優點： "Mediocre seats, very friendly staff."
缺點： "Better food options, more comfortable seats, easier access to wi fi"
優點： "crew on the aircraft was polite and with service attitude ."
缺點： "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."
缺點： "Air conditioning didn't work!!"
缺點： "Checking in on line was not available which invited a standby seat for an overbooked flight that was purchased 5 months ago. Probably Will not use or recommend Turkish airlines in the future."
優點： "Food was excellent. The built in entertainment from movies to games was amazing! It saves you space from having to pack a bunch of electronics."
缺點： "I always enjoy a window seat but the people next to me didn't get up at all! So I was stuck sitting and didn't have a chance to stretch my legs. Not the airlines fault of course. If you put your seat back a little, it just pushes your knees farther forward."
缺點： "Same problem as the first segment (see above)"
優點： "The puntuality funny information video."
優點： "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"
優點： "The food was good!"
缺點： "I wish there was more legs room - 11 hours it iss long time to stay in one place"
優點： "My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)"
缺點： "They stole Items from my bag"
優點： "The check in at Budapest was very helpful."
缺點： "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."
優點： "Food drink"
缺點： "Knee room tight"
優點： "Turkish Airlines is a wonderful airline. The service was excellent and the food was delicious and plentiful. They are organized and helpful. On time and smooth flying and landing."
缺點： "Seats are very tight (for those of us who always have to fly economy). Wish there was more legroom."
優點： "Crew and entertainment were above average."
缺點： "The loading process was very long and delayed the flight. It was also very warm on the flight...uncomfortably so."
缺點： "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "The entertainment system touch is poor. Unable to use when it does not respond correctly"
優點： "Service, timing of flight, entertainment system."
缺點： "There used to be more variety of food choices."
缺點： "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
缺點： "Flight was delayed 2 hours. Plane boarded on time but we sat in plane for 2 hours. Therefore delaying my flight and I don't have an international phone plan, so I either had to pay for Wifi to let my family know my flight was delayed or not contact them at all. I wished they would have given us complimentary wifi due to their delay."
優點： "Great experience for my first international flight."
優點： "The service of both the ground and flight teams"
缺點： "Food and entertainment was a bit less than the usual standard"
優點： "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
缺點： "Nothing. Excellent experience"
優點： "Efficient transfer aside.from long security process. Beautiful plane."
缺點： "Long security process. Limited leg room."
缺點： "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."
缺點： "The plane was late, we missed our connection. Turkish Airlines also lost our baggage."
優點： "The service and food"
缺點： "Seats are to cramped."
優點： "Plane was clean and comfortable. Crew were courteous. Hot sandwich tasted great."
優點： "Service and food"
缺點： "Leg room on flight"
優點： "The food was good, the crew was very professional and friendly."
缺點： "The seats are too crammed and there's barely any room in the economy class."
缺點： "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"
優點： "Great short flight, even with a meal!"
缺點： "Everything was good"
缺點： "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."
優點： "Food was fantastic. There were no delays. Very enjoyable."
優點： "Excellent service. Food was great too!"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
缺點： "Bumpy on the way back."
優點： "sevice, personnel"
優點： "Checking online and reserving seating arrangement."
缺點： "The desk did not open earlier than the other airlines."
優點： "Staff was very nice and friendly. Overall, it was a good flight"
優點： "Salmon salad and fresh orange juice on economy class is very unique."
優點： "very professional, great entertainment. can sleep well over 10 h trip"
缺點： "feels weird to fly above Budapest on the way to Budapest"
缺點： "They don't have sufficient reserves of food."
缺點： "The touch screen did not work properly"
缺點： "Allow business passenger to use front bathroom."
優點： "Confort and kindness"
缺點： "It was too cold"
缺點： "When its rain we shouldn’t walk to the air plain"
優點： "Usual faultless KLM experience"
缺點： "KLM crew exceed our expectations"
缺點： "Fix the damn KIOSKS at Vienna!"
優點： "Reasonable space in economy class seats"
缺點： "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
缺點： "Staff rude and short"
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
優點： "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
優點： "Entertainment was amazing"
缺點： "Seats a bit hard"
優點： "Service is awesome. Food is great."
缺點： "People with short connection are affected by the 15 to 25 minutes delay."
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
優點： "The space at my feet with the chair in front was a bit akward."
缺點： "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
優點： "Food provided, staff kind"
缺點： "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Lovely crew, very helpful"
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
優點： "Friendly and efficient crew. Flights were on time if not even early."
缺點： "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Nice people and good service"
缺點： "Not much"
缺點： "Still waiting to board after missing this connection had to be booked on another airline"
優點： "punctuality of boarding and flight time"
缺點： "attitude of crew in business class: no sense of true hospitality"
優點： "Time and Good clean place.. in This case airpöane.."
缺點： "It was not entreteiment st all"
優點： "Everything was clean and well organized."
缺點： "The flight was delayed 1 1/2 hours."
優點： "Comfortable and well laid out seat area"
缺點： "Food was a little substandard for business class"
優點： "Nice flight ...was comfortable travel ...good food.Thanks"
缺點： "No such things"
缺點： "Flight departed 35 minutes late"
優點： "Food and staff behaviour"
缺點： "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
缺點： "They have mabaged to lost my luggage"
優點： "Friendly attendants. Decent food, and frequent snacks and beverages."
缺點： "No charging ports for electronic devices."
優點： "Premium economy service was good."
缺點： "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Excellent experience with the cabin crew."
缺點： "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
優點： "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
優點： "Everything. Staff incredible."
優點： "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
優點： "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
缺點： "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
缺點： "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
優點： "No chargers or tv on planes"
缺點： "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
缺點： "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
優點： "The constant supply of food that was offered to you. The crew was nice and always helpful."
缺點： "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
優點： "Food and staff were great"
缺點： "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
優點： "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
缺點： "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
優點： "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
"I had my 2 year old and hate checked my stroller and when I got to Miami there was no crew to bring it up they told me so I had to carry a sleeping child and my carry on along with my making sure my 5 year old was with me. Then my stroller wasn’t even with my bags it was on a domestic arrivals. Horrible experience."
缺點： "Plane should have been clean due to Covid rules, but was not."
優點： "Short swift flight"
缺點： "The way the plane was boarded took a long time for such a small flight"
優點： "The crew for the rear of the plane for this flight was fantastic."
缺點： "More Woodford reserve. Was only 1 available."
優點： "Food was far better coming back than going there."
缺點： "No working USB to hook electronics up. What good is it to stream onboard content when on a 10H flight my phone dies in 4H... Stick to paper books next time."
缺點： "The plane was very old. It had cigarette ash tray in the armrests and bathrooms. It also only had three screens to watch movies. The headphone jack did not work properly and you could not hear the movie well. There were no screens in the chairs in front."
優點： "Fast birding and arriving early"
缺點： "Entertainment, there were no seat displays for 10 hours flight"
優點： "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
缺點： "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
優點： "Nice gate agent was holding the plane for some of us who were running from International connections"
缺點： "Wish the plane was a little cooler while passengers were boarding"
優點： "Well the flight was cancelled due mechanical issues. Didn't receive any compensation. Hopfully leaving a day later"
缺點： "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."
缺點： "No in flight service"
優點： "Quick flight once departed"
缺點： "Maintanence delay led to plane switch"
優點： "Ok trip"
缺點： "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
缺點： "We were not able to board on this plane because we were late. We were not able to board the BA because the plane was late; taking off we have to wait for at least 30-45 minutes"
優點： "I wanted to fly british airways because they have newer nicer more modern planes where even coach has electrical plugs. Seats are more comfortable. Imagine my surprise when my flight was changed to American Airlines on a plane that was so old the seats didn’t have inflight entertainment and they were way too small."
缺點： "Turbulence throughout the entire flight, couldnt sleep, and they didnt offer any snacks because of this"
缺點： "The first flight was canceled, kayak did not even bother to contact me"
缺點： "Flight was delayed twice, plane was old and dirty in need of maintenance. We had Hard landing and had to unboard onto a people mover. Thankful it was a short flight."
缺點： "No screens in seats or outlets for phones. Old planes. Never again."
優點： "The flight was good. Takeoff and landing were great. Service in flight great."
缺點： "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
優點： "Couldn't get own crew closed gate and would not open door."
缺點： "Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late."
優點： "We left on time and we arrived before schedule. They did let us board first with the baby."
缺點： "The crew was not friendly and they didn’t come when we called for them. They did not have any accommodations for our baby. It was an old plane with very basic entertainment."
缺點： "Let's take a minute to thank American Airlines for assigning a 34 year old US Air plane without power outlets, entertainment options or even working personal lights for a trans-Atlantic flight. On the positive side, the seats were also very uncomfortable and had ashtrays!"
缺點： "Flight attendants are rude and nasty!"
優點： "great food, friendly crew"
缺點： "no entertainment at every seat - was traveling with my little kids and this was the first time they could not play games or watch movies at the screen on the seat before them - there were couple screens for the whole plane but they showed La La Land two times and other shows my kids were not interested in; also, when we boarded, my kids were not assigned to sit right next to me (4 and 7 years old) so I had to ask 2 people to switch seats so that my kids could be next to me"
優點： "Let's see - I was in first class. The flight itself was fine - and only one hour + late!"
缺點： "Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site."
優點： "Customer service In Philadelphia was fantastic. Got us on earlier flight so we didn’t have to wait 4 hours."
缺點： "Food and aircraft was old."
優點： "On time and the staff was great"
優點： "Good food service and friendly crew. No waits in line for bathrooms."
缺點： "That my bag was overweight and I would have to get out of line and go to another section of the airport to rearrange my luggage, which would make it too time consuming. Had no choice but had to pay the steep charge!"
優點： "I liked the boarding in groups. The crew was nice."
缺點： "The inside of the aircraft was so outdated. The seats were not comfortable with very little leg space. There was no individual screen for entertainment, and no USB port."
缺點： "They lost my luggage and have not been helpful in trying to locate it!!"
優點： "The Crew. Polite, helpful accommodating, SMILING!!!!"
缺點： "Note code share - came on American Airlines Delayed- no explanation- no"apology"- but really not necessary as most of the time - things happen. Food was mediocre. Entertainment system not working."
缺點： "Left 2 hours late from Bogota"
優點： "Staff service was very good, departure on time"
缺點： "Food was pretty bad, especially the pizza snack served before arrival. The entertainment selection is poor. Movie choices not very good, and if you fly frequently, have already seen many of them. Same with tv chioces"
優點： "Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight"
優點： "Curteous. Prompt. On time."
優點： "Smooth ride, easy security"
優點： "Good staff."
缺點： "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."
缺點： "This was the coldest plane I've ever been on and they didn't offer blankets for their passengers or turn down the AC. I asked for a blanket and they told me they'd provide me with one and never got back to me. They ignored me the rest of the flight. Shame on them for not providing something so standard as a blanket."
缺點： "plane does not have in seat monitors, using tablets for entertainment. Power plugs worked on and off during the flight old equipment (767) but still better than PHL-AMS 757"
優點： "Nothing. Cause it didn't happen"
缺點： "Mechanics issues. Plane never took off. Never made our connection. Had to get a new flight."
優點： "Departure gate was clean"
缺點： "Coffee maker broken and gate not available whe we arrived. Waited more than 30 min on the tarmac"
缺點： "COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG"
缺點： "The seats were so old, I didn't have a screen to watch movies on and it was really really cold"
優點： "The staff was friendly and helped me reroute my flights."
缺點： "I took a 3 leg journey so I expected to be flying all day, but every flight was delayed going out and one flight was delayed coming in. Plus there are never any gluten free snack choices on the flight."
優點： "Avianca originally denied me a boarding pass because of a broken ankle injury sustained while on vacation. After a lot of arguing with the check in staff I was 'allowed' to purchase an upgrade to fist class. The Cusco checkin staff (except one) should be ashamed. The flight crew was fantastic."
豁免更改費用。 搜尋匈牙利飛往台北市 臺灣桃園國際機場的彈性機票