每天清潔，並在 內華達州飛往 台北市的機艙內安裝HEPA高效濾網
優點： "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
缺點： "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture."
缺點： "Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better."
缺點： "I am satisfied with AA overall."
優點： "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
缺點： "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
優點： "The flight crew"
缺點： "More space"
優點： "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Kind people, quality service. Very helpful. On time."
缺點： "Had trouble hearing instructions from flight crew since volume of the speakers was low."
優點： "The staff are really nice helpful and respectful."
缺點： "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
缺點： "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
優點： "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
優點： "Food was acceptable. Stewardess very helpful"
缺點： "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Loved the food. Cabin attendants were very friendly, polite and helpful."
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
優點： "Excellent service, excellent seats and comfort . Good food"
優點： "JAL is on time with good cabin crew. Food is good and enough. In-flight entertainment - 4 movies form San Diego to Narita. 3 Movies form Narita to San Diego (tail winds make the return trip shorter). I love and appreciate the toothbrush/paste in the bathroom. After a long flight, nobody wants to talk to me face to face haha"
缺點： "Meal was served frozen."
優點： "I love everything from JAL"
優點： "Great crew, good food selection."
缺點： "Everything was good"
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Crew service responsive and helpful."
缺點： "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
優點： "The aircraft was excellent."
缺點： "The service could be bit more personal for a long 13 hour flight."
優點： "Once again the service from the flight attendants was perfect."
優點： "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
缺點： "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
優點： "Crew very helpful and courteous"
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The food, the movies and games were really great. There should be more games, though."
缺點： "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
優點： "I like everything about my flight"
缺點： "There was nothing to dislike"
優點： "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"
優點： "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
缺點： "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
缺點： "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
優點： "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
缺點： "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
優點： "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
缺點： "Nothing- I'd fly with them anytime."
優點： "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
缺點： "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
缺點： "Free Wi-Fi would be nice"
優點： "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
優點： "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
缺點： "Some food items were too Japanese. Dried Natto snack was especially weird for my son."
優點： "I loved the crew, for the most part the food, and the large screen to."
缺點： "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
優點： "Lovely crew."
優點： "Everything. Seat...crew...food...all of it."
缺點： "Can't think of anything. All was great."
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Great service and a very friendly crew."
缺點： "The food was ok, average and nothing special."
缺點： "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
優點： "Great customer service on the plane and in person."
缺點： "Very long trip."
優點： "The Koreans are masters at whatever they do, super clean, polite and attentive. Always a smile. I'd fly with them anytime."
缺點： "They tend to keep the plane a tad warm and no individual "fresh air" control over head."
缺點： "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
缺點： "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
缺點： "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
優點： "Excellent service and delicious food and clean."
缺點： "No wifi on board. Not many movies."
優點： "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
缺點： "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
優點： "The entertainment system and choices were top notch!"
缺點： "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
優點： "Clean, new plane, with great entertainment systems and choices."
缺點： "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
優點： "Smooth boarding"
缺點： "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
優點： "Big screen. Full soda cans. Not too cold. Space for legs"
優點： "Food, would of liked snacks or dessert."
缺點： "Would of like more movie choices"
優點： "They fixed my vegetarian meal issue by making sure I get it on the next flight."
缺點： "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."
優點： "I love it."
優點： "Everything was great, i had a connection flight and i did not have to check in like other times."
優點： "Great seat and fairly decent food."
優點： "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
優點： "Excellent service and food."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Everything was so good.food, service, crew, entertainments etc."
優點： "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
優點： "In flight map display, food, power outlets, seat size/space, good movie choices"
缺點： "Good customer service"
優點： "upgrade the food quality"
優點： "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
缺點： "Refund policy"
優點： "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
缺點： "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
優點： "Friendly efficient service by crew at check-in and in-flight"
缺點： "Super tight space with very little leg rooms and no in-flight entertainment"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
缺點： "Long taxi wait before takeoff, may be the airport's fault."
優點： "Crew was very helpful and the food was very good, The flight was on time."
缺點： "All the advertisement books in the pouch were a pain. I could have put my reading materials in that space. The advertisements could be offered to passengers during the flight. Wouldn't probably need as many. Also, the cup holder should be up higher on the back of the seat. I kept bumping it with my knee and spilling it."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
缺點： "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
優點： "Good food...good service.."
優點： "the food, the snacks, the special amenities for pregnant passenger, the transit airport"
缺點： "more entertainment channel options pleaseeee, it was kinda bouncy during the landing im not sure if it was because of the wind but its summer time.."
優點： "GOOD SERVICE."
優點： "Cleanliness of the restroom and hospitality"
優點： "Bathriom cleanliness and the good work of the stewardesses"
優點： "I liked the service of korean airline, thier cabin crew are polite and friendly."
缺點： "I was disappointed if their food.,,"
優點： "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
缺點： "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
優點： "Service, leg room, entertaining system, food."
優點： "Good leg room in most seats in Eco class, friendly service, on time, the three big domestic carriers should model themselves after Korean Airlines and some of the other Asian Biggs, best regards and safe travels ,World traveler,Dave"
優點： "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
優點： "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
缺點： "None so far"
優點： "Time is good."
缺點： "With long flight these two are a must ! Food is very limited and needs to have more movies."
缺點： "Add a low carb meal option"
優點： "The crew was very good. The service was fine."
缺點： "The food could have been better."
優點： "Crew was nice"
缺點： "Seat cushion could have been softer"
優點： "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
缺點： "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
優點： "The food and the crew were great."
缺點： "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
缺點： "If there was no delay."
優點： "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
缺點： "Not much"
優點： "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
優點： "Timely schedule"
缺點： "Foods and beverages quality/variation"
優點： "Staff was great!"
缺點： "Food wasn’t the best."
缺點： "All was 100%! Thanks!"
優點： "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點： "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點： "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
優點： "I enjoy ANA and choose to fly with them, normally a good flight"
缺點： "All our issues were another passenger, not ANA’s fault"
缺點： "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
優點： "Friendly crew, great movie choices."
缺點： "Not a lot of left space, very full flight."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
優點： "Good service"
缺點： "baggage was broken."
缺點： "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
優點： "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
優點： "They came around often to see if we needed water or anything. Food was good."
缺點： "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."
優點： "Crew onboard and in Brussels where very nice and efficient."
缺點： "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
優點： "Good communication, food and services"
缺點： "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"
優點： "I slept through the flight from take off to landing."
缺點： "The cranky infant a few rows behind."
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Narita for hours"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Food was excellent. Very polite and helpful staff. Clean restrooms."
缺點： "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
優點： "Most of all are good."
缺點： "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
優點： "Food, crew, and entertainment were great. They give you snacks and drinks right away."
缺點： "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
優點： "Good food and service"
缺點： "Delay too much time"
優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"
優點： "Great service and great food"
缺點： "No complaints from me"
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "Ana is the best"
優點： "The service, the plane and even the food were all top notch."
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
優點： "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
優點： "Crew always good"
缺點： "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
優點： "I liked the friendliness of the staff. The overall service was very nice!!"
缺點： "The seats didn't recline at all. Normally I wouldn't care but it was a 12 1/2 hour trip. There wasn't a lot of good, recent movie releases. On other airlines there was more to choose from that were more recent releases. The food wasn't very good. It had all fish choices or beef tongue. I understand having an Asian meal, but maybe should be a more popular meal with different choices than a more eclectic menu. I noticed even the child's meal was not very kid friendly."
優點： "Crew was excellent"
缺點： "Better seat cushions"
優點： "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
缺點： "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
缺點： "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
優點： "Nothing special."
缺點： "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
優點： "Amazing crew. Seat needs more padding."
缺點： "Memory foam seats"
缺點： "The seat covers looked worn and dirty. Needs an upgrade."
優點： "Great foods and services"
缺點： "The plane needs upgrade business class seats"
缺點： "I recomended yo my friend"
優點： "Great seats and efficient service all round."
優點： "Seats with entertainment"
優點： "Everything, perfect flight"
優點： "Amazing crew."
缺點： "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
優點： "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
優點： "Got bumped to Business Class"
缺點： "I liked everything"
缺點： "Old plane. Technology didn't work"
優點： "Great service and very very comfy"
優點： "Food, service"
優點： "SIA service and food is always good. The flight went by quickly which is good."
缺點： "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
缺點： "Cabin little bit cold"
缺點： "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
缺點： "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
優點： "Seats, crew"
缺點： "Nothing else other than above"
優點： "All the crews were friendly and helpful!"
缺點： "I wanted to watch Hindi movies with subtitles..."
優點： "Good crew service"
缺點： "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
優點： "Christmas decorations, service, attitude of staff"
優點： "Excellent service. Good food. Very attentive and responsive flight crew."
缺點： "Space was too tight"
優點： "New plane"
缺點： "Nothing in particular"
優點： "Non stop to HK"
缺點： "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
優點： "Prem econ very good. Crew very friendly."
優點： "Amazing service and comfortable lay flat bed"
優點： "Friendly crew, efficient boarding"
缺點： "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
優點： "Helpful staff and a comfortable trip. A plus all the way around"
優點： "Very comfortable great personal service. Smooth flight,on schedule."
缺點： "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
優點： "Good reliable SQ service"
缺點： "I got the seat with communications box on the floor under the seat in front... no foot room :-("
優點： "SQ always has top quality service and that came through today."
優點： "Safety, Friendlyness, Seats, Entertainment"
優點： "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
缺點： "I didn't care much for the meals, but my husband loved them."
優點： "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
優點： "Polite crew took good care of my needs"
缺點： "Food was really bad could do better . Movies were not as current but a good collection."
優點： "Aircraft was OK."
缺點： "Cabin crew service can definitely be better. Should offer more snacks for long flights."
優點： "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
優點： "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
缺點： "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
優點： "got us there, efficient and effective crew."
優點： "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
優點： "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
缺點： "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
優點： "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
缺點： "My husband reacted to the spicy beef/rice dish served for breakfast."
優點： "Nothing i like"
缺點： "Terrible ground service in changi airport singapore"
優點： "On time departure and take off. Smooth landing."
優點： "Food. Entertainment"
缺點： "Flight atten"
優點： "Comport and fast"
優點： "Charming and respectful crew"
缺點： "Everything's ok"
優點： "Crew was amazing and helpful"
優點： "Convenient, nice seating."
缺點： "I'm vegetarian and they didn't have an option at all. I ended up with pretzels for my lunch."
優點： "Great services. Seat was good."
缺點： "The queue to board could be better."
優點： "The crew was very good."
缺點： "I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim."
優點： "Ground staff in Korea and Philippines is helpful."
缺點： "Delayed flight which cause us to missed our succeeding flights."
優點： "Great service. Good food. Excellent entertainment options. Coach had widest seats I've ever sat in. Asiana is always my first choice."
缺點： "There was loads of turbulence, but it was handled well. And frankly, an airline can't control air conditions. So I have no real bad things to say about this flight."
優點： "Flight delayed almost one hour"
缺點： "Big delay for more than one hour."
缺點： "No dislikes"
優點： "The flight attendants were all helpful and nice, which is rare."
缺點： "Of course flying economy for a long haul is pretty dismal. One the way back the bathrooms did not have running water. ewww! they let a bottle of water for people to use; no thank you!"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "The delay"
優點： "Endless movies from Honolulu to Soeul Korea. Good food"
缺點： "Could not check in through to Manila. Transfer desk line was too long at Incheon. Line was disorganized with 1.5 hour wait. Delayed flight."
缺點： "Delayed flights. We sat for two hours on the plane because it has technical issues. Then we waited an hour or so for the connecting flight."
缺點： "few new movies in the list"
優點： "Kind and professional service."
缺點： "Food I like to have was run out so I had to eat whatever available."
優點： "well the pilot did a great job. we landed safely to manila. food serve taste good, and the flight attendant from chicago to manila, did a great job2.im thankful for overall service."
缺點： "I hate when my baggage is damage during my flight and no one i reach, easily. the asiana airline in Manila told me last dec. 11/12 2017, they will call me back at 10am but no one did. until now the number cant be reach.i paid for insurance if something happen to my bag worth $300 to be paid me back if my baggage damage but the asiana staff in Manila ask me f ok if they pay me only$80. i said ok. because i need it soon. but look like they dont care to give me. so i change my mind. the bag i bought cost $150 this year i bought it. need to be paid same. thanks"
缺點： "Flight was frigid."
優點： "Checkin was easy and quick. Crew everywhere was mostly courteous. A ground crew in incheon even called my hotel to request my shuttle from his own cell phone! Excellent service, and they were all gracious and helpful till then end! There was some difficulty in coming communicating in English but still I feel we were treated well. Thank you Asiana!"
缺點： "One thing I didn't like. My dad needed handicap assistance but he can walk, so we lined up to the side of the terminal where priority boarding will take place. As I saw crew members assisting and lining up wheelchaired passengers and approached one guy to tell him my dad needed wheelchair assistance, he dismissively looked at me and my dad and told me 'well if you want to sit on a wheelchair go sit on a wheelchair, and walked away assisting other passengers. that was so unhelpful! They were also very strict about weight AND size of carry on luggage, but inconsistently so though. With 2 kids and a handicapped dad, one of my cartons with a 'approved' tag was flagged at the gate and required to be checked in. As I didn't want any more hassle, I said yes so my daughter and I ended up with nonovernight clothes for our incheon stay."
缺點： "film selection not good enough and not new enough"
優點： "Food is excellent with great choices and tasty snacks inbetween meals. Staff are short friendly and go above and beyond. Bathroom amenities are good and always clean."
缺點： "Entertainment options are limited. The movies and tv selection is small for long distance flights."
優點： "Everything was great. Thank you Asiana"
缺點： "The sound of the intercom during announcement of pilot coz it is weak."
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
缺點： "I would not recommend this flight to anyone who had a choice due to the poor comfort of the seat. The main point of paying the extra money for business class is to have a seat that folds flat for sleeping. This was not the case with the aircraft configuration on this flight. Sorry"
優點： "Food and flight crew"
優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"
優點： "Service is very polite. Attendants are some of the nicest I've ever met, though their English (and PA announcements, etc) will be a bit hard to understand unless you're used to communicating with folks for whom English is a second language. They're also all softspoken, which is very soothing, but even harder to understand what they're saying! Seats are also BIG and have a great recline (seat and seat back) on the Airbus. Flying on a daytime departure from NYC to ICN I had a lot of empty seats to stretch out on and it was pretty quiet for a long flight to Asia."
缺點： "Seats are HARD! I'm not sure how you even make a hard airplane seat but they've figured it out on the Airbus for sure. The solution: get a second pillow to use as a seat cushion. Solves the problem. Also, the "upgrade" to the bulkhead seat is only good if you have a baby in a carrier or really long legs. If you like having your bags near you, or want to keep stuff at your feet to work on, or like to raise the arm between seats, or have a tray table and pocket in front of you... you won't have any of those in the bulkhead upgrade seat. And the phone customer support simply doesn't know enough English to explain these things properly. Fortunately someone else was happy to switch with me. Lastly, they really don't understand that special meals do not need to lack in flavor. Non-Lactose Meals are super boring in flavor - and there was no reason at all not to serve the bulgogi or spicy pork dishes for the NLML! They seemed surprised when I asked to switch it, which suggests to me that the attendants don't even know what 'non-lactose' means, though they were very sweet about confirming and delivering me my special (bland) meals. But asking for a packet of gochujang solves that problem!"
優點： "Staff is friendly smiles and goes the extra step to insure comfort"
缺點： "You pay extra for a bulkhead and they place a bassinet in your personal space. Seats lack cushion on A380"
優點： "I enjoyed having a larger screen for my personal in-flight entertainment. It was much better than on the 777."
缺點： "The seat was noticeably less comfortable on the A330 compared with the 777. The breakfast meal was pretty bad."
缺點： "This was tough Journey. We though we got window seat, but it was not. We wanted to switch our seats because there were some seats who were opened all thru the flight. With all the respect, I asked crew member if we can change the seats, she said no. I said we are willing to pay more, she said no. NO ONE was sitting on those seats from Seoul to Delhi. Second, lay over from 2 1/2 hrs. became 5 1/2 hr. After all the wait, we did not even get the change the seats. I did not expect this form Asiana. This was very disappointing."
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"
優點： "I like the food and Smooth landing!"
缺點： "The flight was delayed."
優點： "I usually fly Korean Air. This time I flew Asiana. The plane was clean and comfortable, the service friendly and good, the food way better than Korean Air, the entertainment system easy to use with many choices."
缺點： "Everything was good."
優點： "I love the new A380 but wonder why even a new plane comes with ashtrays in the bathroom..."
缺點： "was not informed I would have to pass through security screening in Seoul. I grabbed some beers in the Hanoi airport as souvenirs but had to turn them in when changing planes in Seoul."
優點： "Never take Asiana ever again"
缺點： "Boarding personal"
優點： "Everyone was kind and professional. Everything went very smoothly."
優點： "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
缺點： "Nothing that I didn't like. Very impressed from beginning unti landed."
缺點： "Change Flight cost too much"
優點： "Food, service were great"
優點： "Staff was friendly"
缺點： "The meal selection and seats are not comfortable. It would be nice to have wifi and phone chargers on all flights"
優點： "Food was great, seats reclined further than I expected them to, and personal TV was large."
缺點： "Movie and TV options could have been better, but charging both 120v and USB was available, and selection was fine."
優點： "The attendants are super nice."
缺點： "I do not like the time of departure. People can still work if the flight is at night and not at 1230PM."
優點： "Super well trained staff. Even though my wife and I sat in economy coach, we still felt very warmly received and respected. The food was excellent."
缺點： "The seats need improved cushioning. They were insanely firm. Perhaps they did not consider the comparatively expansive American butt when they were first designed."
優點： "Able to accommodate our diet, even if food was bland. Stewardess were very nice."
缺點： "Seats were pretty uncomfortable but anything gets old after 21 hours of flying."
每天清潔，並在 內華達州飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 內華達州飛往 台北市的機上會提供口罩
從 內華達州飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 內華達州飛往 台北市的彈性機票