Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
優點： "Absolutely nothing"
缺點： "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
優點： "Great services"
缺點： "Sitting in front is better"
優點： "Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew."
優點： "Great service from the crew!"
缺點： "The entertainment, and to a lesser degree, the food"
優點： "Food was good. Wine was better."
缺點： "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."
缺點： "No WIFI in First class."
缺點： "The food quality was poor."
優點： "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."
優點： "Food was amazing"
缺點： "The WIFI"
缺點： "More options for music and movies."
優點： "Comfortable seat, good entertainment options"
優點： "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
缺點： "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"
優點： "I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight"
優點： "Quick flight"
缺點： "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"
優點： "They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!"
優點： "Simple, no surprises is a good thing"
缺點： "Nothing, everything was great."
優點： "Quick flight with food service and entertainment"
缺點： "食物差 設施差"
優點： "The in-flight service is better than others."
缺點： "The check-in process at Heathrow is a chaos. I’m not sure who’s responsible, between the Airlines or the Airport. It sholuld arrange separate rows between those already check-in online and the others. I also saw the officials let some (1-5) group of (3-8) people each bypass the long queue, without reasons. The seat and leg space are so narrow that the direct 10+hour- flight is not so comfortable."
缺點： "Seat don’t recline enough. Sure neck. Entertainment was quite limited. Needs more movie options."
優點： "The staff was very kind."
優點： "Service, client treatment, food"
優點： "Entertainment choices were good"
缺點： "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
缺點： "Crew could have been a bit friendlier"
優點： "Same as above, nice staff and an amazing plane."
優點： "Quick loading"
缺點： "Late luggage to the carousel by over an hour"
優點： "Nice plan, nice crew, left on time"
缺點： "Please offer a vegetarian option for the snack"
缺點： "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"
缺點： "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"
優點： "I pre-ordered a seafood meal. It was excellent."
缺點： "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed"
優點： "Attentive staff that managed to squeeze a quick food service on a short flight."
優點： "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
缺點： "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"
缺點： "Lack of legroom"
優點： "Attentive service, great food, smooth flight"
缺點： "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"
優點： "Firstly, I do really appreciate that I had great deal from Kayak and Thai airways. Flights was awesome."
缺點： "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
優點： "Reasonably peaceful"
優點： "Excellent service throughout"
缺點： "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"
優點： "Good friendly staff"
優點： "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
優點： "Crew were bright and cheery"
缺點： "Even though a short flight 1 hour 15minutes I am surprised no VOD - not even in business."