缺點： "Usually offer water at your seat repeatedly. Only one time in 11 hour flight? Corona prevention?"
優點： "I loved the fact that once I got to Taipei I had a very short layover and back to SFO. Awesome"
缺點： "The food was terrible. Only one option and I didn't like it."
優點： "Everything great"
優點： "Spacious and comfortable"
缺點： "Food was pretty bad"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： ""Transfer crew' got my luggage from another airline and transferred to EVA while I rested comfortably in the nearby business lounge; walked straight on board business class without breaking stride; seats recline nicely and I slept 7 hours of 11 hour flight."
缺點： "Fish was only meal option on one leg. I realize that's probably fine for your Asian customers, but you might consider a simple pasta as a second choice. There is an extra level of service in East Asia that is much appreciated by a weary traveler (6 weeks across Russia). Please don't ever loose it"
優點： "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
缺點： "I just wish there were vegetarian food options."
優點： "Service overall excellent. Attention to needs of pax."
缺點： "Food and beverage can still be improved. Aircraft configuration can be improved. Space too tight to even an average size person."
優點： "Crew is very friendly! And overall plane was clean."
缺點： "Better control of rude/upsetting passengers around."
缺點： "Snack wasn’t offered even though it was on the menu"
優點： "On time flight times"
缺點： "Have better movie selection."
優點： "Nice crew, food was not bad. Decent legroom even in the cheap seats in back"
缺點： "Check in was disorganized. Bad or no communications from ground staff."
優點： "Being able to check bags and get boarding pass at Taipei Main station prior to boarding MRT (similar to Hong Kong) is a very useful convenience. EVA staff there were extremely pleasant and helpful."
優點： "The crew was very attentive."
缺點： "There were not a lot of movie options."
優點： "Crew was rude and seat was very bad. I could not sleep"
缺點： "They could have been more nice and helpful"
缺點： "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."
優點： "Bathroom and food good. Boarding was fast. And so was disembarking."
優點： "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
優點： "Excellent staff!"
缺點： "The only thing that was not the greatest, I think was the ground crew in Manila. It took an unusually long time to get my luggage."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Great friendly and efficient service! Very lovely hostesses"
缺點： "Flight is delay，take a long line for transfer, it makes me dizzy，got bad mood"
缺點： "Delay for 1 and half hour"
優點： "Nothing ."
缺點： "Poor service ."
優點： "Good Service"
缺點： "It had a delay, but not too bad"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Crew and service were great."
缺點： "Food to asian. Entertainment limited and to asian."
優點： "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
缺點： "Entertainment choices were too few, and there were only a few newly released movies."
優點： "The service at the counter in JFK. I think the guy's name was Darren (not sure on the spelling) - great service. The EVA plane staff was well trained and accommodating."
優點： "Rude passengers refusing to raise recline chairs"
缺點： "Food was not of quality"
優點： "Very nice friendly face.. Great service"
缺點： "Cant find anything wrong.."
優點： "All crews are so nice in the plane!!! It's our first time with my family! Definitely I will choose eva airlines for our next trip soon!"
優點： "food is ok. entertaiment need up grade."
優點： "Excellent Service and Meals; enjoyed my trip on EVA Airlines"
優點： "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment."
優點： "Great experience all-around. Customer service agents were very attentive upon check-in. Boarding was seemless. Flight attendants were very attentive offering beverages, snacks, and meals frequently. Entertainment options were good. All of the aforementioned made a very long flight more pleasant. Great job."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "No landing form!!"
缺點： "Only the toilets very small"
優點： "The seat space, and the ability to recline the seat was surprising."
缺點： "It is what it is."
優點： "Very good"
缺點： "Very good"
缺點： "Delay without infromation"
缺點： "The plane delay for 3 time"
缺點： "The television got black out 6 hours before landing..dont have a choice but yo sleep."
優點： "Yes for both."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "Very good"
缺點： "Still too cramped"
優點： "Disciplined, timeliness."
缺點： "Too salty for the meal"
優點： "Arrival in time"
缺點： "Everything was good"
優點： "Same as above"
優點： "早餐是粥 很棒"
缺點： "Gate change from 34 to 4 in hgk airport was too far."
優點： "On time."
優點： "On time"
缺點： "Cathay not the "cut above" it once was."
缺點： "Delayed departure Last minute gate change Very very late baggage arrival"
優點： "Seat unconfortable no legroom ."
優點： "Chicken rice"
缺點： "Mess in TPE"
缺點： "Very long delay leaving Hong Kong"
優點： "מסך וסרטים ברמה טובה, המטוס עצמו חדש ובאיכות טובה. מרחק קטן בין הכיסאות מרגישים ברכיים בגב."
缺點： "היינו המומים - רגע לפני העלייה למטוס, בשרוול עצמו, לקחו את הנוסעים הצידה ועשו להם בדיקה גופנית ידנית. הכוונה מישושים מלאים בכל חלקי הדוף האינטימיים, ולפני שאר הנוסעים. החברה שלי היתה בשוק. הרי עברנו שיקוף בכניסה לטרמינל. ואין לי מושג אם זה בגלל שאנו ישראליים, אבל זה היה וולגרי ופולשני. הימנעו מטיסה עם החברה הזו."
缺點： "We were late leaving HK but that is all. Minor in overall scheme of the journey."
缺點： "Seat didn't recline"
缺點： "lost my luggage"
優點： "Boarding was smooth."
缺點： "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
缺點： "Less choices of movies"
缺點： "Very delayed"
缺點： "Omelette with chicken stil bland."
優點： "All as expected - no surprises"
缺點： "As above. Total failure by Cathay pacific. We were abandoned."
缺點： "Cobrar 45 euros por kilo extra no es normal"
缺點： "one of the cabin crews threw the meal to me :("
優點： "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
優點： "Yes, crew was friendly, efficient, & helpful."
優點： "Service is excellent as always"
缺點： "Food could be better"
優點： "Absolutely Fabulous Crew, very attentive to Passenger Needs."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available."
優點： "staff service very good, price is good"
缺點： "crowded flights. seats too close"
優點： "The flight was fine. Everything went smoothly."
缺點： "I was not allowed to recline my seat because the person behind me did not want me to recline."
優點： "The movies and food"
缺點： "I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much."
優點： "The boarding was quite efficient tho with a gate change. One flight attendant is very courteous and attentive. Co-pilot announcement is very clear."
缺點： "Food was no no. Stewardesss are quite robotic and are lack of smile, perhaps because of late flight? IFE monitor is old and dated"
缺點： "The armrests don’t go up. Huge problem for kids trying to sleep on an overnight flight!"
優點： "Excellent service for a1:15 duration flight. The offered meal was decent. Seat was fine."
缺點： "Seat back LCD was very small and low contrast, though no big deal on a short flight."
缺點： "The seat pitch is quite narrow makes plane feel crowded. Flight attendant does not pay attention to the request"
優點： "Overall flight was OK. Seems like a good value for the price paid."
優點： "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
缺點： "A little bigger seat and a bit more leg room would be nice."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "ran out of food options, was not given a choice and served meat I could not eat."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "I request to re-assign the seat next to corridor in counter."
缺點： "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."
缺點： "Delayed multiple times."
優點： "Friendly and efficient crew"
缺點： "The food in economy was not very good. A few pieces of fatty pork over rice."
優點： "Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight"
優點： "The crew at ticket counter and in-flight were amazing. So polite and did all they could to make my experience enjoyable. Loved that even though I was not first class, the flight attendants offered to hang my suit up in the closet."
缺點： "Even though it was no big deal, would have loved a usb charging outlet."
優點： "Crew very helpful and provide good service"
優點： "Very nice flight crew"
缺點： "Food didn't agree with me"
優點： "My very first time flying china airlines and loved everything about it... food, service, comfort, etc."
優點： "They were very kind when I had to miss my first scheduled flight."
優點： "EVERYTHING WAS SMOOTH AND QUICK"
缺點： "ONLY WATER TO DRINK WITH THE FOOD NO ORANGEJUICE APPLE JUICE OR COKE OR 7 UP"
缺點： "Two hours late taking off. Sat at the gate on the plane waiting. We checked in two hours plus early and the agent made a flippant remark that that flight was always late and she was right!"
優點： "Staff were extremely efficient. Food service was too."
缺點： "Second meal was not up to par with the first meal. Movie selection needs improvement; only found one of many to watch."
優點： "Crew was impressive. Very efficient with exceptional customer service and appearance."
缺點： "Food was awful. Flight was 1hr late"
優點： "Not much. I would have liked a chance to request food to reflect my religious needs."
缺點： "No fish or vegetable options on Good Friday. Late boarding. Entertainment system had poor options and did not work."
優點： "Friendly staff with fast pace. They can serve food within the 2 hour flight. We flew from Taipei to Hong Kong and did not expect a meal."
缺點： "China Airline changed the flight schedule and delayed 1 hour departure time. :-("
優點： "Great schedule, great flight crew, gave me an exit row both directions, very flexible tickets (allow you to change date repeatedly with essentially no penalty), and all for an amazingly low price. All in all the best ticket I've ever bought!"
缺點： "Nothing! It was great!"
優點： "Great atmosphere on the plane and very clean."
缺點： "I would have liked to have more vegetarian and vegan food options on board the aircraft."
優點： "Horrible seats"
優點： "No one within 6 feet of me."
優點： "No traffic to LGA. No security lines. First in line to take off."
缺點： "Snack options are very poor."
缺點： "Seat was very hard and uncomfortable"
優點： "Comfy seat, great entertainment options"
優點： "The steward was super friendly."
缺點： "We had 3:10h delayed..."
優點： "Arrived on time"
缺點： "Entertainment system for myself and my wife failed after an hour."
優點： "Service was great in 1st class"
缺點： "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."
優點： "There was a short delay but it was done professionally and I got a notice about it. I had nice people seating next to me and the craw was ok."
缺點： "It was upsetting that they didn’t have earbuds/headphones as my iPhone headphones can’t connect to the TV so I had to watch a movie without sound. You should have extras. I also wish they had a banana for us, it’s better than pretzels. And cheep and healthy."
優點： "On time and quick boarding."
優點： "on time"
優點： "Prompt on time service."
優點： "The fight was fantastic."
缺點： "Baggage claim took an hour"
缺點： "It was great, but returning home was bad"
優點： "It was incident free."
缺點： "I can't comment on food. I didn't get any."
缺點： "Being delayed"
優點： "Service top notch"
優點： "No complaints!"
缺點： "New cheap fare is honestly offensive trash."
優點： "Boarding as quick and efficient. Staff were friendly and courteous"
缺點： "Nothing bad to comment on as the trip was a smooth trip"
優點： "The fly departed on time"
優點： "Bad weather came in n I was rerouted on Time"
優點： "Good Airplane"
缺點： "Delays and baggage delayed"
優點： "It was on time boarding and landing"
優點： "Small airport"
缺點： "Service and flexibility, needed to call online for assistance"
優點： "My neighbor."
缺點： "We sat on the tarmac for over an hour for no apparent reason."
缺點： "No priority boarding for people with babies and toddlers"
缺點： "It's AA, never again"
優點： "Planes boarded on time"
缺點： "Long wait on runway before take off"
優點： "My trip was awesome and very easy."
優點： "Movie selection is great."
缺點： "No cookies :("
缺點： "Space between seat rows to small"
優點： "It is good"
優點： "This time every thing excellent"
缺點： "No tv on seat. Those dumb comedy tv show"
缺點： "Entertainment was boring"
缺點： "Good service ! Window seat!"
優點： "Not enough luggage space for regular number of passengers on board"
優點： "On time"
優點： "The service was excellent Very cleaning airplane The people the travel was super good especially the children."
缺點： "Did not allow me to sit in the location I had been assigned."