Cathay Pacific, 長榮航空和達美航空都已經豁免了從全球各地到台北市的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "At least it was delayed so we could make it to SFO."
缺點： "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
優點： "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
缺點： "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
優點： "Crew was attentive and informative of delays"
缺點： "This was American Airlines .. my Bags came out late even though i was in Biz Class"
優點： "The crew was super friendly."
優點： "On time"
缺點： "JAL LAX Ground staff. Not helpful."
優點： "The crews were very kind and helpful."
優點： "The food and legroom"
缺點： "More movies :)"
優點： "Pretty much everything"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
缺點： "No vegetarian options on the main meal menu"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "服務 電影 雪糕"
優點： "Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly"
缺點： "Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale"
優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "Wonderful Crew."
優點： "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."
缺點： "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
優點： "Comfortable and service was pleasant"
缺點： "Like all of it except lack of vegetarian option for food"
優點： "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
優點： "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
缺點： "only limited number of movie."
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
缺點： "I thought the food was just so so. However, that's always a matter of personal taste."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
缺點： "Food, especially before landing"
優點： "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
缺點： "They made me pay for a seat that they gave to other people for free. Really messed up."
優點： "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
缺點： "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."
優點： "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."
缺點： "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
優點： "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
優點： "Food, entertainment options, friendly staff"
缺點： "Beverage size could be more"
優點： "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
優點： "JAL has customer service that no other airline comes close to."
缺點： "Nothing, JAL is perfect. I mean it"
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
優點： "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."
優點： "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
缺點： "Not much leg room"
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
優點： "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
缺點： "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
優點： "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
優點： "Great staff and washlet toilets on board."
缺點： "I ended boarding last not one of the first as other airlines."
優點： "I didn't die"
缺點： "Plane was a bit old, headphone jack barely worked and the screen was scratched to hell"
優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."
優點： "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
缺點： "Everything was great !"
優點： "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
優點： "The service was consistent and crew were all very respectful and did their best."
缺點： "The seats were extremely narrow, hard and uncomfortable...."
優點： "Crew was outstanding, the aircraft were very comfortable as a result I arrived relaxed and ready to go!"
缺點： "Really everything was exemplary"
優點： "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
缺點： "Wider range of films"
優點： "Crew was amazing. But the seat could have been more comfortable."
缺點： "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
優點： "Food was great. Service was great."
缺點： "Movie selection was a tad bit small"
優點： "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
缺點： "Seats could always be more comfortable."
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "bibinba(korean food）was very good rfor me."
優點： "Very clean and polite flight crew."
缺點： "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
優點： "Ended up in the middle seat even though i booked the flight 7 months ago"
缺點： "bad seating. the Korean air website would not let me pick my own seat in advance"
優點： "Oh this was such a great flight... service was perfect!"
優點： "Leg room Food Flight attendants. They were attentive."
優點： "Great flight crew, speedy and efficient departure procedure"
優點： "Superb courtesy and attention."
優點： "acomodations was awesome!!!"
缺點： "temperature was not consitent"
優點： "Great airline"
缺點： "I wish they still bumped people to first class when there was room :)"
優點： "On time, clean, friendly, comfortable, helpful."
優點： "Korea Airlines is the best!"
優點： "Boarding orderly"
缺點： "Cold food"
優點： "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Politeness, cleanliness and food."
缺點： "Nothing to mention"
優點： "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
缺點： "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
優點： "Staff is so friendly. Amazing legroom in economy, comfy seats. The food was great. They even offered packets with tooth brush and tooth paste. The plane's cleanliness is also stellar. I took a 14.5 hour flight that felt like a 5 hour flight. Korean Air's attention to detail sets the bar for all airlines"
缺點： "Nothing negative what so ever."
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
優點： "upgrade the food quality"
優點： "By far the best airline i have ever travelled on"
缺點： "The service, quality of airport and new aircraft"
缺點： "Lights in cabin too bright while serving meals. Could turn it down a notch"
優點： "Seats comfortable"
缺點： "Food select"
優點： "Comfortable seats, good meals, able to enjoy a few good movies"
缺點： "Can't book seat prior to check in"
優點： "Great support and communication from staff as well as compensation for free hotel."
缺點： "Flights delayed"
優點： "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Food was good but breakfast omelet was barely warm."
缺點： "Need more room on such a long flight. Also, more movies and TV episodes."
缺點： "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
優點： "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "Timeliness Appearance of crew. More leg room. Variety of entertainment"
缺點： "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."
優點： "Cleanliness, spaciousness, top rated service. Food was delicious. Staff was very friendly, kind and professional."
缺點： "Flight was rather long, but the experience made it manageable."
優點： "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
缺點： "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."
優點： "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
優點： "Flight attendants are very kind; food and drink was enjoyable."
優點： "I liked the flight entertainment and the food, generally. I found some staff members extremely friendly and others less so."
優點： "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
缺點： "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
優點： "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
優點： "Always enjoy the care and treatment provided by Korean Air. They know how to pamper. Thank you KOREAN AIR."
優點： "Flight perfectly on time. Crew not too friendly (Chinese style), but attentive and helpful."
缺點： "On this B777-300, the large Economy Premium is not quite up to the standard of other airlines flying the same model. The tray table, stored in the arm-rest on all rows, is tiny, and opens only a few inches, not enough for pregnant women or gentlemen with some mid-section padding. I could not use it at all, and had to balance my meals on my knees. Besides, when the passenger in front reclines his/her seat, the seat invades totally the space of the passenger in the back. I felt the passenger was resting on my lap. Forget using a laptop, or even reading a book: just watch your screen, a couple inches from your nose. Good for short-sighted people only! I tried EVA and was disappointed. I'll go back to my preferred airline, Vietnam Airlines."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Crew and seat."
缺點： "Larger seat."
優點： "Crew was amazing. Plane was incredibly clean, including bathrooms. Pilots flew smoothly."
缺點： "Need a few more movies and music. Breakfast options could be better."
缺點： "Snack wasn’t offered even though it was on the menu"
優點： "Nice crew, food was not bad. Decent legroom even in the cheap seats in back"
缺點： "Check in was disorganized. Bad or no communications from ground staff."
優點： "Takeoff and landing were smooth. Crew was friendly."
缺點： "The plane was small and no entertainment unit installed."
缺點： "Keep it up"
優點： "I was late for my flight and the crew got me on standby for the next flight. No charges and no charge for checked bag. Exceptional customer service."
缺點： "The stewardesses could carry more smile when serving, a bit cold."
優點： "Self-service crackers, drinks."
缺點： "Self-selecting seat system is confusing and needs to be improved."
優點： "How much are you going to pay me?"
缺點： "F seriously my time is valuable"
優點： "Bathrooms are clean. They gave you some bread and snack and water for a 2 hr ride."
缺點： "Food was cold - maybe can do room temperature but happy they feed you."
優點： "I got there. Seemed like no one cared about doing a good job"
缺點： "Really should tell passengers that you are having problems due to weather. Should avoid buses just an annoying flight"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Was asked to put away iPads while other passengers kept out their iPhones- told the iPad mini was "too large to keep out" and asked to put in the seat back pocket for safety."
優點： "Departure and arrival time"
優點： "With limited time service very efficient and pleasant. Can’t ask for much more."
優點： "Service was incredible"
缺點： "The food wasn't great"
優點： "Very helpful and very friendly. I never saw it happen in United or any American Airlines."
優點： "Departure time"
缺點： "Meal was not good at all."
缺點： "Delay for 1 and half hour"
優點： "Crew services, boarding, on time"
缺點： "Food and seat can be better"
優點： "Flights with EVA are typically very good. A fine airline."
缺點： "I had a layover in Taipei of 1:20. But the boarding from Hong Kong was 1:30 late. So I missed my connection in Taipei to Chicago and also another flight on American Airlines from Chicago to my home."
優點： "Flight attendants are very polite and helpful. Huge leg room."
優點： "Plane is new and clean, crew professional and they even served a meal for a 1.5 hour flight from Taipei to Hong Kong"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "I took the special meal for diabetes. It was a lot better than the regular one when i went to HONG KONG."
缺點： "the food was a shame"
缺點： "I traveled with EVA in March and October and ate the same snack in both trips."
優點： "Air craft was new, seats were wider. More comfortable. Flight attendant provided me with a pillow, even when I wasn't in first class."
缺點： "Food was absolutely terrible. Too Taiwanese for my taste, not all of us like asian versions of things. Boarding was late, AS ALWAYS"
優點： "Eva air is all about comfort, even if you use economy class. Right on schedule, staff is very accomidating, attentive and professional no matter where in the world you are. Flight meals are delicious... I had the best experiencie in flying with Eva air. Highly recommended."
優點： "The flight is on time. The staff is wonderful. The seats had good legroom. Overall I had great experience flying with EVA"
缺點： "The food is mediocre at best. I wish there was more movies to choose from."
優點： "The service is good!!!"
優點： "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment."
優點： "EVA staff was professional and boarding was done quite fast. Food was fair for airline food."
缺點： "班機delay沒通知 大陸人太吵"
優點： "Service by flight attendants, food, cleanliness, overall travel"
缺點： "One attendant was bit rude at Taipei airport EVA boarding counter"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "No landing form!!"
缺點： "Only the toilets very small"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The seat space, and the ability to recline the seat was surprising."
缺點： "It is what it is."
優點： "Very good"
缺點： "Very good"
缺點： "Delay without infromation"
缺點： "The television got black out 6 hours before landing..dont have a choice but yo sleep."
優點： "crew amazing"
優點： "Yes for both."
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
缺點： "Very good"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
缺點： "Still too cramped"
優點： "All the flights had bad Kosher food"
優點： "Disciplined, timeliness."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Same as above"
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The Stewardesses were polite"
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Seat unconfortable no legroom ."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
缺點： "Seat didn't recline"
缺點： "lost my luggage"
優點： "Boarding was smooth."
缺點： "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
缺點： "Very delayed"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "All as expected - no surprises"
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
缺點： "As above. Total failure by Cathay pacific. We were abandoned."
缺點： "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
優點： "Service is good."
缺點： "Food is too simple."
優點： "Service is excellent as always"
缺點： "Food could be better"
缺點： "Have more flights!"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "The flight was fine. Everything went smoothly."
缺點： "I was not allowed to recline my seat because the person behind me did not want me to recline."
優點： "Relaxed trip."
缺點： "My monitor cut out a few times."
優點： "The boarding was quite efficient tho with a gate change. One flight attendant is very courteous and attentive. Co-pilot announcement is very clear."
缺點： "Food was no no. Stewardesss are quite robotic and are lack of smile, perhaps because of late flight? IFE monitor is old and dated"
優點： "Excellent service for a1:15 duration flight. The offered meal was decent. Seat was fine."
缺點： "Seat back LCD was very small and low contrast, though no big deal on a short flight."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "I request to re-assign the seat next to corridor in counter."
缺點： "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."
缺點： "Delayed multiple times."
優點： "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
缺點： "I was pleased with everything."
優點： "Everything went fine"
缺點： "None. Business is good!"
優點： "Crew very helpful and provide good service"
缺點： "A bit scary on the landing. Something, maybe the tires, screeched something wicked."
優點： "Very nice flight crew"
缺點： "Food didn't agree with me"
優點： "My very first time flying china airlines and loved everything about it... food, service, comfort, etc."
缺點： "$115 fee per surf board"
缺點： "Two hours late taking off. Sat at the gate on the plane waiting. We checked in two hours plus early and the agent made a flippant remark that that flight was always late and she was right!"
優點： "Landed safely"
優點： "Extremely helpful and efficient staff."
優點： "Not much. I would have liked a chance to request food to reflect my religious needs."
缺點： "No fish or vegetable options on Good Friday. Late boarding. Entertainment system had poor options and did not work."
優點： "Friendly staff with fast pace. They can serve food within the 2 hour flight. We flew from Taipei to Hong Kong and did not expect a meal."
缺點： "China Airline changed the flight schedule and delayed 1 hour departure time. :-("
優點： "Great schedule, great flight crew, gave me an exit row both directions, very flexible tickets (allow you to change date repeatedly with essentially no penalty), and all for an amazingly low price. All in all the best ticket I've ever bought!"
缺點： "Nothing! It was great!"
優點： "The dedication of the crew and smooth boarding process reflect the company operational processes well executed."
優點： "Lay over too long"
缺點： "Check in online process and meal selrction"
缺點： "不論check in , 登機，等行李，所有效率都很低"
優點： "The flight was short yet comfortable."
缺點： "Nothing I can think of off the top of my head. Everything was fine."
缺點： "Couldn't hear any of the inflight entertainment. With volume turned all the way up it was still very silent!"