搜尋克里夫蘭 飛往台灣便宜機票

優點： "Staff excellent Flight smooth landing a breeze"
缺點： "Food"

優點： "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
缺點： "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."

優點： "The services that the representative up to the flight crew provided to the passengers are excellent."
缺點： "Smooth flight"

優點： "Nice, clean efficient. Comfort was good."
缺點： "The crew was great but pretty impersonal. Not a great selection of movies."

優點： "The first meal was awesome! The second one was so-so."

優點： "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."

優點： "Good selection of entertainment"
缺點： "The food"

優點： "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."

優點： "Plane in excellent condition. Service outstanding."
缺點： "Nothing special about the food, but it's not a big deal. Would fly them again."

優點： "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."

優點： "Great crew, good food, easy to watch entertainment , and food better than most airlines"

缺點： "Let me change my ticket due to a death in the family."

優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."

缺點： "More offers of water and drinks."

優點： "Crew was great"
缺點： "Movie selection, food options, loud alarm before boarding"

優點： "Good service, 6 hour flight with 2 free meal!"

缺點： "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"

優點： "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
缺點： "Their food"

優點： "comfort flight."
缺點： "skipped snack service."

優點： "How often i was fed"
缺點： "I wanted to upgrade and they said no even rhough it wasnt full"

優點： "Staff was friendly"
缺點： "More food offerings like snacks and fresh fruit options"

優點： "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

優點： "Excellent service and delicious food and clean."
缺點： "No wifi on board. Not many movies."

優點： "Staff was very nice"
缺點： "Very small seats"

優點： "Oh this was such a great flight... service was perfect!"

優點： "Great customer service. Smooth flight. Friendly and helpful stewardesses despite the language barrier ( I don't speak Korean)."
缺點： "Really no complaints. It was just a super long flight and it was too uncomfortable to sleep."

優點： "Flight attendants were very nice and leg room space was more than other flights"

優點： "The food was very delicious on this trip. I had the seafood dish. Very tasty."
缺點： "The movie selection wasn't that good. I was hoping to see the latest Star Wars movie."

優點： "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."

優點： "Everyone is so helpful and when I have questions anyone is ready to answer."

優點： "The in-flight experience is just fine."
缺點： "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."

優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"

優點： "I LIKE IT"

優點： "The service provided was of a high standard. See the comments mentioned above,"
缺點： "The reading light has to be a bit more directed to the person sitting in the aisle seat."

優點： "upgrade the food quality"

優點： "flight attendants were great"

優點： "The selection of fellow PAX, the cabin staff"
缺點： "Concorde was better"

優點： "The crew was very anxious or something, controlling for no reason."

優點： "The flight attendants are very attentive and respectful."
缺點： "Economy seats are not the comfiest!"

優點： "plane was comfortable and ground as well as freight crew's are kind. overall very good service."

優點： "Excellent service, food, and entertainment system; best in all my travels and I travel quite a bit for work and pleasure. Bettween 2 meal services, 2 snacks, drinks, and free entertainment, time went quickly. Everyone gets pillows, blankets, slippers and a toothbrush upon boarding too."
缺點： "10 hr flight in economy from Korea is hard to get comfortable. Seats could be a bit more padded and space is still tight on such a long flight (better than normal and reclined more than avg)) but I guess thats what they want you to pay and upgrade."

優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."

優點： "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
缺點： "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."

優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"

優點： "Indian music in Audio section and Bollywood movies"

優點： "I liked stewardess's kindenesses"
缺點： "food"

優點： "Other than the cramp seat on the a330 from incheon to bangkok, the rest of the flights experience were excellent. From the check in desk to cabin crews and the staffs at incheon were amazing. I dont know how some carrier get away with such an inferior customer service! Kudos to the Korean Air!"
缺點： "The food choice is good as long as you stick to the korean menu. It would be good to have a light menu such as congie or rice poridge for a meal. As certain type of meal can be very unkind to stomach on a long flight."

優點： "Good Customer Service"

優點： "service"

缺點： "Delta is always a step above the rest."

優點： "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
缺點： "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

優點： "They did not clean with antiseptic the tray tables and tv screens between flights. Because of corona virus scare. I asked stewardess and she said no"

缺點： "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."

缺點： "No sandwiches for sale just snack boxes"

缺點： "Food"

優點： "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
缺點： "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."

缺點： "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

優點： "Quick boarding and great with accommodating my request for a window seat."
缺點： "Offer in flight entertainment."

優點： "The crew was amazing this round I got good seats"
缺點： "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"

優點： "Crew was great."
缺點： "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

優點： "The ceew"
缺點： "Unorganized boarding and 6 hour delay from expected departure time."

優點： "Helpful"
缺點： "More print media to read on"

優點： "The snack between two meals"
缺點： "The main dish of meal, Tooth brush"

優點： "I really enjoyed the service on Delta. The entire process was better than what i've come to expect on airlines. My flight attendant was Kate, and she was awesome - super friendly, professional, thoughtful."

缺點： "Flight was delayed and our luggage is lost"

優點： "We eventually got there"
缺點： "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

缺點： "Na"

優點： "seating placement was perfect..."

優點： "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
缺點： "Nothing"

缺點： "We had to wait 10+ minutes to park in Boston. We arrived early but didn't park until past the projected time of arrival."

優點： "The crew were fantastic and tried their best the delay."
缺點： "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"

優點： "Flight was good. Left on time. Crew was attentive."
缺點： "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

優點： "Two ladies working in the aisles were very pleasant and nice"
缺點： "Takeoff accelerated too much... nicer to have a longer launch process"

優點： "Awesome customer service"
缺點： "No complaints"

優點： "They let us preboard because of my handicap. And we slep through boarding til we landed."

優點： "Efficient on board crew"
缺點： "Ground crew caused delay for unknown reason"

優點： "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
缺點： "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."

優點： "everiding si so good thanks this is my 2nd time lovet"
缺點： "so organais tritment so good everiding lovet"

缺點： "The worst"

優點： "Short trip"
缺點： "Very hot ride"

缺點： "Alhamdoulillah"

優點： "Excellent landing into Butte Mt. Very smooth landing over gorgeous mountains. The pilot flew us directly over some of my favorite Hikes near the Continental Divide."

優點： "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"

優點： "On time. Most important"

優點： "We were treated very well and it was a short, sweet flight. Nothing to complain about."

優點： "Seats are comfortable. These short haul flights often have worn out, painful seats."
缺點： "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."

優點： "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
缺點： "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."

優點： "Excellent crew and comfortable flight"

優點： "Delta was so accommodating"
缺點： "N/a"

優點： "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
缺點： "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"

優點： "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
缺點： "The hassle and the fact that we had to run to catch the new flight."

優點： "Hey, they let us off the plane."
缺點： "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

優點： "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"

優點： "It was on time."
缺點： "The plane was dirty and there was a lot of trash around my seat."

優點： "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

缺點： "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."

缺點： "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

缺點： "the seats are WAY TOO SMALL"

優點： "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
缺點： "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."

優點： "Comfort"
缺點： "Internet"

優點： "Information sharing by pilots and crew. Economy class leg room is good."
缺點： "All good up to the level"

優點： "The crew was professional & friendly"
缺點： "Food was terrible honestly, entertainment system didn't work on 1st flight."

缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

缺點： "The plane is so old..,"

優點： "Boarding was quick and flight was calm"
缺點： "The coffe and breakfast."

優點： "Yes"
缺點： "Everything was good"

優點： "Just as I expected. And I made my last connection easily."

優點： "Crew was very engaging and service was good."
缺點： "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

優點： "Service is awesome. Food is great."
缺點： "People with short connection are affected by the 15 to 25 minutes delay."

優點： "Crew was nice and friendly"
缺點： "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"

缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

優點： "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

優點： "Friendly staff"
缺點： "Security check at gate; No priority"

缺點： "Need more leg room!!! Larger meals needed."

優點： "The crew!!"

缺點： "lost baggage"

缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

優點： "Crew was in a festive mood, the meal was unexpectedly delicious"
缺點： "Seats ok, but could be more comfy"

優點： "Smooth flight."
缺點： "Seat a little cramped."

優點： "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
缺點： "Nothing"

缺點： "Our lougage did not arrive"

優點： "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

優點： "Great service"

優點： "Everything was clean and well organized."
缺點： "The flight was delayed 1 1/2 hours."

優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

缺點： "Flight departed 35 minutes late"

缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

優點： "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

優點： "Everything is top notch for an airline company."
缺點： "Nothing.... I enjoyed every moment of the flight."

缺點： "Customer service"

缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

優點： "The food was excelent"
缺點： "I have to pay to pay a little more confort"

優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."

缺點： "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

缺點： "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

優點： "Crew service"
缺點： "Flight delayed."

缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

優點： "Night flight so no entertainment allowed sleeping"
缺點： "Kosher food could be improved"

優點： "Wide selection of entertainment, food was good."
缺點： "Boarding unorganized, but that may have been more of a passenger issue then KLM"

優點： "Very good flight, excellent service and good food."

優點： "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
缺點： "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

優點： "Staff, service"
缺點： "Nothing"

優點： "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
缺點： "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

缺點： "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

優點： "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
缺點： "Food was not very good Tasteless and rubbery"

缺點： "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

缺點： "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."

優點： "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
缺點： "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."

缺點： "We did not board until 2 hours after original schedule"

優點： "Flight was mostly smooth."
缺點： "Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough."

缺點： "The attendants attitude."

優點： "Crew"
缺點： "6 hour delay"

優點： "Nothing."
缺點： "Everything"

優點： "The seat? Very uncomfortable"
缺點： "The seat for the longest flight could be more comfortable"

優點： "Great airplane. Enjoy the 2 seat rows."

優點： "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
缺點： "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."

優點： "Direct flight from Sioux Falls to Dallas"
缺點： "We turned around due to equipment issues and had to spend the night. While American picked up the tab, instead of staying at one of the hotels on-site, we were shipped via bus to a low-rate hotel roughly 45 minutes away. Did not feel safe that night!!"

優點： "My bag was lost!!!"
缺點： "To have my bag delivered"

缺點： "On time"

優點： "Flying out around bad weather; lucky we got out in time. Pilot did a reasonable job keeping passengers up to speed on what was happening. Flight attendants were friendly and respectful. CRJ-900 leather seats are more comfortable than your average economy seat."
缺點： "In flight wifi didn't work the whole trip. Plane was a sauna getting in and on the ramp, air conditioning wasn't working on the ground. Boarding took FOREVER with some less than competent wheelchair agents (I think)."

優點： "Location and Easy terminal"
缺點： "Flight was 30 min behind schedule"

缺點： "Departing on time...30 minutes late."

優點： "Very professional and timely. My last six flights with American have been without a hitch and right on time. If I were a business traveler, which I am not, American Airlines would be my go to carrier. Quite satisfied with this airline and have been for a long time. Thanks!"

優點： "The crew"
缺點： "I just don’t understand how a flight can be delayed three hours from weather the day before. And, of course, we arrived and there was no gate for us. They had three hours to have a gate ready for us. AA fail!"

缺點： "Flight was delayed so had to drive to connecting city just to make it home."

缺點： "See above"

優點： "Check in"
缺點： "Missed connection"

缺點： "They charge for coffee."

優點： "Food was okay"
缺點： "Seats were uncomfortable. The tv at key seat did not work at all initially. Crew tried to re- boot it but it still didn’t work properly Flight attendant in our area was brusque and rude. And none of the others said a word to us"

缺點： "Supposed to leave saturday, but didnt cause the lady at airlines said i need a visa when i did not need a visa.now its tuesday in austrailia and im stuck in airport because quantos doest know where my bags are. This trip is turning or turned into a total disaster!"

優點： "Standard AA domestic flight. Once we were boarded and underway, things were fine. Crew was friendly, the aircraft was cleaned on the turn from the prior flight, and we didn't sit on the tarmac too long when arriving at DFW. Normal operations for AA domestic."
缺點： "Unfortunately, normal operations for AA domestic means boarding 20-30 minutes late, which delayed the arrival a bit. In general, AA could provide more accurate updates and boarding information for their flights. For example, if the inbound aircraft arrives at the time my flight should be boarding, I want to see an updated departure time, rather than maintaining the "on time" status right up until five minutes before the new boarding time. Generally it takes 25-30 minutes to turn the plane for the next outbound flight."

缺點： "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."

優點： "Crew was nicw"

缺點： "Sitting next to emergency exit door with a peep hole for light. Also next to toilette so everyone had to pass us. No overhead above us so our medical and personal items were stowed in 3 places initially."

缺點： "Now pay significant more for carry on bags for another mediocre airline where it is not significantly cheaper."

缺點： "It was completely unclear where to check in, Staff extremly unfriendly. At the check in counter, on my question if we can get two seats at the aisle the lady immediatly shouted to me I have to pay 93 $ per seat. In the end she gave us two diffrent seats in diffrent rowes and in the middle. In the plane ,enough seats were free so we got what we wanted in the end. Service on board was excellent. The onground service was so terrible and mean, that I will most certainly not fly AA if possible"

優點： "Like my AA rides > 90% of the time. The usual prob is sketchy gogo service."
缺點： "Nogo gogo"

優點： "Nothing"
缺點： "机上娛樂視頻皆無，也無預先吿知下載App，座位老舊不舒服。"

缺點： "Plane was dirty and crew inattentive."

優點： "Short flight, nothing much to say."

優點： "The crew on both flights to Cancun were very nice!! thanks"

優點： "Speedy boarding, friendly crew."
缺點： "Seats are definitely cramped."

優點： "Boarded quickly. That's it"
缺點： "Food was terrible Service on board was unfriendly and inattentive Onboard security was shady - flight attendants allowed congregating around exits, isles, bathrooms. Also allowed large groups of people who knew each other to congregate in huddles."

優點： "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"

優點： "Flight was smooth and ontime"
缺點： "Flight was extremely expensive."

優點： "Wide selection of movies and other entertainment."
缺點： "This was not food that was served in the Economy class. This was pure junk. I understand that airlines are saving on the service in Economy but a minimal quality should be maintained. I recommend to prepare some sandwich etc. and other snacks and to take it on the plane."

缺點： "I was forced to check my carry-on bag because it was too big according to the gate agent. I travel weekly, always carry-on my luggage and I have never been told it needed to be checked. AA had a ticket counter agent that was on a mission because she had a roll away cart parked by the jet way door to collect all the luggage she wouldn't allow on the plane. Very customer unfriendly!"

優點： "Nothing"
缺點： "I selected an aisle seat because I have very bad anxiety and when I got there to print off my ticket I was assigned a middle seat. It was very uncomfortable"

優點： "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."

缺點： "Boarding was chaotic, with people sitting in wrong seats and walking the wrong way down the plane. Crew were not especially friendly. I know it was at the tail end of a long Sunday, but it wasn't impressive."

優點： "Good flight! Smooth landing!"
缺點： "N/A"

缺點： "The flight was cancelled without notification."

缺點： "As will sometimes happen, aircraft was delayed over and over again. After an announcement that a new aircraft "might"arrive but we may have to fly the next day, I had my travel agent book a flight with Southwest. Only reason ever given was that there was an "odor" on the aircraft....awesome. I know aircraft issues happen, but the communication was horrible."

優點： "Got home safely (eventually)"
缺點： "Left 3.5 hours late. Promised a connection the following morning and a hotel. Arrived at SFO only to be told that they would not pay for the hotel (or make arrangements) as the delay was weather related (since when is trying to leave BEFORE a typhoon hits and being LATE a weather related issue). They gave me the option of after a 13 hour flight at 11:30pm walking over to find AA staff in another terminal to argue for payment. I was too tired. After 1 million miles on AA I will avoid them now."

優點： "Clean, friendly staff, great baggage tracking. Smooth flight."
缺點： "Overcrowded, but that's the same no matter where. Usual rude frequent fliers."

優點： "Great team of flight crew members but boy it will be a long time before I want to travel through London Heathrow again."

缺點： "The food (only in some cases) could have been better. The jet from Chicago to Zurich had multiple mechanical issues that delayed the flight considerably."

優點： "Nothing"
缺點： "Not sticking me next to a 400 pound man"

優點： "無"
缺點： "飛機大delay"

缺點： "We were delayed out of Chicago. I missed my connection and had to take an extra flight to reach my destination"

缺點： "Sits not suitable for long distance travel"

優點： "Getting off the plane"
缺點： "I did not know I purchase a BE ticket. Was asked to pay $175 for the suit bag i had in addition to my computer bag. I was also place in a seat that does not recline. Very poor value at any cost."

優點： "Service is great"
缺點： "But the plant look old and the seat are small"

優點： "Everything: ticketing, gate experience, boarding, service, comfort."
缺點： "No problems at all."

優點： "Customer service started from the gate agent. Both ladies were very helpful and extremely patient. They had a good community of work. Morning was efficient. The flight crew was very helpful. The gentleman and the young women were always smiling and checking in on customer service started from the gate agents. Both ladies were very helpful and extremely patient. They had a good community of work. Morning was efficient. The flight crew was very helpful. The gentleman and young woman were always smiling and checking in on us the passengers."
缺點： "Nothing"

缺點： "Very cramped plane with no wifi/ movie options."

缺點： "飛機上的食物太差了，份量又不足，全程都餓肚子，有選擇的話我肯定不乘搭聯合航空或是自備食物。"

優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."

缺點： "Very delayed"

優點： "Efficient crew and easy boarding."
缺點： "No frills but ok."

優點： "舒適"

缺點： "Flight was 2 hrs late"

優點： "Flight Attendant was very gracious and entertaining."
缺點： "Cramped seating."

優點： "No middle seat."
缺點： "Late boarding, late take off, late arrival."

優點： "Free coffee."

優點： "I loved how comfortable the plane was. The snacks were tasty! My husband and I actually looked in the grocery store for them when we returned home :)"

缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"

缺點： "2-3 hour delays. No other flights out as alternatives. Freezing on flight. Felt stranded at the airport. No food for a 6 hour flight!"

優點： "Early arrival"
缺點： "Waiting for docking spot."

缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"

缺點： "Not a fan of the snack"

優點： "Clean and in order."

缺點： "I didn't like that they cancelled my flight and I had to go through another airline"

優點： "The check in was great. The staff was very helpful."
缺點： "The plane was very small and hot. There was no space for even my legs."

優點： "Boarding was seamless and quick."
缺點： "My seat was slightly dirty. No choice for a snack, which wasn't very good."

優點： "Non stop. Directtv"
缺點： "N/a"

缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"

優點： "Movies on personal device"
缺點： "Food"

缺點： "I was forced to rent a van with other people booked on a 9:40 PM flight from Newark to Hartford because one and 1/2 hours after the flight should have left we didn't know if it would leave in 1 and 1/2 hours or be cancelled United was trying new software or something that Sunday night and hundreds of flights were affected."

優點： "It was delayed by 2.5 hrs and I ended up rebooking to another flight."

優點： "TSA was very rude in Cleveland."

優點： "we had to wait a long time before boarding, and no informaton, as to why."
缺點： "Just waiting and no information as to why. At the same time the flight to Stockholm, was delaid, aml all this information came over "our" speaker, even when they started boarding , quite confusing."

優點： "Nada fue un vuelo terrible , tardio el Aterrizaje espantoso!"

優點： "Crew members were friendly."
缺點： "Small seats and not much leg room."

優點： "On time!"

缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."

優點： "The seats were roomy enough. The plane was clean."
缺點： "The flight within itself was not a problem. However there was a hold up because on weather which is not a problem better safe than sorry. But trying to make our connecting flight was the problem we asked over and over for information on if we were to make our connecting flight and no one seem to be able to give us a relatively fair answer on what we were to do because of the delays. Needless to say we missed our connecting flight in New Jersey they shut the door and said we could not board, that's OK if that was the rules but what to do next was the problem, no one could seemingly help us.We had to walk around to find someone to help us to only be told that we can just get the next flight but we had to go to customer service to get re-ticketed which was making us missed even another flight the lines in customer service were extremely long and they were going extremely slow so I had to jump out of line and go to a gate in which someone help me get re-ticketed to catch the next flight. We were to have someone to meet us in London in which we had no way to connect with them to tell them we were going to be 2 to 3 hours late. Once we got on a flight the plane was clean, the seats were spacious enough for economy and the staff was friendly but coming through New Jersey was not what I would want to do again but I had a flight back coming through. The horror!"

優點： "I liked the leg space, but it stops there."
缺點： "7.99 for a movie is absurd."

優點： "Crew was very friendly."
缺點： "App never worked so I couldn't watch a movie on the flight."

優點： "Everyone was kind and on time"
缺點： "Na"

缺點： "Lack of snacks"

優點： "Easy and on time!"

優點： "Plenty of time between flights"
缺點： "Boarding gate changed 3-4 times in 2 hrs!!"

優點： "Easy flight"
缺點： "Very bumpy!"

優點： "Service"

優點： "On time"