優點： "On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The flight departed and arrived on time."
缺點： "The plane was not the same plane I booked travel on. They changed it, so if it’s the 777 then it is basically widebody short haul seating in business, with a lay flat price! The seats are old and don’t work well. This has been an issue on all the flights I’ve taken between Tokyo and HKG."
優點： "Crew was excellent. Entertainment choices were excellent."
缺點： "One both flight my food preference was gone before I could choose."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "crew amazing"
優點： "Food and seat was great."
缺點： "Wheelchairs took a long time to pick us up"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Cabot crew very nice an professional."
缺點： "I wanted an aisle seat but I got stuck with a middle seat."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Excellent meals, excellent entertainment system, great staff"
優點： "Everything was good."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Good customer service."
缺點： "Could have used one more snack and more water although should have maybe asked. Dinner was good though."
優點： "On time. Got an isle seat."
缺點： "Very hard to understand air host's english."
優點： "早餐是粥 很棒"
優點： "I paid for extra legroom so the seats were fine. The staff was fine."
缺點： "I flew United, not Cathay Pacific. The food. I have had much better food in all five other International trips I have taken in the last year."
缺點： "I didn't like their foods specially fish & chicken made me nausea"
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "Great customer service."
優點： "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
缺點： "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
優點： "The crew are great and the food is good .Excellent service"
優點： "The Stewardesses were polite"
優點： "Good service"
缺點： "Older plane"
優點： "I flew from NY to Phuket via Cathay Pacific which is a 22 hr flight! The crew was pleasant and friendly and took excellent care of my family and I. I would fly with them again anytime."
缺點： "My only complaint, if I have to make any suggestions would be more leg room."
優點： "Left earlier than expected and accomedations with movies and food was great"
缺點： "They were limited with certain meals"
優點： "Comfortable seats - good entertainment"
缺點： "4-5 minutes of commercials before being able to watch the movie on the plane."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Great food and leg room"
缺點： "Did not leave enough time for a smooth transfer between flights"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "More leg room, incline on seats, blanket, pillow."
缺點： "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
優點： "Delta service and comfort is always excellent."
缺點： "All is great just keep it up"
缺點： "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
缺點： "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
優點： "Crew was extremely friendly, service was great, and dinner was awesome"
缺點： "Temperature inside airplane extremely hot."
優點： "live tv, watched the formula one race"
缺點： "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"
缺點： "Best option across the pond"
缺點： "Best option across the pond, amazing upgrade prices"
優點： "The crew was great!"
缺點： "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
優點： "Clean Washrooms"
缺點： "N A"
缺點： "Explain why there’s over a 2 hour delay"
優點： "good flight, inflight menu and movie library"
缺點： "rude bag drop off kiosk"
優點： "Service by crew. I was flying economy but it was par to business class."
缺點： "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."
優點： "Delta does an overall nice job."
缺點： "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."
缺點： "At least free water"
優點： "None of it"
缺點： "Everything. Can it please leave on time for once"
優點： "The crew was amazing"
缺點： "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"
優點： "The crew and comfort was ok"
缺點： "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
優點： "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
缺點： "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
優點： "Informative communications during delay"
缺點： "Rushing to board resulting in bad customer service during boarding"
優點： "Staff and flight were good"
缺點： "The chicken dinner was mediocre"
優點： "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
缺點： "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
缺點： "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."
優點： "very nice and willing stewardesses"
缺點： "tragic little place for legs, lack of space"
缺點： "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
優點： "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
缺點： "Flight delayed, almost missed international connections"
優點： "Staff is friendly."
缺點： "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."
缺點： "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"
缺點： "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
優點： "The flight for getting us therw"
缺點： "No food and no entertainment"
優點： "Everything was perfect and most of all ON TIME Thank you Delta!"
優點： "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
優點： "Great flight attendants and very clean"
缺點： "Delayed due to problem with the door"
優點： "Nice flight nice crew just about as good as you would want"
優點： "Time of the flight"
缺點： "Space in the plane"
優點： "Every single detail was outstanding"
缺點： "The bulkhead sears had no electrical outlet"
優點： "Food was ok."
缺點： "Flight attendants could have been a little more friendly and helpful."
優點： "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."
優點： "Very comfortable and didn't feel cramped. Quick flight."
缺點： "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
優點： "early take off and early landing"
缺點： "crying baby... passengers hanging out in the aisle... also lady sat in my emergency row seat and would not leave so I let her have it. also the lady next to that seat complained the whole time we tried to negotiate that seat. also the flight attendant that gave our section drinks seemed irritated and very rude. Older african american woman that stuck her finger in my face and the person next to me to ask her to stop her question as he picked up snacks that she dropped in the aisle. Kind of rude and kind of uncalled for. And the lady next to me (lauren) is an ER dr that had a layover in Atlanta for 4 hours to vacation with her fiance in the Caribbean..."
優點： "the seats were ok"
缺點： "was little late"
優點： "Nothing really"
缺點： "Flight delay further to the 30 minutes additional 20 min due to crew being not there"
優點： "Quick and easy boarding. Quick flight"
缺點： "Audio entertainment quite limited"
缺點： "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
優點： "My seat location and comfort was good"
缺點： "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
優點： "Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing."
缺點： "The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room."
優點： "Friendly crew and fast service. They also got out of the way quickly and I was able to use the restroom without waiting too long"
缺點： "We had a really hard landing. I wish these seats weren’t made of concrete so it could absorb some of that."
優點： "Service was prompt and we arrived on time"
缺點： "The fact that for an aisle seat in economy I need to pay extra. I feel nickeled and dimed."
優點： "I like the ability to stream movies and TV to my device. The seating was also comfortable the head rests are a lifesaver."
優點： "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
缺點： "Entertsinment system , TV's are too small and not enough programs"
優點： "The flight attendants were helpful and friendly, the plane was clean and food was ok"
缺點： "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"
缺點： "4 hour delay got rebooked. Lost my first class seat to Chicago. Not happy"
優點： "Everything was good"
缺點： "No wifi, no personal TVs"
缺點： "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
優點： "In seat entertainment"
缺點： "Boarding sequence"
優點： "General professionalism of crew"
缺點： "Food selection was poor, small quantity, and bad value. Online boarding pass didn't work for return flight first time, but worked a second time."
優點： "Crew was excellent"
缺點： "Seats were rough and I didn't understand the process of selecting seating for the return trip, so my wife and I had to sit 10 rows apart a few days after we got married."
優點： "Crew was quite attentive and professional."
缺點： "Ground time after leaving the gate was over 30 minutes. Much too long!"
缺點： "Movies was good."
優點： "wi-fi access"
缺點： "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
優點： "On tome"
缺點： "2hour and 45minute layovet"
優點： "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
優點： "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
缺點： "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"
優點： "The comfort"
缺點： "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
優點： "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
缺點： "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
缺點： "Really unorganized this time around. They couldn't seem to get it together."
優點： "The flight was short."
缺點： "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."
優點： "great gate personnel"
缺點： "late times loading and taking off"
優點： "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
缺點： "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
缺點： "The people by the check in were HORRIBLE. Almost missed my flight!!"
缺點： "They changed my flight at the last moment and my connection was 2 hours delayed"
缺點： "We were not advised that we had to change planes. Our original iteniary was an one hour layover in Chii, and continuing on the same plane. If my wife did not ask a flight attendant a question I might have missed my connecting second flight. I never heard of the same flight number being used on a another plain."
缺點： "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
缺點： "Bathroom didn't work, flight late, no air conditioner, rude staff"
優點： "I slept the whole way!"
缺點： "Because I arrived 40min before my flight was scheduled to leave the kiosk wouldn't print my boarding pass. I was forced to stand in a line that took 18min for a customer service representative. I was then told I couldn't board my flight. I was then put on standby for a flight that would leave two hours later. I went through security it only took 10min because it was 8am on a Saturday morning in LAS VEGAS. I was through security and my original flight still hadn't left. If the kiosk had just printed my ticket I would have made my flight with plenty of time."
優點： "The crew was top notch. Friendly engaging"
缺點： "I'm not sure but yet again we had to sit for 30 mins before taxing to the terminal."
缺點： "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
優點： "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
缺點： "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
優點： "Everything was very professional."
優點： "Nothing will never book with aa again"
缺點： "Everything terrible no internet no tv no food not even to buy. 2 hours sitting on plan with 2 babies before taking off then another hour in circles waiting to land. Girl on plane with loose dog up and down aisle and more"
優點： "THERE WAS NOT FOOD MAYBE ONE DRINK THAT WAS IT. ON MY RETURN ONLY A DRINK AND SMALL BAG OF PRETZELS VERY POOR SERVICE. I'D NEVER TAKA AN AMERICAN AIRLINE FLIGHT. THEY KEPT MY SUITCASE IN LAX WHEN MY DESTINATION WAS GUADALAJARA. I HAD NOTHING TO WEAR IT TOOK 2 DAYS FOR ME TO GET MY SUITCASE VERY FRUSTRATING AND POOR CUSTOMER SERVICE WHEN I CALLED TO ASK FOR INFORMATION REGARDING MY SUITCASE."
缺點： "I'D NEVER FLY THAT AIRLINE AGAIN."
優點： "excellent crew members, kindness and sympathy. Very friendly persons all of them."
缺點： "food is totally absent unless you pay extra money. Just a drink and a bag of pretzels."
優點： "everything was very smooth american airlines in my opinion was top notch free wifi was a hit"
缺點： "one problem was i couldnt access the ticket on my phone which would have made the airport much easier and i was unable to have an option to upgrade to first class"
缺點： "My flight was delayed an hour and half. Witch made me miss my connecting flight to LGA."
優點： "The flight was a breeze, very nice. This aircraft didn't have the little tv's on the back of every seat like some others so I purchased the in-flight wifi beforehand, downloaded the app and was SO WORTH IT! I watched Star Wars The Force Awakens for a few dollars more and time flew by! No pun intended :)"
優點： "Online services"
缺點： "Security lines"
缺點： "Paid $33 for upgraded seat and it had no storage and just as cramped...total waste of Money."
優點： "Flight attendant's service, lots of leg room"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "The crew were"
缺點： "United first class - no food"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "The crew was very courteous and smiling all the time. Always nice to see."
缺點： "Except for the three hour delay due to a broken part on the plane leaving to Vegas, no other complaints. Round trip flight was very pleasing."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Porter Service in Las Vegas. The gentleman who helped us was awesome. The rest of the crew don't even compare to the Japanese in service"
缺點： "why would you charge $6 for a 1.5 hour flight to watch TV. Didn't even have time for a movie..."
缺點： "Left my Kindle on the plane. It has yet to be returned/found."
缺點： "My flight was significantly delayed. They kept changing the departure time and we ended up getting in very late."
缺點： "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."
優點： "Great crew, very efficient boarding"
缺點： "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"
優點： "You can carry up to 16kg in your carry on. That's great."
缺點： "Food was below average and only twice during a 14 hours flight. Plus, no free snack available... you have to pay. I will think twice about travelling with United for an international flight."
優點： "Movies were ok."
缺點： "Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again."
缺點： "I've been on a lot of different planes but this plane was the most cramped I've ever been on. It seemed like they tried to fill every small space with an even smaller chair. I am a small girl but even I felt like I was running in to everything so I can only imagine how larger people felt."
優點： "flight was on time, clean and reached safely."
缺點： "absolutely no crew courtesy. Very unprofessional behavior. Lazy staff. Never EVER going to travel with United Airlines again."
優點： "Direct flight."
優點： "The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful."
缺點： "The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all."
缺點： "I mistakenly booked my flight from LAS > SFO. I called within 24 hours, and they charged me $159 to change the flight! Which was more that the flight itself!"
優點： "We still were able to get seats in the next flight which was 1.5 hours later."
缺點： "We were just 4 minutes late to boarding. The security personnel at the airport had told us that we would have time to catch our flight so we weren't given any priority for the security control. And in the end we missed our flight."
優點： "They made"
缺點： "Flight was 2 hours delayed due to a mechanical issue. Why wasn't the plane inspected and maintained prior to the flight boarding, and having everyone deplane and move to another plane?"
優點： "The Eva flight was lovely. Nice plane, wonderful crew, very good food, absolutely on time."
缺點： "Seats didn't recline, wifi wouldn't work, and none of the 110v outlets actuall had power. Pretty sad for a brand new 737."
缺點： "Terrible. Missed my flight and didn't get a refund or rescheduled flight. Just out of money. Why to get paid."
缺點： "No one was there to help when it came to checking in, they just left it to the machines to do everything and they weren't helping at all. They should really offer a free checked bag like Southwest does."
優點： "We left on time"
缺點： "No leg room what so ever. I was cramped into my seat. The service was terrible"
缺點： "cost me a fortune in missed plans back in new york"
優點： "I didn't like anything. Airlines staff is hopeless and non-cooperative. When we arrived at LAS airport, they informed us flight is closed for check in and baggage can't be checked. Next minute I received a message that flight is delayed by 3 hours because flight is delayed from SFO. Staff lied and didn't cooperate at all"
缺點： "Flight was delayed three times in a day due to which we left in a limbo. Flight was delayed because of non-staff availability and they give us 20 different reasons to lied about actual fact. Luggage was delayed and pledged to take United never again"
缺點： "No in-flight entertainment. No screens in the back of the seats and no wifi videos - poor for a 5 hour flight. Leg space was almost none existent and seat did not recline."
優點： "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."
優點： "Good service"
優點： "The flight was quick and on time."
缺點： "The cabin was too warm."
優點： "Flight was great the crew members were friendly and attentive it was a relaxing trip"
缺點： "We sat at the gate because United oversold the flight. They offered passengers a great comp and a woman gave up her seat. It took 30 minutes for United to get her off the manifest and the other passenger on it. What a joke"
缺點： "My flight was canceled... so they put us on another flight, in seats with no windows, the other we was not even sitting next to each other. Will never fly United again"
優點： "Generally, I've been satisfied with United flights, but this one tried anyone's patience."
缺點： "The heat turned up no space"
優點： "Not much"
缺點： "The smallest and tightest plane I have been on and one of the worst landings I could not believing experience with united"
優點： "The fast boarding"