was great."
優點： "Entertainment choices, wine, charger"
缺點： "Food Choice and Alcoholic choices"
優點： "Very clean everyone was nice, easy getting on and off flight"
缺點： "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."
優點： "service was excellent"
缺點： "boarding took very long."
優點： "watching movies and tv is excellent. Crew provides excellent service. The most comfortable seats."
缺點： "bathrooms were dirty"
優點： "More leg room, incline on seats, blanket, pillow."
缺點： "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
缺點： "food was horrible. Please improve the quality and quantity."
優點： "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
優點： "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
缺點： "Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight."
優點： "hospitality is very good.comfortable journey."
缺點： "I was place right next to the washroom. As soon as I sat down, I can smell the washroom ,which was not clean properly because of the washroom odor."
優點： "Excellent Entertainment Choices. Wonderful Staff/crew"
優點： "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
缺點： "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
優點： "Nice staff, clean planes."
缺點： "Only issue was connecting gate in Hong Kong was extremely far and had to run to make connection. A bit of warning might have helped."
優點： "DIrect flight to HK"
缺點： "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."
優點： "My son enjoyed the flight and the worker where very nice to him."
缺點： "one of the cabin crews threw the meal to me :("
優點： "Service was ok"
缺點： "I booked my reservation with kayak and pick out choice seats , when I check in was told by Cathay that they do not honor seat reservation from a 3rd party. I also paid for the exit seats so We have open space.. Very disappointed."